Papalotla Vacation Packages

Absolutely loved this hotel. Have stayed at others in the same vicinity and this was by far my favorite. I booked the "business club" level which came with an amazing complimentary breakfast with lots of choices and it varied daily. Also included a fantastic happy hour each night with complimentary drinks and snacks. The level of "snacks" could really be considered dinner. The breakfast and happy hour is provided on the exclusive 11th floor business lounge. Rooftop patio with pool and gym were also much appreciated features. Amazing views from business lounge and rooftop patio. Hotel amenities, staff and neighborhood location all fantastic. Easy for me to recommend this hotel.

There are several minor things that add up to make the stay average at best. 1. the bedroom has a wonderful view and 4 large windows, but none of the blackouts cover 100% of the window, so all the sunlight comes in making the room very bright, even at night because of the streetlights. 2. the sofa looked very nice at a glance, but when I sat down, I realized it was broken, so you sit at an angle. on top of that they placed a cloth to cover it like a decoration, but it's actually hiding all the stains on the sofa. 3. finally, in the morning i was making a cup of coffee and realized all the mugs had either lipstick or coffee stains, meaning they were not properly washed.

Check-in was fast and easy as it literally took under 5 minutes. Apartment was very clean upon our arrival. Staff cleaned our room on 4th day as we traveled for a week. Management is easily accessible via email or WhatsApp. Highly recommend.

Friendly staff. Excellent location. Bathroom is extremely small and a bit uncomfortable.

Great Manager. Listened to our issues and did her best to make everything right.