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Reviews of Alexander Inn

2.5 out of 5
Alexander Inn
12th and Spruce Streets, Philadelphia, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1104 reviews" "
Rating 8 - Good. 250 out of 1104 reviews" "
Rating 6 - Okay. 93 out of 1104 reviews" "
Rating 4 - Poor. 39 out of 1104 reviews" "
Rating 2 - Terrible. 23 out of 1104 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is warm and friendly. The neighborhood is very charming and cool and also walkable, I chose the smallest room with a twin bed. It was very clean and cozy and I had a great night. I enjoyed the view from the bedroom windows (6th floor). I could see the two intersecting streets, the old buildings, some of their roofs and beautiful street art.
Stayed 1 night in May 2024
Response from Alexander Inn on May 19, 2024
Thank you for your feedback, we look forward to seeing you next time your in Philadelphia

8/10 Good

camilla

Travelled with group
Liked: Cleanliness, staff & service
The room was clean but bathroom toilet was old and very low as well as a old dilapidated shower stall. It was adequate for one night .
Stayed 1 night in May 2024
Response from Alexander Inn on May 20, 2024
Thank you for stay , we looking forward to your next visit

10/10 Excellent

Margaret

Very nice inn. Convenient for the Kimmel venue for graduation and excellent restaurants
Stayed 2 nights in May 2024
Response from Front Desk on May 17, 2024
Thank you for choosing to stay with us.

6/10 Okay

Shipra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on May 17, 2024
Thank you for staying with us

4/10 Poor

Steve

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old building, minimal breakfast, parking several blocks away but safe. Mouse issue
Stayed 2 nights in May 2024
Response from Alexander Inn on May 15, 2024
Thank You For Your Feedback, We are sorry to hear you feel like that during your stay with us. Please let us know if their anything we can fix or improve on.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alexander Inn on May 16, 2024
Thank you so much for your feedback, we look forward to your next stay with us.

10/10 Excellent

Effy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place！
Stayed 1 night in May 2024
Response from Alexander Inn on May 11, 2024
Thank you

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very sweet boutique hotel.. No dining room but a lovely happy hour lounge and an adequate buffet breakfast setup.. If you like small intimate hotels.. this one is lovely!
Stayed 4 nights in May 2024
Response from Alexander Inn on May 11, 2024
Thank you, and we looking forward to having you stay with us again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
unique and very accommodating. Ask for larger room. Ours was timy
Stayed 1 night in May 2024
Response from Alexander Inn on May 10, 2024
Thank you for choosing to stay with us.

6/10 Okay

Raul, Chillan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Reservation was confuse, they didn´t have the room booked through Expedia. The receptionist was able to solve the problem after some minutes. Good. Breakfast was somewhat modest. Nice classical building and it is near to old town and shopping.
Stayed 2 nights in Apr 2024
Response from Alexander Inn on May 8, 2024
Thank you for staying with us.

8/10 Good

Roderick, North Reading

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay - friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived at 6:30 AM off a red-eye, and although check-in is at 3:00 PM, the nice receptionist got me a room (early check-out) at 9:00! Very pleased with that!
Stayed 7 nights in Apr 2024
Response from Alexander Inn on May 7, 2024
Thank you for staying with us. We're happy to hear that everything worked out during your trip to Philadelphia

10/10 Excellent

Reed, Williamsburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for a stay in Philadelphia. Walking distance to restaurants, bars, and all the important sights.
Stayed 2 nights in Apr 2024

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly say I will NEVER stay here again! I love Philadelphia and have stayed at several outstanding hotels before and know parking is an issue BUT having to park 3 blocks away no way. Besides our room was so small, no room for a chair or desk. Very depressing colors, smells and overall not comfortable. We tried to find things to keep us busy so we wouldn’t have to go back until we were so tired we could just fall asleep as soon as possible. If I could I would have moved to another hotel, but this place was already expensive and financially not a good idea to move, so we just dealt with it. We stayed 2 very long days
Stayed 2 nights in Apr 2024

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best recommendation is that we plan to stay there again when we return to Philly. Kudos to all the staff. The fresh croissants and afternoon free social hour were unique and especially memorable.
Stayed 2 nights in Apr 2024
Response from Front Desk on May 1, 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay with us.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Alexander Inn on May 1, 2024
Thank you for your feedback.We hope to see you next time you're in Philadelphia

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay in Philly. Staff was friendly and very helpful.
Stayed 3 nights in Apr 2024
Response from Alexander Inn on Apr 30, 2024
Thank you for your feedback.We're happy to hear you've enjoyed your stay with us. We hope to see you next time you're in Philadelphia.

10/10 Excellent

renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and staff was very friendly and accommodating.
Stayed 1 night in Apr 2024
Response from Alexander Inn on Apr 29, 2024
Thank you and we hope to see you again soon.

8/10 Good

Terri

Stayed 1 night in Apr 2024
Response from Alexander Inn on May 19, 2024
Thank you for your feedback, we look forward to seeing you next time your in Philadelphia

10/10 Excellent

David, Rockville

Travelled with family
Liked: Cleanliness, staff & service
An older, non-corporate hotel in a great location. Liked the breakfast and happy hour area. The property condition is getting a bit tired (such as the bathrooms) but the old tile work and other decor makes up for that with charm. The breakfast is adequate with cereals, fruit, HB eggs, yogurt, breads, and coffee. Suggested parking is in a garage about 3 blocks away. Philly is such a nice place to visit!
Stayed 1 night in Apr 2024
Response from Alexander Inn on May 2, 2024
Thank you for your feedback, please let us know if there anything we can do during your stay with us.

2/10 Terrible

Bruce, New York City

Stayed 2 nights in Apr 2024
Response from Front Desk on May 17, 2024
Thank you for staying with us

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alexander Inn on Apr 26, 2024
Thank you for staying with us

4/10 Poor

Venkatesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very small room for the high price.
Stayed 1 night in Apr 2024
Response from Keisha A on Apr 23, 2024
Thank you for staying with us. We apologize that the space was not sufficient for you. For future reference, Book our Deluxe Queen, Deluxe King or Double Double for more space.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from staff
Stayed 1 night in Apr 2024
Response from Alexander Inn on Apr 21, 2024
Thank you for your feedback.We hope to see you next time you're in Philly

10/10 Excellent

Scott

Stayed 1 night in Mar 2024
Response from Alexander Inn on Apr 21, 2024
Thank you for your feedback. We hope to see you next time you're in Philadelphia.

10/10 Excellent

Jialu

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Room was clean and staff were friendly. Free wine and cheese was a pleasant surprise too!
Stayed 1 night in Apr 2024
Response from Front desk on Apr 20, 2024
Thank you so much for your feedback :) we are looking forward to your next stay with us.

10/10 Excellent

Robert

Stayed 6 nights in Apr 2024
Response from Alexander Inn on May 7, 2024
Thank you for staying with us. We hope to see you on your next trip to Philadelphia.

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the boutique atmosphere of the hotel - the staff seemed to take extra care to make us feel welcome. Loved the coffee that was always available downstairs and the nightly happy hours. Our room was always clean when we came back in the afternoon!
Stayed 3 nights in Apr 2024
Response from Alexander Inn on Apr 15, 2024
Thank you and we hope to see you soon.

8/10 Good

Mary Ryan

Stayed 1 night in Apr 2024
Response from Alexander Inn on Apr 15, 2024
Thank you.

6/10 Okay

Dana

Travelled with partner
Great neighborhood
Stayed 2 nights in Apr 2024
Response from Alexander Inn on Apr 15, 2024
Thank you and we hope to see you again.

8/10 Good

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay. I did not give 5 stars to the property but the staff and location is great. The property has been very well kept and is a fine place to stay and we will be there again.
Stayed 1 night in Apr 2024
Response from Alexander Inn on Apr 15, 2024
Thank you

8/10 Good

Sheila

Liked: Cleanliness, staff & service
It’s- nice quaint and quiet. Free cocktail hour with hors doeves and wine and beer. Free breakfast. I was allowed to check in super early which was helpful. Very helpful. Not a place for kids … more adult themed. The tv and remote control were soooo dated. All in all it was fine for the price. Clean. Just dated. The staff were very awesome and helpful.
Stayed 1 night in Apr 2024
Response from Front desk on Apr 11, 2024
Thank you for your feedback.We're happy to hear you enjoyed your stay with us.Thank you for choosing us

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homely and quiet Nice atmosphere Great staff
Stayed 4 nights in Apr 2024
Response from Front desk on Apr 10, 2024
Thank you for your stay with us

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Front desk on Apr 10, 2024
Thank you for your feedback. Thanks for choosing us, We hope to see you next time you're in Philadelphia.

8/10 Good

Thomas

Stayed 3 nights in Apr 2024
Response from Front desk on Apr 10, 2024
Thank you for staying with us

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was unbelievably helpful. The social event was very nice.
Stayed 1 night in Apr 2024
Response from Alexander Inn on Apr 8, 2024
Thank you. We hope to see you again soon.

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to my Son’s restaurant. Wasn’t happy when they tried to put me in a room with a twin bed, but I stood my ground.
Stayed 1 night in Apr 2024
Response from Front desk on Apr 10, 2024
Thank you for choosing to stay with us.

6/10 Okay

QIONG

Travelled with family
old
Stayed 1 night in Apr 2024
Response from Alexander Inn on Apr 4, 2024
Thanks for your stay with us

10/10 Excellent

mary

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 30, 2024
We appreciate your feedback. Thank you for choosing to stay with us.

10/10 Excellent

Leslie, Silver Spring

Liked: Cleanliness, staff & service
Historic property that could use a little more upkeep but was very safe and clean with friendly staff and terrific location. We could walk to most attractions, both cultural (Philadelphia Orchestra) and historic (Liberty Bell, etc.). Terrific restaurants very close by. Highly recommend for location and price.
Stayed 3 nights in Mar 2024
Response from Alexander Inn on Mar 27, 2024
We appreciate your feedback. Thank you for choosing us. We hope to see you next time you're in Philadelphia.

4/10 Poor

Anthony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in was made very difficult. The room I booked and paid for, I couldn't open the door. Was made to feel like I was in the wrong and ended up in a room that was not the same in price or space. No price accommodation was offered. I to;d the clerk I was tired from traveling and was told, "you don't look tired, you look angry".
Stayed 2 nights in Mar 2024
Response from Alexander Inn on Mar 26, 2024
We thank you so much for your feedback..

10/10 Excellent

THOMAS

Stayed 1 night in Mar 2024
Response from Alexander Inn on Apr 15, 2024
We are delighted that your stay was pleasant.

4/10 Poor

Kim, Annandale

Stayed 1 night in Mar 2024
Response from Alexander Inn on Apr 15, 2024
We thank you so much for your feedback.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front desk on Apr 11, 2024
Thank you for staying with us

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed overnight for a hospital visit the next day.
Stayed 1 night in Mar 2024
Response from Alexander Inn on Mar 22, 2024
Thank you for choosing to stay with us and we hope to see you again soon.

6/10 Okay

Ayala

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Alexander Inn on Mar 22, 2024
We thank you for your feedback and we hope to see you again soon.

10/10 Excellent

Ann, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the Inn was great. I had a small, attractively decorated single room which was quiet. The staff were very nice and the breakfast and the room in which it was situated were nice. It’s a continental breakfast with some good protein options. The location is wonderful…lots of funky shops and good restaurants around. My only quibble is minor…no coffeemaker in the room and I don’t think an urn is available 24/7 as in some hotels. But they do open up at 7.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 19, 2024
We are glad to hear you had a great time. Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Amaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Alexander Inn was a very nice experience. We appreciated the small intimate setting that felt more relaxed than the large hotels with lots of bells and whistles. The breakfast was fine, and it was nice to have daily drinks and snacks. The location was very convenient being able to walk to most places in Philly. We appreciated the quiet location despite being in a big city.
Stayed 4 nights in Mar 2024
Response from Front Desk on Mar 19, 2024
It's great to hear that you had a nice stay. We hope to see you again soon.

8/10 Good

ROBERT, Columbus

Great
Stayed 1 night in Mar 2024
Response from Alexander Inn on Mar 19, 2024
Thank you for staying with us. We hope to see you soon.

10/10 Excellent

Andrea

Stayed 1 night in Mar 2024
Response from Alexander Inn on Apr 8, 2024
Thank you for staying with us. We hope to see you soon.