Paperchain Tours and Activities

My partner and me stayed for one night. This place has great potential but they need to work on several areas. It was very clean the room was very nice and the air con was spot on. Negatives breakfast. Yes it’s a bonus getting a breakfast in a London hotel but this was very poor. No hot water in morning so no shower which was very very disappointing. No explanation as to why . Barman in evening when we returned after watching London show not particularly receptive . A bit of courtesy goes a long way. In summary lots of things to be improved but with a bit of effort this will be achievable

The hotel staff was very friendly, efficient and helpful. Our bed mattress was one of the BEST we have experienced in quite some time of travel: firm mattress, good pillows. So pleased to have had air conditioning on our July trip - and really good AC, at that. Paddington Station is just a couple of minutes' walk down the street, as are Marks & Spencer and Sainsbury's (groceries). We had no trouble finding excellent cafes and pubs in this neighborhood, and we felt safe, early morning to late evening. Hyde Park and all it offers is just a short walk away as well.