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Reviews of Fitler Club

4 out of 5
Fitler Club
24 S 24th St, Philadelphia, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 45 reviews" "
Rating 8 - Good. 7 out of 45 reviews" "
Rating 6 - Okay. 2 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kavita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very friendly staff
Stayed 4 nights in Apr 2024
Response from Maggie Munthali - Hotel Operations on May 2, 2024
Thank you Kavita! It was such a pleasure having you and your family here! We hope you come back and visit us again soon. I ll make sure Zee gets the book :)

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is amazing. The surrounding area is a bit more desolate at night compared to Rittenhouse but the facilities are outstanding.
Stayed 1 night in Apr 2024
Response from Maggie Munthali - Club Services Manager on May 1, 2024
Thank you for your wonderful feedback. We are happy to hear you enjoyed our facilities and the property. We hope to see you again soon!

8/10 Good

Lindsay, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club itself is wonderful and generally the staff were awesome. There was quite a bit of confusion with billing, and some confusion regarding the property itself but I think that was related to new employees who were still learning. Restaurant is pretty good too. We had a dish that was not edible but the bartenders took care of us immediately. This place is trying to do a lot at once and overall, it’s lovely.
Stayed 1 night in Apr 2024
Response from Maggie Munthali - Hotel Operations on Apr 27, 2024
Thank you for your feedback Lindsay! We hope you visit us again soon.

6/10 Okay

Gabriele

Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Leslie

Stayed 1 night in Apr 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and in a neat part of town.. Dinner in bar was fine. Food was average but service slow.
Response from Breanna on Mar 26, 2024
Hi Kirsten,Thank you for taking the time to leave us a review and provide your feedback! We are happy you enjoyed your room and time here with us. We appreciate your feedback regarding your dining experience. We will be sure to share with our food and beverage team to improve for the future. We hope you stay with us again soon!

10/10 Excellent

Lisa, Ship Bottom

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Maggie Munthali - Club Services Manager on Mar 7, 2024
Thank you for your wonderful feedback. We hope you visit us again soon!

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Maggie Munthali - Club Services Manager on Feb 15, 2024
Thank you for your wonderful review. We appreciate you celebrating such a special occasion with us! We hope you consider us for your wedding plans. We wish you a speedy recovery for your leg!

2/10 Terrible

Donyn

Stayed 1 night in Feb 2024
Response from Maggie Munthali - Club Services Manager on Feb 15, 2024
We are sad to hear that you did not have an enjoyable experience. Our team strives to deliver the utmost guest service to all our guests. We are happy to contact you directly to discuss this.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A trendy high tech private club with dining and bar facilities, meeting rooms, multi lane lap pool, spa, gym, and training facilities, filled with tech bros (and girls) tapping away on laptops, sipping Lattes or Kombucha. Think Equinox meets the Virgin Atlantic Lounge at Heathrow, with a dozen or so extremely spacious, ultra modern rooms for overnight guests. Hotel guests enjoy all Club facilities.
Stayed 1 night in Feb 2024
Response from Peter on Feb 7, 2024
Robin,Thank you for your review of your Fitler Club stay! We hope you enjoyed your time with us!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitler Club is an exceptional and unique experience with great amenities
Stayed 1 night in Jan 2024
Response from Peter on Jan 29, 2024
Hello Christopher, Thank you so much for reviewing your stay! We hope to see you back sometime soon!

10/10 Excellent

denise

Stayed 2 nights in Jan 2024
Response from Peter on Jan 29, 2024
Hello Denise, Thank you so much for reviewing your stay! We hope to see you back sometime soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind hotel experience
Fitler Club is a shockingly unique and one of kind experience. The amenities available to the customer while staying in the rooms was invaluable. There is so much packed into a small area. The intial entry doesnt make it look like much, but when you walk through the doors, you are in awe. I stayed for 2 days, and didnt have to leave the club. The only down side is that the amenties close at 10 PM if you are a night owl.
Stayed 2 nights in Jan 2024
Response from Maggie Munthali - Club Services Manager on Jan 16, 2024
Thank you for your wonderful words. We hope you visit us again soon!

4/10 Poor

Robin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have put in complaint with customer service
Stayed 1 night in Jan 2024
Response from Maggie Munthali - Club Services Manager on Jan 16, 2024
Hello Robin. I would like an opportunity to discuss this with you further. I will reach out to you shortly.

8/10 Good

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An interesting and enjoyable stay
The environment and decor is very stylish and interesting. The food in the restaurant was delicious, but a bit overpriced. The amenities were super nice (enjoyed the hot tub and indoor pool and bowling alley). We were surprised that for a social club all the bars and restaurants were super dead. Enjoyed our stay overall!
Stayed 1 night in Jan 2024
Response from Maggie Munthali - Club Services Manager on Jan 16, 2024
Thank you for your positive feedback. Sundays tend to be one of our quieter days in the club. We hope you visit us again soon!

6/10 Okay

Claudio

Stayed 1 night in Dec 2023
Response from Peter on Feb 7, 2024
Claudio,Thank you for your review of your Fitler Club stay! We hope you enjoyed your time with us!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m sold. I’d visited this property on various occasions for events and social functions but had never stayed overnight. What incredible experience!!! Great ambiance, great food, great location, and fantastic amenities. I’ll definitely be back.
Stayed 1 night in Nov 2023
Response from Maggie Munthali - Hotel Operations on Nov 22, 2023
Thank you for the wonderful feedback! We look forward to your return visit!

10/10 Excellent

Jamira

Stayed 2 nights in Nov 2023
Response from Peter on Jan 29, 2024
Hello Jamira, Thank you so much for reviewing your stay! We hope to see you back sometime soon!

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Maggie Munthali - Hotel Operations on Nov 14, 2023
Thank you for staying with us! We hope you visit us again soon!

10/10 Excellent

Laurence

Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Maggie Munthali - Operations on Feb 20, 2023
Thank you for your 10/10 review! We look forward to welcoming you back to the club!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Taylor Ruiz on Feb 21, 2023
Thank you for your review! We look forward to your next stay with us!

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Vibe.
I picked this hotel based on location. I needed to be close to the train station. It was great. I loved the vibe of this place it was swanky with a retro vibe. You had me at the blue door. The classic rotary phone was like my Grandma's black rotary and my family's green rotary phone had a baby. It took ne back to my childhood, great nostalgia. The only negative thing I have to say is the room wasn't as functional as it could be. No place to set your open suitcase. Not much privacy in the bathroom. You turn the light on in the bathroom and it shines through the shower into the sleeping persons face. A curtain would be nice for the shower window. Other than that, I loved it.
Stayed 2 nights in Jan 2023
Response from Maggie Munthali - Operations on Jan 23, 2023
Thank you for your positive feedback! We are so honored to have bought back great nostalgia. We will definitely look into getting curtains for the shower windows. We hope you visit us again soon!

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property exceeded expectations. There are only 14 rooms, so you never have to worry about having attention from management. Facilities are impeccable, from the beautiful gym, to the excellent private restaurant, this is truly a 5-star experience.
Stayed 2 nights in Jan 2023
Response from Maggie Munthali - Operations on Jan 22, 2023
Thank you for your positive feedback! We take pride in making sure all our guests feel special. We look forward to your next visit!

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and interesting details everywhere. Dinner was AMAZING!
Stayed 1 night in Jan 2023
Response from Maggie Munthali - Operations on Jan 15, 2023
Thank you for your wonderful feedback! We constantly strive to make every guest visit memorable. We hope you join us again soon!

10/10 Excellent

Shane

Response from Maggie Munthali - Hotel Operations on Nov 14, 2023
Thank you for your pleasant review. We hope you visit us again soon!

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warren was great
Stayed 1 night in Dec 2022
Response from Taylor Ruiz on Jan 10, 2023
Thank you for staying with us George, and we agree, Warren is great! We look forward to your next visit with us!

10/10 Excellent

Renita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff, amazing room! Food drinks and common areas were perfect!
Response from Taylor Ruiz on Nov 29, 2022
Thank you for your kind words and are ecstatic to hear you enjoyed Fitler Club! We look forward to your next stay with us!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with interesting programs
We stayed at the Fitler Club during renovations at our house, two adults and our 11 years old son. The room was beautiful and comfortable, a plus is the coffee and water station in the hallway. The dinner in the restaurant was very good, the view out on the river at the window tables is so beautiful. We also loved the space with games, bowling, pingpong, ... Sadly we couldn't try out the pool, because we didn't realize that you have to book the lanes in advance, and we were not there at a family day...
Stayed 2 nights in Sep 2022
Response from FC Management on Nov 1, 2022
Thank you so much for your kind words, and we are so happy to hear you enjoyed your room and stay. Please let us know ahead of your next stay, and we will be sure to have a lane reserved for you! See you soon! Best,Taylor RuizDirector of Member Services

10/10 Excellent

Kyle, Venic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

CYNTHIA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is nice. The staff is super friendly and helpful. The rooms are nice and clean. It was hard to find your way around the property. It is very large with lots of hallways and very little signage. We were always guessing whether we were heading in the right direction. The gym looked really nice and we did use the golf simulater, which was fun. They have a nice espresso machine in the hallway instead of coffee in the room. However, at the time we were there, it was in need of a service. Overall, would go back.
Stayed 1 night in Sep 2022
Response from Taylor Ruiz on Sep 17, 2022
Hi Cynthia, We are glad you enjoyed your stay, and the golf simulator too! I am sorry to hear that you were not able to enjoy our espresso machine, but I can assure you it will be available for your next stay with us. We look forward to seeing you again soon!

10/10 Excellent

Linh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved everything about the room at the Fitler Club
Stayed 2 nights in Sep 2022
Response from Taylor Ruiz on Sep 13, 2022
Hi Linh, We are so happy to hear that you had a great stay and enjoyed our room. Thank you for choosing Fitler Club for your stay, and we look forward to welcoming you again soon!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitler Club is easily in my top favorite places to stay now - having been there twice. It is an incredibly unique property with the many amenities offered along with the stay. The team is friendly and helpful (even remembered my name from the first visit). I am a big fan!
Stayed 2 nights in Aug 2022
Response from Taylor on Aug 16, 2022
Hi Michele, Thank you for your kind words, and we are so happy to hear you have enjoyed your stays with us. We look forward to welcoming you back soon! Warm Regards, Taylor Ruiz Director of Member Services

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Kelly

Stayed 2 nights in Jul 2022
Response from Michael on Jul 22, 2022
Hello Kelly, We are so happy to see that you enjoyed your stay with us. We hope to see you back at the club soon! Thank you, Michael