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SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Hotel in Portland with free breakfast and a 24-hour fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Free breakfast
Indoor pool, sun loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
The price is CA $108
CA $126 total
includes taxes & fees
Oct 7 - Oct 8
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Private bathroom
Hair dryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Bathroom

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Comfort Inn & Suites Franklin East
Pool
Breakfast included
Pet-friendly
Parking included
8.2 out of 10, Very good, (341)
The price is CA $123
CA $136 total
includes taxes & fees
Oct 20 - Oct 21
Comfort Inn & Suites Franklin East

About the area

Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Sumner Crest WInery - 3 min walk
  • Kentucky Downs - 6 min drive
  • Kenny Perry's Country Creek Golf Course - 13 min drive
  • Opryland Hotel Gardens - 36 min drive
  • Grand Ole Opry - 38 min drive

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪H G Hills Food Store - ‬8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Property highlights
At SureStay Plus Hotel By Best Western Portland Route 52 West, you can look forward to free breakfast, laundry facilities, and a bar. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-in, a vending machine, and an elevator
  • ATM/banking services, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like desk chairs and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with cable channels
  • Separate sitting areas, mini fridges, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Does SureStay Plus Hotel By Best Western Portland Route 52 West have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at SureStay Plus Hotel By Best Western Portland Route 52 West?

As of Sept 26, 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel By Best Western Portland Route 52 West on Oct 7, 2024 start from CA $108.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel By Best Western Portland Route 52 West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus Hotel By Best Western Portland Route 52 West?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-in begins at 3:00 PM.

What time is check-out at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-out is at 11:00 AM.

Where is SureStay Plus Hotel By Best Western Portland Route 52 West located?

Situated in Portland, this hotel is steps from Sumner Crest WInery, and within 9 mi (15 km) of Kentucky Downs and Kenny Perry's Country Creek Golf Course. Simpson County Archives and Museum is 10.3 mi (16.6 km) away.

SureStay Plus Hotel By Best Western Portland Route 52 West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 209 reviews" "
Rating 8 - Good. 41 out of 209 reviews" "
Rating 6 - Okay. 35 out of 209 reviews" "
Rating 4 - Poor. 14 out of 209 reviews" "
Rating 2 - Terrible. 38 out of 209 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Gerald

This hotel is okay. Nothing special. Bed was comfortable, and the room was reasonably clean. The facility could use some cleaning up and basic repairs. Nothing to really complain about but nothing to brag about. If I’m in the area again, I’ll choose another hotel nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucas

Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very good, polite and friendly. Breakfast was decent. However the bathroom door frame in our room was moving 2” in and out. And the door itself didn’t latch. The bathroom sink barely drained, and the hair dryer was throwing sparks out.
Stayed 2 nights in Sep 2024

8/10 Good

ALFREDO

Liked: Staff & service
Everything good except for the wall of the bathroom that has moho and the people at night at the bar it was noisy and seems like dangerous
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service, property conditions & facilities
A/C in the room didn’t work properly. Complained to front desk. Spent 4 days & 3 nights & never had room service come to the room for clean towels or linens. Staff was very nice.
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
I stayed here several years ago and it was much nicer. I arrived at 2:45 and check in is at 3. The desk ckerked checked me in and gave me keys but said the room was not ready. Would be in a few minutes as it was being cleaned. After 45 minutes it was not so i left and came back in an hour.it was ready. Room was clean but needed maintenance. Sofa worn and stained, hair dryer did not work, fan in bathroom broken and steam from showers had taken its toll on the wallpaper. The back entrance door to the hotel has a place to use room key for access.....it did not work do we had to walk around to main entrance. Hotel seemed understaffed and staff did not seem too happy. Breakfast and pool areas were clean. Maybe upper management is expecting too much and should spend a few days working as ckerks. Housekeepers. Etc. Then they could determibe what is going on.
Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Liked: Staff & service
Near highway. Cheaper than Nashville!
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024

6/10 Okay

Barbara

Disliked: Cleanliness, property conditions & facilities
AC in room soaked carpet, moved to another room. Pool area was hot & dirty, people diving & water all over the floors & elevator from people leaving pool.
Stayed 1 night in Jun 2024

2/10 Terrible

autumn r, Senecaville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was broken. The whole place smelled bad. The swimming pool is small and very hot in the pool area but water was cold. The hotel was so dirty. They has most of the room out of order because they were simply just not cleaned.
Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is easy access. The front desk clerk was friendly and efficient. Our room was clean and the beds comfortable. We had a large room. Good value for the money.
Stayed 1 night in Jun 2024

10/10 Excellent

Jas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you’re looking for a bar & the wrong room..
When I arrived w my family, I quickly realized there’s a bar attached to the hotel which is played so loud you can hear it through the whole hotel until 2am. While I waited at the desk for the young man to come in, he asked my name and handed me a key to my room, no id or credit card check. I go out to gather my family after our long 12 hour drive and go upstairs to a filthy room, no beds have any sheets on them, the room clearly was used and not cleaned. I went back down to the desk and informed the front desk man, who then checked his computer and told me they wrote the wrong room # on my card, so I go get my family and we go to the 2nd floor, as I approached the room, I could tell it too was also occupied m, I could hear people inside. So we knocked 3x and the lady was like no this is my room. So, AGAIN, I go downstairs to the desk where I inform him how unhappy we all are, and he goes up to see that the lady and I have the same first name but not last name. After all of this he finally puts me in a different room where all we wanna do is go to bed. I was suppose to get refunded but have yet to see that credit. If I could give zero stars I would, not just terrible Blair e but safety is a true concern here and it should definitely be listed as a bar with sleepover capabilities.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Darrin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for the price. Decent breakfast. Whole place could have been a little cleaner Overall a good value for the money. Will stay again
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Katiria

Stayed 1 night in May 2024

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024

4/10 Poor

Andrea

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Pretty crappy
Stayed 1 night in May 2024

6/10 Okay

Alyssa

Stayed 1 night in May 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Von, Beaver Bay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and professional staff at check in. Convenient to Interstate.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Will absolutely stay again!! No complaints
Stayed 1 night in May 2024