Auberges à Prestonsburg

« The room was clean and the staff were all very nice, but I had paid for a hotel with a pool so that my husband and grandchild would have something fun to do while we took the car and attended a local concert. Needless to say , the pool was closed, had been undergoing renovations since February and we were highly disappointed and nowhere was this stated on the hotel website. It as hard for a 3 year old to understand why they couldn’t go swimming. We made the best of it , just would have liked a...

« The 2nd and 3rd floor are former smoking rooms that still have the horrible stench of the smoke. The 1st room I was in had a cracked window that I felt was unsafe. The 2nd room was a former smoke room. My 3rd room was back on the 1st floor with a horrible smelling desk chair....like sweat, body odor. Would never recommend this hotel. »

« I was there for a girls trip with my adult daughters and our little dogs. We loved the place. It had all the comforts of home.When we ventured out we went hiking, checked out local dining.I would stay here again if I returned to the area. »

« Breakfast is subpar. Worst one I ever scene in a hotel. Even the coffee was terrible. Rooms nice and open. If you are in a wheelchair it’s very easy to access around. One of the cleaning ladies seemed very unhappy so I tipped her $20 hoping I see a smile. It didn’t help but I got a nice thank you. Staff seems new to what was going on. One stayed on his phone all the time but answered questions and needs. Overall it has nice rooms. I slept well. »

« Very polite staff and excellent location! »

« Nice hotel for the area. »

« This was a very convenient stop. Close to everything. Very nice. »

« TV internet connection 3-Day horrible »