Outdoor pool, pool umbrellas, sun loungers

Reviews of Muine Bay Resort

4 out of 5
Muine Bay Resort
Quarter 14, Muine Ward, Sand Hill, Phan Thiet, Binh Thuan

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 339 reviews" "
Rating 8 - Good. 143 out of 339 reviews" "
Rating 6 - Okay. 32 out of 339 reviews" "
Rating 4 - Poor. 8 out of 339 reviews" "
Rating 2 - Terrible. 7 out of 339 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MINH TRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Trâm manager is the best manager I have ever met! Thank you for all you do!
Stayed 1 night in Apr 2024

10/10 Excellent

BE BO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great too!
Stayed 1 night in Mar 2024

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Donald, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility. The staff are very good. The breakfast is very good.
Stayed 2 nights in Nov 2023
Response from Muine Bay Resort on Dec 7, 2023
Dear Mr. Donald ,Thank you for your kind words and positive feedback. We're thrilled to hear that you found our facility beautiful, our staff very good, and enjoyed the breakfast.Your satisfaction is our top priority, and we look forward to providing you with the same level of excellence during your future visits to Muine Bay Resort.Best Regards,Muine Bay Resort

10/10 Excellent

Shera-Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest resorts I’ve stayed in. The customer service is incredible! The grounds are kept immaculate and beautiful, and the pools are the cleanest I’ve been in. The service manager Khoi is so friendly and helpful providing many tips for our trip. The food is amazing as well! Breakfast buffet has many options and they have a high tea included in the mid afternoon. Definitely recommend staying here.
Stayed 1 night in Oct 2023
Response from Muine Bay Resort on Dec 7, 2023
Dear Mr/Ms. Shera-Lynn,Thank you so much for your glowing review! We're thrilled to hear that Muine Bay Resort stands out as one of the nicest resorts you've experienced. Your appreciation for our customer service, immaculate grounds, pristine pools, and delicious food warms our hearts.Special thanks for recognizing our service manager, Khoi, for his friendliness and helpful tips—it's wonderful to know that he contributed to your memorable stay. We're delighted that you enjoyed the breakfast buffet and the included high tea in the mid-afternoon.We truly appreciate your recommendation and look forward to welcoming you back to Muine Bay Resort for another exceptional experience.Best Regards,Muine Bay Resort

10/10 Excellent

Truc

Stayed 2 nights in Mar 2023

8/10 Good

Eliseo

Stayed 2 nights in Mar 2023
Response from Muine Bay resort on Mar 28, 2023
Dear Mr/Ms. Eliseo,Greetings from Muine Bay resort!We really appreciate your review. This would be a motivation for us to improve our service quality. If there is anything that did not meet your expectation, please do not hesitate to send us your valuable comments.Best regards,Muine Bay resort.

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Vietnam! Staff goes above and beyond. Hotel is CLEAN! Beach is CLEAN! Property is CLEAN! Why this is not a 5-star hotel is beyond us. The rooms are large, CLEAN and modern. The food is amazing too. We have ZERO complaints only highest praises. We have stayed many places in Vietnam and this was hands-down by far the best. We will be back and recommend to everyone.
Stayed 1 night in Mar 2023
Response from Muine Bay Resort on Mar 28, 2023
Dear Mr/Ms. Nghien Phan,It's great to hear that you had such an enjoyable stay at the hotel in Vietnam! The staff clearly made a great impression on you, going above and beyond your expectations to ensure you had a fantastic experience. It's also fantastic to hear that the hotel, beach, and property were all very clean and well-maintained.It sounds like the hotel exceeded your expectations in every way, from the large and modern rooms to the amazing food. It's wonderful to hear that you had no complaints and only the highest praises for the hotel.Thank you for recommending the hotel to others, and we hope you have the opportunity to stay there again soon.Best regards,Muine Bay Resort

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort stay
Resort was beautiful! They upkeep it quite nicely and the pools were awesome. Everything was very clean and easy to get to. They also partner with a company to do a tour of the Mui Ne attractions which you can ask about and are picked up at the hotel.
Stayed 4 nights in Dec 2022

10/10 Excellent

Thu-Lan

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent Services. Safety environment.
Stayed 1 night in Nov 2022

10/10 Excellent

Sivakumar, Galesburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Jul 2022

8/10 Good

Lieng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good but the mosquitos quite a lot!
Stayed 3 nights in May 2022

8/10 Good

QUYNH

Stayed 1 night in Mar 2021
Response from Muine Bay Resort on Mar 25, 2021
Dear Ms. Quynh, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate it very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Best regards, Muine Bay resort

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Muine Bay Resort on Mar 2, 2021
Dear Valued Guest, Greetings from Muine Bay resort! We really appreciate your review. This would be a motivation for us to improve our service quality. If there is anything that did not meet your expectation, please do not hesitate to send us your valuable comments. Thank you for choosing us. Best regards, Muine Bay resort.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing is good,far away from market or restaurant,is good for family enjoy with the pool and beach
Stayed 2 nights in Nov 2019
Response from Muine Bay Resort on Nov 24, 2019
Dear Valued Guest, Greetings from Muine Bay resort! Thank you very much for your kind comments. At Muine Bay Resort, we aim to deliver a "Home away from home & Escape from the rat rate" experience for our guests with an unparalleled level of personalized services. We are very honored to welcome you to our hotel and delighted that our services have been helpful to make your stay more enjoyable. Your review will motivate us to strive harder for providing the best service for our customers. Once again, thank you for recommending us and we look forward to welcoming you back to Muine Bay Resort on your next visit to Mui Ne. Best regards, Muine Bay Resort

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was way above my expectations. Staff are very kind, and their customer service system is very reliable. Special thanks to K. Anh, our stay at Mui Ne Bay was very accomodating. However amenity wise, things there could be a few improvements. Hot water is lacking, and on rainy days the room smells like the bathroom. A little more care on the odor could make this place much better
Stayed 2 nights in Sep 2019
Response from Muine Bay Resort on Sep 25, 2019
Dear Valued Guest, Greetings from Muine Bay resort! Thank you very much for your kind comments. At Muine Bay Resort, we aim to deliver a "Home away from home & Escape from the rat rate" experience for our guests with an unparalleled level of personalized services. We are very honored to welcome you to our hotel and delighted that our services have been helpful to make your stay more enjoyable. Your review will motivate us to strive harder for providing the best service for our customers. Once again, thank you for recommending us and we look forward to welcoming you back to Muine Bay Resort on your next visit to Mui Ne Best regards, Muine Bay Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful beach resort. Service is excellent. Especially Miss K. Anhl and another staff who booked the white sand dune for us. Both speak fluent english. We stayed in connecting room which is clean and smell of lemongrass. Pls bring some mosquito repellent.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from Muine Bay resort on Jun 17, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We really appreciate for your review. This would be a motivation for us to improve our service quality. If there is anything that did not meet your expectation, please do not hesitate to send us your value comments. Thank you for choosing us. Best regards, Muine Bay resort.

8/10 Good

Chee Kong

Liked: Staff & service
Family holiday at Muine Bay Resort
Resort was ok with a private beach, location a bit secluded.
Stayed 2 nights in Jun 2019
Response from Muine Bay resort. on Jun 10, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We really appreciate for your review. This would be a motivation for us to improve our service quality. If there is anything that did not meet your expectation, please do not hesitate to send us your value comments. Thank you for choosing us. Best regards, Muine Bay resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing!
Stayed 3 nights in May 2019
Response from Muine Bay Resort on May 29, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the hotel earlier than I thought, it was a terrible situation. We were able to eat and check in with the help of several staffs. Especially, ahn was nice to help kindly.
Stayed 1 night in Apr 2019
Response from Muine Bay Resort on May 1, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We really appreciate for your review. This would be a motivation for us to improve our service quality. If there is anything that did not meet your expectation, please do not hesitate to send us your value comments. Thank you for choosing us. Best regards, Muine Bay resort.

10/10 Excellent

riana, SF, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, great breakfast buffet with one of my favorite bowls of pho in all of Vietnam, great fruit selection, beautiful pool and private beach area made this stay so so enjoyable. A short taxi ride to other Mui Ne attractions. The hotel helped us to set up our trip to the sand dunes as well.
Stayed 2 nights in Mar 2019
Response from Muine Bay Resort on May 1, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Verified traveller

Stayed 11 nights in Mar 2019
Response from Muine Bay Resort on Apr 2, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, and good evening meal. Good shuttle bus for railway station.
Stayed 5 nights in Mar 2019
Response from Muine Bay Resort on Mar 13, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We really appreciate for your review. This would be a motivation for us to improve our service quality. If there is anything that did not meet your expectation, please do not hesitate to send us your value comments. Thank you for choosing us. Best regards, Muine Bay resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019
Response from Muine Bay Resort on Apr 2, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing resort
The resort was overall a great experience. Definitely the superior of the two resorts I stayed in this time around. The staff was very attentive and remembered preferences from one day to the next. The level of English spoken was quite a high proficiency in all costumer facing staff members. Everyone was very friendly as well. A stand out moment was two days before arriving receiving an email warning of a recently common scam bike taxis were running at the bus stop and to contact them to arrange a taxi which they promptly did. Very happy with that particular touch. It showed a level of consideration for guest experience that expanded beyond the grounds of the resort. Staff members Hoa and Anh were great standouts who helped make my stay better. The resort was clean, the grounds were very attractive. I would definitely recommend if you are looking for a lay by the pool/beach vacation.
Stayed 4 nights in Jan 2019
Response from Muine Bay Resort on Jan 31, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Muine Bay Resort on Jan 22, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Thuy Trieu (Ms.) on Jan 14, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

6/10 Okay

Unknown

Disliked: Staff & service, room comfort
Poor check in experience, we were asked to leave our passports at reception with no justification given. Mosquitos in room prevented good night sleep. Bad breakfast options and poor quality food in general. No sun loungers ever available by the pool. Service was poor in general. NOTE after we complained we were moved to a superior room and given free drink vouchers. All staff knew who we were and made more of an effort to provide a good service. Unfortunately it should have been like this from the start.
Stayed 3 nights in Jan 2019
Response from Muine Bay resort on Jan 12, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We really appreciate for your review. This would be a motivation for us to improve our service quality. We will check this situation and look forward to welcoming you back to Muine Bay in the future to see our improvement. Thank you for choosing us. Best regards, Muine Bay resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible. Great hotel, great food, great location. All round lovely
Stayed 2 nights in Dec 2018
Response from Thuy Trieu (Ms.) on Jan 2, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel with a swim up pool right by the sea. The resort was so incredibly clean and the attention of the staff was second to none. We had a few issues when we first arrived as they clearly hadn’t read our additional requests that we had submitted via Expedia. We requested three single beds as we were three female adult family members travelling together but we were provided with two double beds. We were moved to another room but the third bed was a roll away / camp bed which I didn’t think was appropriate for a luxury stay at a resort. I made further representations and we were eventually provided with inter connecting rooms (one double and one twin) which more than made up for the inconvenience caused. The rooms were lovely and the staff were very attentive. The only negative points were that it was slightly more remote due to the location but then if you are hoping for something low key and a bit more out of the way then this is your place. The only thing that I felt let down the hotel was the food. The menu was very extensive, catering for different nationalities but I think it suffered as a result of this as some of the dishes were not very nice and, on occasion, cold. It was also on the expensive side as the resort was a bit of a captured market. There was building work going on when we were there, which I was concerned about but I hardly noticed it and it didn’t impact on my stay. All in all it was a lovely resort.
Stayed 5 nights in Dec 2018
Response from Thuy Trieu (Ms.) on Jan 6, 2019
Dear Valued Guest, Greetings from Muine Bay resort! We really appreciate for your review. This would be a motivation for us to improve our service quality. If there is anything that did not meet your expectation, please do not hesitate to send us your value comments. Thank you for choosing us. Best regards, Muine Bay resort.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was the best I have received in 40 years of travelling, nothing too much trouble and always a smile!!
Stayed 3 nights in Dec 2018
Response from Thuy Trieu on Dec 17, 2018
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Kinnard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing & clean place. excellent service!
We stayed 2 nights at the bungalow and it was simple fantastic! It’s a great place to wind down and just relax and chill by the beach. Front desk service staffs and restaurant staffs were very friendly and always did their best to help or give you suggestions on meals and tours to go for etc. special mention to service staff Hoa (front desk lady) who was very patient and sincere and go way above her duty to share with us travel tips and also food to try. I hope the resort rewards such a great service staff which can really differentiate the resort from others in mui ne. I really enjoyed my stay and will definitely be back again! Highly recommended!
Stayed 2 nights in Nov 2018
Response from E-commerce Sales Manager on Nov 19, 2018
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view of this hotel because the beach can see the sunrise. And the staff very helpful and very nice. Still have shuttle bus go to city or center or red sand. Environment are very good.
Stayed 3 nights in Nov 2018
Response from E-commerce Sales Manager on Nov 10, 2018
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

tzu, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach. Nice room.
We took 5 hrs travelling from Saigon airport to muine using private car transport. It will take even more by taking public bus. We stay in bungalow with garden view. Room is huge with big bathroom. Hotel staff are great people. They are so helpful and getting feedback from guest to ensure they are enjoying their best in the resort. Breakfast is good, delicious and sufficient. Nice beach, no strong current compared to beaches at ham tien areas. It deserves a 5 stars resort
Stayed 3 nights in Jul 2018
Response from E-commerce Sales Manager on Sep 4, 2018
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , close to the beach. Staffs are very honest. I left my wallet in the room after check out. I called after a few hours and they found it and returned it to me. Thanks
Stayed 3 nights in May 2018
Response from Muine Bay Resort on Jun 2, 2018
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Ning, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Wonderful experience for the 2 nights stay there! Service was good, and whenever any problems came up (water was out for awhile when we arrived back in our place) they were rectified almost immediately. The dinner in house was good - snapper and steak! - and due to a fault in the ordering system, our orders took almost an hour but the restaurant manager personally offered his apologies and provided us with complimentary desserts which was a wonderful gesture on the resort's part. Pool was good, environment overall was comforting and there was no better place to getaway from our busy city lives. Thank you for the relaxing stay, and we are sure to return if we go back to Mui Ne.
Stayed 2 nights in Mar 2018
Response from Online Sales Executive on Apr 19, 2018
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

8/10 Good

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Response from Online Sales Executive on Apr 19, 2018
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Beautiful location, gardens and pool/beach area is amazing. Staff are very friendly. Any problems or issues and they will help you out and be very responsive and attentive. They also do a free shuttle bus in and out of town a couple times a day which was handy as it is a bit out of the way but this is what we wanted, a few days peace at the beach. Hadgood stay.
Stayed 3 nights in Mar 2018
Response from Online Sales Executive on Apr 19, 2018
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. This would be a motivation for us to improve our service quality. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value beach resort
Very refreshing stay here in Mui Ne as we were passing through and gave us a chance to relax on our travels. The resort grounds are very well kept and maintained, the pool is spacious with a bar and just next to the pool is the beach. Pool does get busy during certain periods as expected but seemed to die down on an evening. The rooms are really nice, large beds, great amenities and a desk to do work on. The shower was reasonable in terms of power/temperature.
Stayed 2 nights in Nov 2017
Response from Online Sales Executive on Dec 1, 2017
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Anton, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Very nice place to relax. Helpful personnel. The hotel is not too big, not too small. Great swimming pool with the bar. Rather long 4-hour transfer from Ho Chi Min airport. There is tennis, but no other sports activities. The ocean in front is great but there's sometimes some scrap floating. For the excursions, it's better to order them in the village nearby. There is free shuttle bus transfer from the hotel to the villages around. Food in the restorant is great, but it will cost you 3-5 times less if you eat in MuiNe, although it may be not so goodlooking. Great seafood.
Stayed 6 nights in Nov 2017
Response from Online Sale Executive on Nov 27, 2017
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Miss Linda, Rhode Island United states

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.. With pools and spa. Friendly staff
We only stay for 5 nights it was a good experience.. Great food there too
Stayed 4 nights in Nov 2017
Response from Online Sale Executive on Nov 20, 2017
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and spacious
Pros: comfortable and spacious hotel room. Love the pool bar and restaurant. Cons: the beach was not as clean as the photo (not sure if they are cleaning the beach), room with garden view and the balcony is on sharing basis (should be mentioned in the description)
Stayed 1 night in Nov 2017
Response from Online Sale Executive on Nov 22, 2017
Dear Valued Guest, Greetings from Muine Bay resort! We are so happy to hear all the good feedback from you and appreciate very much. We look forward to welcoming you back to Muine Bay in the future. Once again, thank you very much indeed. Best regards, Muine Bay resort

10/10 Excellent

Nyasha, barnsley, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the beach
A little far from town but it was perfect for our honeymoon. Lovely hotel with lovely staff. We will forever be grateful for making our stay amazing
Stayed 10 nights in Oct 2017
Response from Sale Online on Nov 6, 2017
Dear Valued Guest, Greetings from Muine Bay resort! Thank you for staying with us and sharing with us your valued feedback. Actually Muine Bay Resort is located in the most pristine beach in Mui Ne for the purpose of city- escape holidays so you might find it distant. However many other guests loved the resort's quiet beauty. We also have free shuttle bus service 2 times everyday with the city bus to take you to the city center for your convenience. It's always our pleasure to be of your service. Thank you for choosing us. Best regards, Muine Bay resort.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wet friendly staff and away from the beaten track but quiet and restful provided you are prepared to eat and drink at the hotel. Not too expensive in relative terms.
Stayed 3 nights in Jun 2017
Response from Thanh Tuyen on Jun 29, 2017
Thank you for staying with us and sharing with us your kind review. We are grateful to hear that our staff were helpful to you. We are looking forward to welcoming you again. It's our honor to be of your service.

6/10 Okay

Rom, Melb Australia

Liked: Room comfort
Disappointed
Our stay at Muine was to be our last stop in a 14 day holiday in Vietnam and I would have to say it was the most disappointing. On arrival the staff were not as friendly and accommodating as we had experienced everywhere else in Vietnam. The location of the resort was also disappointing in that we needed transport to get to the main strip and beach of Muine. When we got there the poll was green with algea and we complained to the management who did not appear to know what to do about it. They did eventually clean the pool and on the third day of our stay it was clean enough to swim in. (we only had 3 nights there). There is a beach restaurant but is was not opened at any time we were there. On a plus side they do have a nightly outdoor grill and the seafood is fresh although there are better options in the main strip of Muine. In summary I don't think I would return to The Muine Bay resort but I might consider staying in one of the hotels in the main strip along the beach.
Stayed 3 nights in May 2017
Response from MNB_GD, Director of Sales at Muine Bay Resort on Jun 16, 2017
Thank you for staying with us and sharing with us your valued feedback. We are really sorry that our pool and location was inconvenient to you. There was a heavy rain during your stay so our rooms and staff might make you think that they were unwecome. But the truth is it was not intentively. You can see that many other guests did acknowledge our facilities and service. However it was indeed our fault for not being able to show you our best. For that we sincerely appologize. Thank you for giving us a helpful feedback. It surely motivated us a lot to develop ourselves. Our resort has a young workforce and we still have a long way to go, but with more time and more possitive support from our dear guests, we believe that we can improve.

10/10 Excellent

student, spore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing hotel
Enjoy our stay very much. A nice n relaxing resort. Friendly staff . Will come back again
Response from MNB_GD, Director of Sales at Muine Bay Resort on Jun 16, 2017
Thank you for staying with us and sharing with us your kind review. It's always our honor to be of your service. We are looking forward to welcoming you again to show you how we improve thanks to your possitive support.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
Very peaceful. Lovely scenery and the staff were amazing. Just be careful if booking a bungalow as the spa bath does not have hot water. Other than this I will return and would have no problem in recommending to anyone.
Response from MNB_GD, Director of Sales at Muine Bay Resort on Jun 16, 2017
Thank you for staying with us and sharing with us your kind review. We are grateful that our scenery met your expectation and our staff were helful to you. We are trying to improve our solar water heater system so the water temperature in the bath can be more stable. We are looking forward to welcoming you again. It's our honor to be of your service.