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Hotel Star Express

Star Rating
3 out of 5

Information

Reviews

4.0 / 5Good
182 reviews

Amenities

  • Free WiFi
  • Free parking
  • Restaurant
  • Business Services

Map

What's nearby

  • Popular Location
    Cuexcomate Volcano
    6 min drive
  • Popular Location
    Fort Loreto
    6 min drive
  • Popular Location
    Santo Domingo Church
    7 min drive
  • Airport
    Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    28 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Double Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Family Triple Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Family Room

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room

    Room Amenities

    • Sleeps 1
    More details

About this area

Puebla

Hotel Star Express is located in Puebla. Puebla Cathedral and Fort Loreto are notable landmarks, and travellers looking to shop may want to visit Angelopolis Commercial Center and Val´Quirico. Looking to enjoy an event or a game while in town? See what's happening at Cuauhtemoc Stadium or Estadio de Béisbol Hermanos Serdán. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Cuexcomate Volcano - 6 min drive
  • Popular Location
    Fort Loreto - 6 min drive
  • Popular Location
    Centro Expositor - 6 min drive
  • Popular Location
    Santo Domingo Church - 7 min drive
  • Popular Location
    Candy Street - 7 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 28 min drive

About this property

Hotel Star Express

Beaux Arts hotel with restaurant and conference centre
Along with a restaurant, this smoke-free hotel has a conference centre and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. All 64 rooms feature modern comforts such as LED TVs with cable channels, along with free WiFi. Other amenities available to guests include premium bedding, free international calls and free local calls.
Hotel Star Express offers 64 forms of accommodation with a safe and free toiletries. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower.
This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Alcohol is not served at this property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking

Food and drink

  • 1 restaurant
  • Free daily reception
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • 32-inch LED TV
  • TV channels

More

  • Desk
  • Free international calls
  • Free local calls
  • Phone
  • Safe

Frequently asked questions

5 - Excellent
59
4 - Good
82
3 - Okay
27
2 - Mediocre
9
1 - Poor
5
4.3
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Other than the bedroom being near the kitchen (loud) was great. Very convenient to the bus station, nice and friendly staff. 4-5 minute walk to the bus station, markets, restaurants. Good breakfast and coffee. Would stay again!

Stayed 1 night in Feb. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and comfy beds enjoyed my shirt stay there bathroom are also very clean

Stayed 1 night in Sep. 2018

5/5 Excellent

Nice Modern Hotel

My husband and I decided to stay here for a family wedding because it was in a central location. We could have stayed with family in the area, but getting ready for a wedding is always hectic and we wanted our own restroom/space. We enjoyed how new everything was inside. Receptionist was very friendly and welcoming. The room was new, bathroom was new, toilet was new, windows were new...TV could have been bigger, could use a window a/c unit/heater. Closet space was adequate, and in-room safe was great. Could use a microwave, fridge, iron board and iron though. Toiletries were nice! Was a bit noisy, but nothing that a tired day before and after a wedding couldn't handle (when you're that tired, do you even care?). Parking lot was strange, but just park in the parking garage for Coppel next door while you check in and the valet will bring it and park it where it needs to go. My husband and I felt safe, however our family that lives in the area warned us not to stay there again because of the "danger". I don't know, we didn't see anything shady while we were there, so who knows. Overall, we enjoyed it. Great Price, location, cleanliness, modern updates, free buffet breakfast with amazing, delicious choices. Would recommend.

Pros: New/Modern/Updated. Free Breakfast. Free Parking. Free Toiletries. Friendly Staff

Cons: Install an elevator. Parking is confusing, install signs. Add microwaves, fridges, ironing boards and irons to rooms.

Location: Location felt safe, however, locals warned us about the area being "shady". Shopping and Restaurants nearby as well as other hotels. Close to freeways

Stayed 2 nights in May 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun. 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep It Up...

Excellent service, nice people from the front entrance, to the cleaning people... I'll recommend this hotel to all my fam. And friends. My Next trip for sure will be to Puebla, Pue Hotel Star Express.

Stayed 2 nights in May 2018

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