Titre : NOUVEAU! Desert Retreat w / Pool by Golf + Spring Training – Avis, offres et photos 2026 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Maison entière # Outdoor Kitchen, Heated Pool: Gilbert Retreat! Propriété de vacances à Gilbert avec une piscine privée et une cuisine ## Galerie de photos de l’hébergement Outdoor Kitchen, Heated Pool: Gilbert Retreat! ![Terrasse/patio](https://images.trvl-media.com/lodging/45000000/44260000/44259900/44259828/1edb4a26.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Téléviseur](https://images.trvl-media.com/lodging/45000000/44260000/44259900/44259828/18df9063.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 chambres, fer et planche à repasser, accès à Internet, literie fournie](https://images.trvl-media.com/lodging/45000000/44260000/44259900/44259828/71deeecc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Téléviseur](https://images.trvl-media.com/lodging/45000000/44260000/44259900/44259828/3b78734a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restauration en plein air](https://images.trvl-media.com/lodging/45000000/44260000/44259900/44259828/c80d9a8a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Emplacement - Commodités - Politiques ## Avis 9,8 Exceptionnel ### Maison entière 4 chambres2 salles de bain8 personnes1785 pi² ## Commodités populaires - Piscine - Cuisine - Laveuse - Sécheuse - Climatisation - Espace extérieur ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe. ### Outdoor Kitchen, Heated Pool: Gilbert Retreat! Experience 'Phoenix's coolest suburb' and its 300 days of sunshine at this 4-bedroom, 2-bath vacation rental set in Gilbert. Boasting a modernized interior and a private pool, along with its close proximity to the family-friendly downtown, local food scene, and vibrant nightlife, this home offers something for everyone. Whether you're here to relax poolside, catch a spring training game at Sloan Park, or golf at San Marcos Course, this is the ultimate getaway for year-round fun in the sun! \-- THE PROPERTY -- TPT-21345440 | Outdoor Entertainment Space | Family Friendly | Single-Story This home is calling all baseball fanatics, snowbirds, and outdoorsy families looking to take advantage of the best attractions, outdoor recreation, and spring training games in the Phoenix-area. Bedroom 1: Queen Bed | Bedroom 2: Queen Bed | Bedroom 3: 2 Twin Beds | Bedroom 4: Twin/Full Bunk Bed OUTDOOR LIVING: Private heated pool, furnished patio w/ dining table, built-in gas grill, fenced-in yard INDOOR LIVING: 3 flat-screen Smart TVs, ceiling fans, dining table, open floor plan KITCHEN: Fully equipped, granite countertops, dishwasher, microwave, coffee maker, blender, bar w/ seating for 4 GENERAL: Free WiFi, central air conditioning & heating, linens/towels, washer/dryer, laundry detergent, beach towels & chairs FAQ: Quiet hours (9:00 PM - 7:00 AM), optional nightly pool heat fee (paid pre-trip, applied to entire stay, needs 24 hours to heat) PARKING: Garage (2 vehicles), driveway (2 vehicles), no RVs or trailers \-- THE LOCATION -- GOLF: Western Skies Golf Club (3.3 miles), San Marcos Golf Course (4.0 miles), Greenfield Lakes Golf Course (4.6 miles), Dobson Ranch Golf Course (8.5 miles), TPC Scottsdale (29.1 miles) SPRING TRAINING: Hohokam Stadium (10.5 miles), Sloan Park- Chicago Cubs (13.7 miles), Tempe Diablo Stadium- Los Angeles (15.8 miles), Scottsdale Stadium- San Francisco Giants (19.1 miles), American Family Fields of Phoenix- Milwaukee Brewers (32.7 miles), Camelback Ranch- Chicago White Sox, Los Angeles Dodgers (41.4 miles) ATTRACTIONS: Mesa Arts Center (8.5 miles), Arizona Museum of Natural History (9.0 miles), Makutu's Island (9.6 miles), Casino Arizona (15.4 miles), Phoenix Zoo (19.2 miles), Desert Botanical Garden (19.7 miles), Old Town Scottsdale (20.0 miles), OdySea Aquarium (22.3 miles) OUTDOOR RECREATION: Espee Park (2.9 miles), Freestone Park (4.7 miles), Riparian Preserve at Water Ranch (6.7 miles), San Tan Mountain Regional Park (17.4 miles), South Mountain Park and Preserve (17.4 miles), Usery Mountain Regional Park (20.6 miles) AIRPORTS: Phoenix-Mesa Gateway Airport (8.6 miles) | Phoenix Sky Harbor International Airport (21.7 miles) \-- REST EASY WITH US -- Evolve makes it easy to find and book properties you'll never want to leave. You can relax knowing that our properties will always be ready for you and that we'll answer the phone 24/7\. Even better, if anything is off about your stay, we'll make it right. You can count on our homes and our people to make you feel welcome — because we know what vacation means to you. \-- POLICIES -- \- No smoking \- No pets allowed \- No events, parties or large gatherings \- Quiet hours are from 9:00 PM to 7:00 AM \- Additional fees and taxes may apply \- Photo ID may be required upon check-in \- NOTE: Your safety matters. This property features 4 exterior security cameras, on the front, side and back of the house, all facing out. They do not look into any interior spaces \- NOTE: There is an optional pool heat fee of $100/night (+ fees & taxes, paid pre-trip, applied to entire stay). The pool takes 24 hours to heat ## Commodités de l’hébergement ### Piscine/spa - Piscine chauffée - Piscine privée ### Internet - Disponible dans la maison : accès à Internet ### Stationnement et transport - Options de stationnement sur place incluant un garage ### Cuisine - Batterie de cuisine, vaisselle et couverts - Cafetière-théière - Four à micro-ondes - Lave-vaisselle - Machine à glaçons - Mélangeur - Réfrigérateur - Surface de cuisson ### Restauration - Table de salle à manger ### Chambres - 4 chambres - Draps fournis ### Salle de bain - 2 salles de bain - Séchoir à cheveux - Serviettes fournies ### Lieux de séjour - Table de salle à manger ### Divertissement - Téléviseur avec chaînes par câble/satellite ### Espaces extérieurs - Barbecue - Cour - Jardin - Patio meublé ### Buanderie - Installations de buanderie - Laveuse-sécheuse ### Confort - Chauffage - Climatisation ### Animaux de compagnie - Aucun animal de compagnie autorisé ### Accessibilité - Hébergement non-fumeurs ### Services et commodités - Fer et planche à repasser ### Activités - Piscine chauffée ### Dispositifs de sécurité - Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) - Trousse de premiers soins - Extincteur ### Information générale - Jardin - Taille de l’unité : 1 785 pieds carrés ## Hébergements similaires ![Terrasse/patio](https://images.trvl-media.com/lodging/103000000/102230000/102221400/102221317/149d244e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Desert Oasis in Mesa : Poolside & Hot Tub Retreat Mesa - Piscine - Baignoire à remous - Cuisine - Laveuse 10 Exceptionnel 2 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=102221317&PinnedHotelID=102221317&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine extérieure, piscine chauffée](https://images.trvl-media.com/lodging/72000000/71210000/71206300/71206282/d91e0c9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resort-style living in Gilbert- heated pool/firepit/billiards & game room, 4bdrm Gilbert - Piscine - Cuisine - Laveuse - Sécheuse 10 Exceptionnel 37 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=71206282&PinnedHotelID=71206282&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine extérieure](https://images.trvl-media.com/lodging/45000000/44490000/44484000/44483996/73ef2a8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mountain View with Pool and Spa Ahwatukee Foothills - Piscine - Baignoire à remous - Cuisine - Laveuse 9,8 Exceptionnel 103 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=44483996&PinnedHotelID=44483996&HadPinnedHotel=true®ionId=-1&adults=2) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/88000000/87840000/87830600/87830562/1823a427.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newly renovated house with private pool, washer/dryer, enclosed backyard, grill Melrose Meadows - Piscine - Cuisine - Laveuse - Sécheuse 9,2 Merveilleux 33 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=87830562&PinnedHotelID=87830562&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrasse/patio](https://images.trvl-media.com/lodging/91000000/90700000/90690800/90690763/c4992ca3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boho 4BR Retreat | Heated Pool + Spa + Tiki Bar Madera Parc - Piscine - Baignoire à remous - Cuisine - Laveuse 9,0 Merveilleux 33 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=90690763&PinnedHotelID=90690763&HadPinnedHotel=true®ionId=-1&adults=2) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/111000000/110620000/110618700/110618663/w1199h800x1y1-c9b0fa9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4-bedroom, 3 Bath Home in Gilbert—Pets Welcome Seville - Cuisine - Laveuse - Sécheuse - Animaux de compagnie acceptés 10 Exceptionnel 11 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=110618663&PinnedHotelID=110618663&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine extérieure](https://images.trvl-media.com/lodging/104000000/103550000/103547100/103547012/922d4db4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### East Mesa Rock slide paradise! 5bdr, 3bath Mesa - Piscine - Baignoire à remous - Cuisine - Laveuse 10 Exceptionnel 32 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=103547012&PinnedHotelID=103547012&HadPinnedHotel=true®ionId=-1&adults=2) ![Restauration en plein air](https://images.trvl-media.com/lodging/34000000/33500000/33490200/33490174/bc66000f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4 bedroom Home in Gilbert, Val Vista Lakes master planned community, Sleeps 8-1 Val Vista Lakes - Cuisine - Laveuse - Sécheuse - Climatisation 10 Exceptionnel 92 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=33490174&PinnedHotelID=33490174&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/112000000/111280000/111276400/111276319/fe24a8a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW, Clean, Cozy. GREAT PRICE! South Tempe - Piscine - Cuisine - Laveuse - Sécheuse 10 Exceptionnel 2 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=111276319&PinnedHotelID=111276319&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine chauffée](https://images.trvl-media.com/lodging/32000000/31440000/31432000/31431982/w977h650x74y17-b272dbe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spring Training Gem! Gorgeous AZ Oasis! Monthly available! Power Ranch - Piscine - Cuisine - Laveuse - Sécheuse 10 Exceptionnel 52 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=31431982&PinnedHotelID=31431982&HadPinnedHotel=true®ionId=-1&adults=2) ## Politiques ### Arrivée Arrivée à partir de 16 h Âge minimal pour l’enregistrement : 18 ans ### Départ L’heure limite de départ est 10 h. ### Instructions spéciales pour l’enregistrement L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ. Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique. ### Animaux de compagnie Les animaux de compagnie ne sont pas autorisés. ### Enfants et lits supplémentaires Les enfants sont bienvenus. ### Événements Aucun événement autorisé ### Fumeurs/non-fumeurs Interdis de fumer ## Renseignements importants ### À savoir Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement. Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe sont strictement interdits. L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de premiers soins. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. Numéro d’enregistrement de la propriété 21345440 ### Hébergement également appelé Vrbo Property Gilbert Retreat w/ Patio Outdoor Kitchen Pool! New! Desert Retreat W/pool by Golf+spring Training Gilbert Retreat w/ Outdoor Kitchen & Private Pool! Gilbert 435770 ## À propos du quartier ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.32172%2C-111.79731&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ad1BXVDWGiOuMBqjLQ5SxkE4aAc=) Gilbert, AZ #### À proximité - Bowlero Gilbert \- 14 min à pied \- 1.2 km - Regal Gilbert \- 15 min à pied \- 1.3 km - Dignity health AZ General \- 3 min en voiture \- 3.1 km - Arizona State University \- 19 min en voiture \- 23.7 km - Centre des congrès de Phoenix \- 29 min en voiture \- 41.7 km #### Transport - Gare routière Chandler Fashion Center Transit Center : à 12 min en voiture - Chandler, AZ (CHD-Aéroport municipal de Chandler) : à 8 min en voiture #### Restaurants - ‪Buffalo Wild Wings - ‬3 min en voiture - ‪Tacos El Gordo - ‬11 min à pied - ‪Venezia's Pizzeria - ‬11 min à pied - ‪Nishikawa Ramen - ‬18 min à pied - ‪Chipotle Mexican Grill - ‬3 min en voiture ## Foire aux questions ### Outdoor Kitchen, Heated Pool: Gilbert Retreat! possède-t-il une piscine? ### Outdoor Kitchen, Heated Pool: Gilbert Retreat! accepte-t-il les animaux de compagnie? ### À quelle heure est-il possible d'arriver à Outdoor Kitchen, Heated Pool: Gilbert Retreat!? ### À quelle heure doit s'effectuer le départ à Outdoor Kitchen, Heated Pool: Gilbert Retreat!? ### Où se situe Outdoor Kitchen, Heated Pool: Gilbert Retreat!? ## Avis pour Outdoor Kitchen, Heated Pool: Gilbert Retreat! ## Avis ### Exceptionnel Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives. [Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 46 8 – Bien 4 6 – Acceptable 0 4 – Médiocre 0 2 – Terrible 1 ### 10 Propreté ### 9,8 Emplacement ### 10 Écoresponsabilité ### 8,0 État et installations de l’hébergement ## Avis ### 10/10 – Excellent #### Marsha M. 30 nov. 2025 Points forts : Propreté Nice home that fit our group really well. Everything was clean, comfortable, and exactly as described. We had a great stay. ##### Marsha M. Séjour de 3 nuits en novembre 2025 ### 10/10 – Excellent #### Val M. 3 nov. 2025 Points forts : Propreté Beautiful home. We loved it ##### Val M. Séjour de 4 nuits en octobre 2025 ### 10/10 – Excellent #### Michele B. 13 août 2025 Points forts : Propreté Great location! This house suited our needs perfectly, and Paul was very accommodating of our flight times. Will stay here again! ##### Michele B. Séjour de 5 nuits en août 2025 ### 10/10 – Excellent #### cyndi c. 17 juin 2025 Points forts : Propreté Perfect place to hang out and meet up with family and friends. We loved it. ##### cyndi c. Séjour de 4 nuits en juin 2025 ### 10/10 – Excellent #### Travis E. 13 mai 2025 Points forts : Propreté #### Graduation stay Great location for our trip to PHX for son’s graduation. Excellent location sand accommodations.Would rent here again. ##### Travis E. Séjour de 6 nuits en mai 2025 ### 10/10 – Excellent #### Tricia B. 10 mai 2025 Points forts : Propreté #### Perfect getaway We had a great time! The house was clean, the location was perfect, and the pool was a great bonus. Everything was just as expected, and we would definitely stay again. ##### Tricia B. Séjour de 7 nuits en avril 2025 ### 10/10 – Excellent #### Emily D. 4 avr. 2025 Points forts : Propreté #### Golf Very good ##### Emily D. Séjour de 20 nuits en février 2025 ### 10/10 – Excellent #### Kim I. 23 févr. 2025 Points forts : Propreté ##### Kim I. Séjour de 5 nuits en janvier 2025 ### 8/10 – Bien #### R L. 21 févr. 2025 Points forts : Propreté #### Just to relax Beautiful, clean, comfortable home. Nice neighborhood, just not close to the places we wanted to visit. Online listing did not make clear that there was an additional fee for the heated pool, we did not notice any mention of it until too late. This was a big deal for us, since that was the main reason we chose the house. ##### R L. Séjour de 6 nuits en février 2025 ### 10/10 – Excellent #### Shirley H. 21 févr. 2025 Points forts : Propreté #### Arizona getaway We loved our time at this property. The host was wonderfully communicative and quick to respond to questions. I would highly recommend this home for your stay in Gilbert. ##### Shirley H. Séjour de 4 nuits en février 2025 ### 10/10 – Excellent #### Karie P. 16 sept. 2024 Points forts : Propreté #### Great house The house was just as described and very clean! Super convenient, nothing was more than 25 min away including the airport! This was a work trip but the house and pool made it relaxing after the work day! ##### Karie P. Séjour de 3 nuits en septembre 2024 ### 8/10 – Bien #### Matthew Voyage en famille 2 juin 2024 Points forts : Propreté, état et installations de l’hébergement Great house. The pool and garage made it wonderful while we were there. Quiet and very comfortable. Totally would stay again. ##### Matthew Séjour de 4 nuits en mai 2024 ### 10/10 – Excellent #### Marvin A. 22 avr. 2024 Points forts : Propreté #### Excellent place We gathered for a funeral and this was a great place to get us together ##### Marvin A. Séjour de 3 nuits en avril 2024 ### 10/10 – Excellent #### ursula w. 12 avr. 2024 Points forts : Propreté #### Perfect Arizona vacation house Our family loves this property Great location Very well supplied Great outdoor area ##### ursula w. Séjour de 9 nuits en mars 2024 ### 10/10 – Excellent #### Richard K. 27 mars 2024 Points forts : Propreté #### Nice House in a Quiet Neighborhood We enjoyed our stay. The house had excellent amenities and we had no significant issues. The fee for heating the pool was a bit steep, so we passed on that. Other than that, it was a great experience. Highly recommend this house. ##### Richard K. Séjour de 7 nuits en mars 2024 ### 10/10 – Excellent #### Gregory E. 2 janv. 2024 Points forts : Propreté #### Clean and Comfortable Worked very well for our extended family. Clean, comfortable and just as advertised. ##### Gregory E. Séjour de 4 nuits en décembre 2023 ### 10/10 – Excellent #### Shawna R. 2 nov. 2023 Points forts : Propreté #### Love it!! Would stay again ##### Shawna R. Séjour de 3 nuits en juin 2023 ### 10/10 – Excellent #### Purcell S. 9 août 2023 Points forts : Propreté #### Gilbert Getaway This house was perfect for my family and I. It suited our large family with plenty of room to feel comfortable and very spacious. Check in was super easy and convenient. Location is great with nearby shopping and family functions. ##### Purcell S. Séjour de 3 nuits en août 2023 ### 10/10 – Excellent #### Teresa H. 22 mars 2023 Points forts : Propreté #### Restful Vacay I’m a first timer user of Vrbo and I was hopeful that all would go smoothly since everything is done online. It went amazingly smooth, Sunny the property manager was quick it answer questions. The property was very nice. I would stay at this property again. ##### Teresa H. Séjour de 3 nuits en mars 2023 ### 10/10 – Excellent #### Voyageur vérifié 21 févr. 2023 Points forts : Propreté #### Family Friendly So happy to have stayed here. Kids enjoyed the pool and lots of games and plenty of beds! Everyone had a wonderful time. ##### Voyageur vérifié Séjour de 3 nuits en février 2023 ### 10/10 – Excellent #### Dennis B. 11 févr. 2023 Points forts : Propreté #### Location Nice safe area to walk and many nice places to eat ##### Dennis B. Séjour de 30 nuits en janvier 2023 ### 8/10 – Bien #### Chuck B. 3 nov. 2022 Points forts : Propreté #### Great stay and very convenient location The property was nice and very clean, great neighborhood and perfect location for our needs. However, our only complaint is that all of us were bitten on ankles and arms by unseen bugs causing itching and welts after sitting outside and also sitting inside. Not sure where they were coming from so that was disappointing to not be able to enjoy the back patio hence the 4 star overall rating. Also the shower in the master bathroom needs a better temperature adjustment. Couldn't temper down the hot water. ##### Chuck B. Séjour de 3 nuits en octobre 2022 ### 10/10 – Excellent #### Stacy S. 5 sept. 2022 Points forts : Propreté #### 40th birthday This property is very nice and in a nice neighborhood! We would stay here again! Close to grocery stores, and gas station. Very clean and inviting. ##### Stacy S. Séjour de 3 nuits en septembre 2022 ### 10/10 – Excellent #### Toni L. 28 avr. 2022 Points forts : Propreté #### “Our house in AZ” This house was perfect for my family of 6\. We loved our time at the house. It was absolutely perfect. The kitchen was well stocked with appliances and utensils. Plenty of towels, pool toys, and board games for the kids. When we go back to Arizona we will definitely get this house again. ##### Toni L. Séjour de 5 nuits en avril 2022 ### 2/10 – Terrible #### Karie J. 1 déc. 2021 Points faibles : Propreté #### Such awful customer service. DO NOT use Evolve Travel. What an awful experience. The house in general was clean and spacious, however we had a horrible experience with getting the pool heated prior to our visit—even though that was the main reason that we selected this property. Then the property management company, Evolve, were useless and even rude at times. Here's the story: I contacted the property Guest Contact (aka the property contact) after securing the reservation because we noticed that there was "an additional $75 per night to heat the pool" which was not clearly called out in the property summary, but rather buried in the "small copy." She advised me to contact Evolve. They were kind enough to give us a $100.00 credit for the $316.00 pool heat fee due to this confusion, but then right before the checkin time we were told that the pool was broken and not heating. Which again, the reservation said that "on-site manager turns the pool heater on BEFORE the guest arrives and it is set at 84 degrees" and it was definitely not. We were obviously very disappointed with this news being that we specifically selected this home for the heated pool amenities and were planning on spending a lot of family time relaxing in the pool (November in AZ). The Guest Contact texted us that they scheduled a pool tech to come out that night but then hours past and she was still not able to get confirmation when it was going to get fixed. After almost a dozen of texts and phone calls by myself and my husband to Evolve and the Guest Contact, my husband was thankfully able to figure out how to adjust the heater to turn on (even though it still had an error on the panel). We were so bummed at the time waisted on calls/texts on our vacation, but also the emotional rollercoaster of explaining to the kids that the pool was not going to be warm after all. The worst part about all of this is that they told us that they were going to reimburse us for ALL of the pool heat costs, but then later decided that "we were unable to determine that the issues reported warrant the refund requested." Such awful customer service. DO NOT use Evolve Travel. ##### Karie J. Séjour de 4 nuits en novembre 2021