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Reviews of Gota de sal Playa

2 out of 5
Gota de sal Playa
Av. Constituyentes entre 40 y 45, mza 11, Col Gonzalo Guerrero, Playa del Carmen, QROO

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 108 reviews" "
Rating 8 - Good. 33 out of 108 reviews" "
Rating 6 - Okay. 19 out of 108 reviews" "
Rating 4 - Poor. 7 out of 108 reviews" "
Rating 2 - Terrible. 12 out of 108 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Recomended
Very nice place in a great location ...
Stayed 1 night in Oct 2018

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Good !
The hotel was good, but the pool was a little bit dirty. The location wasn’t so good too but we knew it so it was ok. Staff is very friendly and helpful !
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dangerous Stay Away
There is NO security or even a person who works there on premises after 11 pm... If anything happens no one to call... or to help... For English speakers its even worse,, Anyone can come in get hurt or worse... Internet barely works if at all....Pool,, filthy... The breakfast is stale cookies and cold old coffee.AC units are dangerous, hanging wires from them... Mold all over the Refrigerators-- on the outside....musty smells bad, hot water does not work or pressure... very NOISY... You can hear everything going on 24/7 people party inside an know one to call for help.. Very dangerous place... i recommend no one every stay there
Stayed 7 nights in Sep 2017

6/10 Okay

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities
not great- you can find better.
Not sure I can give this place a very good review... the hotel area in general was nice it had a nice pool. Our room was pretty gross there was hairs in the shower, fridge was dirty, coffee still left in the coffee pot, stained walls, the sheet on the bed that covers you at night didn't, the bathroom door wasn't a door it doubled at a shower door so didn't fully close with a gap at the top. There is a breakfast room that opens 9-10 am which i'm we had included in our room but were never told about. The reception lady was pretty rude we arrived at 2:30 pm and she told us check in was 3 pm to come back we said we would just wait then she said ok you can go to your room. Then came back saying we werent supposed to be here for another 3 days so i showed her my booking which showed our check in that day for 5 days kind of felt like she didn't believe me but then said it was fine she would call the reservation- don't know where that mistake was made most likely on there spread sheet. on check out which is 12 pm she came banging on our door at 12:05 pm taping her wrist to leave as she could see we were closing our bags. its about 2 km from the main part of playa not a bad walk but not the greatest at night there is supposed to be a locking gate into the hotel that gets locked when the reception finishes for the night but it is never locked. Cleaning ladies really friendly, good wifi, spacious room, super cheap for the area but I think you could find better if you wanted.
Stayed 5 nights in Jul 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel away from the main tourist area!
The hotel doesn't look like much from outside but inside the rooms are really nice! At first the area didnt seem too great,but honestly everything was within walking distance with many restaurants nearby. In fact there is a girl just at the corner who does amazing tortas!! The price was incredible for the time we spent there. My friend paid 5 times as much for a hotel in the main tourist market and wasn't much of a difference between the 2 hotels(his was probably a lot noisier!) The girls at reception were extremely helpful informative and helped us without anything we needed. Beach, shopping centre is at most a 5-10minute walk. I'd recommend this place for everyone!

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, location and staff
Had a great time, very cheap and clean

2/10 Terrible

solo traveler , california

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible stay
I have no positive feedback about this place. - i had arrived early (1pm) and asked if I could check in early. They said they had no record of my reservation and would not let me check in early. I came back at 3 and they had not bothered to research my reservation during that time and said they had no record of it. The woman wasn't at all pleasant about it - not in a nice area - no hot water - threadbare towels - loud - no blanket only thin sheet - photos not accurate

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good safe place 20 minutes from the beach
I stayed at Caribe Corazon for a week in January of 2017 and I had an amazing visit. The room was clean and comfortable and the ceiling fan and air conditioner kept me cool. The room came with a fridge and a tv and the fridge worked fine but I didn't watch tv. The bathroom and shower were both clean and it usually took a few minutesto get hot water. The ceiling fan is controlled by a switch next to the bed and the air conditioner is controlled by the white remote control on the hanging stand next to the bed. To use the air conditioner l you press the power button on the white remote to turn it on and then press the fan button to set the fan level for the air conditioner. The pool is outdoors and it was relaxing. The location is surrounded by many good cafes and restaurants and the main grocery store is 2 blocks to the left when you go outside. There are several convenience stores within walking distance. There is a very nice beach about 20 minutes away at the end of Av Constituyentes. Just go outside, turn left, and start walking. Ultramar hasn't some ferries from this beach going to Cozumel but they charge way more than El Caribe. El Caribe charges 100 pesos return from the main dock by ADO and Ultramar is between 180 - 300 pesos. Ultramar boat she are a little nicer and the once she that I was on had live music. Caribe has wifi and if the password doesn't work, try typing it in caps. Caribe was a wonderful hotel and I look forward to staying there on my next

4/10 Poor

Fraser

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try elsewhere first, but you could do worse
We were booked here after being shown pictures of the pricier and better-located Suites Corazon, and boy were we disappointed. The staff were very friendly, and let us change room (to a smaller one) when the TV didn't work, but our original room had a shower that flooded the corner of the room, a bathroom door that didn't close, and a pair of the (I hope) previous occupant's underwear hanging from the curtain over the door. On the plus side, the place has a small pool, microwave oven in each room, and is a relatively short walk from the main tourist area and beach.

8/10 Good

Very nice room

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great spacious room..very clean, great price....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

World Traveler, Arizona

Liked: Cleanliness, property conditions & facilities, room comfort
GOOD and BAD
The rooms are great, big, clean, spacious... BIG problem is the staff leave at 11 pm... after that NO ONE is here to help anyone.. Every night after 11 we are kept awake because of very rude people that are up screaming, partying, and yelling... 3 am you can hear these people... its a smaller hotel, tall so noise is heard by every room with the pool in the middle of us all... its 3 levels square open to the sky... The noise is a real problem... and no one to complain to... WE tell them the next morning but that does nothing... Again every night same thing... pool closes at 10 but after they leave people are in the pool... every room and door face the small pool... You can hear a person cough..... unless you plan on staying awake every night i would go somewhere else... Price is good, but until they decide to get a person to be here 24/7 its not very comforting if there is an emergency or people not respecting other people.... Europeans are here up all night long,,,, and so far zero respect for anyone else.....

10/10 Excellent

Shyla, Isla Mujeres, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price
I had an amazing experience with this hotel. The staff was very friendly. Attentive and kind. The reservation had not been confirmed by Expedia when I arrived and the girl at the front desk was nice and gave me my room anyway. I checked back with her the next day and the payment had been processed. I also had my two girlfriends book a room there and the receptionist came up on her off time to let them in their room because I had fallen asleep before their arrival and the cell service was failing so they could not call me. The pool was clean and nice. The Ac worked great. The mini fridge and coffee maker was a nice plus and the shower was amazing and hot! I would definitely recommend this hotel to those looking for a nice comfortable place to stay at a low price. It's about a 15 minute walk to 5th Ave.

10/10 Excellent

ilija, Bay area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Playa getaway
Playa is such a perfect place for getaway. Related to hotel: cheap, clean, good location, pool - everything was grate.

10/10 Excellent

sam, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff, slight walk to strip.
Great hotel highly recommend. Slight walk to beach but really great hosts and AC is wonderful!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO HICE CHECK IN, NO HABÍA NADIE EN LAS INSTALACIONES, CASI ME QUEDÓ DURMIENDO EN LA CALLE Y EXPEDÍA SIGUE SIN DEVOLVER MI DINERO NI COMUNICARSE.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio, el teléfono del hotel nunca lo contestan no hay teléfono ni en su página ni en Google que sirva ! Además si llegas después de medianoche te quedas afuera nadie te abre la puerta es un mal hotel no se queden
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Es muy buen hotel. Habitaciones cómodas muy buena ubicación y excelente costo
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acondicionar mejor los baños
Los baños no tienen privacidad y se inunda toda la habitación
Stayed 2 nights in May 2019

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was the most horrible stay from my entre life not recomended plus it wasnt clean at all
Stayed 5 nights in May 2019

8/10 Good

MARIA ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno.
El hotel es céntrico no es la primera ve que nos quedamos ahí..quizás le falte un poco actualizar su aspecto sólo eso
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15時に，check-inが15分延長。HOTELのGateに鍵が掛かっていて暑いなか待たされた。その後の対応は，良かった。室内もほぼ清潔。設備もまあまあだった。Poolは,，泊りの子供が入り汚れたままでした。
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitación bien servicio y buena zona. Instalaciones al 100
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción si visitas playa del carmen, excelente servicio, personal amable, bonito estilo de decoración, excelente área de alberca, ponen mesa de café y pan tostado en las mañanas. Único detalle que no cuenta con estacionamiento, se debe estacionar sobre línea de calle.
Stayed 4 nights in Feb 2019

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Muy bien.. Agusto
Stayed 3 nights in Feb 2019

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Ecxelente..cumplio con mis espectstivas
Stayed 3 nights in Feb 2019

8/10 Good

Nelsin Racciel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Arjonabb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Gateway, TOKYO.　JPN

Liked: Cleanliness, property conditions & facilities, room comfort
通りに面しているが，静かなHOTEL。
Stayed 4 nights in Nov 2018

10/10 Excellent

Jehu, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicacion y excelente precio la limpieza muy buena nos dejaron entrar antes del check in sin costo adicional lo cual habla muy bien muchas gracias por todo sin duda regresaremos
Stayed 3 nights in Nov 2018

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien
Bien, el baño compadre la puerta con la regadera y se moja
Stayed 1 night in Nov 2018

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRACIAS POR EL MEJOR SERVICIO
EXCELENTE LA VERDAD MUY BUEN SERVICIO
Stayed 5 nights in Sep 2018

6/10 Okay

YAZMIN, CAMPECHE

BUENA UBICACION
HOTEL CERCA DE LA 5 TA AVENIDA, TRANQUILO Y DENTRO DEL PRECIO QUE SE PAGA, VALE LA PENA COMENTAR QUE ÍBAMOS CON LA IDEA DE HABER LEÍDO OTRAS MALAS EXPERIENCIAS DE USUARIOS SIN EMBARGO ES IMPORTANTE LEER LAS NORMAS DEL HOTEL Y EVITARAS ATRASOS, TE RECOMIENDO LLEVAR SIEMPRE TU LLAVE Y NO TENDRÁS PROBLEMAS PARA ENTRAR A LAS INSTALACIONES, PROCURA LLEGAR ANTES DE LA MEDIA NOCHE SI ES QUE VAS A REGISTRARTE YA QUE EL HOTEL TE ESPECIFICA QUE NO HAY PERSONAL DE GUARDIA DESPUÉS DE ESA HR Y ES VERDAD! EN GENERAL EL HOTEL ESTARÍA MUCHO MEJOR SI LOS USUARIOS NO PENSARAN QUE LAS ADVERTENCIAS DEL HOTEL NO SON CIERTAS Y SE PONGAN A GRITAR PARA QUE LES ABRAN
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Más o menos bien, la cama cómoda y el cuarto limpio, pero no nos gustó el baño y aveces el agua salía fría.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Survice was geweldig kamer was perfect goeie locatie
Stayed 3 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No había personal para atención y no pude usar las
Nadie atendió la resepcion espero me puedan hacer el reembolso gracias
Stayed 1 night in Apr 2018

2/10 Terrible

ruby, yucatan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible hotel, no tiene front desk 24hrs
terrible el hotel, llegamos antes de las 11pm y no habia nadie en recepción para atendernos y entregarnos la habitacion, nos quedamos sin habitacion varados en playa del carmen en fin de semana y de madrugada. solo nos atendio una huesped que nos indico que el personal de recepcion ya se habia retirado. no lo recomendaria jamas.
Stayed 3 nights in Feb 2018

4/10 Poor

Dolores, mexico

Disliked: Staff & service, property conditions & facilities
Lejos de la playa con pésimo internet
Queda a 25 minutos caminando. Nunca funcionó el internet. No habia agua caliente y cuando lo reporté me dijeron que se había descompuesto y que iba a tardar días y cuando yo dije que solución daban solo respondieron esperar. Las habitaciones tenian moho en algunas zonas. Como hotel de paso puede funcionar.
Stayed 9 nights in Jan 2018

8/10 Good

Myriam, Veracruz

Liked: Staff & service, room comfort
Una estancia agradable
El hotel y el personal hacen de tu estancia una agradable experiencia. En general las instalaciones resultaron cómodas y espaciosas. Y siempre que solicitamos algo nos atendieron con amabilidad. Adicional a ello por las mañanas ofrecen una barra de cortesía con pan, té y café. Sólo hay que estar temprano o atento porque se termina rápido pues el producto que ofrecen es de calidad
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

esta agradable pero el baño fue lo que no nos gusto
Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Hotel agradable ...servicio no tanto
Muy bonito el hotel y el gerente super amable , sin embargo de una semana que me hospede 6 días tuve que bajar a pedir toallas, papel y servicios en general por que a la señorita de limpieza se le "olvidaba" poner las cosas así como cambiar sábanas, lo cual resultaba molesto puesto que al no haber servicio las 24 hrs si ya no alcanzaba al personal de recepción me tenía que esperar hasta el otro día a las 9 am ...muy desorganizado y nada vigilado el servicio de limpieza
Stayed 7 nights in Dec 2017