Reception

Reviews of Hampton Inn Washington

2.5 out of 5
Hampton Inn Washington
119 Murtland Ave, Washington, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1001 reviews" "
Rating 8 - Good. 331 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hampton Inn on May 8, 2024
Thank you so much for your rating!We hope to see you again in the future!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice it needed a face lift
Stayed 1 night in Apr 2024
Response from Hampton Inn on May 2, 2024
Thank you so much for your feedback! We are happy to hear you enjoyed the renovation!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was nervous to stay at this hotel because it’s been there for a long time but we took a chance because it said it was newly renovated and I was very pleasantly surprised. We will stay again if needed
Stayed 1 night in Apr 2024
Response from Hampton on May 2, 2024
Thank you so much for your taking a chance on staying with us! We are happy to hear that you enjoyed the renovation. We look forward to seeing you in the future! Please feel free to call the hotel direct when making the reservation to receive the best price!

10/10 Excellent

David A.

Travelled with pets
Well lit room. Walk-in shower. An air conditioner that responds quickly. Clean and roomy. This will be the only lodging I’ll request from now on.
Stayed 1 night in Apr 2024
Response from Hampton on May 2, 2024
Thank you so much for your feedback! We are happy to hear that you were very pleased with your room and enjoyed your stay! We look forward to seeing you in the future!

10/10 Excellent

Syeda

Stayed 1 night in Apr 2024
Response from Hampton Inn on May 8, 2024
Thank you so much for your rating! We hope to see you again in the future!

8/10 Good

Prasad, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton on May 2, 2024
Thank you so much for your review! We hope to see you again in the future!

10/10 Excellent

Chris

Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton on May 2, 2024
Thank you so much for your review! We are happy to hear that you had a good visit to our hotel!

10/10 Excellent

Eric

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the highway. Shopping, restaurants, gas stations close by. Pet friendly.
Stayed 1 night in Apr 2024
Response from Hampton on May 2, 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your stay! We hope to see you again in the future!

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities
One and only problem was recurrent non-functioning room keys. Luckily the staff was very helpful with the problem. Children greatly enjoyed the pool.
Stayed 2 nights in Mar 2024
Response from Hampton on May 2, 2024
Thank you for feedback about your recent stay with us! We appreciate your kind words about our staff!We hope to see you again in the future!

8/10 Good

James

Liked: Amenities
Management should have glasses available…..drinking wine from paper cups is not pleasant
Stayed 1 night in Mar 2024
Response from Hampton Inn on May 8, 2024
Thank you so much for your feedback. We will take your comments to upper management.We hope to see you again in the future!

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was easy to get to. right off the hwy. i enjoyed my stay and would stay there again.
Stayed 1 night in Mar 2024
Response from Hampton on May 2, 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your stay! We hope to see you again in the future!

2/10 Terrible

Dorie

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
They did not have a Expedia reservation so I ended up having to re-pay for a night. I'm currently trying to get this refunded by Expedia - not sure what happened. Had the full confirmation on my end for the correct property and correct date but they could not find it. Hotel rooms were great, but the hallways were dirty and unkept.
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many dining options. Staff on desk was very helpful with dining suggestions. Only downside was that road patterns in the area are a bit confusing but this, of course, isn't the innkeeper's fault.
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Travelled with group
Lack of closet space
My only complaint is the lack of a real closet in our room, which makes hanging clothes inconvenient. They could also use an additional towel rack in the bathroom (like many other hotels).
Stayed 2 nights in Feb 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a quick stop over during a couple of days touring colleges. This place was a great find! Right near the highway, so clean and quiet and friendly staff. A quick hot breakfast was an added bonus.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jan 2024

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop!
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, comfortable beds. Close to shopping
Stayed 1 night in Jan 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, highly recommend this hotel
This hotel looked to be recently remodeled. The employees at the front desk provided very prompt and courteous service. Parking was free. Our room was clean, comfortable, and quiet. My spouse liked the large television and the many wall outlets. I liked the mini fridge and microwave. We did not use the pool, gym, free wi-fi, or free breakfast, but they were available.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made the reservation for my daughter to stay the night to take an important test the next day. Bad weather was expected in my area for her drive. From the reservation to the day she checked in went smooth. I had asked for an early check in but unfortunately she had training and could not make the early check in. She arrived closer to 5. She said upon check in she was treated very well and they were very professional and kind. Her room was upgraded because apparently online it suggested I needed a handicap room. Was very kind of them. The room was clean and very inviting to be as close to a home environment as could be expected. Breakfast was ready and hot the next morning and she went on just 3 minutes up the road to her test. Thanks to everyone for keeping my girl safe while she stayed. She had everything in her room she needed. Would definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. The breakfast was ok, but they really need to start using real eggs. Too many processed foods on offer.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location clean and great Mexican restaurant right next door
Stayed 1 night in Dec 2023

10/10 Excellent

Jamey, Beavercreek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very friendly and the property was clean and inviting
Stayed 1 night in Dec 2023

2/10 Terrible

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rip off
While the stay was fine we had to switch hotels and did t stay the last day due to a relative switching hospitals mid way thru the trip. The hotel refused to refund us for the final due to their cancellation policy. I would like to think that the policy would have some flex for the unforeseen things hospital transfers. Enjoy your “bonus” money as you will not see me again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice breakfast with a well-maintained eating area. Only complaint is that if a television is left on a neutral channel should be selected. Eating breakfast with Fox "News" on is disconcerting and irritating. Not all of your guests are in the Cult.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Joann

Stayed 1 night in Dec 2023

8/10 Good

Yetta

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for one night. Convenient to the highway. Breakfast was very good. I'd stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

Allan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fresh- especially for a pet friendly hotel. Coffee was fresh morning and night. Great breakfast offering- with different choices each morning from the kitchen. Rooms were very quiet. Our dogs never heard a noise from the hallway despite it being a busy week with a full hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

HENRY, Palmyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

A
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Room was very nice. Everything looks almost brand new. Extremely clean and quiet .
Stayed 1 night in Nov 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

barbara

Travelled with partner
It was a very nice hotel, clean, up to date . Washrooms were very clean. All good. Breakfast was good .
Stayed 1 night in Nov 2023

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern bathroom, comfortable bed and convenient location
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Stayed 3 nights in Oct 2023

10/10 Excellent

Vasil

Stayed 1 night in Nov 2023

8/10 Good

Gordon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Older hotel needs a refurbishment, doors to rooms all scratched up
Stayed 1 night in Nov 2023

8/10 Good

Bobbie

Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and good breakfast.
Stayed 1 night in Oct 2023