On the beach, white sand, sun loungers, beach towels

Reviews of Annabelle's Apartments

2.5 out of 5
Annabelle's Apartments
St. James, Paynes Bay

Reviews

6.4
Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 5 out of 19 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
Description of the property was not the actual property. Actual property was another small apartment across the road behind a bar with no parking.
Stayed 7 nights in Jan 2023
Response from Annabelle's on Feb 7, 2023
Before arrival it was explained to you that the property you had booked was the economy apartment and not located on the beach as you thought we also sent pictures and exact located of the booked apartment so as to give you the opportunity to consider other options in regard to your accommodation.We are sorry that you did not like the apartment and hope that you did manage to have a good vacation.

2/10 Terrible

bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Big Con Job
I was caught in the old "bait and switch trap". Advertised as Annabelle's Apartments (Stayed before) but nothing like them. To be far I was contacted and told the Apartment was across the street. What was left out it was actually "Innes Apartment" attached to a restaurant called the "Old Vic" . Deal breaker no A/c, and a little in need of upgrade. Pictures relating to this apartment are so misleading to the extent of major mis-representation. I have to partially blame myself so being so gullible but having stayed before and had a good experience I thought this would be the same. Would be curious to know if the owners of Annabelle's know the Apartments are being used as Bait?
Stayed 7 nights in Dec 2019

8/10 Good

Marge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Annabelle’s was really nice . Great location right next to Mr Vics restaurant. Garage a few minutes walk selling anything I needed. Bus stop just outside the apartment making it easy to go to Bridgetown etc. Payne’s bay beach across the road which is beautiful. Owners of the apartment very friendly. Will definatley stay there again . Barbados is a beautiful country, never had a bad experience there. Felt safe as I was on my own .
Stayed 14 nights in Jul 2019
Response from donna on Jul 31, 2019
Good morning Thank you for your gracious comments, it was a pleasure hosting you, you were a lovely guest All the best Donna /Ann

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2019
Response from Donna on Jan 22, 2019
Hi Thank you for staying with us Regards Donna/ Ann

10/10 Excellent

Susan

We had a fabulous and relaxing stay at Annabelle's apartment in the upper one bedroom. We took full advantage of the kitchen and bbq and really enjoyed eating, having our coffee and reading on the private balcony. The view of the ocean and sunset was really nice -- and better than in the pictures. We also really appreciated having beach loungers provided that we could use on the beach. Donna was very attentive and checked in on us to make sure we had what we needed. We would definitely stay here again.
Stayed 5 nights in Nov 2018
Response from Don on Dec 1, 2018
Good morning Thank you for your gracious comments, it was indeed a pleasure hosting you, you were fantastic guest We wish you all the best Regards Donna /Ann

8/10 Good

Verified traveller

Liked: Cleanliness
Beach location
The 1 bedroom is very small with not much counter space. The king size bed is 2 mattresses pushed together. Had difficulty with the road noise for sleeping. This unit is on the road side and the 2 bedroom is on the beach. On a return I would rent the 2 bedroom, more spacious and on the beach.
Stayed 5 nights in Mar 2018
Response from Donna on Mar 9, 2018
Good morning Thank you for staying with us and we welcome your return, we will take note of your comments and appreciate your feed back Regards Donna

8/10 Good

Alexey, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodations right on the beach
We had a good fortune to spend 10 pleasant and enjoyable days at Annabelle's in the 1-br apartment upstairs. It's cozy, clean, comfortable, light and has everything we needed. Having morning coffee on the terrace while looking over azure waters of Paynes Bay was wonderful. Two nights we stayed in and cooked meats and veggies on the grill, which was fun and delicious. Location in the middle of Paynes Bay is great in all respects. The beach right in front is nothing but gentle sand and if you feel more adventurous you can go hiking for miles along the shore or snorkeling. Lots of interesting reefs to snorkel are towards the south near Fish Market. On our last day we were allowed to use the room almost all day until our flight time. As for cons, there is a bus stop directly in front of the place, so be prepared to hear ridiculously loud buses taking off all day long, with generous honking. Majority of bus drivers drive like they are in a competition -- flooring that gas pedal until the engine can rev no more, so you can hear the bus as it's speeding away for quite some time. The good news is, this behavior stops in the later hours and doesn't resume till early AM. So all our nights were blissful and super quiet. When it's 7-7:30 am though you'll definitely hear them again. Also, sometimes there is not enough hot water for everyone and you get only barely warm water in the shower. Overall we were very pleased, think we received excellent value and would love to come back again!
Stayed 9 nights in Feb 2018
Response from Donna on Feb 26, 2018
Thank you for your gracious comments, in regard to the hot water, our hot water supply is provided by the sun, on any occasion and the water is not hot enough guest only have to communicate this and we will turn on the power switch, we however appreciate your observation and will take note of it Best regards Donna

2/10 Terrible

anna , england

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Annabelles apartment Barbados
Dirty infested with mosquitoes everything in the apartments didn’t work properly bed smells of urine in beds
Stayed 6 nights in Jan 2018
Response from Donna on Jan 23, 2018
Good morning Anna We are sorry that you had such an unpleasant stay in our apartment, we have never received any complaints about the smell of our beds, and as you did not report to the staff about the appliances in the apartment not working properly we were unaware of these problems, we how ever thank you for staying with us and will investigate these complaints Regards Donna /Ann

8/10 Good

lesley, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Loved this apartment. Ok it was small and pretty basic, but the location was amazing ..right on the beach.Next door there are apartments for sale at US$4,250,00.00 a few minutes stroll down the beach is Sandy Lane. We paid very little money to be sharing the same view and beach , how could it not be a place to consider The only slight niggle was the sofa wasn't the most comfortable !! We even had the use of sunbeds to take on the beach
Stayed 13 nights in Dec 2017
Response from Donna on Jan 18, 2018
Hi Thank you for choosing Annabelle's and for your comments, we are happy you had a good time, we wish you well

2/10 Terrible

Yvette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay in this dump! It is a big rip off. This property should not be listed on any website. The apartment we stayed in was just a bed placed in a run down kitchen. We booked 21 days but was ready to leave when we saw the place. I tried to get a refund but the owner refused saying that she had also refused refunds in the past. I lost all of my money. I had to pay another large sum of money to stay at another hotel that was comfortable. Hotels.com should not list this dump. Also, no hotel should have a no-refund policy. If hotels care about providing good service, they should be willing to issue refunds if guests were as unhappy as my son and I were. The owner, Anne, knows that with her no-refund policy, she is raking in money for a dump that is empty. What a scam!
Stayed 21 nights in Oct 2017
Response from Donna on Nov 10, 2017
We regret that this guest was dissatisfied after booking a non-refundable low-cost studio with one double bed. Unfortunately this was unsuitable for her and her son and she was offered a larger apartment at a higher price which she refused. In an attempt to alleviate the situation we negotiated a discount with her and she said she quite understood our position and accepted the discount. The apartment was kept for her use for the entire duration of her stay even although she moved out.

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We knew we had booked Budget Accommodation, it was adequate for our needs,it would of been a lot comfier if there was air conditioning as the numerous fans were totally inadequate. Donna was very pleasant and helpful and nothing was too much bother.

8/10 Good

Carolyn, Nottingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach cottage
We stayed in the 2 bedroom apartment/beach cottage, facing the sea. Unfortunately there was construction work next door while we were there. The noise was pretty bad. The owner did warn us about the noise a week before we arrived and gave us 10% discount. It was not the owner's fault that there was this noise. Donna was very helpful. She provided any little thing we asked for, like more cutlery. She checked every day that everything was ok. Great to have free laundry facilities as we were mid-stay while we were in the cottage. We did stay at two other hotels so the noise did not spoil our holiday. The property was clean and the furniture adequate. The bed linen and towels were high quality. There was a good choice of tv channels and good wi-fi reception throughout our stay. While we were there we were visited by a green lizard, just like the one in 'Death in Paradise'!
Response from Donna on Feb 6, 2017
Good day Thank you for your gracious comments,you made my job easier as you were very understanding, we are always happy when our guest have a pleasant holiday We again apologize for the inconvenience of the construction noise and wish you well Regards Donna

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, chill, perfect
Stayed on island 6 days stayed here the whole time. easy to get around, food close by, pretty quiet, on the beach so thats awesome. people are nice and there if we needed anything but didnt, come with beach chairs. it was good over all NO COMPLAINTS what so ever
Response from General Manager on Dec 16, 2016
Dear guest Thank you for your comments, we are happy that you had a good experience staying with us, it is always nice when our guest are satisfied . Regard Donna Drakes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing vacation
Quiet vacation in the center of Paynes Bay Beach. Not a better beach or location.
Response from Ann on Oct 8, 2016
Dear Guest Thank you for your very kind review. We would be very happy to have you come and visit again and bring your friends and family with you so they can enjoy our beautiful island. Please keep in contact.

10/10 Excellent

From Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing got to swim with sea turtles rite out back every day! The room was very cozy, the employees where very nice and considerate I would definitely stay here if ever to visit Barbados again!
Response from Donna on Apr 4, 2016
Thank you for your gracious comments, it is indeed a pleasure when our guest enjoyed their stay with us, Donna

2/10 Terrible

Jan, Harrogate

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Building works and road noise.
As there were building works in the next door apartments, which started at 8am and went on all day, we only stayed one night and they found us an alternative. Due to the proximity to the road, and the need to have windows open as there is no air-con, it was difficult to get much sleep. The location right on the beach is excellent, but the economy apartment faces the road, and has no private outside space. Future guests should be aware of this.
We are sorry for the inconvenience that the guest experience, but the construction was beyond our control, we were not notify that it was about to take place We sincerely hope that the guest went on to had an enjoyable holiday

4/10 Poor

Morgane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très déçu
L'emplacement de l'appartement réservé initialement n'a pas ete respecté. La tv ne comprenait qu'une seule chaîne. La literie était tres usée. L'emplacement de l'appartement se trouvait à 200m de l'autre côté de la route. Du coup, tres bruyant avec le passage des voitures et des coups de Klaxons intempestifs.
Response from Donna on Feb 26, 2018
Good morning The apartment that you had booked was the one bedroom, no A/c apartment five minutes walk to the beach and that was the apartment reserved for you, we will take note of the description of our apartments and see what clarifications is needed It is unfortunate that you did not like you apartment and we will take into consideration your comments because it is only with feel back from our guest that we can seek to improve Best regards Donna

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
性价比还不错
最便宜的studio沿街会比较吵,没有冷气早上基本是被热醒的。但是位置好到不能再好,屋后就是海滩,好多游船都是开到这里浮潜,据说下午4点左右能在这个海滩附近看到大海龟。
Stayed 3 nights in Oct 2017
Response from Donna on Nov 8, 2017
Good day Thank you for your review, we appreciate that you took the time to leave your comments

4/10 Poor

Verified traveller

Liked: Staff & service
Appartment in Strandnähe
Unsere Ankunft war früher als geplant, wir wurden trotzdem freudlich empfangen und konnten es schon beziehen. Leider ist direkt daneben eine grosse Baustelle. Deswegen war an ein gemütliches Ausschlafen und Frühstücken nicht zu denken. Dafür gab es hinter der Wohnung einen wundervollen Strand den wir dann schon frühmorgens aufgesucht haben.Angenehm waren auch die Strandliegen die mit zum Appartment gehören und die Gartendusche im Fußweg zum Strand. Die Strasse an der das Appartment liegt ist viel befahren und genau gegenüber sind zwei Bushaltestellen.
Response from Donna on Feb 1, 2017
Good day We are sorry about the inconvenience you encountered from the construction noise, we were promised that the noise would have ceased by the time of your arrival unfortunately that did not happened. We are happy that you enjoyed the beach and the friendly service, we hope you did get some pleasure from your holiday Regards Donna