This was an overnight stay after a late arrival from the airport. The staff were very helpful efficient. Their English was certainly good enough for check-in and met our needs. They really seemed anxious to please. We've stayed in our share of Asian hotels with hard beds and this was a welcome change. The room was spacious, clean, and comfortable. It was very quiet since it's up and away from downtown or the beach. Oh, having outlets on both sides of the bed was also a pleasant surprise in a country where sockets are not as plentiful as in the US. The breakfast buffet the next morning was mostly Asian, but there were plenty of choices for us Americans who aren't ready for noodles or salad in the morning. The eggs, bacon, muffins, breads, cereals, fruit, and yogurt were all great. The espresso machine was a really nice treat since many Asian hotels only offer instant coffee. Checkout was a breeze. The location is 20-25 minutes from the airport with minimal traffic and is not easy to find for some drivers (don't let them charge you over a hundred for the trip), but it's still easy enough for them if you give them the hotel number. It will be a hike to get into downtown or the beach so consider where most of your business is going to take place before booking. A few caveats. We didn't visit the pool, fitness center, or check out the Internet service. You'll have to ask someone else about that.