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Reviews of The Madsen

4 out of 5
The Madsen
64 Main Road, right next to the Commonwealth Bank, Penguin, TAS

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 230 reviews" "
Rating 8 - Good. 66 out of 230 reviews" "
Rating 6 - Okay. 20 out of 230 reviews" "
Rating 4 - Poor. 9 out of 230 reviews" "
Rating 2 - Terrible. 2 out of 230 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with partner
Loving setting in a beautiful part of the world
Stayed 1 night in Feb 2024

10/10 Excellent

Milton

Stayed 2 nights in Feb 2024
Response from Phil on Feb 14, 2024
Hi Milton, Thank you for reviewing us 10 out of 10. It was a pleasure having you stay with us

10/10 Excellent

Sonya

Stayed 1 night in Feb 2024

8/10 Good

yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good place, on the beach. The room is cute with everything you need. I’ve had better places design and cleaning wise. On the beach, close free parking and very close supermarket. The receptionist was lovely, there isn’t someone in the reception all the time
Stayed 1 night in Jan 2024
Response from Phil on Feb 14, 2024
Hi Yael, Thank you for your review, we strive to satisfy all of our guests and keep the premises up to date and squeaky clean.

6/10 Okay

minna

Stayed 1 night in Jan 2024

2/10 Terrible

Trevor

Stayed 1 night in Jan 2024

10/10 Excellent

Wenliang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in town! Great views and spacious inside. Easy parking and check-in. Only thing could be improved if newer towels were provided. Overal we are so happy to stay in Madsen.
Stayed 1 night in Jan 2024
Response from Phil on Feb 14, 2024
Thank you for your review, We are very pleased that you had a great experience at the Madsen.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in excellent location.
Stayed 1 night in Dec 2023
Response from Phil on Feb 14, 2024
Hi Lauren. Thank you for your review, We are very pleased that you had a great experience at the Madsen.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Liz

Stayed 1 night in Dec 2023
Response from Phil on Feb 14, 2024
Hi Liz. Thank you for your review, We are very pleased that you had a great experience at the Madsen.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stairs where was behind in with large bag . Other than that very good.
Stayed 1 night in Nov 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Toilet not cleaned absolutely shocking not going back
Stayed 1 night in Nov 2023

6/10 Okay

Matthias

Travelled with partner
Liked: Amenities
Must have been nice a while ago but needs a bit of TLC to get back on its feet
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location couldn’t have been more central. In checking in, Phil was super friendly & knowledgeable. Hotel and rooms were all very clean and comfortable. The door locks were very modern and felt safe & secure. There was even fruit, small selection of drinks and coffee included. We will definitely stay again if returning to Penguin in the future.
Stayed 1 night in Nov 2023

8/10 Good

Lois

Stayed 1 night in Sep 2023

8/10 Good

Jan and Ken

Liked: Cleanliness, room comfort
The stairs were a little daunting with suitcases. The room was lovely but in need of a makeover. Downstairs entry and foyer area were very nice, we enjoyed the complimentary port and sherry.
Stayed 1 night in Nov 2023

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ocean view, friendly staff, very convenient to shops and restaurants.
Stayed 1 night in Oct 2023

8/10 Good

Aubrey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

suzanne

Stayed 1 night in Sep 2023

10/10 Excellent

patricia

Stayed 1 night in Jul 2023

8/10 Good

Kristy

Stayed 1 night in Jul 2023

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice property owners care and make everything nice.
Stayed 1 night in May 2023

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
The Madsen was situated in a beautiful location. The staff were thoughtful, brilliant and accommodating. The only issue I see is the accommodation needed a lift, however due to heritage restrictions apparently this is not available. This makes people with disabilities a problem. Would definitely stay here again, just need to ensure I booked lower level.
Stayed 2 nights in May 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was by the sea, lovely and quite, walked to dinner, the room was acceptable.
Stayed 1 night in May 2023

10/10 Excellent

Nevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the from the front room - enjoyed the noise of the sea at night.
Stayed 2 nights in Apr 2023

8/10 Good

Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dropped my phone behind the bed. When we moved it found a couple pills but overall it was amazing clean functional. Overall worth what is was worth
Stayed 1 night in Apr 2023

10/10 Excellent

Ka Ni

Stayed 3 nights in Apr 2023

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location great for walking to restaurants. Unfortunately very noisy (delivery trucks at 6am) and no privacy as room window faced driveway at ground level so needed to have curtains closed at all times. Would choose differently next time.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property - very quirky
Stayed 2 nights in Feb 2023

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very unique being an ex bank! Very pleasant overnight stay!

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry clean, welcoming.

6/10 Okay

David

Travelled with family
Rooms were quite noisy

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Was good, well presented although starting to show its age in places
Stayed 1 night in Dec 2022

10/10 Excellent

Damon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very charming and comfortable place. Made to feel very welcome.

10/10 Excellent

Sarah

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that our room was upstairs was a struggle but we coped.
Stayed 1 night in Nov 2022

6/10 Okay

Anna

Stayed 1 night in Nov 2022

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented. Lovely space in reception for a quiet drink and great view
Stayed 1 night in Oct 2022

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Oct 2022

10/10 Excellent

Ramone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was impressed with the suite.
Stayed 1 night in Oct 2022

8/10 Good

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Denise

Stayed 5 nights in Sep 2022

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in Sep 2022

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2022

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2022
Response from Richard on Aug 23, 2022
Hi BrettThank you for your comment, we are glad you had a great stay with us.Look forward to seeing you again.Richard

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Sandra

Stayed 1 night in Jul 2022
Response from Richard on Aug 23, 2022
Hi SandraWe are glad you had a great stay with us and Look forward to seeing you again.Richard