4/10 Poor
Maggie O., Palatine, Illinois
Aug 19, 2024
Disliked: Cleanliness
Disappointing
We felt like we walked in to a smelly frat house. Pet odors, and we found pet food and chew toys. Sparse furniture, not even enough seating for our group, and no decorations at all. Terrible amenities. A few mismatched bath towels, and no hand towels, had to go get toilet paper and paper towels. Could not get any TV to work, only to find out there were no batteries in some remotes and not instructions of any sort about anything in the house. The kitchen was not well equipped and we felt like we had to wash the silverware before using it as it was just thrown in a big pile in the drawer. Dirty freezer. The pool was clean and nice, but the area around the pool was a mess with garbage, old stinky and stained furniture. Not enough patio seating for our group so we had to wash dirty folded bag chairs to sit outside. Landscaping has been let to fade away and very weedy. The grill was broken, the host texted it just happened and he did not have time to replace it. .But from previous reviews it looks it has been broken just not replaced, the same for the downstairs AC, We also questioned safety because of the fact in such a large home we could only see one smoke detector by the front door, not on the second floor. I would not stay here again. We found candles and cigar wrappers. Apparently the previous guest did not read the rules. In fact, we left 2 days early and went to stay with family in the area. This house could be great, but it is not maintained or taken care of.
Maggie O.
Stayed 6 nights in Aug 2024