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Reviews of The Belvedere Hotel

3.5 out of 5
The Belvedere Hotel
319 W 48th St, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1786 out of 3409 reviews" "
Rating 8 - Good. 1042 out of 3409 reviews" "
Rating 6 - Okay. 332 out of 3409 reviews" "
Rating 4 - Poor. 144 out of 3409 reviews" "
Rating 2 - Terrible. 105 out of 3409 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't wish to write a review and I don't like that I can't do the rest of the survey without doing so. You do not have permission to print this.
Stayed 4 nights in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Nuria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I just wished I didn’t get a room with such an ugly view… I’ve been here so many times ….
Stayed 1 night in May 2024

10/10 Excellent

Kate

Travelled with family, Travelled with family and small children
Liked: Amenities
This has been a great stay. Upon check in, we were greeted with a great staff. They answered questions and engaged my kids in details of their day. The staff member Michael gave excellent recommendations for dinner and it was an easy check in. Only part odd was I received a message the day of that there is a security deposit due at check in and it takes some time to get back. It was only 75 dollars which isn’t much but wasn’t communicated before so be aware. Room was great with clean sheets and nice air conditioning. I was so surprised in the size of rom for New York as well! Refrigerator works great for left overs and there is even extra towels already in closet, which is beyond the normal in bathroom. I am so pleased with this selection and the staff.
Stayed 1 night in May 2024

4/10 Poor

Luis

Disliked: Property conditions & facilities
Not worth the price. Even though its Manhattan you would expect that for paying that much at least the room would be decent. Not staying again.
Stayed 1 night in May 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great area off Times Square so it is quiet from the noise of Times Square while super convenient. However, the walls are thin so if you have a noisy neighbor than well it is noisy. It is slightly older so the rooms and amenities are slightly dated. The size of the room is slightly bigger than normal for this area. I took a star off since I asked for specific housekeeping service and they didn't provide it.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a beautiful and comfortable stay!
Stayed 4 nights in May 2024

10/10 Excellent

Carol, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Before covid they had coffee makers in the room. Now they don't and Covid-19 has been over for a couple of years. They need to bring it back.
Stayed 4 nights in Mar 2024

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The size of the room was great.
Stayed 3 nights in May 2024

6/10 Okay

Heather

Disliked: Amenities
The bed was uncomfortable & had a well worn divot making it lumpy. $75 charge for early check in, which I have never encountered at other area hotels. A bit stodgy & extremely slow moving elevators.
Stayed 4 nights in May 2024
Response from Belvedere Hotel team on May 9, 2024
Thank you for your feedback. We appreciate comments such as yours as it helps us to make improvements to our hotel and services when appropriate. We will be sharing your comments with the appropriate department to ensure all the deficiencies are corrected. In terms of the fess, the early check-in fee is a standard in the hotel industry.Once again thank you for your review and staying at our hotel.

10/10 Excellent

Manen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff friendly, prime location.
Stayed 3 nights in May 2024
Response from Belvedere Hotel team on May 9, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Virginia

The carpet need deep cleaning. There’s a moldy smell as soon as you get out of the elevator.
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on May 9, 2024
Thank you for your feedback. We appreciate comments such as yours as it helps us to make improvements to our hotel and services when appropriate. We will be sharing your comments with the appropriate department to ensure all the deficiencies are corrected.

4/10 Poor

Brett

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff were pleasant while others were rude. Rooms were stained on walls and bedding. Parking was $75 per park.
Stayed 2 nights in Apr 2024

10/10 Excellent

james

Travelled with group
Liked: Amenities
Location is great
Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on May 9, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Angela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is wonderful along with the staff. My favorite is the location.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on May 6, 2024
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon.

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service
Need in room coffee makers!!
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on May 6, 2024
Thank you for your review and for choosing our hotel. We will share your suggestions with our management team.

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Was offered a complimentary room upgrade on the highest floor.
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on May 6, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Allen, Camrose

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience.
Stayed 4 nights in Apr 2024
Response from Belvedere Hotel team on May 9, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Umair

Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities
Very close to Broadway shows, Times Square, subway. Lots of dining options.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on May 6, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Richard Clifford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet area, very clean and good sized rooms
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on May 6, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

2/10 Terrible

Angel

Disliked: Amenities, property conditions & facilities
Couldn’t make it and they will steal your money
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on May 6, 2024
Thank you for your review. If you reserved via expedia you agreed to terms and conditions, those include cancellation policies. Kind regards.

8/10 Good

Silvana

Stayed 1 night in Apr 2024

10/10 Excellent

Howard, East islip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for an NYC overnight when seeing a broadway show or visiting a music venue like Birdland. Close to Times Square and a short walk from the 8th Avenue 50th street subway stop.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on May 6, 2024
Thank you for your review and for choosing our hotel. We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and as clean in a perfect location. It was quiet but close to the excitement.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on May 6, 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The price was very good value for such a central location. It was generally pretty quiet, and the bed was comfortable
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on May 6, 2024
Thank you for your review and for choosing our hotel. We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon.

10/10 Excellent

Dexter

Stayed 1 night in Apr 2024

10/10 Excellent

Guillem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance of Times Square where you get on the tourist bus.
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Robert, Lebanon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for exploring mid-town, Times Square, theater district. Our go to in NYC.
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

arti, Mount Laurel

Stayed 1 night in Apr 2024

8/10 Good

James, Edgewater

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Times Square, restaurants & stores.
Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Akoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There parking is very expensive
Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us. Parking in major cities are known for being expensive and we have done our very best to provide competitive parking rates for our guests. Once again thank you for your review nd staying with us.

10/10 Excellent

Nikolai, Owens Cross Roads

Stayed 6 nights in Mar 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your review and for choosing our hotel.

8/10 Good

Khalef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. While it is not the best for a city view from the room, it is a block from times square. Short walking distance to everything. Bathrooms are updated, but smaller. Love that this hotel had a refrigerator and a microwave in the room. Windows open with screens for a breeze. On that note the air worked well in the room but the hallways and lobby were often warm and muggy. However there is additional clean bathrooms (toilet only) in the lobby with the use of a room key, that came in handy at times. There is a laundry room in the basement that takes coins, front desk will give you quarter's for your cash. Small vending machine, and ice only on the lobby floor. Two main elevators that are pretty small, but never a huge wait for them. There is an additional elevator at the end of the hallway that will take you to the basememt but also all of the floors. There was coffee, tea, and hot chivolate available from 7a-10a everyday in addition to some breakfast bars to grab for the go. Check in was quick and easy. Had no problem getting extra towels and blankets ect. This hotel has unlimited shampoo, conditioner, body wash, and hand soap in the bathrooms on wall pumps. The King bed was comfortable to both my boyfriend and I. Room was incredibly clean and better looking than i expevted based off pictures. Big bang for your buck here. I would recommend and stay again if in the area.
Stayed 4 nights in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

2/10 Terrible

Ana, Fort Worth

Disliked: Cleanliness, staff & service
Worst stay in New York ever, first off the bed didn’t even had a blanket, 2 sheets and no blanket, had to crank up the heater so I could sleep half warm, then I had to pay $80 for valet parking and was never told you had to request your vehicle with 1 hour and a half notice, obviously I requested the vehicle with a 25 minute notice, like in any other hotel, I had to wait an hour and half for my vehicle to be retrieved this ruined my whole day I had planned, nobody from the staff was helpful, worst experience ever.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on May 6, 2024
We always aim to deliver a great experience, and we are disappointed when we don’t meet our valued guest’s expectations. Thank you for taking the time to bring this to our attention. We will use the feedback to help improve our services and to ensure this doesn’t happen again.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the free upgrade, good location
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

2/10 Terrible

Laura

Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on May 9, 2024
Thank you for your review.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in Apr 2024
Response from Belvedere Hotel team on Apr 17, 2024
Thank you for your review and for choosing our hotel.

4/10 Poor

Momina

Stayed 4 nights in Apr 2024
Response from Belvedere Hotel team on May 9, 2024
Thank you for your review.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfortable and felt “ roomy”
Stayed 4 nights in Apr 2024
Response from Belvedere Hotel team on Apr 17, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 7 nights in Apr 2024
Response from Belvedere Hotel team on Apr 17, 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Edward

Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on May 9, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

4/10 Poor

Dwana

Travelled with group
Disliked: Property conditions & facilities
The Hotel was clean, but they should upgrade the rooms. Everything in the hotel room was outdated. But the hotel is placed a in great spot. Plenty of things to do and places to go within blocks!
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your feedback. We appreciate comments such as yours as it helps us to make improvements to our hotel and services when appropriate. We will be sharing your comments with the appropriate department to ensure all the deficiencies are corrected.

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
I like that there are a variety of stores and restaurants nearby.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bang for your buck.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on Apr 12, 2024
Thank you for your review and for choosing our hotel.

6/10 Okay

Thomas

Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your review and for choosing our hotel

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Belvedere was perfect for my one night stay. My room was very clean, as expected, the king sized bed was comfortable, and temperature controls were fine, making for a good night’s rest. All staff I encountered were very friendly. I would stay again.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Come back and see us soon. Best regards!

6/10 Okay

Jolynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The most important information I can share is that the hotel is being dishonest with potential guests saying it has "free breakfast". They only provide coffee, tea, hot chocolate and nutrigrain cereal bars for approx 3 hours each morning. There is no real breakfast and all those pictures and posts about a delicious Continental breakfast are from pre-Covid days. They have not brought it back and likely won't since they are undoubtedly saving a ton of money while still getting the same nightly rate from guests. Their cafe is completely closed and never serves food. No room service with food. They don't even have the standard coffee/tea machines in the rooms so those few hours are the only time you can even get some. They sneakily provide the bare minimum so they show up on the filters for free breakfast and then screw their guests over who expected a real breakfast. I would not have booked with them if they had been honest or bothered to answer my email asking for clarity on their breakfast before I arrived. They also provide very thin blankets even in the winter and when you get extra blankets they are old itchy and so thin you need more than one just to provide enough warmth. Other than that I liked the hotel fine. It was convenient to Times Square and Subway. It had nice rooms and nicish views although nothing special. Close to great restaurant area. Curteous staff. Use the two service elevators at the far ends of the hall during the busiest times. Main ones slow crowded
Stayed 6 nights in Apr 2024
Response from Belvedere Hotel team on Apr 10, 2024
Thank you for your review and for choosing the Belvedere Hotel. We appreciate you taking the time out to share your experience with us. We pride ourselves in being transparent and keeping our information up to date on our website, Expedia's as well as other partners we work with directly. Yes, you are correct we do not offer breakfast, and we removed all information regarding breakfast as our café closed in February 2020. If you can kindly respond with where you saw this breakfast information with the direct web page link, since in our searches we have not found this page. In the meantime, we will contact Expedia to inform them that you saw our property when selecting 'free breakfast", as this needs to be rectified. The inquiry you wrote to the hotel was added as a special request, not a message so we could not respond. Special requests are only viewed on the arrival day when our front desk staff is ready to assign your room. We apologize for any inconvenience this incorrect information may have cause you and will ensure that we will have Expedia look into their system and rectify the information if needed. Kind regards

8/10 Good

Abbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The room was hard to get cool from the air conditioning. And the bed and pillows need to be replaced
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on Apr 23, 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us. We will be sharing your comments with the appropriate department to ensure all the deficiencies are corrected.