Title: Best Western Plus Gilbert/Mesa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Gilbert/Mesa Hotel in Mesa with free breakfast and a fitness center ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/12700/12620/cea3746e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Combined shower/tub, designer toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/20000/12700/12620/w3836h3018x4y0-9d6c65cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink](https://images.trvl-media.com/lodging/1000000/20000/12700/12620/w3836h2190x4y4-e1433cb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12700/12620/w3840h2148x0y3-d17e4859.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/12700/12620/b762c4ad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western PLUS Mesa offers genuine hospitality in a prime city spot. Enjoy a complimentary breakfast buffet, relax in the hot tub, stay fit in the fitness center, and use free WiFi in common areas. Wake-up service is also available. 7.8 Good ## Popular amenities - - Hot tub - Parking available - Pool - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=12620&PinnedHotelID=12620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=12620&PinnedHotelID=12620&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=12620&PinnedHotelID=12620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=12620&PinnedHotelID=12620&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12620&PinnedHotelID=12620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12620&PinnedHotelID=12620&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12620&PinnedHotelID=12620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12620&PinnedHotelID=12620&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### Standard Room, 2 Queen Beds, Accessible, Non Smoking ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator HDTV Hypo-allergenic bedding Premium bedding - Sleeps 4 - 2 Queen Beds ### Standard Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator HDTV Hypo-allergenic bedding Premium bedding - Sleeps 2 - 1 King Bed ### Standard Room, 2 Queen Beds, Non Smoking ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator HDTV Hypo-allergenic bedding Premium bedding - Sleeps 4 - 2 Queen Beds ### Standard Room, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator HDTV Hypo-allergenic bedding Premium bedding - Sleeps 2 - 1 King Bed ### Standard Room, 1 King Bed, Non Smoking (Small Room) ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator HDTV Hypo-allergenic bedding Premium bedding - Sleeps 2 - 1 King Bed ## You may also like Ad ![Reception](https://images.trvl-media.com/lodging/16000000/15120000/15118200/15118122/37cda094.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Phoenix East Mesa Mesa - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,005 reviews CA $139 CA $159 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Phoenix-Hotels-Hampton-Inn-Suites-Phoenix-East-Mesa.h15118122.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178298&destination=Phoenix (and vicinity)&destType=MARKET&latLong=33.44828,-112.07518&searchId=825a7b54-d049-41c6-aebe-fe7031282adb&top_cur=CAD) Ad ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/450000/440500/440442/7ed0c14f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Apache Junction, AZ Apache Junction - 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Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 807 reviews CA $168 CA $191 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Phoenix-Hotels-Home2-Suites-By-Hilton-Gilbert.h25178166.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178298&destination=Phoenix (and vicinity)&destType=MARKET&latLong=33.44828,-112.07518&searchId=825a7b54-d049-41c6-aebe-fe7031282adb&top_cur=CAD) Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/34000000/33300000/33291200/33291171/7fd72107.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton Gilbert Gilbert - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,006 reviews CA $139 CA $159 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Phoenix-Hotels-Tru-By-Hilton-Gilbert.h33291171.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=178298&destination=Phoenix (and vicinity)&destType=MARKET&latLong=33.44828,-112.07518&searchId=825a7b54-d049-41c6-aebe-fe7031282adb&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/9000/8932/a1290712_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Phoenix Mesa Mesa - 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Pool - Hot tub - Pet-friendly - Free WiFi 8.6 Excellent 1,000 reviews CA $142 CA $162 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Phoenix-Hotels-Sheraton-Mesa-Hotel-At-Wrigleyville-West.h9393523.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178298&destination=Phoenix (and vicinity)&destType=MARKET&latLong=33.44828,-112.07518&searchId=825a7b54-d049-41c6-aebe-fe7031282adb&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Best-Western-Plus-GilbertMesa.h12620.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Best-Western-Plus-GilbertMesa.h12620.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.38836%2C-111.78822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QHKiS1iVFrPFDN8oFwRXe0AHFvU=) 1563 S Gilbert Rd, Mesa, AZ, 85204 #### What's nearby - AMF Mesa Lanes - 7 min walk - 0.6 km - Arizona State University - 11 min drive - 17.7 km - Talking Stick Resort Casino - 16 min drive - 28.9 km - Chase Field - 21 min drive - 35.0 km - Phoenix Convention Center - 21 min drive - 36.1 km #### Getting around - Gilbert Road / Main Street Station - 3 min drive - Phoenix Sky Harbor Intl. Airport (PHX) - 20 min drive #### Restaurants - ‪Circle K - ‬7 min walk - ‪McDonald's - ‬14 min walk - ‪Native Grill & Wings - ‬2 min walk - ‪Black Rock Coffee Bar - ‬10 min walk - ‪Fruitlandia - ‬14 min walk ## About this property ### Best Western Plus Gilbert/Mesa Property highlights At Best Western Plus Gilbert/Mesa, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the hot tub. In addition to a 24-hour business center, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Self parking (surcharge), express check-out, and express check-in - An elevator, smoke-free premises, and multilingual staff - A 24-hour front desk, free newspapers, and tour/ticket assistance Room features All 115 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Other conveniences in all rooms include: - Free infant beds and free extra beds - Bathrooms with designer toiletries and shower/tub combinations - 32-inch HDTVs with premium channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![Room, 2 Queen Beds, Accessible](https://images.trvl-media.com/lodging/1000000/10000/3800/3749/7b43a1e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn & Suites by Wyndham Mesa Near Phoenix Mesa - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 2,009 reviews CA $100 CA $114 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=3749&PinnedHotelID=3749&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1840000/1838000/1837951/c19673d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Azure Hotel Mesa - Pool - Hot tub - Breakfast included - Parking included 8.8 Excellent 1,600 reviews CA $122 CA $147 total includes taxes & fees Nov 19 - 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Pet-friendly 9.0 Wonderful 206 reviews CA $162 CA $185 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=2724227&PinnedHotelID=2724227&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/20000/12900/12882/b5f8095a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Superstition Springs Inn East Mesa - Pool - Hot tub - Breakfast included - Parking included 7.8 Good 954 reviews CA $147 CA $168 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=12882&PinnedHotelID=12882&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free RV/bus/truck parking on site - Self parking on site (surcharge) - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:30 AM ### Things to do - Gym - Hot tub - Outdoor pool - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2 meeting rooms - 24-hour business center - 480 square feet of conference space - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Low-height door lock - Low-height view port in door - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - 1 building - 4 floors - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels - Pay movies ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Long-term renters welcome Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and hot tub with adult supervision ### Property is also known as Jaffotel Jaffotel Hotel Jaffotel Mesa Jaffotel Mesa Hotel Best Western Plus Mesa Hotel Best Western Plus Mesa Hampton Inn Phoenix/Mesa Hotel Mesa Hampton Inn Mesa The Jaffotel Mesa Hotel Best Western Plus Mesa Mesa Best Western Plus Mesa Hotel Best Western Plus Mesa Hotel Mesa ## Frequently asked questions ### Does Best Western Plus Gilbert/Mesa have a pool? > Yes, this property has an outdoor pool. ### Is Best Western Plus Gilbert/Mesa pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Self parking is available for a fee. ### What time is check-in at Best Western Plus Gilbert/Mesa? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Best Western Plus Gilbert/Mesa? > Check-out is at 11:00 AM. ### Where is Best Western Plus Gilbert/Mesa located? > Situated in Mesa, this hotel is 2.4 mi (3.8 km) from Hale Centre Theatre and 2.5 mi (3.9 km) from Gilbert Farmers Market. Mesa Arizona Temple and Golfland Sunsplash are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Plus Gilbert/Mesa Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 361 8 - Good 328 6 - Okay 145 4 - Poor 94 2 - Terrible 71 ### 7.8/10 Cleanliness ### 8.6/10 Staff & service ### 7.6/10 Amenities ### 7.4/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 8/10 Good #### Leslie Sep 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Create staff. Had a late check in and they were very accommodating ##### Leslie Stayed 3 nights in Aug 2022 ### 8/10 Good #### Veronica May 28, 2022 Liked: Cleanliness, staff & service Breakfast was great. The staff is beyond pleasant, friendly and helpful. The pool was under renovations and it was clearly posted and that was fine. The bathroom was clean but the bathtub needs improvement. ##### Veronica Stayed 2 nights in May 2022 ### 10/10 Excellent #### Cynthia Jul 4, 2022 Liked: Cleanliness, staff & service, room comfort #### Comfortable stay Older but they’re remodeling. Our room wasn’t yet updated. Thin blanket so ask right away for extra if you want to be warm. ##### Cynthia Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Tory Jul 4, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We arrived and the female clerk was out side in a car........with someone....she was rude and no one else was here abandoned pool was green she left back to her car before we even got our luggage out the room is terrible tub filthly went to complain no one in hotel front desk anywhere we just went upstairs locked door leaving at first light..I want a refund have not slept ##### Tory Stayed 1 night in Jul 2022 ### 4/10 Poor #### Isaac Jun 20, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities The breakfast was good. I didn’t trust the check in staff. The pool was closed and I was told it had been closed for over a month. The website wasn’t updated. Hallways were dirty and shower had chips in it ##### Isaac Stayed 2 nights in Jun 2022 ### 2/10 Terrible #### chance May 30, 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Pool does not work. Druggy people hang around hotel. ##### chance Stayed 2 nights in May 2022 ### 2/10 Terrible #### Joan May 22, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities The room was obnoxiously hot with air conditioning set point of 61; checked out after an 1 hour. Room smelled bad (421); shower hard to operate something wrong; sink faucet only had hot water. Aweful experiment. Also waited 20 minutes to check in ##### Joan Stayed 1 night in May 2022 ### 6/10 Okay #### Debra May 21, 2022 Liked: Cleanliness Disliked: Property conditions & facilities Wings and bar next door had a shooting. If we hadn’t gotten delayed in getting backtothe hotel that evening we would’ve been walking through the parking lot when the shooting was going on. Sink faucet loose only a small stream of water would come out, no shower curtain—had to ask cleaning staff for one (they were helpful). Front desk clerk kept yawning whole time we were checking in even after we commented. ##### Debra Stayed 2 nights in May 2022 ### 2/10 Terrible #### Maria May 17, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is old. Our room #220 had a huge stain on the carpet and the air conditioner unit made so much noise it was hard to sleep. Also, the TV did not work someone had to come and fix it. We did not have a mirror in our room but my sister’s room did but her room did not have towels or TP. There were also paper signs on the elevator that the pool was under construction but the website did not mention this when we booked the rooms. The hotel is next to a restaurant and the outside parking lot is poorly kept. ##### Maria Stayed 3 nights in May 2022 ### 10/10 Excellent #### Annemarie May 17, 2022 Front desk was helpul and efficient. Everything was nice/ clean. They could use some new carpeting ##### Annemarie Stayed 2 nights in May 2022 ### 2/10 Terrible #### Gyanendra May 17, 2022 Liked: Staff & service Disliked: Property conditions & facilities The property is in a terrible condition. The carpet in the entire building is so old and dirty that if you walk bare feet, feet gets black dirt. ##### Gyanendra Stayed 2 nights in May 2022 ### 8/10 Good #### jeri May 1, 2022 Liked: Staff & service, amenities The parking lot was well lit. ##### jeri Stayed 2 nights in Apr 2022 ### 8/10 Good #### Gwendolin Apr 26, 2022 Liked: Cleanliness, staff & service, room comfort #### Doors dragging, walls sagging. The walls around bathroom seem to be shifting inside and out. Doors dragging on the floor. ##### Gwendolin Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Naomi Apr 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and quiet ##### Naomi Stayed 1 night in Apr 2022 ### 10/10 Excellent #### brenda Apr 11, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Clean and comfortable. Staff friendly. Breakfast bar very good. ##### brenda Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Faith Apr 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was convenient to the venue we were visiting, Antique Wedding house. It was right near freeway and didnt hear road noise from our room. ##### Faith Stayed 1 night in Apr 2022 ### 4/10 Poor #### Verified traveller Apr 4, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### disappointed The staff were great, breakfast was good. As far as the room, the tub and bathroom floor was extremely slick, there was not a non slip matt for the tub. Our bathtub backed up when room next door used their tub. The hotel was so noisy we didn't get much sleep at all. Bed was comfortable and the room had fridge and microwave which is always nice. ##### Verified traveller Stayed 1 night in Apr 2022 ### 8/10 Good #### Richeanne Apr 4, 2022 Liked: Staff & service, room comfort #### Nothing fancy Hotel is worn down. The bathtub and shower need to be renovated. The sink and mirror too high for my 7 year old to use. Microwave and fridge was good. Closet seemed iffy since the door automatically swung closed when opened and hidden behind the mirror of a door. I didn't want to forget anything inside it since it seems like it's just a mirror. The beds could use mattress upgrades to a pillow top. The carpets were grungy. The walls had touch up paint spots that were either a different color or the finish was wrong. We asked a couple weeks ahead to stay on the same floor as a teammate and they couldn't accommodate. Pool was cold, spa was broken and cold. We didn't try the breakfast. The staff was very helpful when we needed towels and a luggage valet. ##### Richeanne Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Verified traveller Apr 4, 2022 Liked: Cleanliness, staff & service The area felt safe and convenient. the room was clean and okay, but the beds weren't comfortable in my opinion. The service was great as well as the room service. The continental breakfast was delicious. ##### Verified traveller Stayed 2 nights in Apr 2022 ### 6/10 Okay #### Melissa Mar 28, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Pleasant staff, but the room missed the mark. Staff was very nice and pleasant. The room only had two towels, carpet was very stained and beds were not very comfortable. The sink didn’t have much pressure, and the shower drained slowly, the drain looked like it was full of gunk. YUCK! Also the ice makers weren’t working on two floors, then the other floors ran out of ice! The hot tub was also more of a cool tub. Warmer than the pool, but not by much. ##### Melissa Stayed 4 nights in Mar 2022 ### 8/10 Good #### Rae Mar 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was fine for an overnite ##### Rae Stayed 1 night in Mar 2022 ### 4/10 Poor #### Sandy Mar 27, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Do NOT stay here I have no idea how this place as a 8 star rating. It was disgusting. As you can see from my pictures. I would never stay here again. The outside appearance and lobby was so nice. We had three rooms and they all were like this. The bathroom shower was dirty and outdated. The baseboards were dirty and haven’t been cleaned in a while. The carpet was atrocious! We couldn’t even take our shoes off. The sheets were clean, thank goodness or we wouldn’t have been able to sleep there. This should be a one star hotel for $50 a night. ![](https://a.travel-assets.com/ugc/hotel-reviews/AF42AA9D21D3306F34E423B2137BA7DF2A3DC5101648355816019.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5C7F499442CCA06122DD5ACE03573B2EB1C387EC1648355813512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B80BA37D7E8794A36E9DE5CE223DD2F292E802441648355812601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1B26DC4D96EBC5DCA0122DA6D27F11BB72AF43A21648355813748.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandy Stayed 1 night in Mar 2022 ### 6/10 Okay #### John Mar 26, 2022 Liked: Staff & service Disliked: Property conditions & facilities Carpet looks dirty and stained ##### John Stayed 1 night in Mar 2022 ### 6/10 Okay #### Arlinda Mar 21, 2022 #### OK stay The hotel was kind of old. The carpet on our floor was dirty & had a lot of stains on it. The room we got was a non-smoking room but it smelt like cigarettes when we got there & the fire detector was covered with a plastic bag. We notified the front desk & they fixed it but seems like they don't do a very good job at cleaning. We even noticed some used plastic plates behind the small sofa chair in the room. ##### Arlinda Stayed 2 nights in Mar 2022 ### 2/10 Terrible #### James Mar 21, 2022 Liked: Staff & service Disliked: Property conditions & facilities No safety bars in bath tub rooms need to be upgraded ##### James Stayed 1 night in Mar 2022