ROOM Hotel & Suites

Property class: 3

Choose dates to view prices

Located close to Autonomous University of Puebla and Puebla Cathedral, ROOM Hotel & Suites provides a terrace. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Tower

A hotel room with a large bed, a desk with a chair, and a wooden floor.

Standard Room, 1 King Bed, Refrigerator & Microwave, Tower

7.6 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, and a wooden floor.

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Loft, 1 King Bed, Non Smoking, Terrace

A bedroom with a large bed, a wardrobe with multiple compartments, a desk with a chair, and a small table with a towel.

Executive Loft, 1 King Bed, Non Smoking, Terrace

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, Multiple Beds

A hotel room with two beds, a wooden headboard, a small table, and a window with a view.

Standard Triple Room, Multiple Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

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About the area

Puebla is home to ROOM Hotel & Suites. Zócalo de Puebla and Fort Loreto are notable landmarks and Africam Safari is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium. Visit our Puebla travel guide
Map
18 SUR 5546 COL. JARDINES DE SAN MANUEL, Puebla, PUE, 72570

What's nearby

  • Autonomous University of Puebla
    10 min walk - 0.9 km
  • Plaza Dorada
    4 min drive - 1.9 km
  • Parque Benito Juárez
    5 min drive - 2.3 km
  • BUAP Olympic Stadium Park
    6 min drive - 2.3 km
  • Parque Ecológico Revolución Mexicana
    6 min drive - 2.7 km

Getting around

  • Puebla Intl. Airport (PBC)
    47 min drive

Restaurants

  • Heladería Delizzia Gourmet
    9 min walk
  • Pepelote Expres
    4 min walk
  • El Pastorcito
    2 min walk
  • Las Amigas de Teté
    2 min walk
  • Los Manteles
    7 min walk

About this property

ROOM Hotel & Suites

  • Hotel near Puebla Convention Center
  • Located close to Autonomous University of Puebla and Puebla Cathedral, ROOM Hotel & Suites provides a terrace. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Full breakfast (surcharge), smoke-free premises, and a front-desk safe
    • Tour/ticket assistance
  • Room features
  • All guestrooms at ROOM Hotel & Suites boast comforts such as laptop-friendly workspaces and separate sitting areas, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Hypo-allergenic bedding and down comforters
    • Bathrooms with rainfall showers and free toiletries
    • 36-inch Smart TVs with cable channels
    • Wardrobes/closets, separate sitting areas, and microwaves

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  • Pool
  • Pet friendly
  • Kids pool
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The price is CA $77
CA $91 total
includes taxes & fees
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Frequently asked questions

Is ROOM Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ROOM Hotel & Suites?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at ROOM Hotel & Suites on Oct 26, 2026 start from CA $102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at ROOM Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of MXN 200 (subject to availability).

What time is check-out at ROOM Hotel & Suites?

Check-out is at noon. Late check-out is available for MXN 300 (subject to availability).

Where is ROOM Hotel & Suites located?

Situated in Puebla, this hotel is 0.8 mi (1.2 km) from Autonomous University of Puebla and within 3 mi (5 km) of Puebla Convention Center and Zócalo de Puebla. Puebla Cathedral and Angelopolis Commercial Center are also within 3 mi (5 km).

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Reviews

ROOM Hotel & Suites Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 58 out of 91 reviews
Rating 8 - Good. 21 out of 91 reviews
Rating 6 - Okay. 5 out of 91 reviews
Rating 4 - Poor. 5 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay close to the university.

My partner stayed for two nights and the accommodations were, clean, comfortable, safe and very convenient to the University of Puebla. It would be nice to be able to pay in advance instead of the property and it would also be helpful to have a 24 hour front desk. The security is very good and was helpful to check in. Would recommend. This property is not in the tourist district.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel to stay at.
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A difference between this and others, by far the best experience.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and nixw
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very unsafe, mainly at night. No food around the hotel. Very agly location. No transportation near. Dark street. I will never come back.
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel experience

Afters several years with Hotels.com this Hotel is my first bad experience. Check-in was very long and complicated, they messed up with the credit card terminal and they didn’t know how to fix the problem… check in it took over 40 mins and by the time they finished, the cafeteria was closed. The room was very smelly, so smelly they sprayed “Lysol” to the room even before I even asked but it didn’t work., the odors were terrible. The tv was not working… I requested a room change but they said it was not allowed because that was the room that was “assigned” to me… next morning I asked front desk to call a taxi for me and they said that it was not an acivity that they can perform…
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy bonito, comodo y agradable, en zona tranquila; pero es demasiado caro para estar alejado del centro.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo, el personal es respetuoso, atento y amable, practico de llegar, el baño se encontraba limpio, al igual que la habitación, la cama demasiado cómoda. A su costado se encuentra una cafetería y la verdad tambien lo super recomiendo, es un complemento, me agrado que el hotel realmente respeta la privacidad no accede cualquiera y me dio mucha seguridad.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Amenities
Está muy bonita y cómoda, solo deberían mejorar la limpieza a las habitaciones, ya que vuelven a poner las mismas toallas, sábanas y cobijas como si fueran nuevas
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente calidad, servicios y atenciones, muy buenas instalaciones a excelente costo... Sin embargo el único detalle que podría mencionar es que sería bueno implementar cafeteras en las habitaciones.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy ameno
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, buena ubicación
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. La habitación muy cómoda y muy adecuada en relación la precio. La llegada y la salida muy eficiente. La zona muy agradable, yo me hospedé ahí porque iba a realizar actividades en esa área. No es la ubicación más céntrica, pero vale la pena si buscan algo cómodo sin problemas de estacionamiento, llegada, salida, etc. Muy buena opción.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agua con presión, limpia las habitacion buen servicio.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Disliked: Amenities
Falta de limpieza a detalle en la habitación, toallas muy percudidas, lavabo tapado, escaleras sucias, personal con falta de amor por el servicio, solo te atienden pero son poco serviciales.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Muy bien la habitación. Lo único que no me encantó es que hay un microondas y fregadero, pero no hay ni un plato, vaso, taza… nada.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muy cómodo y limpio
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
todo muy bien ya es un lugar de nuestra eleccion
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muy limpio todo.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumplió
Stayed 5 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Llevo varios días solicitando mi factura tanto del hotel como del restaurante y no me la emiten, ni si quiera me responden ni me atienden
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Regresaremos

Buena atención, el check in y check out facilísimo. Muy limpio y cómodo. Regresaremos.
Stayed 1 night in Jun 2025