Ponta Preta Tours and Activities

The studio apartment was located in a nice area and the host was helpful with check in. However, the apartment is extremely hot, with just one little fan in there. When we got there the shower was clogged, not a great start after a long flight. The owner did send maintenance to fix it. Then the WiFi did not work most of the time. Overall, it was just uncomfortable and we ended up leaving after 2 days

We had a great stay at this clean and modern apartment. The location was perfect, close to everything we needed. The bottle of water on arrival was a lovely touch. The staff and the owner were very friendly and welcoming, which made our stay even more enjoyable. We will definitely stay again!

The hotel is not by the beach. The photos make it look like it is by the beach but really isn't. You have to walk about ten minutes to reach the praia. The breakfast was good. The staff in the restaurants were friendly and efficient. The overall service was okay. I arrived Sunday, asked for extra 2 clean pillowcases, and I had to ask about 4x before I actually got them. By the time they gave me pillowcases, it was already Tuesday afternoon. I asked for a wake up call on my last day and the reception never called my room. I asked for clean towels and I was told that towels are changed every three days. I stayed for 7 nights and my bedding was never changed. The only positive thing about this hotel is breakfast. Other than that, it is pricey for the quality of service they provide. I say it is FALSE ADVERTISEMENT especially when it comes to beach descriptions. I would go somewhere else. I cannot recommend this hotel simply because customer service is not their priority.