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Reviews of Hotel Doral

2.5 out of 5
Hotel Doral
Calle Monteserin, adjacent to the National Institute, Panama City

Reviews

6.2
Rating 10 - Excellent. 7 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 6 out of 29 reviews" "
Rating 2 - Terrible. 6 out of 29 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fair price, awesome staff, good location, would stay again
Stayed 1 night in Feb 2020
Response from Isabel on Feb 26, 2020
Thank you for your comments, pampering helps us improve the quality of our services, and we hope to have you with us at the next time. Best regards! Isabel Palma Marketing

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I dd like the central location, close to transportation I DID NOT LIKE MUST OF THE STAFF WERE VERY RUDE.
Stayed 2 nights in Jan 2020
Response from Isabel. on Feb 26, 2020
Thank you for your comments, pampering helps us improve the quality of our services, and we hope to have you with us at the next time. Best regards! Isabel Palma Marketing

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel was well located for what we needed for. Staff was very aloof, they send us to the wrong room, we walked into a dirty room with the key we were given. We paid for three nights, we stay one and when we came for the third night, they had no water or electricity. We had to go 9 floor up and down three times, no one offer us any kind of help. This place suddenly became a complete dump. We will never go back to this place. Maria
Stayed 3 nights in Dec 2019
Response from Isabel on Dec 26, 2019
Gracias Maria por dejarnos su comentario, de parte del personal le pedimos mil disculpas por los inconvenientes. Hubiesemos querido que su experiencia con nosotros hubiese sido diferente, pero se nos salio de las manos, ya que el daño de la luz fue algo general en esa parte de la ciudad. Saludos Cordiales! Isabel Palma.

6/10 Okay

MELISSA

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for.
Stayed 1 night in Mar 2019
Response from Isabel Palma on Jun 13, 2019
Gracias por dejarnos sus comentarios, los mismos nos ayudan a mejorar la calidad de nuestros servicios. Saludos cordiales!

8/10 Good

Verified traveller

Liked: Staff & service, amenities
The restaurant kind of attached next door is not functional, as in what they serve is really not edible. They do not understand the concept of serving people, nor of nutrition. There's a great old neighborhood Italian restaurant a block away. The Casca Antigua/Casco Viejo is a 4-block walk & on the way, you pass the immaculate fish market!
Stayed 2 nights in Mar 2019
Response from isabel on May 3, 2019
Gracias por dejarnos su comentario, los mismos nos ayudan a mejorar la calidad de nuestros servicios. Saludos cordiales!

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
BEWARE OF ALL OF THE ABOVE! Nothing good to say. A black eye for Hotels.com.
Stayed 3 nights in Dec 2018
Response from Isabel on Dec 10, 2018
Gracias por dejarnos sus comentarios, estos son importantes para mejorar la calidad de nuestros servicios. Saludos cordiales

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad neighborhood, but very good hotel. Very clean good staff
Stayed 14 nights in Jun 2018
Response from Isabel on Jul 2, 2018
thank you for your comment. We hope we visit again

2/10 Terrible

Carlos , Costa rica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The hotel is in the dangerous place in Panamá. Is terrible.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This a nice hotel i stay here when i visit panama
The staff is friendly and courteous - 24 hour front desk is good - central to market and metro Reasonably priced and good value

4/10 Poor

Robert, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Media people make it look great .....but turn page
Advised at airport not a good neighbood after dark -- arrived at 1:30 a.m. and critics were right. Lots to be desired here. Hoel stuff ok, but not great. Would be very dangerous after dark. No English-speaking person at hotel.

4/10 Poor

adventurous , Panama city Panama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not by a beach, its location is hard
Very cool ,but not safe at night in some places. The hotel was hard to find. Located in the worse part of the city not for the fate at heart.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Enjoying stay and extended hotel clean and great location staff helpful and friendly - best around at price - 5 - 10 minutes from waterfront downtow and malls

10/10 Excellent

Yalitza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente
Stayed 2 nights in Apr 2021
Response from Isabel Palma on Apr 13, 2021
Gracias por dejarnos tu comentario, los mismos nos ayudan a mejorar la calidad de nuestros servicios.

4/10 Poor

Astrid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se encuentra en un lugar muy peligroso y no tenía donde dejar el auto
Stayed 1 night in Feb 2021

6/10 Okay

Fabian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

jose ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
La experiencia fue exelente muy tranquilo el hotel con un exelente servicio
Stayed 1 night in Nov 2020
Response from Isabel Palma on Dec 1, 2020
Gracias José por hospedarte con nosotros, esperamos tenerte de vuelta en una próxima ocaciòn.

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Isabel Palma on Dec 1, 2020
Gracias David por Hospedarte con nosotros, esperamos tenerte de vuelta en una próxima ocaciòn.

8/10 Good

Gerard

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from Isabel Palma on Apr 29, 2019
Gracias por hospedarse con nosotros, esperamos tenerle de vuelta en una próxima ocación

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Isabel Palma on Mar 6, 2019
Thank you for staying with us, we hope to have you back on a next occasion. Best regards!

8/10 Good

NeryRolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonita experiencia conocer un país tan bello
Stayed 2 nights in Jul 2018
Response from Isabel Palma on Aug 13, 2018
Gracias por su comentario, esperamos tenerlo de vuelta en nuestro país pronto

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención es fatal y si vas de hoteles.com te hacen sentir como ladron de tarifas. No hay estacionamiento en el hotel y queda en una calle sumamente peligrosa y oscura.
Stayed 1 night in Jun 2018
Response from Isabel on Jun 8, 2018
Mis mas sinceras disculpas de parte del Hotel Doral, estamos trabajando para mejorar nuestros servicios.

2/10 Terrible

Agustin

Disliked: Room comfort
Ubicado en zona peligrosa
Ni siquiera nos atrevimos a entrar, esta ubicado en una zona muy peligrosa de Panama, zona roja, no recomendable perdimo el dinero nos fuimos a otro llamado Marbella que si es recomendable y barato
Response from isabel on Apr 6, 2018
Es una lastima que no hayan entrado al Hotel, es cierto que no estamos ubicado en la mejor zona del país, pero nuestra zona no es zona Roja, estamos ubicado en una zona comercial en la parta mas antigua y cultural de la ciudad. pero también es de nuestro conocimiento que en la ciudad hay muchos taxistas que se dedican a comisionar en los hoteles para llevarles clientes y cuando recogen a estos en el aeropuerto les hablan mal del hotel a donde ya tienen reserva con el fin de desviarlos al otro hotel donde le pagaran su comisión. Espero este no haya sido su caso. por que no es la primera vez que nos ocurre algo similar.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Belle chambre, assez près du centre historique, mais dans un quartier plus ou moins recommandable.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Dorval, Panama City, Panama
Facile d'y arriver en taxi. Les narcomanes rodaient à l'extérieur de la porte d'entrée, mais ils n'étaient pas du tout méchants. Les environs permettaient de voir la vie des personnes pauvres de Panama. Il faudrait vraiment améliorer l'accès au WIFI dans l'hôtel. Par contre, la chambre était confortable, propre et la climatiseur marchait bien. J'ai pu bien me reposer. Ce n'est pas un lieu pour des femmes ni pour des enfants.

4/10 Poor

elodie

Disliked: Staff & service, room comfort
Hôtel pas cher pour passage éclair à Panama City
Moyen mais correct pour une nuit à panama City. Bien placé pour découvrir casco viejo à pied

2/10 Terrible

Carlos y Sandra, C

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel terrible
Pagamos 5 días de hospedaje y solo nos quedamos en el 20 minutos mientras llegaba el taxi, hotel mal ubicado (sector no recomendado ni por los mismos panameños quienes dicen que es un lugar poco seguro), alejado de la zona turística, la limpieza en general no es la más óptima. PERDIDA TOTAL DEL DINERO PAGO POR ADELANTADO

4/10 Poor

Wilson Javier

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
sector peligroso, Wifi solo en la recepción

8/10 Good

oscar daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL A MANO DE TODO BUENA UBICACION
ESPECTACULAR