Punchestown Racecourse Tours and Activities

Everything from arrival to chechout was just perfect. Everything was planned and catered for to perfection, staff, room, food and hotel was just really lovely, the surrounding area was really lovely too. Thanks to all the staff for making our stay, just wonderfull.

This hotel was our last stay on our 17 day tour of Ireland. The lobby is quite nice. Staff greeted you and helped with luggage. The checkin was efficient. We originally had a problem with our keys not working, luckily the bellman delivering our luggage was able to let us in. The breakfast was served in two areas on the main level. They didn't take a reservation time for you, so you were lucky if you found a seat during the busy morning rush. The food was good. A lot of variety and the food was hot. It was a pleasant experience. This hotel is big, I mean really big and it was recently renovated. The hallways are wide, big enough to drive a Mini Cooper down. The floors were not carpeted rather faux hardwood in texture. This was great for taking luggage to the elevator on the way out of the hotel. I have to say though, our room was 558 and it was the farthest room on that floor in the corner of the hotel. I absolutely felt that because we used a 3rd party site for booking the room and because we got a great price, we were shoved into the back of the hotel and the guests that spent money on their website rate for a room, were given a better size and location. We went downstairs to see if we could change rooms and we couldn't. Needless to say, the front desk sent us a bottle of wine for the inconvenience. Which was nice. Ask to not stay in 558.

Lots of maintenance problems with our room: squeaky bathroom door, phone not working, TV channel guide not working, dirty spots on carpet, no regular coffee, badly worn bathroom rug.