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Reviews of The Westin Philadelphia

4 out of 5
The Westin Philadelphia
99 S 17th St, Philadelphia, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1005 reviews" "
Rating 8 - Good. 206 out of 1005 reviews" "
Rating 6 - Okay. 83 out of 1005 reviews" "
Rating 4 - Poor. 52 out of 1005 reviews" "
Rating 2 - Terrible. 38 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Austin, East Stroudsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 1 night in May 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around 5 stars- will definitely be back
Stayed 1 night in Mar 2024

8/10 Good

Marc, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located hotel near Rittenhouse Park with plenty of good restaurants nearby. Large rooms with rather quiet air conditioning and comfy beds although pillows are synthetic and a bit bulky. Great staff always ready to help. Bathrooms are equiped with walk-in showers and good towels. Amenities in bathrooms are minimal, no shower cap, mending kit, cotton swabs, etc…
Stayed 4 nights in May 2024

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, spacious room in good condition.
Stayed 1 night in May 2024

10/10 Excellent

Naoum Fares

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was excellent other than mixed messaging around breakfast. The reservation stated the possibility to get breakfast for 2 for 10$ each but once we arrived that was not an option, anyways not a huge deal. The staff did sound condescending in answering our questions about breakfast as if it’s an absurd thing to ask lol.
Stayed 1 night in May 2024

10/10 Excellent

Segun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

William

Stayed 2 nights in Apr 2024

8/10 Good

Dana

Stayed 1 night in Apr 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, helpful and courteous. Everyone we encountered was fabulous!
Stayed 1 night in Apr 2024

8/10 Good

Hernan, Miami

Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer, Brigantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer, Brigantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in Philly every other weekend the Westin is my favorite. Rooms are well done . Building is beautiful and it’s chill
Stayed 1 night in Mar 2024

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place for business travel - clean, comfortable and convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Albani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

William

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denise the hotel manager was friendly and helpdul
Stayed 1 night in Apr 2024

8/10 Good

Nigel

.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend and stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Nayirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

victoria

Very spacious room and clean. Front desk great and polite
Stayed 1 night in Mar 2024

10/10 Excellent

Paula, Tarzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly nice and helpful. My room was very quiet, safe and extremely comfortable. My room came was a complimentary breakfast which was fresh and quite delicious. Would definitely stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are very nice and updated, the hotel is great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Ilan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to a mall which was very convenient. very clean and comfortable bed. room was clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Jozlyn J

Stayed 1 night in Feb 2024

4/10 Poor

Nicholas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice hotel but lots of minor issues
The hotel was in a good location. The lobby was beautiful. Unfortunately thats where the issues start. I purposely researched a room that would have 2 beds and a couch. I looked at all the options and chose this hotel because the queen rooms pictured a couch. When checking in I was asked what type of room I wanted which I found to be an odd question since I had already selected the room i wanted. My response was a queen room with a couch. When we got to the room no couch. There was also no body wash. Had to call for that to be replaced. I also booked the room for the people and they stocked our room with 2 towels. Why do i need to fill out 1 million questions online if you are not going to use that information to set my room up? Also when we got in we were hungry and went to the hotel restaurant. It cost us over $40 for a small pizza and a Caesar salad. Overall it wasn't the worst experience but for what we paid it was disappointing at best.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aurelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Stayed 2 nights in Feb 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this hotel again
Stayed 2 nights in Feb 2024

10/10 Excellent

Luschen

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in Feb 2024

10/10 Excellent

Yuki

Stayed 1 night in Feb 2024

6/10 Okay

Marius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is terrible Stopped able at the sink doesn’t work
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Reception desk very friendly. Quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Stayed 1 night in Feb 2024

8/10 Good

Robin C.

Travelled with group
Liked: Cleanliness
Ask for bottled water to be delivered to my room and was promised it would happen. It was never delivered
Stayed 3 nights in Feb 2024

4/10 Poor

Kelly

Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds and pillows. Great location
Stayed 1 night in Jan 2024

10/10 Excellent

Keon

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Kali

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was such a nuisance! The garage was so far away from the hotel. I also went to the parking garage to get something and when I came back, the doors to the hotel were locked and I couldn’t get in. So inconvenient
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The room was huge and clean and bed was comfortable. Great location too. Parking is expensive but I guess it’s to be expected in Philly.
Stayed 1 night in Jan 2024

8/10 Good

hallie

Stayed 1 night in Jan 2024