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Reviews of Comfort Inn Pembroke

2.5 out of 5
Comfort Inn Pembroke
959 Pembroke St E, Pembroke, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 885 reviews" "
Rating 8 - Good. 352 out of 885 reviews" "
Rating 6 - Okay. 94 out of 885 reviews" "
Rating 4 - Poor. 27 out of 885 reviews" "
Rating 2 - Terrible. 13 out of 885 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike, Sudbury

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check-in with friendly and efficient staff.
Stayed 1 night in May 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation. Comfortable beds
Stayed 1 night in May 2024

6/10 Okay

Bernhard

Liked: Cleanliness, property conditions & facilities
Nothing special. Staff is not particular helpful
Stayed 1 night in May 2024

10/10 Excellent

Peter van den

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Staff resolve issues easily.
Stayed 2 nights in May 2024

8/10 Good

Norman Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the floorplan of the motel was 'odd'; 'L' shaped building with stairwells to the second floor only at each end of the long halls, no stairs from the lobby. However, good value for the money. Common areas (ie: the halls) were exceptionally clean.
Stayed 2 nights in May 2024

10/10 Excellent

Yogesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Quiet and clean rooms. Friendly staff. Would recommend to anyone travelling to Pembroke.
Stayed 1 night in Apr 2024

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean rooms great breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

May Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Stayed 2 nights in Mar 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
The provided breakfast was very good. It offered many options.
Stayed 1 night in Feb 2024
Response from Michelle on Mar 21, 2024
Thank you for taking the time to rate our hotel with 5/5 review! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only negative point is the matress of the sofa bed that realy need to be change.
Stayed 1 night in Feb 2024
Response from Michelle on Feb 29, 2024
Thank you for taking the time to rate our hotel with 5/5 review! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 Good

Jennifer

Stayed 2 nights in Feb 2024
Response from Michelle on Mar 21, 2024
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleased. Very quick and clean. Breakfast was awesome
Stayed 1 night in Feb 2024
Response from Michelle on Feb 28, 2024
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 Excellent

Lynn

Travelled with family
Excellent stay
Very friendly helpful and courteous staff. Room and atmosphere is very clean and quiet and welcoming. Highly recommend.
Stayed 1 night in Feb 2024
Response from Michelle on Feb 28, 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Caryne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Michelle on Feb 28, 2024
Thank you for taking the time to rate our hotel with 10/10! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Michelle on Feb 28, 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Good

Caryne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Michelle on Feb 28, 2024
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel, not a ton of amenities but comfy beds, free parking, and a complimentary breakfast. Interior is starting to show its age but the property is well maintained.
Stayed 1 night in Feb 2024
Response from CT on Feb 15, 2024
Dear Jonathan thank you for the nice review. We are happy that you enjoyed your stay with us.Sincerely Comfort Inn Team

10/10 Excellent

Adam

Stayed 2 nights in Feb 2024
Response from CI on Feb 18, 2024
Dear Adam Thank you for staying with us at the Comfort Inn hotel.We are pleased that you had a good stay.Sincerely Comfort Inn team

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at the cleanliness of the motel. The room was large. It didn’t have that non-smoking room. Smell with antiseptics. Check in with Cindy was very good. She’s very helpful. Breakfast was a pleasant surprise. I didn’t see. It noted on Expedia site very good options for breakfast.
Stayed 1 night in Feb 2024
Response from Michelle on Mar 1, 2024
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 Excellent

Nathalie

Stayed 2 nights in Jan 2024
Response from Michelle on Feb 28, 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Naval

Stayed 1 night in Jan 2024
Response from Michelle on Feb 28, 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michelle on Feb 28, 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Good

Dean

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Michelle on Feb 28, 2024
Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Jan 2024
Response from Michelle on Feb 28, 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

6/10 Okay

Helen

Travelled with family and small children
Staff were friendly and the hotel clean. All was good.
Stayed 2 nights in Dec 2023

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Barb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable. Warm and clean Breakfast
Stayed 3 nights in Dec 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean. The staff at the front desk weren’t overly friendly. But not rude.
Stayed 1 night in Dec 2023

8/10 Good

Stéphane

Stayed 1 night in Nov 2023

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Sandeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was fantastic. Had a great sleep on the clean comfortable bed.
Stayed 1 night in Oct 2023

8/10 Good

Roxanne

Stayed 1 night in Oct 2023

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
So much better then the clarion across the street
Stayed 1 night in Oct 2023

8/10 Good

taehoon

Stayed 1 night in Oct 2023

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights in Pembroke, and our first night we decided to go with the cheapest option. After a terrible first night we booked a room at the Comfort Inn for our second night and it was like a dream! The rooms were extraordinarily clean and quiet, the staff was incredibly friendly, and there was a delicious breakfast in the morning. Will absolutely be staying here again!
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Laird

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Kim

Stayed 1 night in Sep 2023

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Arthur

Stayed 1 night in Sep 2023

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm fussy about a clean room. I don't care as much about style or decor if a room is clean, I'm happy. This Comfort Inn was nice and clean.
Stayed 1 night in Sep 2023

8/10 Good

Christopher

Stayed 1 night in Sep 2023

6/10 Okay

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the best parts except the bathtub plugged upafter one shower and they had told me the cost was supposed to be $149..00 and i ended up paying 179.00 so for that reason I will not go back
Stayed 1 night in Sep 2023

8/10 Good

Fumiko

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After stays at other establishments, it was a great relief to find a place that was clean and well maintained.
Stayed 2 nights in Aug 2023