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Hosteria Pampallacta

3.0 star property
Travelers discover natural serenity at this Andean retreat where local breakfast flavors fuel adventures through surrounding landscapes

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Hosteria Pampallacta offers a peaceful escape with complimentary regional breakfasts. Relax in the garden or enjoy nearby hiking and biking. Unwind after adventures in two indoor pools or the outdoor swimming area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Rustica King

Rustica King

Rustica King

Highlights

Fireplace
Heating
Flat-screen TV
Down duvet
Shower/tub combination
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Rustica Queen

Rustica Queen

Rustica Queen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Fireplace
Shower/tub combination
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Rustica Doble

Rustica Doble

Rustica Doble

Highlights

Fireplace
Shower/tub combination
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Rustica Contemporanea

Rustica Contemporanea

Rustica Contemporanea

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Shower/tub combination
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Rústica Pequeña

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Fireplace
Heating
Shower/tub combination
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mini Departamento

Mini Departamento

Mini Departamento

Highlights

Fireplace
Shower/tub combination
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Cabana Familiar

Cabana Familiar

Cabana Familiar

Highlights

Fireplace
Heating
Shower/tub combination
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 2 Large Twin Beds
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About the area

Papallacta is home to Hosteria Pampallacta. While the natural beauty of Cayambe Coca Ecological Reserve and Papallacta Lake can be enjoyed by anyone, those looking for an activity can check out Termas de Papallacta. Visit our Papallacta travel guide
Map
Km 65 Via Interoceanica, a 2.5km del Pueblo de Papallacta, Papallacta, Napo, 150753

What's nearby

  • Papallacta Church
    2 min walk - 0.2 km
  • Termas de Papallacta
    5 min drive - 2.3 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO)
    55 min drive

Restaurants

  • Sunfo Restaurante
    3 min drive
  • El Leñador
    3 min drive
  • Paisaje De Los Andes
    3 min drive
  • Cafeteria papallacta
    3 min drive
  • Sucus
    3 min drive

About this property

Hosteria Pampallacta

Property highlights
Take advantage of free breakfast (local cuisine), a garden, and laundry facilities at Hosteria Pampallacta. Enjoy onsite activities like fishing and hiking/biking. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 indoor pools and an outdoor pool
  • Free self parking
  • Hot springs on site, a roundtrip airport shuttle (surcharge), and smoke-free premises
Room features
All guestrooms at Hosteria Pampallacta offer comforts such as free WiFi and free bottled water.
Other amenities include:
  • Shower/tub combinations and free toiletries
  • Satellite channels and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:30 AM to midnight on request
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Fishing
  • Hiking/biking trails
  • Hot springs
  • Outdoor pool

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area

Spa

  • Hot springs
  • Spa services

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:30 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by bank transfer and is due 24 hours before check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:30 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hosteria Pampallacta Hotel Papallacta
Hosteria Pampallacta Hotel
Hosteria Pampallacta Papallacta
Hosteria Pampallacta Hotel
Hosteria Pampallacta Papallacta
Hosteria Pampallacta Hotel Papallacta

Frequently asked questions

Does Hosteria Pampallacta have a pool?

Yes, this property has 2 Indoor pools and an outdoor pool. Pool access is from 8:00 AM–8:30 PM.

Is Hosteria Pampallacta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hosteria Pampallacta?

Check-in start time: 2:30 PM; Check-in end time: 8:30 PM. After-hours check-in is not available.

What time is check-out at Hosteria Pampallacta?

Check-out is at 1:00 PM.

Does Hosteria Pampallacta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM–midnight on request. A fee of USD 80 per vehicle applies.

Where is Hosteria Pampallacta located?

Situated in Papallacta, this hotel is within 3 mi (5 km) of Termas de Papallacta, Cayambe Coca Ecological Reserve, and Papallacta Lake. Loreto Lake is 5.4 mi (8.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hosteria Pampallacta Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 86 out of 143 reviews
Rating 8 - Good. 35 out of 143 reviews
Rating 6 - Okay. 12 out of 143 reviews
Rating 4 - Poor. 8 out of 143 reviews
Rating 2 - Terrible. 2 out of 143 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent; the food spectacular (the chef used to work at the Hilton), they upgraded our room with no additional cost. The receptionist/waitress was very informative. The room was spotless and was cosy with nice lighting, a fireplace and electric heating. There is a lovely hike up to the top of the mountain, too. The whole place is very clean and organized with both indoor and outdoor thermal pools. Great for couples and families alike.
Stayed 1 night in Dec 2025

10/10 Excellent

Guillermo Andreé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to visit Papallacta
Stayed 1 night in Dec 2024

4/10 Poor

Luis

This is a very loud hostería. Rooms face a thermal pool, which in principle seems a great idea, until you go into your room and try to have some quite time or want to sleep. It is imposible to scape of the constant loud music. Very annoying.
Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property! The thermal pools were amazing and very beautiful and clean. The staff was very kind and helpful. Restaurant was delicious. All around great stay. I would recommend this to any friend or family member.
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful location. Beautiful mountains around and wonderful pools to relax in. The kitchen is prepared for almost anything. With many food options. This was an excellent stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great food, hot pools. Tranquil setting. Highly recommended. Thank you
Stayed 1 night in Jul 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is in a beautiful location and has 6 hot spring pools on site that are very enjoyable. The room was very large, with comfortable beds. The room and hotel areas (like restaurant) were very cold! Even though there was a fireplace in the room it was small and didn’t provide heat throughout our time there. The guests have to wear heavy coats in the dining room. Bring a bathrobe to wear from the room to the pools… it’s very cold. They don’t have a concierge to provide information about local tours and if you don’t speak Spanish it is difficult to get around.
Stayed 1 night in May 2024

10/10 Excellent

Armando

Liked: Staff & service, amenities
Excellent fireplace. Beds are amazing. Can have your own tub but you must arrange it. Hot springs are basically from morning to night. You can literally have it all to yourself. Plus, you can dip yourself in cold water then walk to hot water to immerse yourself. Food are first class and everything is affordable though don’t expect mixed drinks. If there is a hitch, they don’t open until 7:55-8:30 am in the morning. That is the problem because they don’t unlock the gate during those time and you need to take a taxi or a trip back to the airport. Oh. They do have their hiking trail but don’t walk on it when it is very muddy. It is an excellent alternative to much more expensive resort especially if you are on a budget
Stayed 3 nights in Aug 2023

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly. Great surroundings. Good restaurant. Nice hot spring.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Staff was very kind and helpful. It was lovely to have a fire built and bath run for you every night. The restaurant was very good and the surroundings are beautiful
Stayed 4 nights in Jul 2025

10/10 Excellent

Ilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 1 night in Jul 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Fun fireplace
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service! The owner went above and beyond, even drawing a map for us for an outing.
Stayed 1 night in Jul 2023

10/10 Excellent

Gary and pam

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in Mar 2023

6/10 Okay

Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very old, bad looking facilities, hot spring tub old and not very clean, the toilet didn´t flush right, the water in the sink didn't flow. the chimney was never lighted properly, the staff was never around.
Stayed 1 night in May 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service
There was a 60 USD difference between a double room at Termas Papallacta and this one, but the places cannot be compared. While the service was polite, the food really good and the place clean and in working condition, Termas Papallacta are just *gorgeous*. This place is not. But it can be a good substitute if, like us, want to spend the night in the area and there is no availability in the Termas. Safe walk (1km or a $2 cabs ride) to the Termas.
Stayed 1 night in Jun 2023

8/10 Good

Mathias

Liked: Property conditions & facilities
The welcoming was kind of chaotic. They just took us to the room and did not explain how the place works. We came back again to ask. There are 4 pools (1 cold and 3 warm pools). The cabins are located around one pool. Since there is music playing and people talking, the cabins are quite loud.
Stayed 1 night in Nov 2023

6/10 Okay

Veronica

Liked: Cleanliness
TV was not working. There was no towels so I had to ask for them. I never received hand towells.
Stayed 1 night in Jan 2024

4/10 Poor

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had bugs when we arrived. 2 bumblebees & dozens of moths & flies we had to deal with. The door was not sealed & there was a 1/2 in gap all around where things could get in. Service was extremely slow - we waited over an hour after ordering (at 4pm, only 2 other people there) & although food was very good, it was not worth the wait. If I could do it all over, I’d order things 1.5hrs before I wanted them - food, drinks, pillows, towels, fire turned on, water turned on - everything. I would not stay here again
Stayed 1 night in Oct 2023

4/10 Poor

Iris

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only one towl per person which you use for the baths and the shower and in the room is no hock where you can hang them to dry. Also no towl for the face, so better to bring own ones. The shower doesn't get really warm. The staff is only one person speaking English, the others try not to be seen by you. Nobody shows you the baths and everyone gives you a different closing time. Sad that they can't tell anything about the area and send you to a information station.
Stayed 1 night in Oct 2023

8/10 Good

marie

Liked: Cleanliness, staff & service, amenities
Chambre propre, j'ai aporécié la cheminée allumée le soir, les 2 piscines.
Stayed 1 night in Dec 2025

4/10 Poor

Christoph

Liked: Cleanliness
Disliked: Staff & service
Es ist schön, warme Pools direkt am Hotel zu haben. Aber: Das gebuchte Zimmer hatte den Charakter einer Höhle. Wir haben ein Upgrade gekauft. Sehr unüberlegt designte Suite. Eiskalter Fußboden, keine Ablagemöglichkeit ( wir baten um Kleiderbügel für die Kleiderstange ... man beachte uns 2) -aber völlig überflüssiger Whirlpool. Und die Dusche wurde nicht warm. Wir hatten ausdrücklich (!) um Zimmerreinigung gebeten. Nichts war passiert bis zum Abend. Habe man vergessen ... dann nachgeholt. Frühstück ab 8:30h ist spät, finde ich. Am Abreisetag baten wir um Lunchboxes: Wir erhielten Wasser, süßen Tee, und 4 kleine Schokoriegel. Ist das eine ernsthafte Lunchbox?? Ich hatte eine formale Rechnung erbeten. Man schicke sie mir per Email. Üblich in Ecuador. Aber ich habe sie bis heute nicht erhalten. Keine Gäste-Orientierung. Schlechtes Preis-Leistungsverhältnis. Fazit, leider: Dieses Hotel besser meiden. Es gibt zahlreiche bessere Alternativen!!
Stayed 2 nights in Oct 2025

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para una escapada . Muy tranquilo y cómodo
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Un lugar muy bonito pero necesita un poco de trabajo la estructura en el techo vi q hay murciélagos también cerca de la piscina termal del centro el piso está roto sin embargo la habitación espectacular la tina de agua termales estuvo a otro nivel muy bueno
Stayed 2 nights in Feb 2025

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso

Un lugar hermoso y tranquilo en las montañas. Piscinas termales excepcionalmente limpias. El fuego en la habitación y el baño privado eran encantadores.
Stayed 1 night in Jan 2025