Outdoor pool, pool umbrellas, sun loungers

Reviews of Eastpana Hotel

4.5 out of 5
Eastpana Hotel
287/162 Moo 3, T. Bowin, Si Racha, Chonburi

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 33 reviews" "
Rating 8 - Good. 15 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good privacy of rooms as hotel is set in own grounds with wildlife and kids pets and fish which is nice touch with security. One downside was part of dining area in grounds seemed to be reserved for Chinese exclusively. Breakfast was good but menu very Asian as appears hotel is very popular with Chinese visitors so understandable as few westerners seen during stay. Maid was exceptional at cleaning room and helping with laundry and waste or any minor issues. Only concerns were had some lizards in room and tiny ants if food not put on fridge and got bitten twice waiting in receprion area by mosquitoes. Pool great and reasonably close to local shopping centres and markets to buy anything. Liked the fact they provided free bottled water daily and fresh towels and head of breakfast services and staff were very professional
Stayed 23 nights in Apr 2024

8/10 Good

Vuthipong, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Alexander

Stayed 2 nights in Jun 2023

10/10 Excellent

ANUSORN

Stayed 1 night in Jul 2022

8/10 Good

EMILY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good in servicing
Stayed 1 night in Nov 2019
Response from Phanhin Regent Team on Dec 20, 2019
Thank you very much for your feedback and wish to welcome you again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing much to shop around here. The daily bus going to Tesco is at 7pm, and returns at 8pm. limited time for you to eat and shop. The shuttle bus to Pattaya city returns at 4pm, which is the time where night market starts to set up. will be good if the return is at 9pm.
Stayed 3 nights in Aug 2019

6/10 Okay

Nattaporn

Liked: Room comfort
Disliked: Staff & service
Stayed 7 nights in Jul 2019

4/10 Poor

Phaik Imm

Disliked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

Eric Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

10/10 Excellent

Huat Lee Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Friendly staff Spotless room Great facilities Nice restaurant Would stay again
Stayed 1 night in Oct 2018
Response from Rung on Oct 24, 2018
Thank you so much for your review

10/10 Excellent

Verified traveller

Recommended hotel from a frequent traveller
Clean and comfy bed Great staff
Stayed 1 night in Sep 2018
Response from Kesthip on Sep 6, 2018
Thanks

8/10 Good

Perry

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
overall good except the roaches
There were roaches and eggs in first room but managed to change room. Need to improve on cleanliness.
Stayed 1 night in Jul 2017

6/10 Okay

Nijllas

Travelled with family
Stayed 3 nights in Sep 2023

8/10 Good

Sachiko

Travelled with group
Liked: Cleanliness
The room smelled a little like cigarettes.I don't like cigarettes, so that made me feel bad. Then the bed mat was too hard. Others are good! Thank you.
Stayed 1 night in Aug 2023
Response from Ja-Ae on Aug 23, 2023
Thank you for taking the time to tell us about your experience at our hotel. I am so sorry that your experience did not meet your expectations. Please, allow me to express my sincerest apologies. At Eastpana Hotel, we strive to provide a comfortable staying experience for every customer. Therefore, your feedback is very important to us. I will share your comments with the housekeeping department to improve the quality of room cleanliness and amenities. Once again, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sales Department

10/10 Excellent

Chuan Ming

Stayed 1 night in Jan 2023

8/10 Good

Jyrki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Shineuk

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
샤워시 물의 온도가 맞지 않음. 적정온도를 유지할 수 없음. 너무 뜨거웠다가 너무 차가웠다가, 오락가락 함
Stayed 15 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
タクシーの手配などスタッフ対応が丁寧なのは満足。部屋清掃にムラがあり、歯ブラシなどアメニティの補充が全くない日もあって困った
Stayed 8 nights in Jan 2020

8/10 Good

S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมสะอาด เงียบสงบ เหมาะกับการมาพักผ่อน
Stayed 2 nights in Oct 2019

10/10 Excellent

HIDEKI, 日本

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
居酒屋、焼肉店がホテル内にあり、またトイレにはウォシュレットもあります。 日本人向きのホテルです。
Stayed 3 nights in Jun 2019

6/10 Okay

S.

Liked: Cleanliness, staff & service, property conditions & facilities
ห้องพักสะอาด บรรยากาศเงียบสงบ อยู่ใกล้นิคมอมตะซิตี้ แต่จำเป็นต้องมีรถส่วนตัว
Stayed 3 nights in Apr 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale la pena
Bien hotel a muy buen precio
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEANLINESS
They have cleanliness.
Stayed 2 nights in Jan 2019

10/10 Excellent

Thanyapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Phanhin Regent on Sep 4, 2018
Thank you very much for your stay at our hotel and wish to welcome you again in soon.

10/10 Excellent

CHENG FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Kesthip on Aug 27, 2018
Thanks for review. I hope you will back to stay at Phanhin Regent again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Kesthip on Aug 28, 2018
Thanks for your reviews.

10/10 Excellent

Banks, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะอาด อาหารอร่อย และหลากหลาย
ห้องใหญ่กว้างขวาง ห้องน้ำสะอาด โถสุขภัณฑ์ทันสมัย แต่หมอนสูงไปหน่อย มียิมให้ใช้ แม้เครื่องมือบางอย่างจะเก่ามากแล้วก็ตาม :)
Stayed 3 nights in Jan 2018

8/10 Good

Cheng-Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

kato magne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2017

10/10 Excellent

Parichat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with well trained staff
Excellent customer service with well trained staff. The hotel manager and staff are attentive to guests and very courtesy. The hotel is quiet, clean, good for relax after coming back from work. The located is excellent for those coming for a business meeting or working in Amata City Industrial Estate. The food is also good. I would rate this hotel high for overall services.