Superior Studio (3A)

Reviews of YOUROPO - Bolhão

4 out of 5
YOUROPO - Bolhão
Rua Sá da Bandeira 393 - 397, Porto

Reviews

9.6

Exceptional

Rating 10 - Excellent. 216 out of 259 reviews" "
Rating 8 - Good. 35 out of 259 reviews" "
Rating 6 - Okay. 4 out of 259 reviews" "
Rating 4 - Poor. 2 out of 259 reviews" "
Rating 2 - Terrible. 2 out of 259 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities
We really appreciated the knowledge and helpfulness of staff. The apartment had great amenities, and a very unique historical feel.
Stayed 3 nights in May 2024
Response from YOUROPO Team on May 19, 2024
Thank you for your kind words! We're delighted that you found our staff knowledgeable and helpful. It's wonderful to hear that you enjoyed the amenities and the unique historical feel of the apartment. We look forward to welcoming you back in the future!

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a special place to stay at. The room was a converted apartment that was clean, comfortable and in the perfect location to see Porto. The staff and management were wonderful. Juleta, Davalo and the entire staff made us feel like family. When returning to Porto, this is the only place we will stay at. Thank you all for making this a special visit. Steve Reisch
Stayed 3 nights in May 2024
Response from YOUROPO Team on May 10, 2024
Thank you so much for your kind words! We're thrilled to hear that you had a special and memorable stay with us. It's wonderful to know that you found our room clean, comfortable, and perfectly located for exploring Porto. Our team works hard to provide exceptional service, and we're delighted that Juleta, Davalo, and the rest of our staff made you feel like family. We can't wait to welcome you back on your next visit to Porto!

10/10 Excellent

Jan

Stayed 3 nights in Apr 2024

10/10 Excellent

CLAIRE, Waltham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our first trip to Porto and this hotel is perfect! The location is pretty much in the center and is close to everything. The staffs are very friendly and give great suggestions on sightseeing, eating and shopping. The rooms are clean, well equipped and beautifully decorated. We really enjoy our stay and highly recommend this place.
Stayed 3 nights in Apr 2024
Response from YOUROPO Team on May 7, 2024
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your first trip to Porto and that our hotel was perfect for your stay. It's fantastic to know that you appreciated our central location, friendly staff, and clean, well-equipped rooms. We strive to provide a memorable experience for all our guests, and we're thrilled that we succeeded with your stay. We appreciate your recommendation and look forward to welcoming you back in the future! If you need anything else, don't hesitate to reach out.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception and staff were all amazing and really appreciate Luz for being so helpful and checking us in early! Couldn't ask for a more central location, clean and wonderful space. We did hear our neighbours during one night and recommend bringing slippers if your feet are sensitive to cool floors (natural stone floors, which would be wonderful during hot months). Checkout was super easy. Would definitely stay at one of their Aparthotels again!
Stayed 4 nights in Apr 2024
Response from YOUROPO Team on Apr 16, 2024
Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay and that Luz could assist you with an early check-in. We appreciate your feedback regarding the central location, cleanliness, and overall experience. We'll take note of your suggestion about bringing slippers for sensitive feet and will continue to strive for excellent service. We look forward to welcoming you back to one of our Aparthotels in the future!

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Corazon V

Liked: Cleanliness, room comfort
Pleasant stay
The front desk was always available and very willing to help and please the client. The hotel is centrally located and close to the metro station. There’s also a supermarket next door.
Stayed 4 nights in Jan 2024
Response from YOUROPO Team on Feb 4, 2024
Dear Corazon, Thank you for sharing your positive experience! We're thrilled that our front desk team was able to assist you well, and our central location near the metro station and adjacent supermarket added to your convenience.We appreciate your feedback and hope to welcome you back for another great stay!Best regards,

10/10 Excellent

Vernon, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
A gorgeous room in a beautifully renovated historic building. The apartment had a gorgeous kitchen and bathroom, and was really huge. The staff (Luz, Paolo, Luiz and Julieta) were incredibly helpful and kind, especially since I had lost my cell phone. The location is great and easy to get to so many places on foot. I definitely look forward to staying at a Youropo again!
Stayed 4 nights in Jan 2024
Response from YOUROPO Team on Jan 14, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our gorgeous room in a beautifully renovated historic building. It's fantastic that the apartment, with its beautiful kitchen and bathroom, met your expectations and that you found it really spacious. Our staff, Luz, Paolo, Luiz, and Julieta, are delighted to have been of help, especially during the challenging situation with your lost cell phone. We're glad to know that the location worked well for you, allowing easy access to various places on foot.We can't wait to welcome you back to a Youropo again! If there's anything specific you'd like for your future stays, don't hesitate to let us know. Safe travels until we meet again!

8/10 Good

Elaine

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
The hotel was very spacious and quiet. We loved the layout but many things did not work in the room. If you are just sleeping and using the bathroom, everything was fine. Some plugs did not work and some things did not turn on. Staff tried to help but had to call for property maintenance. Location is awesome and very close to the market, restaurants, shopping and transportation.
Stayed 2 nights in Dec 2023
Response from YOUROPO Team on Dec 19, 2023
Dear Elaine,Thank you for your feedback. We're pleased you enjoyed the spacious and quiet atmosphere, as well as the convenient location. We apologize for the inconveniences you faced with some non-functional elements in the room. Our team is actively addressing these issues with property maintenance to ensure a more seamless experience for future guests.We appreciate your understanding and hope to welcome you back for an improved stay.Best regards,

8/10 Good

BERTHA

Travelled with group
Liked: Cleanliness, amenities
Due to poor communication between the staff, when they moved my belongings to the new apartment, the products that I had in the refrigerator were put in the trash.
Stayed 1 night in Nov 2023
Response from YOUROPO Team on Nov 19, 2023
We sincerely apologize for the inconvenience you experienced due to a communication lapse among our staff. It is regrettable that your belongings, especially the items in the refrigerator, were mistakenly discarded during the relocation process. We understand the importance of personal items, and we're truly sorry for any disruption this may have caused to your stay.

6/10 Okay

Stella

Travelled with group
Liked: Amenities, property conditions & facilities
The building was historical and cute. They should work on providing more lights in the room. They should also inform the clients about requesting to clean the rooms. This was something not mentioned to us, and it was quite disappointing to come back after a long day, and see the room is still a mess.
Stayed 3 nights in Oct 2023
Response from YOUROPO Team on Nov 12, 2023
Dear Stella,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found the historical building charming.We apologize for any inconvenience regarding the lighting in the room and the lack of information about room cleaning. Your comments are valuable to us, and we will certainly take them into consideration to improve our services. We appreciate your input.If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.Best regards,YOUROPO Team

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Oct 2023
Response from YOUROPO Team on Oct 25, 2023
It was an absolute delight to have Marco as our guest in our luxurious apartment! Our communication was simply outstanding, with a warm and friendly exchange from the very first interaction to the last.The apartment was left in pristine condition, almost as if it were brand new! We could not have asked for a more gracious and considerate guest. We would be thrilled to have them grace our doorstep once more in the future.We extend our sincerest gratitude for choosing to stay with us and wish you all the very best.Warm regards,YOUROPO

10/10 Excellent

Sebastien

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Youropo. The location is amazing and the room had everything we needed. It is in a very rustic and beautiful building which gave it a lot of charm.
Stayed 2 nights in Oct 2023
Response from YOUROPO Team on Oct 23, 2023
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our location and room to your satisfaction. Our historic building certainly adds to the charm. We hope to have the pleasure of hosting you again in the future. Safe travels!

10/10 Excellent

Kwangsue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful location ! Easy to access metro, bus, market, and downtown, but still quiet place.
Stayed 8 nights in Oct 2023
Response from YOUROPO Team on Oct 22, 2023
Dear Kwangsue,Thank you for sharing your thoughts about your recent stay with us! We're delighted to hear that you enjoyed our wonderful location.We take pride in offering easy access to public transportation, the bustling market, and the downtown area while maintaining a peaceful and quiet environment for our guests. It's great to know that this aspect of your stay was to your liking.If you ever decide to return to our area or need assistance with anything else, please feel free to reach out. We'd be more than happy to welcome you back.Warm regards,

10/10 Excellent

Robin

Liked: Cleanliness, room comfort
A great apartment!
Our apartment was amazing! It had a full stocked kitchen with a small clothes washer/dryer unit. It rained hard when we were there so we used the unit to spin dry our wet clothes. The building is located across from the central market which was terrific to get anything you needed to eat or drink. There is also a convenience store right beside the building. Our check in was great and fast. There is an elevator in the building which is a plus! An overall great stay and I would highly recommend! ps. our unit was 2C.
Stayed 2 nights in Oct 2023
Response from YOUROPO Team on Oct 22, 2023
Dear Robin,Thank you for taking the time to share your experience at our apartment. We are thrilled to hear that you had an amazing stay!It's wonderful to know that you found the fully stocked kitchen and the clothes washer/dryer unit convenient, especially during the rainy weather. The location across from the central market and the nearby convenience store truly add to the convenience of our property.We're delighted to hear that your check-in experience was great and efficient, and the presence of an elevator was a plus for your comfort.We truly appreciate your recommendation, and we look forward to welcoming you back in the future. If you have any future travel plans or need any assistance, please don't hesitate to reach out.Best regards,

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the way the apartment was built into the old building without losing the character. The apartment was well thought out and comfortable. The kitchen more than met our needs and having a washer was wonderful. We also liked the location with so much near by, the Mercado across the street and the Metro very near by. Staff were friendly and very helpful.
Stayed 3 nights in Oct 2023
Response from YOUROPO Team on Oct 20, 2023
Hello Julia,Thank you for your kind words! We're delighted you enjoyed the apartment's character, thoughtful design, and the convenience of its location. We're here to assist you anytime you return to Porto!

6/10 Okay

Eliza

Liked: Cleanliness
Disliked: Room comfort
Sadly uncomfortable
The property is in a great location. Walkable to everything- we walked everywhere! But the bed was super uncomfortable, our laundry was broken and the shower didn’t drain. It is a shame because the staff is so nice and the building is beautiful!
Stayed 3 nights in Oct 2023

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are fantastic, provide excellent recommendations and are very accomodating with any requests.
Stayed 3 nights in Oct 2023
Response from YOUROPO Team on Oct 11, 2023
Hello Nathan,Thank you for your kind words! We're delighted to hear that our staff provided you with excellent recommendations and accommodated your requests. Guest satisfaction is our top priority, and we're pleased to know that we were able to enhance your experience in Porto. If you ever return to the city, we'd be thrilled to host you again. Safe travels!

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, room comfort
Porto is a beautiful
Very good location and polite staff who told me the apartment was a very traditional apartment but actually it was very outdated. Every step on the floor sounded voice which woke my wife up whatever how I tried to walk very carefully. It was over 1000' but each shower rooms were terrible small like a motel, 6'? It is located on 1st floor which could be reach from other building's platform. I needed to lock all the windows but unfortunately one of them could not be well locked.
Stayed 2 nights in Sep 2023
Response from YOUROPO Team on Oct 11, 2023
Hello Jonathan, We appreciate your feedback and are glad to hear you enjoyed Porto's beauty and our staff's politeness. However, we apologize for the inconvenience you experienced with the apartment.Your comments are valuable to us, and we are constantly working to improve our accommodations. We will investigate the issue with the floor noise and ensure it is addressed. We also understand your concerns about the size of the shower rooms, and we'll explore potential solutions to make them more comfortable.Regarding the location, we understand that the apartment's accessibility might have been confusing, and we will take steps to make it more clear in our communications.Thank you for bringing these concerns to our attention, as they help us strive for a better guest experience. We hope you consider staying with us again in the future, and we'll do our best to ensure your next visit exceeds your expectations.

10/10 Excellent

Margaret

Stayed 3 nights in Sep 2023
Response from YOUROPO Team on Oct 7, 2023
It was an absolute delight to have Margaret as our guest in our luxurious apartment! Our communication was simply outstanding, with a warm and friendly exchange from the very first interaction to the last.The apartment was left in pristine condition, almost as if it were brand new! We could not have asked for a more gracious and considerate guest. We would be thrilled to have them grace our doorstep once more in the future.We extend our sincerest gratitude for choosing to stay with us and wish you all the very best.Warm regards,

8/10 Good

Daniel

Stayed 2 nights in Sep 2023
Response from YOUROPO Team on Oct 20, 2023
It was an absolute delight to have Daniel as our guest in our luxurious apartment! Our communication was simply outstanding, with a warm and friendly exchange from the very first interaction to the last.The apartment was left in pristine condition, almost as if it were brand new! We could not have asked for a more gracious and considerate guest. We would be thrilled to have them grace our doorstep once more in the future.We extend our sincerest gratitude for choosing to stay with us and wish you all the very best.Warm regards,YOUROPO

2/10 Terrible

Fanny

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I had ants in the kitchen. They said that they sprayed. I kept having them. They should have an exterminator monthly, this wouldn't happen. I paid a lot of money to stay there for 10 freaking days. I couldn't eat. I was disgusted. You serious? I even found them in the bathroom. I wouldn't go there or send anybody. This is a hotel, no? The ladies and the guys were lovely. But I paid to stay in a safe and clean place. DISGUSTING!!!
Stayed 10 nights in Sep 2023

8/10 Good

Denise, Glendale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This studio apartment is located in a great area. It’s close to transportation, shopping, restaurants, bars, & attractions. The area feels safe. The Bengali market across the street was a bonus with so many great finds. We could easily walk to the historic center & the waterfront. We couldn’t have asked for a better location. The staff at Youropo were so wonderful to us. They were very friendly & offered recommendations whenever we needed pointers. I texted them for recommendations to a sports bar while on the go & they quickly responded. When I reached out for help in the studio they offered to come up right away. By far the friendliest & most helpful team I’ve ever met in a hotel. Having said that there’s a few things to be aware of. The apartment is in a very old building. Sound travels easily & we could hear the people above us walking around their apartment. The studio had plenty of kitchen appliances. We only used the refrigerator & tried to use the coffee machine but it didn’t work. Coffee was readily available at the grocery store next door as well as the market across the street, so it wasn’t a big issue for us. We did have an ant problem in the kitchen & the bathroom. It seems if you leave the shower drainage or kitchen sink drainage opened, the ants will come up. However as soon as I notified the staff they came up & fumigated & cleaned immediately. They also did a deep cleaning. I really appreciate how responsive they were. Awesome team!
Stayed 3 nights in Sep 2023
Response from YOUROPO Team on Sep 23, 2023
Dear Denise,Thank you so much for taking the time to share your detailed feedback about your recent stay in our studio apartment. We truly appreciate your kind words and the valuable insights you've provided.We're thrilled to hear that you enjoyed the fantastic location of our apartment, with its proximity to transportation, shopping, restaurants, bars, and attractions. It's great to know that you felt safe in the area and that you made good use of the Bengali market across the street. We're delighted that you found our staff friendly and helpful – providing recommendations and assistance promptly is something we take pride in.Your comments about the noise in the old building have been duly noted, and we apologize for any inconvenience this may have caused. We'll explore ways to minimize this issue in the future. We're also grateful for your feedback on the kitchen appliances and the coffee machine, and we'll make sure to address these concerns for future guests.We sincerely apologize for the ant problem you encountered but are pleased that our team responded swiftly to resolve the issue and conducted a deep cleaning. We take cleanliness and guest comfort seriously, and your feedback helps us improve our services.Once again, thank you for choosing to stay with us and for sharing your thoughts. We hope to have the opportunity to welcome you back in the future, and we'll be sure to address any concerns to ensure an even more enjoyable stay.Warm regards,

10/10 Excellent

Isaac D David

Liked: Cleanliness, room comfort
Great location...great Renovayed rooms with everything thing you could want...apart from a safe...staff very friendly..
Stayed 4 nights in Jul 2023
Response from YOUROPO Team on Jul 31, 2023
Hello Isaac, Thank you for your kind review!We are glad to hear that you enjoyed our great location and the renovated rooms. We strive to provide all the necessary amenities for a comfortable stay, and we appreciate your feedback regarding the safe. We will consider this for future improvements.Our staff takes pride in providing friendly and helpful service, and we are delighted that you had a positive experience with them.If you have any further suggestions or if there is anything else we can do to enhance your stay next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best regards,

10/10 Excellent

Myron

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from YOUROPO Team on Jul 31, 2023
Hello Myron, Thank you for your review, If you have any further suggestions or if there is anything else we can do to enhance your stay next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best regards,The YOUROPO Team

10/10 Excellent

Myron

Liked: Cleanliness, room comfort
Well maintained.
The studio was well-cleaned when I arrived; after that, it was requested only. Clean towels, and bed linens, bathroom, cleaned floors.
Stayed 3 nights in Jul 2023
Response from YOUROPO Team on Jul 31, 2023
Hello Myron!Thank you for your feedback!We're glad to hear that the studio was well-cleaned and that our cleaning service met your expectations during your stay. Providing a clean and comfortable environment for our guests is a top priority for us.If you have any further comments or suggestions on how we can enhance your experience, please don't hesitate to let us know. We're always looking for ways to improve our services.We hope to welcome you back again in the future!Best regards,The YOUROPO Team

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wow. What a beautiful old building, renovated to a very high standard and located right across the street from the Mercado. The elevator had one glass wall where a fresco painting was revealed as you went up or down. Reception and daytime entry into the building is through a bright, neighbouring gift store, and after hours, through the front door, but I was informed that someone on staff is always available 24 hours. I loved my apartment. It had high ceilings with tall windows, like being in a European film. My windows did not open but there was very effective air-conditioning. The sheets and towels were lush. There was a Nespresso machine and Smeg appliances. There were many tv options in English (I know that you’re not there to watch tv) but nice, should you want some down time. The staff were all so lovely, friendly, professional and helpful. This establishment holds incredible value and I would be honoured to stay there again in a heartbeat.
Stayed 3 nights in Jul 2023
Response from YOUROPO Team on Jul 18, 2023
Dear Leslie,Thank you so much for taking the time to share your incredible experience with us. We are thrilled to hear that you thoroughly enjoyed your stay at our beautifully renovated old building, perfectly located across the street from the Mercado.It brings us immense joy to know that you appreciated the unique design and charm of our elevator, with the stunning fresco painting adding to the memorable journey. Our 24-hour availability ensures that our guests' needs are always attended to, and we are delighted to have been of assistance throughout your stay.We are delighted that your apartment provided you with a sense of European film nostalgia, boasting high ceilings and tall windows. Our team takes great pride in ensuring our guests' comfort, and we're delighted to hear that the air-conditioning, luxurious sheets, and towels met your expectations.It's delightful to know that our in-room amenities, including the Nespresso machine and Smeg appliances, added to your overall satisfaction. Our wide selection of TV options aims to cater to our guests' preferences, even if they're not planning to watch TV during their stay.Your kind words about our staff's loveliness, friendliness, professionalism, and helpfulness are truly appreciated. We aim to deliver exceptional service, and your recognition motivates us to continuously exceed expectations.We are honored by your glowing recommendation and would be absolutely delighted to welcome you back to our establishment for another memorable experience. Should you plan a return to Porto, please do not hesitate to reach out to us directly. We'll be thrilled to assist in arranging another delightful stay for you.Thank you again for choosing our hotel. Until the next time, safe travels and warm regards.Sincerely,YOUROPO Team

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
A fantastic place, and true value
Stayed 4 nights in Apr 2023
Response from YOUROPO Team on Jul 19, 2023
Dear Emma,Thank you for your brief yet wonderful review! We are thrilled to hear that you had a fantastic stay with us and found true value in your experience.Your satisfaction means the world to us, and we are delighted that we could meet your expectations and provide you with a memorable and enjoyable stay.If there is anything specific you loved about your time with us, or if you have any feedback to share, please do not hesitate to reach out. We are always looking for ways to improve and enhance our guests' experiences.Once again, thank you for choosing us. We hope to have the pleasure of welcoming you back soon for another exceptional stay.Best regards,

10/10 Excellent

Fiona

Liked: Cleanliness, room comfort
Great Location
Great staff, well appointed kitchen with great location. Shower a little small. Beautiful old building and with good security.
Stayed 4 nights in Jul 2023
Response from YOUROPO Team on Jul 9, 2023
Hello Fiona, Thank you for your positive feedback! We're glad to hear that our staff provided great service and that you found the kitchen well appointed. We appreciate your comment about the shower size, and we will take it into consideration for future improvements. We're also happy that you enjoyed the beautiful old building and felt secure during your stay.If you have any further suggestions or if there's anything else we can assist you with, please let us know. We hope to have the opportunity to welcome you back in the future!Best regards,

8/10 Good

Maria Theresa

Liked: Cleanliness
AC was not working properly
Stayed 3 nights in Jun 2023
Response from YOUROPO Team on Jun 18, 2023
Dear Maria,Thank you for bringing the issue with the AC to our attention. We apologize for any inconvenience this may have caused during your stay. Our maintenance team has been notified, and they will promptly address the AC unit to ensure it is working properly.We appreciate your feedback and your patience. If there is anything else we can assist you with, please let us know. We want to ensure that you have a comfortable and enjoyable stay with us.Thank you for choosing our accommodation, and we hope to have the opportunity to welcome you back in the future.Best regards,

10/10 Excellent

rhona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location staff lovely would definitely recommend
Stayed 5 nights in Jun 2023
Response from YOUROPO Team on Jun 17, 2023
Dear Rhona,Thank you for taking the time to leave us a review. We're delighted to hear that you had an excellent stay with us and that our location was to your liking. Our staff appreciates your kind words and we're glad that they contributed to making your stay enjoyable.Thank you for recommending us. It means a lot to us. We hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 Excellent

Guri

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023
Response from YOUROPO Team on Jun 17, 2023
Dear Guri,Thank you for your kind feedback! We are absolutely thrilled to hear that you loved your stay with us. It brings us great joy to know that we were able to provide you with a memorable and enjoyable experience.Ensuring the comfort and satisfaction of our guests is our top priority, and it is gratifying to hear that we met your expectations. We strive to create a welcoming and pleasant atmosphere for all our guests, and we are delighted that you had a positive experience during your time with us.We hope that your stay in our establishment has left you with wonderful memories of Porto. Should your travels bring you back to this beautiful city, we would be honored to welcome you again and provide you with another exceptional experience.Once again, thank you for choosing our accommodation. Your kind words mean a lot to us.Warm regards,

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, room comfort
They welcome you with a little bottle of wine and they have a nespresso machine with 4 capsules for you to use. What else can you ask for?
Stayed 2 nights in Jun 2023
Response from YOUROPO Team on Jun 12, 2023
Dear Ricardo,Thank you for your kind feedback. We are thrilled to hear that you enjoyed our warm welcome with a little bottle of wine and the convenience of having a Nespresso machine with capsules in your apartment. We strive to provide a comfortable and enjoyable experience for all our guests.In addition to these amenities, we also offer a range of services and facilities to enhance your stay. Our knowledgeable staff is available to assist you with any inquiries or recommendations for exploring the local area.Once again, we appreciate your positive review and look forward to welcoming you back in the future.Best regards,

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room size for the location was incredible. The balcony with 3 doors leading out was wonderful and relaxing. The market is busy, but you would never know by the street traffic. The washer and dryer was a huge bonus that I did not expect. The location was perfect for trains and moving around the city. We will be back, hopefully same room is available, because it was excellent! Loved Porto, but loved this property more.
Stayed 3 nights in May 2023
Response from YOUROPO Team on Jun 7, 2023
Dear Cheryl,Thank you for sharing your positive feedback about your stay at our property. We are thrilled to hear that you found the room size to be incredible, providing ample space for your comfort. The balcony with its three doors must have offered a wonderful and relaxing ambiance, allowing you to enjoy the surroundings. It's great to know that the market nearby didn't disrupt the tranquility of the area.We are glad that the presence of a washer and dryer in the apartment was a pleasant surprise for you. We strive to provide amenities that enhance our guests' convenience and make their stay even more enjoyable. Additionally, we are delighted that the location proved to be perfect for your needs, offering easy access to trains and facilitating your exploration of the city.We appreciate your preference for our property and your desire to return. We will do our best to accommodate your request for the same room, as we understand how much you loved it. Porto is indeed a captivating city, but knowing that our property made your experience even more exceptional fills us with joy.Thank you once again for your kind words. We look forward to hosting you again in the future.Warm regards,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, accommodating and informative with recommendations for things to do and see in the area. Very helpful that they all spoke English well. The units have kitchenettes with all amenities. The location is two small blocks away from Santa Catarina St. which is filled with food and shopping. I definitely recommend this location! I will be back!
Stayed 3 nights in May 2023
Response from YOUROPO Team on Jun 5, 2023
Dear Micahel,We extend our heartfelt gratitude for your gracious review. Our staff takes pride in their exceptional hospitality, going above and beyond to ensure your comfort and offering valuable insights on local attractions and activities. The fact that our team is proficient in English allows for seamless communication, making your experience even more delightful. Our well-appointed units boast fully-equipped kitchenettes, providing you with all the amenities needed to create a home-away-from-home ambiance. Moreover, our prime location, just a stone's throw away from the vibrant Santa Catarina St., with its plethora of culinary delights and enticing shopping options, makes it an ideal choice for every discerning traveler. Your resounding recommendation is greatly appreciated, and we eagerly anticipate your return to our welcoming abode.

10/10 Excellent

jill

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023
Response from YOUROPO Team on Jun 5, 2023
Thank you very much for your review Jill! Hope to see you soon!

10/10 Excellent

Norman, Bothell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. Helpful, happy, knowledgeable, professional and courteous. YourOpo was centrally located and easy to get around. The studio apartment had all the amenities. Great view. The only negative was the bed was smaller than we are used to.
Stayed 4 nights in May 2023
Response from YOUROPO Team on May 30, 2023
Hello Norman,We greatly appreciate your kind words about our staff and their exceptional service. It's delightful to hear that you found them helpful, happy, knowledgeable, professional, and courteous. We're glad that you enjoyed the central location of YourOpo, making it convenient to explore the area. It's wonderful to know that the studio apartment provided all the amenities you needed and offered a great view. We apologize for any inconvenience caused by the smaller bed size. Thank you for sharing your feedback, and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a home away from home. The apartment had everything and more we could have wanted. The staff went out of their way to help.
Stayed 2 nights in May 2023
Response from YOUROPO Team on May 27, 2023
Dear Jacques, Thank you for sharing your heartfelt review with us. We are delighted to learn that our apartment provided you with a home away from home experience. It brings us great joy to know that the apartment exceeded your expectations and fulfilled all your needs and desires.Our dedicated staff takes immense pride in delivering exceptional service and ensuring the utmost comfort of our guests. We are thrilled to hear that they went above and beyond to assist you during your stay. Rest assured, we will pass on your kind words of appreciation to our team, as they will be encouraged by your feedback.Thank you once again for choosing our establishment and for taking the time to share your positive experience. We look forward to welcoming you back in the near future for another memorable stay.Warm regards,

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
center of city. easy access to all parts of the city
Stayed 4 nights in May 2023
Response from YOUROPO Team on May 27, 2023
Dear Howard,Thank you for sharing your review with us. We are delighted to hear that our apartment's central location allowed you easy access to all parts of the city. Being situated in the heart of the city is indeed a great advantage for exploring and immersing oneself in the local culture and attractions.Our team takes pride in selecting convenient and well-connected locations for our properties, ensuring that our guests can easily navigate and explore the city without any hassle. We are thrilled that this aspect of your stay contributed to your overall positive experience.Once again, we appreciate your feedback and look forward to welcoming you back in the future for another memorable stay.Warm regards,

10/10 Excellent

VALERIA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room at reasonable price. Helpful staff. Excellent experience
Stayed 3 nights in May 2023
Response from YOUROPO Team on May 27, 2023
Dear Valeria,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your room to be very nice, offering great value for the price. Providing our guests with a comfortable and pleasant experience is our utmost priority.Our team takes pride in being helpful and ensuring that our guests' needs are met. We are thrilled to know that their assistance made a positive impact on your stay. Rest assured, we will pass on your kind words of appreciation to our dedicated staff members.We are grateful for your kind words and thrilled to have provided you with an excellent experience. Should your travels bring you back to our area, we would be honored to host you once again.Best regards,

10/10 Excellent

Donna, Clacton on sea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was lovely, very accessible. Staff were very helpful and also arranged for transport to collect us from the airport and also our return journey, which was very useful.
Stayed 5 nights in May 2023
Response from YOUROPO Team on May 27, 2023
Dear Donna,Thank you for sharing your wonderful feedback about your stay with us. We are thrilled to hear that you found the accommodation lovely and easily accessible. Our team takes great pride in providing a comfortable and convenient experience for our guests.It brings us joy to know that our staff's helpfulness left a positive impression on you. We understand the importance of seamless transportation, and we are delighted that our team was able to arrange your airport transfers, making your journey stress-free and convenient.We sincerely appreciate your kind words and recommendation. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the future for another memorable experience.Warm regards,

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was an absolutely awesome stay, great location, great place…
Response from YOUROPO Team on May 22, 2023
Dear Philippe,We extend our heartfelt appreciation for your gracious feedback following your recent sojourn at our esteemed establishment. Your kind words resonate deeply with our unwavering commitment to excellence, and we are elated to have surpassed your expectations.The resplendence of our abode, meticulously curated to cater to the discerning tastes of our esteemed guests, has elicited such commendation from your esteemed self. It warms our hearts to know that your stay was marked by a harmonious amalgamation of opulence and comfort, creating an ambiance befitting the most refined connoisseurs of hospitality.We are immensely grateful for your choice to grace us with your presence, and we humbly extend our gratitude for the privilege of hosting you. The satisfaction of our esteemed guests is our utmost reward, and we eagerly anticipate the honor of welcoming you back for another resplendent experience in the near future.With warm regards,

10/10 Excellent

Patricia, London

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here! Having a washer/ dryer was so helpful and even though it broke down briefly- Ana and Luis made sure it was up and running as soon as possible. Ana was remarkable- so personable,helpful and professional! We appreciated her support and recommendations! The character and design of the apartment was lovely and the space for the price was fabulous!! Having 2 local grocers nearby and the extensive Market was incredibly convenient! We loved walking to the port, to meet yours, to cafes and the famous bookstore Leveria Lello! The apartment location was excellent! Thank you so much for a wonderful visit!
Stayed 5 nights in Apr 2023
Response from YOUROPO Team on May 22, 2023
Dear Patricia,We are absolutely delighted to receive your glowing review of your recent stay with us. Your satisfaction is our utmost priority, and it fills our hearts with joy to know that your experience exceeded expectations.The presence of a washer/dryer in your apartment proved to be a convenient amenity, despite the temporary setback. Our dedicated team, led by the remarkable Ana and Luis, swiftly addressed the issue and ensured its prompt resolution. Ana's personable nature, unwavering assistance, and professional demeanor truly exemplify the level of service we strive to provide.We take great pride in the character and design of our apartments, and we are thrilled that you found them to be lovely. We believe in offering our guests exceptional value, and we are pleased that the spaciousness of your accommodation matched the price you paid.Convenience is key, and we are pleased to hear that the proximity of two local grocers and the extensive Market made your stay all the more enjoyable. Exploring the nearby port, cafes, and the famous Leveria Lello bookstore must have added a touch of magic to your visit. Our prime location aims to provide our guests with the best of what the area has to offer.We are truly grateful for your kind words and for choosing to stay with us. It was a pleasure to serve you, and we hope to have the opportunity to welcome you back for another exceptional visit in the future.Warm regards,

10/10 Excellent

Zbigniew

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from YOUROPO TEAM on May 21, 2023
Dear Zbigniew,Thank you ever so kindly for gracing us with your exceptional review of our apartments!Hope to see you soon!

10/10 Excellent

Kacey

Stayed 4 nights in May 2023
Response from YOUROPO Team on May 21, 2023
Dear Kacey,Thank you ever so kindly for gracing us with your exceptional review of our apartments!Hope to see you soon!

10/10 Excellent

Pidor

Liked: Cleanliness, amenities, property conditions & facilities
Huge rooms with beautiful high ceilings, lots of amenities, and all for a very affordable price. The staff were incredibly helpful and friendly. We loved our stay here.
Stayed 2 nights in May 2023
Response from YOUROPO Team on May 21, 2023
Dear Pidor,Thank you ever so kindly for gracing us with your exceptional review of our apartments. It fills us with immense pleasure to learn that you found our rooms to be of substantial magnitude, adorned with exquisite high ceilings that impart an aura of grandeur. We take great pride in offering a wide array of amenities, meticulously curated to cater to your utmost comfort, ensuring an experience that surpasses your expectations.Your generous mention of our affordability warms our hearts, as we strive to provide a haven of luxury at a remarkably reasonable price. We are delighted that you found value in your stay, and it is truly gratifying to know that our commitment to offering an exceptional experience did not go unnoticed.Our devoted staff is an integral part of our establishment, and your kind words acknowledging their remarkable dedication and unfailing amiability fills us with tremendous pride. They are indeed the cornerstone of our commitment to exemplary service, and we shall ensure that your commendation reaches their ears as a testament to their exceptional efforts.Once again, we extend our sincere gratitude for sharing your delightful experience. It was an absolute privilege to have you as our esteemed guest, and we fervently hope to welcome you back to our abode, where elegance, comfort, and unrivaled hospitality converge in harmonious bliss.With warm regards,

10/10 Excellent

Harshad

Travelled with partner
Liked: Amenities, property conditions & facilities
Ideal location in the city centre.
Stayed 4 nights in May 2023
Response from YOUROPO Team on May 14, 2023
Hello Harshad, Thank you very much for taking some of your time to leave a review of your stay! We are very thrilled that you enjoyed your stay with us, specially the location, since its something that has a big impact on the decision of where to stay. We wish you all the best and thank you for the warm words you left us with.

8/10 Good

Albert

Liked: Cleanliness
We stayed in Deluxe apartment for 3 nights. Lovely high ceiling with everything we need for a short stay. Location of the apartment was so convenient as it is located just opposite this amazing market. 15 mins walk to the river. The only downside is the noise from outside as it is on a busy road.
Stayed 3 nights in May 2023
Response from YOUROPO Team on May 11, 2023
Dear Albert,Thank you for choosing our Deluxe apartment for your recent stay in Porto. We are thrilled to hear that you found the apartment to be comfortable and well-equipped with everything you needed for your short stay.We are glad that our convenient location near the amazing market and just a short walk away from the river made your stay even more enjoyable. However, we apologize for any inconvenience caused by the noise from the busy road outside. We understand how important a peaceful and relaxing atmosphere is for a pleasant stay and we are taking measures to address this issue and provide better sound insulation.Once again, thank you for choosing our apartment and we hope to have the pleasure of welcoming you back soon.Warm regards,

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room with separate kitchen area. Has a toaster, microwave, stove and large refrigerator. Comes with glasses and dishes. It is more like an apartment than just a hotel room. Front desk staff is friendly and helpful.
Stayed 5 nights in Apr 2023
Response from YOUROPO Team on May 9, 2023
Hello Robin,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay with us and found our room to be spacious and well-equipped with a separate kitchen area that includes a toaster, microwave, stove, and large refrigerator. We are glad that you found it to be more like an apartment than just a hotel room. Our front desk staff is committed to providing excellent service and we are thrilled that they were friendly and helpful during your stay. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, it was close enough to everywhere we wanted to visit. We loved that the market was directly across the street.
Stayed 3 nights in Apr 2023
Response from YOUROPO Team on Apr 30, 2023
Greetings Tina,Thank you very much for taking the time to write this review. We are thrilled to hear that you enjoyed your stay with us and found our location to be convenient for your needs. The fresh market across the street is indeed a great feature and we are glad you were able to take advantage of it.Please do not hesitate to contact us if you have any additional questions or requests. We would love to welcome you back in the near future for another memorable stay.Warm regards