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Reviews of Comfort Suites Scottsdale Talking Stick Entertainment District

2.5 out of 5
Comfort Suites Scottsdale Talking Stick Entertainment District
9215 E Hummingbird Lane, Scottsdale, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 992 reviews" "
Rating 8 - Good. 192 out of 992 reviews" "
Rating 6 - Okay. 56 out of 992 reviews" "
Rating 4 - Poor. 21 out of 992 reviews" "
Rating 2 - Terrible. 25 out of 992 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Nice breakfast variety. Pool water was too cold and hottub too hot for our liking.
Stayed 1 night in May 2024

10/10 Excellent

Anissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, friendly staff. Very close to shopping, arcades, golfing activities, and more! Will stay again.
Stayed 1 night in May 2024

10/10 Excellent

Clint

Liked: Cleanliness, amenities, property conditions & facilities
Booked through Expedia asked for Receipt I was told Expedia would send me a receipt Expedia did not I need reimbursed from The company I work for This is the only problem I have with this is establishment. stayed there four nights print me a receipt for four nights
Stayed 2 nights in May 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good dinner selections. A great gym that’s nearby. Talking casino not too far away. I would stay here again
Stayed 1 night in Apr 2024

8/10 Good

Violet

Travelled with family and small children
Liked: Amenities
Big rooms for my family and i. Breakfast was good lots of great options. Only thing i didnt like was the beds hard.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Staff, nice and really comfy rooms.
Stayed 1 night in May 2024

10/10 Excellent

Tiffeny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and staff were amazing. The breakfast was really good. Before I booked it I always look at the views and some people literally be making lies up. This is a must stay again.
Stayed 2 nights in May 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room. Enjoy the breakfast and nice touch of apples and chocolate cookies when we arrived. The check in process was quick the fellow at the counter did not want to tell us time of breakfast just asked us ti read the info.Check out the girl was extremely very nice
Stayed 1 night in May 2024

10/10 Excellent

Jesus, TACOMA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except thru no fault of their own the customers for the business take the parking for the guests.
Stayed 2 nights in May 2024

10/10 Excellent

Sydney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant check in experience. Close to talking stick casino. Had fun.
Stayed 1 night in May 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Nothing special. Quiet and clean. Staff was extremely polite and friendly. Would definitely stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Ruben

Stayed 1 night in Feb 2024

10/10 Excellent

Trenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall
Stayed 3 nights in May 2024
Response from Chad Garcia on May 7, 2024
Thank you Trenton, we are happy to hear you had a great experience at our hotel. We thank you for staying with us and hope to see you on your next visit.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food and a good time
Stayed 2 nights in May 2024
Response from Chad Garcia on May 7, 2024
Thank you Nancy for the kind comments on our staff and breakfast, we value our guest feedback and we thank you for staying with us.

10/10 Excellent

Bethzaida

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in Apr 2024
Response from Chad Garcia on May 7, 2024
Thank you Bethzadia, we always love hearing when a guest has an enjoyable stay and to recommend to others. We hope to see you again soon!

10/10 Excellent

Cindia

Stayed 1 night in May 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Chad Garcia on May 7, 2024
Thank you for staying with us Carla we are happy you enjoyed your stay with us!

10/10 Excellent

Vince

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy
Stayed 1 night in May 2024

10/10 Excellent

Jesus, TACOMA

Stayed 2 nights in Mar 2024

10/10 Excellent

Jesus, TACOMA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Vernon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location
Stayed 1 night in Apr 2024

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Shout out to Housekeeping Mgr Devan who tried to help my bathtub plug to work. She came twice. She always greeted me when she saw me in the hallway as I stayed 10 day. I was disappointed that there was no recycling of plastic bottles, water cups or aluminum cans. You should be doing that.
Stayed 10 nights in Apr 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 9 nights in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room excellent location and good costumer service,
Stayed 2 nights in Apr 2024
Response from Chad Garcia on Apr 24, 2024
Thank you Mario, we are happy to hear we were able to meet your expectations and we hope to see you again soon!

10/10 Excellent

Tyler

Stayed 1 night in Apr 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Apr 2024
Response from Chad Garcia on Apr 21, 2024
Thank you Renee for your comment we love hearing how friendly our staff is, we hope to see you again soon.

10/10 Excellent

John Allen

Stayed 6 nights in Apr 2024

10/10 Excellent

Satish

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property and friendly staff. Breakfast was good. Our family thoroughly enjoyed the stay.
Stayed 6 nights in Dec 2023
Response from Chad Garcia on Apr 21, 2024
We are happy to hear you and your family enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Jorel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility
Stayed 1 night in Apr 2024
Response from Chad Garcia on Apr 21, 2024
Thank you Jorel for you comment, we value our guest feedback and happy to see we were able to meet your expectations during your stay. Hope to see you again soon.

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be more pleased with my stay
Stayed 8 nights in Feb 2024
Response from Chad Garcia on Apr 21, 2024
Thank you Julia we are happy to hear you enjoyed your stay with us! Thank you for choosing us and we hope to see you again soon.

10/10 Excellent

Joshua

Liked: Staff & service, property conditions & facilities
Very clean and very large room.
Stayed 1 night in Apr 2024
Response from Chad Garcia on Apr 21, 2024
I am happy to hear your room was clean when you checked in, we thank you for your feedback and hope to see you again soon.

8/10 Good

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable price
Stayed 1 night in Apr 2024
Response from Chad Garcia on Apr 21, 2024
Thank you Alan for your feedback during your stay, we hope to see you again on your next visit.

8/10 Good

Jason

Business traveller
Excellent location and newer build. Breakfast is outstanding for the price. Figure a family of 4 and you almost pay for the room. Not a 4-5 star hotel, but really nice.
Stayed 2 nights in Apr 2024
Response from Chad Garcia on Apr 18, 2024
Thank you Jason, we are happy to hear you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chad Garcia on Apr 18, 2024
Thank you Lucila for the review, happy to hear you were able to enjoy your stay with us, and hope to see you again soon!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the middle of lots of stuff to do!
Stayed 1 night in Apr 2024
Response from Chad Garcia on Apr 15, 2024
We definitely have lots to do around the hotel area, I'm glad you were able to enjoy what activities we have here. Hope to see you again soon.

10/10 Excellent

alex, Henderson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Apr 2024
Response from Chad Garcia on Apr 15, 2024
Thank you for completing a survey, hope to see you on your next visit to Scottsdale.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Chad Garcia on Apr 15, 2024
Thank you Robert, good to see you enjoyed your stay with us!

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Would definitely stay again.
Stayed 3 nights in Apr 2024
Response from Chad Garcia on Apr 11, 2024
Thank you Albert, we are happy to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Carrie

Stayed 1 night in Apr 2024

8/10 Good

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean it was. The room was amazing, quiet and fully spacious for our little one. One thing I didnt like was that if you're trying to get ahold of the property via Phone, don't bother, they will not answer. I kept calling them for 2 days and no answer. Upon arriving, the gentleman at the front desk heard and saw the phone ringing and said "I hate when the phone is ringing, I don't have time to answer them" and proceeded to silence the call.
Stayed 1 night in Mar 2024
Response from Chad Garcia on Apr 8, 2024
My apologies for the staff not answering the phones, I have addressed the issue and hope this does not happen again.

2/10 Terrible

Jamie, Colbert

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was kept up all night by maintenance right next to my room and then reawakened by slamming doors when the employee locked himself in the bathroom. I asked for the manager, who was at the store, to please call me and received 0 response.
Stayed 1 night in Apr 2024

6/10 Okay

Ashley

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fixtures in room broken, tub drain stop didn’t fit, couldn’t fill up tub. Man at check in was rude and unwelcoming. Young lady at check was very friendly. Would stay elsewhere next time.
Stayed 3 nights in Mar 2024
Response from Chad Garcia on Apr 1, 2024
I am sorry to hear you had a bad experience at our hotel, I will speak to the team and address the issues.

4/10 Poor

Paige

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Chad Garcia on Apr 1, 2024
I am sorry we did not meet your expectations during your stay with us, I hope we get the chance to see you again!

8/10 Good

Rhonda, Queen Creek

Travelled with family
Liked: Amenities
Bathroom floor was gross so we put towels down and wore shower shoes. Everything else was fine. Breakfast are was very unkept. No one was around to clean up spills and the choices were cheap and not worth it. We are the first day but decided not to wake up early the next as it wasn’t worth it. The pool and hotub were great. Strong vents to massage your back and nice and hot. Kids enjoyed the pool.
Stayed 2 nights in Mar 2024
Response from Chad Garcia on Mar 25, 2024
My apologies for the bathroom floor being dirty, I will pass this along to the team to ensure it doesn't happen again.

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I didn't get the room that I paid for the upgrade. Tried 5 rooms, all were very dirty. Crumbs on couch, carpet dirty, hair all over the bathroom floor. Hair in the sheets, one mattress had cigarette burn. Ended up leaving and filing a claim for a full refund. Expedia could've get hotel to answer phone to authorize a refund. Last 3 time staying at Comfort Suites Takling Stick have had troubles with dirty rooms. And a leaking water pipe that turned off water for hours with a member of the construction crew just walked into our room without knocking. Won't be back.
Stayed 1 night in Mar 2024
Response from Chad Garcia on Mar 25, 2024
My apologies for the inconvenience during your stay, I am looking into the situation and to get this resolved for you.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always consistent with service, cleanliness, breakfast, and staff attentiveness.
Stayed 2 nights in Mar 2024
Response from Chad Garcia on Mar 17, 2024
We are happy to hear we were able to meet your expectations during your stay, we hope to see you again soon!

6/10 Okay

Marissa

Stayed 1 night in Mar 2024
Response from Chad Garcia on Apr 8, 2024
Thank you for staying with us and leaving us feedback, we hope to see you again soon.