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Reviews of Casa Fausta

3.5 out of 5
Casa Fausta
Av. 20 entre calle 26 y 28, Centro, Playa del Carmen, QROO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Maciel

Liked: Staff & service, property conditions & facilities, room comfort
Apartamento funcional
Quarto pequeno e água do chuveiro sem pressão nenhuma, mas pelo menos estava quente. Havia obra no andar de cima e o apartamento estava empoeirado. Cozinha completa com todos os utensílios e eletrodomésticos funcionado perfeitamente.
Stayed 3 nights in Dec 2019

10/10 Excellent

Darius

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
I really like the place. Great location and it was convenient. My only criticism was the cleanliness of the shower. There were 4 pieces of the used mini soap bars on the floor inside which led me to believe that it had not been cleaned in some time. But the manager was great and it was a good stay.
Stayed 2 nights in Sep 2019

10/10 Excellent

Oscar, chula Vista Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice clean and well decorated room with city view, well located. My room had A/C in bedroom only, living room was getting pretty hot but I was not using it much as I was always out. Hot water, nice kitchen with stovetop but small counter. Responsible was very nice and helpful. Good cleaning service.
Stayed 4 nights in Mar 2018

10/10 Excellent

Daniel, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like Home.
Felt like home in this condo apartment. Two blocks from La Quinta Avenida and four blocks from the beach which was good enough for me.
Stayed 4 nights in Nov 2017

10/10 Excellent

Anna , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good experience staying there.
I stay there from May 13-May 20, 2017. My room was on the first floor of the house with kitchen and small outdoor room with table and 2 chairs, no view to outside world, but you can see the sky. Kitchen was a great option to have, so i could have my breakfast in the morning or eat any time of the day and save some money. Weather was very hot 36-40C, so i did spend some time inside with air conditioner. Place were clean and cleaning lady came 2 times to change my bedshits. Saul was very helpful with any questions i ask. Highly recommend to stay there.

8/10 Good

Gerardo, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Clean and simple, nothing fancy. .................................................................................................................................................................

8/10 Good

Gary, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The only disappointment was that instead of a furnished balcony, there was no balcony at all. This is a recent listing and the website information is under review to correct this and a few other informational points.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo, funcional y gran precio. Era más pequeño que lo que parecía en las fotos, no tiene productos de limpieza y el ruido de un colegio te despierta cada día a las 7:30, hacen mucho ruido
Stayed 6 nights in Feb 2020

10/10 Excellent

Efrain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto acogedor con baño completo una cama, mini cocina, mini barra tipo península y pues como para dejar tus pertenencias a salvo es un buen lugar, este cuenta con dos entradas, tiene dos pares de toallas, plancha, secadora, agua caliente todo el tiempo, jabón pequeñito y se vio limpio. No es el mismo edificio al que sale en la foto si no te lleva a uno que se encuentre entre las calles 20 y 26, el olor del cuarto es extraño que si dejas tus prendas expuestas estás se penetran el olor, no hay señal de Tv o bueno no pude obtener ninguna señal, no hacen limpieza diaria del cuarto si pretendes pasar más de 1 semana pues sería importante que contemplaras eso, las escaleras para subir al cuarto son muy angostas y altas no recomiendo para personas mayores y en general estuvo BUENO y llevar cambio cuando sea el momento de pagar.
Stayed 3 nights in Feb 2020

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place!!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Lizeth Alejandra

Stayed 2 nights in Nov 2019

10/10 Excellent

Maria del rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saul exelente anfitrion
Stayed 12 nights in Jun 2019
Response from saul cruz on Jul 10, 2019
Hola buenos dias estimada Rosario Primero que nada agradecerles el haberse hospedado con nosotros para pasar sus vacaciones, han sido un placer haberles atendido y esperando que se la hayan pasado de lo mejor, y esperando que regresen en sus próximas vacaciones. reciban un cordial saludos y hasta la próxima

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Me gustó el trato que tuve con el casero. No me gustó que hubiese cucarachas en la habitación que nos dieron (Bajo).
Stayed 2 nights in May 2019

10/10 Excellent

Verónica, playa del carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un estudio muy cómodo y cerca del super mercado, de la 5ta ave, playa muy serca Lo que siento que aria mejor tu estancia es que tuviera aire a condicionado en el área de la cosina y comedor hace muchísimo calor en esa parte te dan un ventilador pero no es suficiente espero que lo puedan resolver por que si vale la pena el lugar volvería a regresar
Stayed 2 nights in Aug 2018
Response from saul cruz on Aug 23, 2018
Estimada verónica agradecemos de antemano sus comentarios, ya que su opinión es muy importante para nosotros en la búsqueda de la excelencia y nos hace ver, en que área podemos mejor y ofrecer un mejor servicio, sin duda alguna tomaremos muy en cuenta sus palabras. gracias por venir y los esperamos pronto saludos cordiales saul cruz concierge casa fausta

10/10 Excellent

Jr.Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, excelente departamento. Buena comunicación para el check inn. Nos atendió Saul que siempre fue amable y atento. Recomendado.
Stayed 3 nights in May 2018

10/10 Excellent

adolfo alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena estadia en casa fausta 10 dias inolvidables-saul estubo en todos los detalles ayudandonos en todo con informacion y muy buena predisposicion--volveriamos sin lugar adudas--buena ubicacion - adolfo y norma Argentina
Response from saul cruz on May 28, 2018
estimada norma y adolfo muchas gracias por sus comentarios,nos da gusto que se la hayan pasado bien en casa fausta, cada comentario que nos hacen los huespedes no ayudan para seguir trabajando de la misma manera o nos ayudar a poder ver areas de oportunidades los espero de vuelta en casa fausta cordial saludos saul cruz concierge casa fausta

10/10 Excellent

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, indico!
Local muito bom e perto de tudo. Podemos ir à praia ou visitar o centro caminhando. Por ter cozinha da pra economizar fazendo comida em casa ao invés de ir a restaurantes. Tudo muito bom, no geral. Voltaremos!

8/10 Good

Alexia, guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estudio pequeño, muy bien ubicado, y accesible
Departamento muy bien ubicado, a solo dos cuadras de la quinta avenida, son accesibles en relación al precio y al estudio, es muy bueno. Punto favorable que cuenta con máquina de café Nescafe Dolce Gusto y un humidificadores ultrasónico aromaterapia.
Stayed 2 nights in Mar 2018

8/10 Good

Martin, Guadalajara

Liked: Staff & service, property conditions & facilities, room comfort
Muy cerca de la 5ta Ave. Basico pero muy bien.
Muy agusto con el A/C la cocina y la barra desayunadora.
Stayed 5 nights in Feb 2018

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Local agradável
Distância de 800m da Playa Marmitas e 500m de restaurantes, supermercado e shopping. Quarto espaçoso com ar condicionado, ventilador e armário. Uma pequena cozinha com todos os utensílios, liquidificador e microondas. Água potável de cortesia. Banheiro com bom chuveiro e itens de banho. Boa limpeza. Falta colocar o nome da residência no portão da rua e destacar o número 22 na reserva.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voltaria a me hospedar
O apartamento está bem localizado. Próximo à praia, supermercado, restaurantes, lojas, ATM. Todos num raio de aproximadamente 10 minutos de caminhada. O apartamento estava em boas condições e é bem equipado (fogão, microondas, cafeteira, frigobar, TV, secador de cabelo e cofre para pertences pequenos). Quando chegamos não havia água quente no chuveiro. Após informarmos, o problema foi resolvido no dia seguinte. O prédio também não possui estacionamento, o carro fica estacionado na rua, bem em frente ao apartamento. O atendimento é excelente! Fomos recepcionados pelo Saul, que nos deu toda assistência necessária. Deixou seu número para contato caso precisássemos de algo na sua ausência e nos deu ótimas recomendações de restaurantes próximos, com bons preços.
Stayed 4 nights in Oct 2017