Laptop workspace, blackout drapes, iron/ironing board, rollaway beds

Reviews of Days Inn & Suites by Wyndham Port Huron

2.5 out of 5
Days Inn & Suites by Wyndham Port Huron
2908 Pine Grove Ave, Port Huron, MI

Reviews

7.4

Good

Rating 10 - Excellent. 79 out of 270 reviews" "
Rating 8 - Good. 83 out of 270 reviews" "
Rating 6 - Okay. 52 out of 270 reviews" "
Rating 4 - Poor. 38 out of 270 reviews" "
Rating 2 - Terrible. 18 out of 270 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Bridget

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The area was a nondescript suburban area . It’s behind a Riteaid which is on the main road. The exterior is ugly. Part of it is painted black. The stairs were so old that the paint is all peeled off and the underlying wood looks splintered. The second floor is tiled and some are broken. However, the inside was nice. It had been renovated and it showed. The shower was not great, though. Caulk was all over the tub and the fixtures in the shower were older. Later in the evening my husband went out for food. When he returned, around 9 pm, People were loitering in the lot smoking pot. That was a little intimidating.
Stayed 1 night in May 2024

10/10 Excellent

Ann Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Kathy is great. She gave me pointers for parking at beaches and such. Room was clean and comfortable. Property is quiet. They could do better on the breakfast. we went to a restaurant due to the limited choices, but everything was lovely all in all. I would stay here again.
Stayed 1 night in May 2024

2/10 Terrible

Geraldine

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We were kept up till over 3 am from noise upstairs we could hear everything I wont stay again
Stayed 2 nights in May 2024

2/10 Terrible

Mary

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Two people booked - had to beg for second complete towel set - shower extremely difficult to turn on, minimal toiletries there 1 one tiny bar of soap, two packets of shampoo…. Bremote for tv didn’t work… Breakfast was an apple or tiny muffin with waffle maker not hot enough. Substandard for a Days Inn by Wyndham. We were counting on typical for the chain, and were disappointed. Staff were very good, however. The place was not ready for guests.
Stayed 1 night in May 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room smelled musty when we first entered
Stayed 1 night in May 2024

6/10 Okay

Joanne

Travelled with family
Liked: Cleanliness, staff & service
Good for an overnight stay. Very basic but clean.
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Updated rooms, floors, bathroom, walls and beds. Very enjoyable. A great comfortable stay.
Stayed 1 night in May 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaness quiet and comfortable
Stayed 2 nights in May 2024

10/10 Excellent

Michaelene

Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was nicely updated, beds were comfortable, and the staff was incredibly friendly.
Stayed 1 night in Apr 2024

6/10 Okay

Kimberlee

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Alanna

Travelled with family
Liked: Cleanliness, staff & service
The room was renovated and clean. It was functional for a night our two. The exterior was old and in need of refreshing. The breakfast was very basic.
Stayed 1 night in Apr 2024
Response from K on Apr 21, 2024
Alanna,Thank you so much for your review. We always appreciate a positive review. Sorry about the breakfast selection. I have forwarded on your concerns and we hope to increase our selection soon. Have a great day! Thanks for choosing to stay with us!

2/10 Terrible

Malgorzata

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sink and the toilet did not drain. The bathtub did not drain. It smelled really bad. The smoke detector was covered in a cage and even though it was a non-smoking room it smelled like smoke. You could tell some people are living there and appeared unsafe.
Stayed 1 night in Apr 2024
Response from k on Apr 21, 2024
Dear Malgozata, We are very sorry to hear about your stay with us. Our deepest apologies. We would have been more than happy to correct the issue like the plumbing and even a room change for the smell. Thank you for bringing it to our attention so we can correct any issues to have your next stay a pleasant one.

8/10 Good

CRAIG, santa ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from k on Apr 21, 2024
Craig, Thank you for your review. We are always pleased to see positive feedback. We are glad to see you enjoyed your stay with us.

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from k on Apr 17, 2024
Thank you Travis for taking the time to leave us a review. I'm glad you enjoyed your stay. Look forward to you staying with us again next time your in town!

4/10 Poor

Simon

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Took half an hour to check in as staff didn’t know what to do. Room was dirty with hair. No hot water for a shower.
Stayed 1 night in Apr 2024
Response from k on Apr 17, 2024
Simon,Thank you for taking time to write us a review. I am very sorry about your experience with us. We work hard striving to make a difference. Hope you will give a second chance to show how much we care about your concerns.

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we needed. Took the water a long time to get warm enough to shower.
Stayed 1 night in Apr 2024
Response from K on Apr 21, 2024
Dear Gary,Thank you for leaving us a review. We are glad you had a nice stay with us. We are sorry it took awhile for your water to heat up. Thank you for bringing up your concern. We are always working hard to improve and make your next stay even better. Have a great day!

6/10 Okay

John

Liked: Cleanliness
The room appeared to be recently updated. The vinyl floor tended to make the room have a cold feel. Check in took way too long (new employee I believe). There was a dog barking in a room near me, that was very frustrating. The area around the hotel looked dirty, and possible unsafe. The TV was modern and adequate. Breakfast was minimal; good waffles, but not much else besides a couple cereal selections, toast, and a few muffins. Coffee was good enough. Overall, I probably wouldn’t stay there again.
Stayed 1 night in Mar 2024
Response from k on Apr 21, 2024
Hello John,Thank you for taking time and leaving us a review. We are sorry your check in was much longer than you anticipated. Although we can not control the surroundings beyond our hotel, we strive to make sure you are safe and comfortable in our hotel. We are always working hard to improve, so you have a safe nights sleep. We are glad you chose to stay with us and we hope we can earn your business back. Have a great day!

8/10 Good

Patricia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property wasn't in the best neighborhood. The staff answered all our questions.
Stayed 1 night in Mar 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good place for a night away. Customer service was prompt and polite. Room was clean and bed was comfy. Only complaint was the heater/fan in our room - worked great for a few minutes then would loudly rattle for a bit (repeated all night).
Stayed 1 night in Mar 2024

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Stayed 1 night in Mar 2024

8/10 Good

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rate was good. The inn looked outdated and “tired” but the room filled our needs. The bed and linens were very comfortable
Stayed 2 nights in Mar 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Amenities
Outdated run down but staff was friendly and informative and it was clean, but our room was freezing upon arrival
Stayed 1 night in Mar 2024

6/10 Okay

christine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I gambled on a 2 * property. I confess. Original booked room given to others. We got an upgrade. That room was large yes. BUT. the couch literally tore up as well as a chair and dirty. Flat out damaged. Craftsmanship on this “New” room non functional, sad. We called and said another Decent room or refund. This 3rd room was NICE. Id love to think things would b better in a next time. But, this property needs higher standards. Its A gamble, unfortunately.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lynne

Stayed 1 night in Feb 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming
Great place for a quick stay. Super friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

cindy

Stayed 1 night in Jan 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice for the price and most staff is nice. Was told if the towels, washcloths, ect have a stain you can be charged for damages which seems a bit excessive.
Stayed 3 nights in Jan 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Office staff was very courteous and thankful for my business. It was a cold night, however, and I could have used another blanket. The heater unit was noisy when it turned on throughout the night but overall no outside noise.
Stayed 1 night in Jan 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

6/10 Okay

Kelley

Travelled with pets
Liked: Staff & service
The staff was very friendly!
Stayed 2 nights in Dec 2023

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service
Seemed more like a motel rather than a hotel.
Stayed 1 night in Dec 2023

8/10 Good

Chris

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Mel on Dec 9, 2023
Thank you for taking the time to leave a review. I am glad to see you had a good stay. We hope to have you stay with us again soon

8/10 Good

George

Travelled with family
The rooms looked really nice.
Stayed 1 night in Dec 2023
Response from Mel on Dec 9, 2023
Thank you for your kind review. I am glad you appreciated our renovated rooms. I hope you stay with us again to experience our ongoing changes.

2/10 Terrible

Chad

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty bedding, deadbolt would not lock, bathroom floor dirty…. Should have known better, get what you pay for.
Stayed 1 night in Nov 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
Bit hard to locate at night. Tucked in behind other business and the sign was not lite up. Very friendly staff. Would stay here again but request a room a 1st floor on the other side of hotel. Our room was above the kitchen and the staff starts banging around at 6am
Stayed 2 nights in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.I'm sorry to hear of the difficulties you had finding us. The power supply to our sign has been interrupted.You also have my apologies for the noise made in preparation for breakfast. This is a first hearing of it, but it has been addressed with the morning staff.Next time you make a resetvation, please let us know of any rooming requests and we will be sure to accommodate you.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.

2/10 Terrible

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The stay was good, but the service was incompetent. He double charged my card
Stayed 1 night in Nov 2023
Response from Mel on Dec 9, 2023
I'm sorry to hear you had such issues with your stay. Upon investigation, I can tell you that your stay was authorized and paid separately, which made it appear as though you were double charged. My apologies for this system error. I hope you don't let this deter you from staying with us again.

6/10 Okay

George

Stayed 1 night in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.Please let us know what we can do to improve for next time

6/10 Okay

Joanne

The curtain in the room was not attached to the header which affected my feeling of safety being part of the room exposed from the outside . No hair dryers in room and no coffee makers. The TV remote could not change channels by pushing the channel numbers, had to flip channel by channel
Stayed 2 nights in Nov 2023

8/10 Good

Suesanne

Liked: Amenities
the room was very clean and the bed was good. perfect location for the place i wanted to be located at.
Stayed 2 nights in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.I am glad to hear you had a good stay and that our location was perfect for your needs.Wehave hope to have you stay with us again soon.

6/10 Okay

shirley

Stayed 1 night in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.Please let us know what we can do to improve for next time

10/10 Excellent

Gamaliel

Stayed 5 nights in Oct 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mel on Nov 1, 2023
Thank You for your review, we hope to have you stay with us again.