Hotel Eden Roc offers an upscale retreat in Positano City Centre. Guests enjoy spa treatments, ocean-view dining at Adamo ed Eva, and relaxing by the rooftop pool and bar. The property includes a library, shopping options, and attentive staff creating memorable experiences.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Spa
Free WiFi
Air conditioning
Gym
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Upscale family-friendly hotel near Spiaggia Grande
Located close to MAR Positano Roman Villa and Positano Ferry Landing, Hotel Eden Roc provides a poolside bar, a terrace, and shopping on site. Treat yourself to a deep-tissue massage, aromatherapy, or hydrotherapy at Eden Roc Wellness Area, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library.
Other perks include:
A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
Limo/town car service, valet parking (surcharge), and an electric car charging station
Access to a nearby health club, babysitting (surcharge), and books
A porter/bellhop, a water dispenser, and a computer station
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Eden Roc offer comforts such as premium bedding and first-run movies, in addition to perks like pillow menus and laptop-compatible safes.
More amenities include:
Highchairs, art supplies, and childcare services
LED light bulbs and eco-friendly cleaning products
Bathrooms with designer toiletries and showers
40-inch HDTVs with Netflix, streaming services, and premium channels
Wardrobes/closets, smart speakers, and first-run movies
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who booked the Double Room (Flexible with Room Change) may be required to change rooms during their stay.
Please note: check-in starts at 4 PM for guests booked in the Family Suite, 4 Bedrooms, Annex Building, outside the main hotel. The room is located 49 feet (15 meters) away from the main building.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day
Cribs (infant beds) are available for EUR 35.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 10 years of age.
A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night. This tax does not apply to children under 10 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 200 per vehicle (maximum occupancy 2)
Covered valet parking fee: EUR 50 per day (in/out privileges)
Crib (infant bed) fee: EUR 35.0 per day
Rollaway bed fee: EUR 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT065100A1ERMWOJVW
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 9:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from the local rating authority.
Frequently asked questions
Does Hotel Eden Roc have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM–6:30 PM.
How much does it cost to stay at Hotel Eden Roc?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Eden Roc on May 22, 2026 start from CA $1,005, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Eden Roc pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is available for EUR 50 per day. Limited spots are available.
What time is check-in at Hotel Eden Roc?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Eden Roc?
Check-out is at 11:00 AM.
Does Hotel Eden Roc provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 200 per vehicle applies.
Where is Hotel Eden Roc located?
This family-friendly Positano hotel is located on the waterfront, within a 15-minute walk of MAR Positano Roman Villa, Spiaggia Grande, and Positano Ferry Landing. Amalfi Beach and Gulf of Naples are also within 16 mi (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is a beautiful hotel in a beautiful place! Staff was excellent from front desk, housekeeping, bar, restaurant - everyone was kind and attentive. You pay a premium for drinks and food but this is to be expected in Positano.
Everything was exceptional especially the friendly welcoming staff throughout the hotel. Made you feel like you are staying and eating with friends. Very very happy with our stay. Only not so positive comment I have is the soundproofing between rooms could be better.
Excellent breakfast every day. All staff especially front desk and food staff were amazing. The food is unbelievably good. The room was amazing. The perfect experience we really enjoyed ourselves.
Will be writing a separate more in depth review because this was the ABSOLUTE BEST HOTEL we have ever stayed at. Excellent service and a phenomenal stay!!!
Amazing place to stay. Rooms were spacious and the private balconies had awesome views. The pool area is small but it wasn’t crowded when we were there. Food at the pool and Adama & Eva was top notch!
Everything was of a very high quality, but it is the staff that make Hotel Eden Roc special. Special shout out to Tony and to his staff and the bar staff on the terrace. Now one of our favourite places in the world!
Top notch service with an incredible view and balcony. Staff went out of their way to make us feel like the most important people. Amazing top level bar and breakfast area with breathtaking views. If we make it back to Italy we’ll be back!
The most beautiful hotel on top of the most beautiful city we have ever seen! Locals are extremely friendly the staff at the hotel goes above and beyond to make your stay perfect. Price is expensive but worth every penny. We will be back!!!
Fantastic hotel, clean, nest and modern. The breakfasts are delicious with views to die for. Mr Pascal, the evening shift manager is awesome, friendly, ultra helpful. We loved the EdenROC and looking forward to going back next year. Thank you Mr Pascal and the Eden ROC