Phillips Lake Tours and Activities

I am concerned about the level of cleanliness in the bathroom. There was an old shampoo bottle left in the shower. The drain in the bathroom sink does not drain and the floor was sticky to walk on. The Kleenex box was empty. The heat/cooling system was not accessible and I worried about touching it. The staff were very polite and pleasant at check in. The bed was very comfortable. We went for the advertised "hot breakfast". There was no milk for cereal, no pancake/waffle as the machine was broken and no eggs/other items-the chafing dish was empty. All in all a very disappointing experience and therefore we won't be back.

The staff are very friendly and helpful and the manager is top notch. Love the rooms, workout facilities and the pool. Wonderful place to stay.