Title: NH Collection Palermo Palazzo Sitano (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3935684&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Collection Palermo Palazzo Sitano Travelers can sip coffee with the morning paper or treat themselves to rejuvenating spa treatments and delicious meals at this harbor retreat ## Photo gallery for NH Collection Palermo Palazzo Sitano ![Exterior - NH Collection Palermo Palazzo Sitano (Palermo)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/1411684b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/c7102f38-bd52-4511-94b2-3126600ab9ae-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Front of property - NH Collection Palermo Palazzo Sitano (Palermo)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/b37ab0bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - NH Collection Palermo Palazzo Sitano (Palermo)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/0396bb52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated - NH Collection Palermo Palazzo Sitano (Palermo)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/027f998c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palazzo Sitano offers a peaceful escape near Palermo Harbour. Guests can book invigorating massages and facials at the spa, start their day with breakfast on the rooftop terrace, or enjoy light fare from the restaurant for a complete relaxation experience. ## Reviews 8.2 Very good ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Superior Single Room, Balcony ![Superior Single Room, Balcony](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/770ae1a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding - 186 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Superior Room, Balcony ![Superior Room, Balcony](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/059a0411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony 9.8 Exceptional 6 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding - 160 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/b32e6824.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### View all photos for Suite, Balcony ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/027f998c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding - 175 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Premium Room, Balcony (Extra Large) ![Room amenity](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/98f48dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony (Extra Large) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains - 244 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Premium Room (Extra Large) ![Premium Room (Extra Large)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/0c5b10a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Extra Large) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains - 290 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Premium Room, Balcony ![Room amenity](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/98f48dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding - 202 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Premium Room ![Premium Room](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/4d969b8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains - 206 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Junior Suite, Balcony ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/w3458h2302x0y0-5267a9ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding - 307 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, Balcony (Extra Bed 3 Adults) ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/w3458h2302x0y0-5267a9ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony (Extra Bed 3 Adults) 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalermo-Hotels-Hotel-Palazzo-Sitano.h3935684.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalermo-Hotels-Hotel-Palazzo-Sitano.h3935684.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.11781%2C13.36666&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wk2qEzJ9yf0SkuFwHDznhlZ5yNk=) Via Vittorio Emanuele, 114, Palermo, PA, 90133 #### What's nearby - Via Vittorio Emanuele \- 1 min walk \- 0.0 km - Vucciria Market \- 2 min walk \- 0.2 km - Via Roma \- 3 min walk \- 0.3 km - Quattro Canti \- 7 min walk \- 0.6 km - Teatro Massimo \- 10 min walk \- 0.9 km #### Getting around - Giachery Station - 3 min drive - Palermo Central Station - 12 min walk - Punta Raisi Airport (PMO) - 25 min drive #### Restaurants - ‪Ai Bottai - ‬1 min walk - ‪Nni Franco U Vastiddaru - ‬1 min walk - ‪Anciova - ‬3 min walk - ‪Aja Mola – trattoria di mare - ‬2 min walk - ‪Delizie de Cagliostro - ‬1 min walk ## About this property ### NH Collection Palermo Palazzo Sitano Upscale hotel near Teatro Massimo Close to Palermo Cathedral and Palermo Harbour, NH Collection Palermo Palazzo Sitano provides a terrace, a coffee shop/cafe, and a library. The on-site local cuisine restaurant, Ristorante, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. Other perks include: - Buffet breakfast (surcharge), a 24-hour front desk, and meeting rooms - Concierge services, luggage storage, and an elevator - Smoke-free premises, coffee/tea in the lobby, and multilingual staff Room features All 86 individually furnished rooms have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Extra amenities include: - Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds - Bathrooms with rainfall showers and bidets - 26-cm LCD TVs with digital channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/18000/17957/47207a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Palermo Palermo Historical Center - Pool - Pet friendly - Free WiFi - Restaurant 8.0 Very good 992 reviews CA $110 CA $136 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=17957&PinnedHotelID=17957&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/4000000/3410000/3401500/3401456/735b1073.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Piazza Borsa Palermo Historical Center - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 874 reviews CA $330 CA $378 total includes taxes & fees Jan 12 - 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Spa - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 746 reviews CA $156 CA $186 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=4184674&PinnedHotelID=4184674&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1220000/1213200/1213189/87a38c6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ambasciatori Hotel Palermo Historical Center - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1213189&PinnedHotelID=1213189&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/28000000/27190000/27182800/27182750/97e378a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Hotel Principe di Lampedusa Palermo Historical Center - Free WiFi - Air conditioning - Breakfast available - Business services 9.4 Exceptional 277 reviews CA $191 CA $224 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=27182750&PinnedHotelID=27182750&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1150000/1145800/1145743/a610ba92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Hotel Palermo Centro Politeama - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 1,000 reviews CA $79 CA $102 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1145743&PinnedHotelID=1145743&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 19 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Ristorante ### Things to do - Gym - Library ### Family friendly - In-room crib - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - Business center - Conference center (753 square feet of space) - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Built in 1800 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Entertainment - 26-cm LCD TV with digital channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g., directions) For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 35 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 55 lbs per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 30.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 19 for children - Pet fee: EUR 35 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as CityLine Hotel Hotel Palazzo Sitano Palazzo Sitano Palazzo Sitano Hotel Sitano TOP CityLine Hotel Palazzo Sitano TOP CityLine Hotel Palazzo Sitano Palermo TOP CityLine Palazzo Sitano TOP CityLine Palazzo Sitano Palermo Hotel Palazzo Sitano Palermo Palazzo Sitano Palermo Hotel Palazzo Sitano Palermo, Sicily Hotel Palazzo Sitano NH Collection Palermo Palazzo Sitano Hotel NH Collection Palermo Palazzo Sitano Palermo NH Collection Palermo Palazzo Sitano Hotel Palermo ## Frequently asked questions ### Is NH Collection Palermo Palazzo Sitano pet-friendly? ### How much does it cost to stay at NH Collection Palermo Palazzo Sitano? ### How much is parking? ### What time is check-in at NH Collection Palermo Palazzo Sitano? ### What time is check-out at NH Collection Palermo Palazzo Sitano? ### Where is NH Collection Palermo Palazzo Sitano located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NH Collection Palermo Palazzo Sitano Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 361 8 - Good 399 6 - Okay 113 4 - Poor 48 2 - Terrible 36 ## Reviews ### 8/10 Good #### Sarah Nov 6, 2025 Liked: Cleanliness, amenities Pleasant room, excellently situated in heart of old town, breakfast extremely good - great staff ##### Sarah Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Robert L Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, a pleasure to stay at ##### Robert L Stayed 5 nights in Jul 2025 ### 8/10 Good #### Preetam Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel is in a great location, central to everything and walking distance. Newly refurbished so nice and modern. We had two single rooms which were a great size ! Balcony to the street as well. Only negatives were the showers in both our room were Luke warm and not even hot. Breakfast, the coffee , hot water machine is very noisey and doesn’t heat the water up, stays luke warm. I would highly recommend this hotel, was central to everything. Both our single rooms also had wheelchair accessible showers and toilet. ##### Preetam Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Paola Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a lovely hotel. I love my balcony view. They made sure all was running perfect for me there. Made feel really good. Left with great memories. ##### Paola Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Christian May 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping, very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people! ##### Christian Stayed 4 nights in May 2025 ### 8/10 Good #### Kathleen Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, very comfortable room regarding space, bed & temperature. We had a junior suite with balcony. Housekeeping staff needs a bit help. Each day we had to go to the front desk for items they forgot to restock. Otherwise, nice location. ##### Kathleen Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Isabel Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A week in Palermo This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating. ##### Isabel Stayed 7 nights in Jun 2025 ### 8/10 Good #### Edgar Jul 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Solid hotel choice Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website. ##### Edgar Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jodi May 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a three night stay in May 2025\. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel). ##### Jodi Stayed 3 nights in May 2025 ### 10/10 Excellent #### AHMED ADEL MAHM Aug 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel. ##### AHMED ADEL MAHM Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lora Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Friendly staff. Comfortable beds. ##### Lora Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Paola Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved my room with the balcony! ##### Paola Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lora Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it! Very convenient spot ##### Lora Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Andrea Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NH Collection Palermo was fantastic! Perfect location, welcoming and helpful staff, and a beautifully comfortable room. The only minor drawback was parking, but everything else more than made up for it. Highly recommend! ##### Andrea Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Arian Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very Bad gym Spa was closed and nobody told is while or after booking Very friendly ##### Arian Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mike May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later. ##### Mike Stayed 2 nights in May 2025 ### 10/10 Excellent #### Vasiliki Jul 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic! ##### Vasiliki Stayed 3 nights in Jul 2022 ### 4/10 Poor #### Saul Sep 19, 2025 Liked: Cleanliness Disliked: Staff & service After experiencing their wonderful property in Taormina, this hotel was a big letdown. The staff was unfriendly and at times outright rude. Access is very inconvenient—there’s no way to arrive by car, and guests are left to walk at least three blocks with luggage, as the hotel offers no assistance or service to help. Yes, it’s on the main street in Palermo, but that’s about the only positive. Breakfast was just average with limited options, and the night staff in particular were unhelpful and unpleasant. Overall, not what I expected from an NH Collection property. ##### Saul Stayed 2 nights in Sep 2025 ### 8/10 Good #### Anthony Aug 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Location was good. WiFi was spotty. ##### Anthony Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Zena Jul 15, 2022 Liked: Staff & service, property conditions & facilities, room comfort #### Love Palermo Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received. Would recommend for sure and would return. ##### Zena Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Meredith Jul 14, 2022 Liked: Staff & service Disliked: Property conditions & facilities The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good. ##### Meredith Stayed 2 nights in Jul 2022 ### 8/10 Good #### David Oct 10, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay at Palazzo Sitano The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay). Room was well maintained and very clean. Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up. Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way). We would go back.. ##### David Stayed 2 nights in Oct 2022 ### 2/10 Terrible #### Johnnie Jul 18, 2022 Liked: Staff & service, property conditions & facilities Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem. ##### Johnnie Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Veronica Dec 16, 2025 Liked: Cleanliness, property conditions & facilities Tutto impeccabile! Stanza, servizi, personale e colazione. ##### Veronica Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Veronica Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities La stanza impeccabile. Il personale super cortese. 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