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Reviews of Hostal Muller

3.5 out of 5
Hostal Muller
Arauco 560, Pucón, de la Araucania

Reviews

9.6

Exceptional

Rating 10 - Excellent. 52 out of 65 reviews" "
Rating 8 - Good. 13 out of 65 reviews" "
Rating 6 - Okay. 0 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, very comfy room, very nice hosts, healthy breakfast. Conveniently located.
Stayed 4 nights in Apr 2024

10/10 Excellent

Teri

Stayed 3 nights in Feb 2024

10/10 Excellent

Kyubock

Stayed 2 nights in Dec 2023

10/10 Excellent

Carmen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
very friendly hotel staff
Stayed 2 nights in Nov 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay in Pucon
A lovely place to stay for a few days in Pucon. Easy walking distance to the town center and the lakeshore. Had the Mountain View room which was comfortable. The owners were nice. Great value for the price. Would stay here again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. I needed early breakfast and they left it in the refrigerator for me. It’s a short walk from town and serviced by the airport shuttle (at least from the airport). If you have an early flight, you may need other plans to get back to the airport (public bus or private shuttle).
Stayed 3 nights in May 2023

10/10 Excellent

Rebecca

Stayed 3 nights in Apr 2023

10/10 Excellent

Sally

Stayed 1 night in Apr 2023

10/10 Excellent

Sally

Stayed 2 nights in Mar 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host, very accommodating.
Stayed 2 nights in Mar 2023
Response from HMÜLLER on Mar 9, 2023
Gracias

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hosts were wonderful and very helpful. We look forward to returning some day.
Stayed 2 nights in Jan 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay; the owners clearly take pride in making it so. We were welcomed by our host who was very friendly and informative. The room we had was large and spacious, with some traditional decorative touches. It was very clean, and had nice sheets and towels. The bed was incredibly comfortable and cosy, giving a real home-from-home feel. The accommodation is secure and accessible at all times. Breakfast was served in the mornings in a nice lounge-dining room that could also be used during the day. Early breakfast was left out when required. Nothing we needed was more than a short walk away, including shops, good restaurants, tour companies and the bus station. If there is anything that we could suggest, it is for there to be some fruit with breakfast and for cereals/porridge to be left out for early breakfast; it would be very welcome before hikes and volcano climbing. Neither is enough to deduct anything from the hospitality and comfort. Highly recommended.
Stayed 4 nights in Oct 2022

10/10 Excellent

Eva, Burns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hostel with generous sized room and private bathroom. Very secure and only two blocks from the Main Street. Hosts were kind, helpful and organized. Highly recommend.
Stayed 4 nights in Feb 2022

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun times in Pucón
Nice place. We hiked the volcano and needed to be up early and they had breakfast waiting for us in the morning. The location is very convenient and walking to town is easy.
Stayed 2 nights in Dec 2019

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Home Away from Home
What a memorable and delightful experience to stay with the hosts Walter & Pola Muller! They truly have the gift of hospitality. They treated us with such warmth and kindness as if we were old friends. The Hostal itself is inviting and conveniently located. We could go back just because of their breakfast and the "dulce de leche" On a scale 0-10 we give them a 10. Carlos and Linda Saez, USA, March 13-14, 2019
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely room. The owners were very welcoming and helpful. It is in a great location near the bus terminal and the centre of town but in a very quiet street.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
A lovely place to stay at Hostel Muller. Walter was very friendly and helpful and made our stay very enjoyable. We wish we could have stayed longer and hope to be back someday soon. Thanks 😀
Stayed 2 nights in Feb 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Pucon
Fantastic welcome. Great service Room wa spotlessly clean . Walter and Paula were amazing hosts .highly recommended.
Stayed 4 nights in Jan 2019

10/10 Excellent

Craig

Great hosts, good breakfast, very friendly and helpful hosts with great tips on things to do and see. Close to everything including, the main part of town, the bus stops, cafes and restaurants and the beach/lakes.
Stayed 3 nights in Oct 2018

10/10 Excellent

KC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel close to city center and lake side. Very convinient to bus stations which are very close to to the hotel. The staff especially Peter is extremly friendly and helpful. He provided me all the information of places of interest for my three days visit to Pucon.
Stayed 3 nights in Oct 2018
Response from Walter on Oct 25, 2018
Muchas Gracias por sus comentarios y nos complace saber que disfruto de su estancia en HMüller. Hasta una proxima oportunidad.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos encantó el hostal. Walter hozo que nos sintiéramos como en casa. Acogedor y excelente para pasar la noche. El desayuno para nosotros estuvo bueno, quizás algo liviano para alguien con un apetito grande, pero aceptable. Pieza y baño limpios, agua caliente las 24/hrs. Estacionamiento y a pasos del centro. De seguro vuelvo. 100% recomendable.
Stayed 1 night in Sep 2023

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un merveilleux hostel, propre, douillet, tranquille, bien situé, très bon déjeuner, les propriétaires sont vraiment gentils et disponibles, ont de très bon conseils pour visiter les environs de Pucon, je recommande fortement cet hébergement!!

10/10 Excellent

Benedikt

Stayed 2 nights in Jan 2023
Response from HMÜLLER on Mar 9, 2023
Gracias

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional!
Sensacional!!!! Ficamos encantados com o atendimento e dicas. O quarto que escolhemos é muito espaçoso e confortável. Cozinha bem equipada, com fogão e geladeira. Varanda (em dias ensolarados com vista para o Vulcão). Além disso, o Hostal é extremamente bem localizado. Basta atravessar a rua e você já está na avenida principal, onde estão os restaurantes, mercados, bancos e guias para os diversos passeios. Recomendo.
Stayed 7 nights in Sep 2022

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Maravilloso
Stayed 4 nights in Mar 2022
Response from HMuller on May 1, 2022
Muchas Gracias

10/10 Excellent

Mónica

Liked: Property conditions & facilities
Stayed 1 night in Mar 2022
Response from HMuller on May 1, 2022
Muchas Gracias

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Juan Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Luisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2022

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy grato ambiente y atendido por sus propios dueños Walter y Pola . Volveré de todas maneras
Stayed 3 nights in Jan 2022

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención , muy amables.
Buena experiencia, solo que por la aplicación aparecía que la habitación tenía 2 camas y en realidad sólo era 1 grande , tuvimos que dormir con nuestro hijo de 7 años. Nos recibieron muy amables en todo momento y preocupados de que estuviésemos cómodos. Buen desayuno y atención en todo momento.
Stayed 1 night in Dec 2021

10/10 Excellent

María Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Maria Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experienciq
Buen lugar, acogedor, buena recepcion, lo unico que agregaria serian televisores con netflix ya que en noche de invierno y lluvia no hay panoramas y es agradable disfrutar en las habitaciones calefaccionadas después de un tour
Stayed 2 nights in Oct 2021

10/10 Excellent

Edgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hostal. Muy buenos Anfitriones.
Stayed 3 nights in Oct 2021

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general buen hospedaje, de fácil acceso al centro de la ciudad, limpio y muy amables sus dueños. Lo único incómodo, fue que nuestra habitación estaba en un segundo piso, contigüa a 2 habitaciones más, donde las personas que pernoctaron eran un poco bulliciosas, escuchamos todo lo que hicieron en la noche y posteriormente en la mañana. Ojo con eso, porque no tienen buena aislación las habitaciones.
Stayed 1 night in Oct 2021

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Segunda vez que alojamos aqui. Los anfitriones dan un servicio acogedor y de calidad. Sin dudas volveremos a ir en una proxima ocasion.
Stayed 2 nights in Sep 2021

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia. Recomendable
Muy buena opción para alojarse en Pucón, muy central. Excelente presentación, limpieza y comodidad de las habitaciones. Excelente desayuno, a pesar de las restricciones por la pandemia y muy flexibles por el horario del servicio de desayuno considerando que debíamos salir mas temprano que el horario programado
Stayed 1 night in Sep 2021

10/10 Excellent

marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y acogida
Solo decir cosas buenas de la hostal. Incluso antes de llegar Walter (dueño) estaba atento a nuestra llegada. Todo limpio, muy cálido el trato de él y Pola (dueña). El departamento que arrendé súper amplio, con lo necesario para poder estar tranquilo. La ubicación es súper céntrica y los desayunos muy ricos. Muy bien todo
Stayed 2 nights in Mar 2021
Response from Walter y Pola on Mar 29, 2021
Saludos de HMüller y muchas gracias por tus comentarios, nos alegra que hayas disfrutado de tu estancia. Te enviamos los mejores deseos y hasta una próxima oportunidad

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2021
Response from HMüller on Mar 29, 2021
Muchas Gracias!!!

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de sus dueños. Habitaciones impecables. Muy buena ubicación. El desayuno podría mejorar
Stayed 4 nights in Aug 2019

8/10 Good

francois, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
petit hôtel sympathique
Accueil des plus sympathique avec toute les informations nécessaires pour passer le séjour.Chambre petite mais confortable et bien agencé. Cuisine commune très propre et bien utile avec tout ce qu'il faut. Petit buffet au déjeuner au chaud et dans le calme un conseil allez y vous serais plus que satisfaits garage privé aussi et quartier calme.
Stayed 1 night in May 2019

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

VERA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viajando_com_amigos
Gostamos do Hostal logo na chegada. Os proprietários Pola e Walter, nos receberam com muita simpatia, nos deixando super a vontade. Pola nos deu uma mapa da cidade e nos assinalou onde ficavam alguns restaurantes que eles gostam, onde ficavam as casas de câmbio, supermercado, etc. O café da manhã é bem caseiro com umas geleias deliciosas e pães quentinhos. O horário do café é as 08:30, mas são muito flexíveis. Caso você precise sair mais cedo para um passeio ou traslado por exemplo, eles deixam sua mesa preparada, o café na cafeteira elétrica já com água para você ter um café quentinha da hora. O hotel tem 8 quartos, a maioria com 1 cama de casal ou 2 camas. Como éramos em três, nos deram um quarto com 4 camas de solteiro, bem largas e confortáveis. O banheiro, como tudo é muito limpo. Tem sabonete líquido tanto no chuveiro quanto no lavatório e toalhas limpas e cheirosas. A localização e ótima, fica a 2 quadras da avenida principal, onde se encontram varias agências de viagem, bancos, farmácias, casas de câmbio e também alguns restaurantes e cafés. Deixamos o hostal com a certeza de que quando voltarmos já sabemos onde vamos nos hospedar. Muito obrigada Pola e Walter!
Stayed 2 nights in Mar 2019

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomenfsble
Muy comodo, higuiene excelente, muy bien atendido, ubicacion muy buena, recomendable
Stayed 1 night in Feb 2019