Indoor pool, seasonal outdoor pool
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Reviews of Marriott Park Ridge

3.5 out of 5
Marriott Park Ridge
300 Brae Boulevard, Park Ridge, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 550 reviews" "
Rating 8 - Good. 150 out of 550 reviews" "
Rating 6 - Okay. 35 out of 550 reviews" "
Rating 4 - Poor. 21 out of 550 reviews" "
Rating 2 - Terrible. 14 out of 550 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Too much fabulouso by the ice every time we passed.
Stayed 1 night in May 2024

10/10 Excellent

Ginnette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in May 2024

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and it was a nice hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Karin

Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a $200/night hotel. Alright. Bar folks were real good.
Stayed 1 night in Apr 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean rooms and property.
Stayed 1 night in Apr 2024

8/10 Good

Nancie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 4 nights in Apr 2024

8/10 Good

JENIFER Smith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was expensive, but the stay was enjoyable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lilibel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay , my kids had good time at the pool ..
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia Mac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

azael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love peace and comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Mar 2024

4/10 Poor

John, Belle Isle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have room keys for us. Lost our reservation. Rude front staff. No complimentary breakfast for everyone, but if I signed up for the FREE rewards then I could have the complimentary breakfast - just seems like a lot of extra steps for ultimately the same thing.
Stayed 1 night in Mar 2024

4/10 Poor

James

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Kathi on Mar 4, 2024
We are very sorry to hear that you had an unpleasant stay. Please contact me directly so we may discuss how we failed in meeting your expectations.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Kathi on Feb 28, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kathi on Feb 21, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

6/10 Okay

Jason

Travelled with partner
Liked: Staff & service
Place needs update and shower 1990s
Stayed 1 night in Jan 2024
Response from Kathi on Feb 5, 2024
We are very sorry to hear that you had an unpleasant stay. Please let us know if there is anything we can do to rectify this!

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024
Response from Kathi on Mar 27, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kathi on Jan 31, 2024
Thank you for the wonderful feedback! Please visit us again soon!

6/10 Okay

Angela

Liked: Staff & service
Disliked: Cleanliness
Staff nice - room not so much.
The staff were very friendly and responsive. The room was subpar. The mini-refrigerator, coffee machine, and desk light had been unplugged and the refrigerator smelled horribly. There was hair in the sink. Just didn't have that high quality room servicing that we expected with Marriott.
Stayed 1 night in Jan 2024
Response from Kathi on Jan 21, 2024
I am very sorry to hear about your unpleasant stay recently. Please feel free to contact the hotel to speak with me directly. Thank you!

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kathi on Jan 14, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kathi on Jan 9, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

daniel, White Plains

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel weekdays,very clean ,weekends are very packed with several weddings indoor/outdoor pool and whirlpool. gym..Bar food restaurant..excellent full breakfast or continental a little pricey on the food
Stayed 1 night in Jan 2024
Response from Kathi on Jan 9, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kathi on Dec 31, 2023
Thank you for the feedback! Please visit us again soon!

10/10 Excellent

jade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and professional
This is a very professional hotel. The service in both restaurants were excellent; the waiters were very friendly and professional. The design of the building is surrounded by trees and a stream. Coming out of the city, it makes you feel relaxed. The room has nice feel and it’s well lit. It was a very pleasant stay.
Stayed 1 night in Dec 2023
Response from Kathi on Dec 31, 2023
Thank you for the wonderful feedback! Please visit us again soon!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Great!
Always a great experience when I stay at Marriott Parkridge!
Stayed 2 nights in Dec 2023
Response from Kathi on Dec 19, 2023
Thank you for the wonderful feedback as always! See you again soon!

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness
Disliked: Amenities
High end hotel with some problems that were annoying to us. The HVAC fan was loud. So loud that it interferes with our sleep. Also several groups of people came down the hallway between 1:30 am and 2:00 am who made no attempt to be quiet, loud talking, running kids. The bathroom looked quite stark until you looked at the tub. It looked like a spaceship. There were lots of safety bars, which is a good thing. It was difficult to figure out how to just get a hot shower.
Stayed 1 night in Dec 2023
Response from Kathi on Dec 18, 2023
Thank you for the feedback! Your responses will help us to shine better!

10/10 Excellent

IBRAHAM

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Dec 2023
Response from Kathi on Dec 10, 2023
Thank you for the wonderful feedback! Please visit us again!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kathi on Feb 19, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beware: Loud parties on the weekends!!
We were initially put in a room right over the tavern. It was HORRIBLE. We were awakened multiple times due to noisy patrons screaming and laughing and partying. We called the front desk and complained but nothing was done. They should not out guests in those rooms on the weekends. They allowed us to move to another room the next morning, but they were less than apologetic and seemed indifferent about it all. They should have credited us for that night, if you ask me. We had two rooms for 3 nights so it’s not like we were staying for “free”. We spent nearly a thousand dollars in all but the room that first night was absolutely horrible.
Stayed 3 nights in Nov 2023
Response from Kathi on Dec 6, 2023
We are very sorry to hear that you had a less than memorable experience with our hotel. Please grant us another chance to shine! Thank you

2/10 Terrible

Holly

Stayed 1 night in Nov 2023
Response from Kathi on Dec 18, 2023
We are sorry to see that you did not have a good experience while staying with us. Please feel free to reach out to discuss further!

8/10 Good

Laura L

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool temperature was cool. We booked two double beds and had a room with a king and a pull out which was more crammed for number of people staying in the room
Stayed 2 nights in Nov 2023
Response from Kathi on Nov 28, 2023
Thank you for providing this feedback. We will most certainly look into these issues.

10/10 Excellent

Harry, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating to what ever we needed.
Stayed 3 nights in Nov 2023
Response from Kathi on Nov 28, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from Kathi on Dec 14, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Joan

Stayed 1 night in Nov 2023
Response from Kathi on Dec 14, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

2/10 Terrible

Gabriela

Stayed 1 night in Oct 2023
Response from Kathi on Nov 26, 2023
We are sorry to hear that you had an unpleasant stay. Please feel free to reach out to discuss.

8/10 Good

Anna, New York City

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The banquet room for our reunion was beautiful. We were allowed to decorate ahead of time. The food was delicious and staff was very helpful. Our beds were comfortable and we liked the balcony. Windows and carpets in our room could use a cleaning. There wasn’t info in the room about services or local places for food or entertainment.
Stayed 1 night in Oct 2023
Response from Kathi on Oct 31, 2023
Thank you for your feedback! Please visit us again in the future!

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Cool town
Stayed 2 nights in Oct 2023
Response from Kathi on Oct 30, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

6/10 Okay

CECIL, Oshawa

Stayed 1 night in Oct 2023
Response from Kathi on Nov 15, 2023
Thank you for the feedback. Please let us know how we can make your stay more memorable in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kathi on Oct 23, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Razhan

Stayed 1 night in Oct 2023
Response from Kathi on Nov 15, 2023
Thank you for the wonderful feedback! Please visit us again soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it very nice and very clean, love the indoor pool and spa. Bar/restaurant is nice as well. The only issue that I had was, they were having a big party for West Point alumni and graduates, and it got very loud. Me and my son had to get up at 3:30 in the morning because he was competing in a Olympic qualifier marathon and we got woke up at midnight and the person at the front desk said she couldn’t do anything about it. But when I spoke with the manager the next day, she apologized and paid for two of my nights which at $299 p/night was kind.
Stayed 3 nights in Oct 2023
Response from Kathi on Oct 21, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Maryum

Stayed 1 night in Oct 2023
Response from Kathi on Nov 10, 2023
Thank you for the wonderful feedback! Please visit us again soon!

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kathi on Oct 4, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kathi on Sep 18, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Bryan, Kasson

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Sep 2023
Response from Kathi on Sep 16, 2023
Thank you for the wonderful feedback! Please visit us again in the future!