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Reviews of Holiday Inn Express Hotel & Suites Park City, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Park City, an IHG Hotel
Park City, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1001 reviews" "
Rating 8 - Good. 288 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a recently updates room made for a good stay. I will go back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Very clean. Close to shops and restaurants. And a good central location to some of our favorite spots! Hot breakfast was a great bonus!
Stayed 1 night in Apr 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area, pool and breakfast. We could hear what sounds sounded like a dog above us. The rooms are a little on small side. Not much closet space. Overall, worth the price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great but I was surprised there were not hyper-allergenic pillows
Stayed 2 nights in Apr 2024

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway exit, grocery store, gas station and just off of the freeway. They have the best breakfast and good coffee
Stayed 1 night in Mar 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy and the gym, pool, and hot tub are nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Danielle

Stayed 2 nights in Mar 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love that they have a name brands shampoo and conditioner as well as body wash in the room.
Stayed 1 night in Mar 2024

8/10 Good

Eric, Deep Gap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything. Quiet. Well run.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 1 night in Mar 2024

10/10 Excellent

Kadin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Quiet and clean
Stayed 1 night in Mar 2024

10/10 Excellent

bobo

Great
Stayed 4 nights in Mar 2024

10/10 Excellent

justin

Stayed 3 nights in Mar 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great breakfast. Very clean pool and hot tub.
Stayed 6 nights in Mar 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I was given a handicapped room when I'm not handicapped nor did I request a handicapped room. The clerk said the hotel was sold out no other rooms available but after asking a second time another non-handicapped room was found and given to ne.
Stayed 2 nights in Mar 2024

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear your neighbors talking. The walls are thin. No hotel shuttle to Canyons or Park City. Clean hotel and nice breakfast. Close to grocery store and restaurants.
Stayed 4 nights in Feb 2024

8/10 Good

James Hayden Kepner,

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for me. Not necessarily a top-quality hotel, but the price was very reasonable for the area. Hot tub and gym were nice. They cleaned the room every day. Bus service was about an 8-minute walk away. It was a bit spotty at times, but free and got me to the ski lifts and downtown. Free breakfast was decent. The staff was super-friendly and helpful. Shopping center and a few restaurants within a five minute walk..
Stayed 5 nights in Feb 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfast, pool/hot tub/sauna was fabulous! Nothing crazy but for the price the hotel was everything we needed to sleep and ski all day. In the general area of the shuttles and free transportation, shopping and so many food options.
Stayed 3 nights in Feb 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room amenities. Very clean. Nice breakfast.
Stayed 4 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person should be at the desk when you come in. Bring back the bell on the counter
Stayed 1 night in Feb 2024

8/10 Good

Abraham

Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christine Mara

Liked: Cleanliness, staff & service, property conditions & facilities
David at the front desk is a GEM!
Stayed 1 night in Feb 2024

10/10 Excellent

juan P

Stayed 3 nights in Feb 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024

10/10 Excellent

Zaid

Stayed 3 nights in Jan 2024

10/10 Excellent

Milene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Charles

Very nice
Stayed 1 night in Jan 2024

2/10 Terrible

Yan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Did not have a good time here, bad business practices.
Stayed 4 nights in Dec 2023

4/10 Poor

Teresa

Disliked: Staff & service
The first room I was put it was dirty and smelled. The second room was clean. The internet did not work in my room. I was there for work at the Sundance Film Festival. Had to use my phone as a hotspot to work. There was no internet hooked up to the TV which I needed to screen online films. I had to request a new room key every day after a long day of working. The staff was not eager to correct the problems.
Stayed 4 nights in Jan 2024

10/10 Excellent

paola, West Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here cleanliness is on point
Stayed 1 night in Dec 2023

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Jan 2024

8/10 Good

Brighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, right off the highway and quick to check in and get comfortable room. Saved me from being out in a winter storm.
Stayed 1 night in Jan 2024

2/10 Terrible

Carlos

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay and a delicious breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Halley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Julio

Disliked: Property conditions & facilities
Property is Ann average condition a little bit outdated we stayed on the second floor and all the smoke or smell from the kitchen it was all over the place not a good thing
Stayed 1 night in Dec 2023

10/10 Excellent

Samuel, Park city

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful. and hotel was kept clean.
Stayed 4 nights in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

4/10 Poor

ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023