Poplar Branch Vacation Rentals

"The breakfast met expectations. Friendly staff in kitchen. Room was very clean and comfortable with the exception of all the banging putting up molding. Front desk clerks need customer service training. Came in exhausted and asked to get in our room early. Was told I could not check in until 4pm. Two guys walked in, they were checked in and given the keys to their room. When I questioned the clerk I was told that was not what I saw. The black clerk was laughing and flirting with the two guys. Acting as if I weren’t even standing there. Another clerk came to the desk and told her to let us check in that the room was ready. I was being treated very unfairly. I have stayed at this property several times before but this was my last. Never no more."

"Great location, super clean and quiet. Great stay!"

"Confortanke room with a great view. Centrally located. "

"We spent 5 days here with the kids during Spring Break and it was very nice. The cabin was very cozy but it wasn’t completely clean. Everyone was very nice, especially the girls who help at the reception. The indoor pool was not working at the end of our stay, which made us very sad. It's a nice place to stay with your family ! "

"The floor in the room was sticky to walk on if walking in socks they werevery dirty after walking in the room. The room had a funky smell in it as well. I bought lysol and sprayed all over all surfaces and beds helped some. Have stayed here a few years ago and the hotel has seemed to go down hill."

"This is how we spent our first 15hrs at The Sea Ranch where they can care less about their customers! When we checked into our room the tv didn’t cut on. They send someone and he cuts the power on. We proceed to go to dinner and when we came back to the room the tv was completely froze and nothing worked. The person they sent to look at it said it was an internal issue and that they would have to move us to a different room all the way across to the other side and on the 4th floor at 11pm! So we pack up with 2 kids who were in pajamas and in bed already about to go to sleep. We pack everything we just unpacked a couple hours prior. I then received a text at 9am that we need to be out of the room by 11am and we had to move all the way back to our original room. The Manager on duty was not willing to work with me at all and was very rude stating we had to be out by 11am! Well we went to bed after 1am because we went into the room and unpacked for the 2nd time at 11pm the night before so they could not even sleep in on Day 1 of our vacation. So then we proceeded to pack up AGAIN and I asked for a refund at that point because I refuse to give The Sea Ranch Resort my hard earned money! So here we were within 15hrs of arriving in Nags Head “to start our family vacation” we had to scramble and find another place to stay for the rest of the week. This was the worst experience we have EVER HAD ON ANY VACATION! THE ONLY RECOMMENDATION I HAVE IS NOT TO STAY HERE!"

"The check in took a while as rooms were not ready. But once we received our room key we were surprised at the size of our room. Comfy bed, balcony and a huge bathroom. The access to the beach was great and we watched the sunrise on both days we were there. The property was busy but Shawn at the front desk was great and helpful. Overall a great relaxing stay - will be back."

"Not ocean front. The room was clean. No one came to clean the room daily. Had to tell them the trash needed emptied. Had to walk across the road and then down sand covered steps to get to ocean. The outside if the motel needs.a facelift."

"Clean rooms and great amenities "