6/10 Okay
Sherry
Travelled with family
Apr 14, 2024
The rooms were spacious and comfortable. Good breakfast, especially the homemade jams and marmalades. A nice setting. Unfortunately, a number of areas for improvement. Swimming pool was not open; there were no other recreational facilities. The soccer field was overgrown; the balls flat; and, the nets had holes. There is an archery area that doesn’t seem to have been used for years. The hotel essentially has an 11 pm curfew, because there is no one at the reception to open the gates — this is quite inconvenient if returning late from dinner or from Agrigento. One of our rooms had a damp odor.
We had issues with laundry. Having sought and received confirmation in advance that the hotel had laundry services, we were surprised to be told at check in that there was no laundry service. Later, another receptionist confirmed that there was laundry service but not on that day. We had our laundry done the next day; some of the items were returned so wrinkled that we couldn’t wear them! 10 Euros per person’s laundry should have had better service.
Sherry
Stayed 1 night in Apr 2024