Title: ROOM Hotel & Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ROOM Hotel & Suites Downtown Puebla's historic heart beckons travelers with its central location and easy access to nearby attractions - a perfect base for exploration. ## Photo gallery for ROOM Hotel & Suites ![Minibar, in-room safe, desk, laptop workspace - ROOM Hotel & Suites (Puebla)](https://images.trvl-media.com/lodging/35000000/34560000/34550100/34550006/a491dbd1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Loft, 1 King Bed, Non Smoking, Terrace | Terrace/patio - ROOM Hotel & Suites (Puebla)](https://images.trvl-media.com/lodging/35000000/34560000/34550100/34550006/d7b452fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - ROOM Hotel & Suites (Puebla)](https://images.trvl-media.com/lodging/35000000/34560000/34550100/34550006/193f66b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, laptop workspace - ROOM Hotel & Suites (Puebla)](https://images.trvl-media.com/lodging/35000000/34560000/34550100/34550006/4b4e4bd7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - ROOM Hotel & Suites (Puebla)](https://images.trvl-media.com/lodging/35000000/34560000/34550100/34550006/443b0e6e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ROOM Hotel & Suites places travelers in the vibrant heart of Puebla, steps from the Cathedral and Zócalo. The hotel offers a prime location with practical amenities like in-room WiFi and luggage storage. Guests consistently praise its convenient city position. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free WiFi - Room service - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=34550006&PinnedHotelID=34550006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=34550006&PinnedHotelID=34550006&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=34550006&PinnedHotelID=34550006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=34550006&PinnedHotelID=34550006&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=34550006&PinnedHotelID=34550006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=34550006&PinnedHotelID=34550006&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=34550006&PinnedHotelID=34550006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=34550006&PinnedHotelID=34550006&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Tower ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34560000/34550100/34550006/7186dfa9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Refrigerator & Microwave, Tower 7.6 Good 4 reviews ### Highlights Separate sitting area Refrigerator Smart TV Blackout drapes/curtains Fan Private bathroom Rainfall showerhead Microwave - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, Smoking, Terrace ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34560000/34550100/34550006/7186dfa9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Smoking, Terrace 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Smart TV Blackout drapes/curtains Fan Private bathroom Rainfall showerhead Microwave - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Loft, 1 King Bed, Non Smoking, Terrace ![Executive Loft, 1 King Bed, Non Smoking, Terrace](https://images.trvl-media.com/lodging/35000000/34560000/34550100/34550006/5cb1ea23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Loft, 1 King Bed, Non Smoking, Terrace ### Highlights Terrace Separate sitting area Smart TV Blackout drapes/curtains Separate bedroom Fan Private bathroom Rainfall showerhead - 1 bedroom - Mountain view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Premier Suite](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101950000/101942600/101942592/da2c81e8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HOTEL BOUTIQUE CASONA 65 Puebla Historic Center - Spa - Free WiFi - Restaurant - Bar 9.6 Exceptional 280 reviews CA $109 CA $129 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Puebla-Hotels-HOTEL-BOUTIQUE-CASONA-65.h101942592.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=a06e3d95-2505-407e-a033-0ba016464862&top_cur=CAD) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/16000000/15370000/15362700/15362648/cc724d4c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Shalom La Paz - Parking included - Free WiFi - Business services - Laundry 8.4 Very good 194 reviews [](https://www.expedia.ca/Puebla-Hotels-Casa-Shalom.h15362648.Hotel-Information?chkin=2026-2-4&chkout=2026-2-5&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=a06e3d95-2505-407e-a033-0ba016464862&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18680000/18676800/18676747/w4000h2662x0y0-09fb3432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Puebla Angelopolis Angelópolis - 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Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 992 reviews CA $115 CA $136 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Puebla-Hotels-Marriott-Puebla-Hotel-Meson-Del-Angel.h12608.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=a06e3d95-2505-407e-a033-0ba016464862&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-ROOM-Hotel-Suites.h34550006.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-ROOM-Hotel-Suites.h34550006.Hotel-Information) ## About the area Puebla is home to ROOM Hotel & Suites. Zócalo de Puebla and Fort Loreto are notable landmarks and Africam Safari is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium. [Visit our Puebla travel guide](https://www.expedia.ca/Puebla.dx2738) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.01140%2C-98.19970&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LMMDwt89EpsbarK9lE-p-_NtoHA=) 18 SUR 5546 COL. JARDINES DE SAN MANUEL, Puebla, PUE, 72570 ### What's nearby - Autonomous University of Puebla 10 min walk \- 0.9 km - Plaza Dorada 4 min drive \- 1.9 km - Parque Benito Juárez 5 min drive \- 2.3 km - BUAP Olympic Stadium Park 6 min drive \- 2.3 km - IMSS General Hospital 6 min drive \- 2.7 km ### Getting around - Puebla–Cholula Tourist Train Terminal 19 min drive - Benito Juarez International Airport (MEX) 86 min drive ### Restaurants - Los Manteles 7 min walk - El Pastorcito 2 min walk - Cafe Tres Gallos 1 min walk - Serendipia Coffee & Bread 5 min walk - Casona de mis Sabores 7 min walk ## About this property ### ROOM Hotel & Suites Hotel near Puebla Convention Center Located close to Puebla Cathedral and Zócalo de Puebla, ROOM Hotel & Suites provides a terrace. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Tour/ticket assistance, smoke-free premises, and a front-desk safe - Luggage storage Room features All guestrooms at ROOM Hotel & Suites boast comforts such as laptop-friendly workspaces and separate sitting areas, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with rainfall showers and free toiletries - 36-inch Smart TVs with cable channels - Separate sitting areas, microwaves, and fans ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/42000000/41280000/41271100/41271085/c51a7428.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Puebla Puebla - Pool - Kids pool - Free WiFi - Restaurant 6.8 33 reviews CA $63 CA $76 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=41271085&PinnedHotelID=41271085&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Twin Room](https://images.trvl-media.com/lodging/115000000/114440000/114431000/114430972/36c5dcd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cipres Angelópolis - Parking included - Free WiFi - 24/7 front desk 9.0 Wonderful 17 reviews CA $62 CA $74 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=114430972&PinnedHotelID=114430972&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679001/cc0b67d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urban Puebla by Grupo Amber La Paz - 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Free WiFi - Restaurant - Breakfast available 7.8 Good 566 reviews CA $49 CA $58 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=8055510&PinnedHotelID=8055510&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9750000/9742500/9742464/13e3dd3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lastra Puebla Historic Center - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 402 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=9742464&PinnedHotelID=9742464&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/121000000/120870000/120860300/120860251/21b30176.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Living Universidad Puebla - Kitchen - Washer - Free WiFi - Microwave 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=120860251&PinnedHotelID=120860251&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free secured, uncovered self parking on site - Limited onsite self parking ### Family friendly - In-room microwave ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No elevator ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 36-inch smart TV with cable channels ### Food and drink - Free bottled water - Limited room service - Microwave - Minibar ### More - Desk - Fan - Iron/ironing board on request - Laptop workspace - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:30 PM Early check-in subject to availability Early check-in fee: MXN 200 Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: MXN 250 ### Special check-in instructions The front desk is open daily from 9:00 AM - 10:30 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Access code, front desk (limited hours), private entrance ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit is payable by wire transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: MXN 200 (subject to availability) - Late check-out fee: MXN 250 (subject to availability) - Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as ROOM Hotel Puebla ROOM Puebla Hotel ROOM Hotel & Suites Puebla Puebla ROOM Hotel & Suites Hotel ROOM Hotel & Suites Puebla ROOM Hotel ROOM Hotel ROOM Hotel & Suites ROOM Hotel & Suites Hotel ROOM Hotel & Suites Puebla ROOM Hotel & Suites Hotel Puebla ## Frequently asked questions ### Is ROOM Hotel & Suites pet-friendly? ### How much is parking? ### What time is check-in at ROOM Hotel & Suites? ### What time is check-out at ROOM Hotel & Suites? ### Where is ROOM Hotel & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ROOM Hotel & Suites Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 48 8 - Good 17 6 - Okay 4 4 - Poor 5 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Juan Carlos Aug 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay close to the university. My partner stayed for two nights and the accommodations were, clean, comfortable, safe and very convenient to the University of Puebla. It would be nice to be able to pay in advance instead of the property and it would also be helpful to have a 24 hour front desk. The security is very good and was helpful to check in. Would recommend. This property is not in the tourist district. ##### Juan Carlos Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Kenneth Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Hotel to stay at. ##### Kenneth Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Jose Carlos Apr 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to stay ##### Jose Carlos Stayed 1 night in Apr 2024 ### 10/10 Excellent #### moran hermoso maria Aug 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was very clean and nixw ##### moran hermoso maria Stayed 1 night in Aug 2023 ### 4/10 Poor #### JUAN Dec 15, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Location is very unsafe, mainly at night. No food around the hotel. Very agly location. No transportation near. Dark street. I will never come back. ##### JUAN Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Martha D Jun 26, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Worst hotel experience Afters several years with Hotels.com this Hotel is my first bad experience. Check-in was very long and complicated, they messed up with the credit card terminal and they didn’t know how to fix the problem… check in it took over 40 mins and by the time they finished, the cafeteria was closed. The room was very smelly, so smelly they sprayed “Lysol” to the room even before I even asked but it didn’t work., the odors were terrible. The tv was not working… I requested a room change but they said it was not allowed because that was the room that was “assigned” to me… next morning I asked front desk to call a taxi for me and they said that it was not an acivity that they can perform… ##### Martha D Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Azucena Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy cómodo y limpio ##### Azucena Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### ANGEL Nov 4, 2025 Liked: Cleanliness, property conditions & facilities todo muy bien ya es un lugar de nuestra eleccion ##### ANGEL Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Daniel Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cumplió ##### Daniel Stayed 5 nights in Oct 2025 ### 4/10 Poor #### Rogers Sep 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Llevo varios días solicitando mi factura tanto del hotel como del restaurante y no me la emiten, ni si quiera me responden ni me atienden ##### Rogers Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jesús Alejandro Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito ##### Jesús Alejandro Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Enrique Jul 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy limpio ##### Enrique Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Joyce Alejandra Jul 1, 2025 #### Regresaremos Buena atención, el check in y check out facilísimo. Muy limpio y cómodo. Regresaremos. ##### Joyce Alejandra Stayed 1 night in Jun 2025 ### 10/10 Excellent #### J.Alejandro Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Buena atención ##### J.Alejandro Stayed 2 nights in May 2025 ### 6/10 Okay #### Laura Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy linda Pero se escucha absolutamente todo. Así que todo lo bonito se muere cuando la chica del gym se pone a gritar o cuando se escuchan las voces "bajas" de los vecinos.. lastima. Realmente nos gusto. ##### Laura Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Su lin Jan 19, 2025 Liked: Cleanliness Muy bien la estancia ##### Su lin Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Olga Nov 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mala presion en la regadera ##### Olga Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Grisel Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel limpio en donde se descansa muy bien y puedes desayunar rico ##### Grisel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### EMMANUEL Oct 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien, muy atento el personal, la comida en el Restaurat muy buena, la Limpiesa excelente. ##### EMMANUEL Stayed 3 nights in Oct 2024 ### 8/10 Good #### Alberto Oct 16, 2024 Disliked: Staff & service La habitación es de buen tamaño pero algo descuidada, la regadera tenía fuga y salpicaba todo ##### Alberto Stayed 1 night in Oct 2024 ### 8/10 Good #### Paulina Isabel Oct 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Paulina Isabel Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Ramón Sep 3, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Todo está muy limpio, solo que nos cobraron un cargo extra por la perdida de mobiliario que no nos dieron ##### Ramón Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Gerardo Aug 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy limpio y comodo, el personal es agradable. ##### Gerardo Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Marco Jul 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo súper bien ##### Marco Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Indra Jul 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Buena experiencia ##### Indra Stayed 1 night in Jun 2024 ## 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