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Reviews of Boston Hotel

3 out of 5
Boston Hotel
212 su van hanh, Ia Kring Ward, Pleiku, Gia Lai

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tracie, SANTA ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2023

2/10 Terrible

Ryan

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, room comfort
House of Horrors
STAY SOMEWHERE ELSE. Don't be fooled by the pictures online, this place is an absolute horror show. What began with dark empty restaurants and toilets that didn't work in bathrooms covered in ants ended with a maintenance man opening our room while my wife was changing, then explaining it was ok "because he knows her sister". The staff at this hotel consists of 4 barely adult girls. One night I had a meeting and they explained there was no business center, so come down to the lobby (11pm meeting). When I arrived all the lights were off with NO staff there and a random man sleeping on a bed next to the "bar" area. This review could go on and on. We left with 1 night remaining. They've promised a refund and took bank info. I hold out zero hope this will happen. If you're reading this -- we're waiting for our refund. The bad news for them is I was in town ahead of my company who would have filled their hotel many times. Instead, we will stay literally anywhere else. Pleiku or not, do better. Or charge a price that coorelates to what you're providing. Nice pictures online dont equate to 1 million dong.
Stayed 5 nights in Sep 2022

10/10 Excellent

Maryann

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Lucy - Sales on Aug 6, 2020
Thanks you for choosing Boston Hotel for your recent stay in Pleiku, Gia Lai. We are so happy when hear your feedback. We looking forward to welcome you again soon! Have a good day <3 Lucy Sales Manager

10/10 Excellent

Thi Luong

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
veling thtough Pleiku
The roof top pool has a wonderful view but very small. The rooftop bathroom is not very functual as shared mwn and womens woth shower and super slippery tiles when wet from the shower. Food on menu seemed very expensive, be sure and ask for the Asian food menu which was a bit cheaper.
Stayed 1 night in Feb 2020
Response from Bui Ngan - Sales on Feb 27, 2020
Dear sir, Thank you for your interest and suggestions to improve us. We will overcome the limitations in the near future. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Bui Ngan - Sales on Feb 27, 2020
Dear sir, Thank you for giving us positive feedback. We will improve more in the near future. Thank you.