Porta Felice Tours and Activities

Bautiful old stayle Italian gradious hotel, incredible service, welcoming, warm and polite staff doing beyond expected to help and support. Highly recommended!

We enjoyed our all inclusive holiday at Grand Palladium Sicily. We stayed at signature level, but I don't think it's really worth it to pay extra - there is a separate pool for signature level, but we couldn't get a sunbed there due to guests reserving them with towels early in the morning. There is a separate restaurant for breakfast and lunch for signature level, but the main buffet is bigger. I could not fault the setting, cleanliness, and staff, but there are a few negatives to mention: More vegetarian options are needed at all the restaurants, it was quite lacking. There should be dedicated smoking areas instead of smokers allowed to smoke anywhere, as someone stinking out the outside bar with a cigar ruins the enjoyment and atmosphere of those areas. The in-room entertainment is very poor .. only news channels, or paying €7 for a film, and finally the app also doesn't work half the time, which is frustrating as it's needed for looking at menus and making reservations. So, mostly great, but a few things which could be improved. The beach was nice although stoney (but we knew this when booking). The hotel should enforce evicting people from sunbeds left unattended with a towel on for 30 mins so that everyone can have a chance to sit by the pool. There are signs up that say this will happen, but no one is actually doing it.

We would have 100% stay here again! Four star luxury resort did not disappoint. The area they have for lounging by the sea is spectacular. There’s an area to order drinks and swim. It’s not crowded and the restaurant on site is delicious. The staff for wonderful and over the top accommodating. Alessio was wonderful. We timed our visit so that we accidentally got there early and they allowed us to use the facilities while Our room was being finished. There is a five star hotel nearby and we took a boat tour and saw it from the sea and their beach was all rocky. The beach that we had was more sand and easy to get into the water. The room was very comfortable. We opted for the apartment with a private plunge pool, which was very nice at the end of the day. Only a 20 minute walk or about 10 minute drive with traffic to the old town.