Pico do Facho Viewpoint Tours and Activities

The Perestrello has recently been refurbished and our room on the 2nd floor of the annex was lovely. The bed was comfy, the room had plenty of storage/hanging space, a good size safe, small refrigerator and quiet air conditioning. The bathroom was spotless with a walk in rain fall shower. Our room had a balcony which got the sun until early afternoon. We used the pool in the garden as well as the one in the adjoining (by a short bridge) Miramar. The gardens and pool areas are really well cared for and maintained. Breakfast is served in a separate restaurant in the Miramar which has a lovely terrace. There is a freshly prepared hot food option together with an extensive range of cereal, rolls, cheese, meats etc. There are several good restaurants within easy walking distance. The hotel has underground parking at €15 per night. All the staff we meet couldn’t have been more helpful, friendly and welcoming. Our only reservation was (for light sleepers) there was some traffic noise in the late evening/early morning. Highly recommended.

We sent laundry and asked for quick service and did not get it back in time, we left without the laundry. They said they would ship it. But we actually needed it for the trip,😣

We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!