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"We arrived at 7:40 PM and followed instructions to check in at the host’s trailer. At first, only the host’s children were present. When Trina came out five minutes later, she appeared intoxicated, stumbling down the steps and needing to steady herself against her vehicle.What followed was about 15 minutes of chaos. Trina insisted we had booked a different unit than the one on the reservation (blaming VRBO), and her children repeatedly yelled that she had been drinking. She even asked me, a complete stranger, to yell at her children because, in her words, “you’re a man and they’ll listen.”. It was uncomfortable and unprofessional.Trying to avoid conflict, I said the unit didn’t matter and we just needed to unpack. Trina insisted on driving to the dome against my wishes. While attempting to drive, her children climbed onto her SUV, and she ended up striking one of them. He was uninjured, but at that point, I was genuinely concerned for the safety of my own family. We left the property about 30 minutes after arrival without ever being given access to the unit.VRBO was no help. They initially asked for proof, I did not think to record the host. They then said they would assist in finding us lodging, but then simply reconnected us with the host and left the call. Trina promised a full refund, but none has been issued. We had to drive 2.5 hours to find alternate lodging at our own cost.This stay was unsafe, unprofessional, and made worse by VRBO’s failure to support us."

"We had so much fun staying here! Property was amazing and so beautiful and Tamara was so kind!! We will definitely be coming back soon!!We highly recommend staying here!"

"It was worth every bit of it. Good hospitality, clean, nice, little place, cool little cabin, appreciate it."

"Quaint and away from the big city, but still on our way to our destination. Very nice and clean room with a friendly cafe and a small gas/grocery store in walking distance. Perfect for our short stay."

"It was very quaint. Nice people "

"Good place to stop in and get a good night sleep "

"Beautiful spot to land on our road trip. Wish we could have stayed longer. The master bedroom was super comfortable. The bed was nice and big and really really comfy. Just a heads up, there is a twin fold out chair in the master, a queen in the other room and a sofa (not bed) for one in the living room. The kitchen and snacks left out for us were perfect. We just wish the ice maker worked. The icing on the cake was the two person jacuzzi tub in the master bath. There was plenty of parking and we had our own little outdoor space too. "

"This property was perfect to accommodate our family of ten for 3 days of floating the river, fishing and swimming. The home was spacious and well appointed. It had everything we needed for large family dinners and the beds were clean and comfortable. Next year we’ll return for sure. "

"Our stay was absolutely perfect with no recommendations for improvement!!! The home has no air conditioning but I believe that because of the location with the trees it never ever overheated and was always comfortable and we were there in early July.. the neighbor adjacent to us without working in his yard and noticed we were perplexed about that special wood they provide for the barbecue and came over to help us... in general Hot Springs is just a small town with friendly people and a place where you can rid yourself of all cares... we love it. You are supplied with more than enough of everything that you could possibly need and it is very homey and comfortable. There is a restaurant Fergie's with good food friendly service and just a relaxing good time... Buck's grocery has everything you could need and the coffee shop I forget the name but you will find it is very friendly and accommodating with good coffees! Tonna, the property manager, is very prompt with responding to all of your concerns from the time you make the reservation and through your stay - she is wonderful! We visit Hot Springs every year and this will always be our choice from now on... thank you Tonna for your help and making our stay just perfect"