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Reviews of Country Inn & Suites by Radisson, Panama City Beach, FL

2.5 out of 5
Country Inn & Suites by Radisson, Panama City Beach, FL
10241 Clarence St, Panama City Beach, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1002 reviews" "
Rating 8 - Good. 323 out of 1002 reviews" "
Rating 6 - Okay. 121 out of 1002 reviews" "
Rating 4 - Poor. 68 out of 1002 reviews" "
Rating 2 - Terrible. 70 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa, Leesburg

Stayed 1 night in Feb 2024
Response from Manager on Apr 28, 2024
Hello Teresa,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay!

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
update the kitchen area
Stayed 5 nights in Apr 2024
Response from Manager on Apr 13, 2024
Hello Nicole,We appreciate your feedback regarding the kitchen area and will share it with our team for future improvements. Your insights are important for us to enhance the overall experience for our guests. Thank you for bringing this to our attention.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here alone as a female. Felt very safe. Lots of dining options within a few miles. It rained so I can’t say anything about the beach.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Irene,We are glad to hear that you felt safe during your stay with us. Our hotel's location near dining options is definitely a convenience for our guests. Unfortunately, we cannot control the weather, but we hope you visit us again to enjoy the beach next time.

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Nice stay
Stayed 3 nights in Mar 2024
Response from GM Country Inn & Suites on Mar 15, 2024
Thank you for staying with us. Have a wonderful day.

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Manager on Mar 9, 2024
Hello angela,We are pleased to hear that you had a wonderful experience during your stay with us. Please feel free to reach out to us directly if you have any further comments or suggestions to share. We look forward to welcoming you back in the future!

10/10 Excellent

Liudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff and service 5 Stars! Back again.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello Liudmila,We are thrilled to hear you enjoyed your stay with us and that our staff provided excellent service. We look forward to welcoming you back again in the future for another great experience.

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM Country Inn & Suites on Mar 1, 2024
Thank you for visiting our property.

10/10 Excellent

Priscilla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two day stay was comfortable. We were surrounded by eateries in walk distance so we didn’t have to drive and or drive far. Will stay again. Also I’m big on cleanliness in bathrooms and the bathrooms were very clean!!
Stayed 2 nights in Feb 2024
Response from GM Country Inn & Suites on Feb 19, 2024
Ms. Priscilla, thank you for staying with us. We appreciate your business and your review. Please do come back and stay with us again.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I thought that it was actually on the beach property
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello John,Thank you for sharing your feedback with us. While our hotel may not be directly located on the beach property, we strive to provide a comfortable and enjoyable experience for our guests. We apologize for any inconvenience this may have caused. Should you have any further concerns, please feel free to contact our management team directly.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort at Comfort Inn
Quiet and cozy. Spacious room and super comfy bed. Nice choices for breakfast, but food was just ok. Staff was pleasant and fresh baked cookies were offered in reception area… nice touch.
Stayed 1 night in Dec 2023
Response from Manager on Jan 3, 2024
Hello Joseph,Thank you for choosing our hotel for your stay. We're glad to hear that you enjoyed our quiet and cozy atmosphere, spacious room, and comfortable bed. It's great to know that our staff was pleasant and the freshly baked cookies in the reception area were a nice touch for you. We appreciate your feedback on our breakfast and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back for another pleasant stay.

10/10 Excellent

Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the accommodations, for the price’
Stayed 2 nights in Nov 2023
Response from Manager on Dec 2, 2023
Hello Vernon,Thank you for your feedback! We're delighted to hear that you found our accommodations impressive, especially considering the value. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your kind words and hope to welcome you back in the future for another great stay.

2/10 Terrible

Gary

Travelled with family
Disliked: Property conditions & facilities
The room had mold and mildew on ceiling near the air condition, the sheets were dirty, the water in the shower was not very warm, and there was not much to the breakfast. I feel like we should be comped for our room. We stayed two nights. Most Country Inn and Suites are better than this.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello Gary, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced. We encourage guests to report any issues during their stay so that our team can address them immediately. We appreciate your loyalty to Country Inn and Suites, and hope you will consider giving us another chance in the future.

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely amazing. They were nice and helpful. The rooms were very clean. Stayed for the weekend for a softball tournament, but may go back for vacation. It’s right off the strip so you are not right in the middle of all the busy but not far from it either. It was super quiet. The breakfast was good. Definitely reasonably priced.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 21, 2023
Hello Ashley,Thank you for your kind review! We appreciate your positive feedback on our amazing staff and clean rooms. It's great to hear that you enjoyed the peaceful location and the good breakfast. We look forward to welcoming you back for a future vacation.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great location , quiet and comfy!
Stayed 1 night in Nov 2023
Response from Manager on Nov 19, 2023
Dear Guest,Thank you for choosing our hotel for your stay! We're thrilled to hear that you enjoyed our convenient location and found your room to be comfortable and peaceful. We hope to welcome you back in the future for another great experience.

10/10 Excellent

Conrad

Stayed 1 night in Nov 2023
Response from Manager on Nov 19, 2023
Hello Conrad,Thank you for taking the time to share your feedback with us. We are glad to hear that you had such a fantastic experience during your stay. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back for another exceptional stay in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
Very nice hotel I've stayed in most everytime I've gone to Panama City Beach. I like the location and will stay here again.
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Dear Guest,Thank you for your positive feedback on your recent stay at our hotel in Panama City Beach. We're thrilled to hear that you enjoyed our convenient location and that you plan on staying with us again in the future. We look forward to welcoming you back soon.

6/10 Okay

Elvin

Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Elvin,Thank you so much for your incredibly kind rating! We are thrilled to hear that you had such a fantastic experience with us. We hope to welcome you back soon!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to sleep and relax
Stayed 2 nights in Oct 2023
Response from Manager on Oct 25, 2023
Hello James,Thank you for your kind review and rating! We're thrilled to hear that you had a fantastic stay with us. We hope to welcome you back soon for another relaxing experience!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, bed was very comfortable but pillows were not the best. That’s our only complaint!
Stayed 2 nights in Oct 2023
Response from Manager on Oct 19, 2023
Hello Brian,Dear guest, thank you for your feedback. We apologize for any inconvenience caused by the pillows. We have taken note of your comment and will do our best to improve this aspect in the future. We hope to welcome you back soon for another comfortable stay

10/10 Excellent

Mollee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i was nervous about with my visit was tge elevator it got us up abd down but it was janky some moments of the day :) Our room was great the staff was friendly and parkong was never an issue, would def recommend and certainly would stay again!
Stayed 4 nights in Oct 2023
Response from Manager on Oct 15, 2023
Hello Mollee,Thank you for your feedback! We apologize for any inconvenience caused by the elevator, and we appreciate your recommendation. We look forward to welcoming you back soon!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was a good stay employees were amazing the sheets were stained the balcony has a lock that doesn't lock the room door lock screws were very loose but overall it was a good stay
Stayed 2 nights in Oct 2023
Response from Manager on Oct 16, 2023
Dear Guest, Thank you for your feedback! We appreciate your compliments about our amazing employees. We apologize for any inconveniences you experienced with the stained sheets, balcony lock, and room door lock. We hope to make it up to you during your next stay with

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay!
Always an enjoyable stay at the Comfort Inn &suites on Clarence Ave in PC Beach! Great location in the heart of everything and only a few minutes to the beach.
Stayed 4 nights in Oct 2023
Response from Manager on Oct 14, 2023
Hi John,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

10/10 Excellent

Tyrelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff very close to the beach we barely had to drive 5 minutes to get anywhere there’s a Walmart right across the street , continental breakfast, it’s very quiet we would definitely stay again
Stayed 4 nights in Sep 2023
Response from Manager on Sep 16, 2023
Hello Tyrelle,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and your insights regarding our breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service ,the room is clean I recommend this suite
Stayed 1 night in Sep 2023
Response from Manager on Sep 16, 2023
Hi Patricia,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

8/10 Good

Abhisheik

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nicely located(4/5). V close to some decent restaurants and to walmart(4/5). A walk of about 10 mins to the beach(3.5/5). Clean rooms, bathrooms and corridors(4/5). Average(3.5/5) breakfast options. Room cleaning service was not as expected. Didnt get any trashbag/linen/towel replacements during the 3 night stay (2/5). No room cleaning during the stay too(That needs improvement. Do not wait on the customers to call in for this. Overall, good for family stay. Quiet when it should be. No hooligans.
Stayed 3 nights in Sep 2023
Response from Manager on Sep 13, 2023
Hi Abhisheik,We’re happy to hear from you and glad that you enjoyed your stay overall. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.

10/10 Excellent

Jordyn

Stayed 5 nights in Aug 2023
Response from Manager on Sep 4, 2023
Hello Jordyn,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Okay

Rodreaker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Manager on Sep 4, 2023
Hello Rodreaker,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Nicola

Stayed 1 night in Aug 2023
Response from Manager on Sep 23, 2023
Hello Nicola,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not a great location, crummy property around it. Obscure street to find it.
Stayed 1 night in Aug 2023
Response from Manager on Sep 1, 2023
Hi Franklin,Thank you for taking the time to share your experience. We want you to know that your feedback and rating of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.

8/10 Good

Tatyana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay. Could of had a better breakfast selection.
Stayed 4 nights in Aug 2023
Response from Manager on Aug 31, 2023
Hi Tatyana,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

10/10 Excellent

kirk, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Aug 29, 2023
Hello kirk,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Manager on Aug 18, 2023
Dear Guest,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I didn’t like is the AC kicking on and off continually. Great location for my business trip. No cr to have the breakfast
Stayed 2 nights in Aug 2023
Response from Manager on Aug 14, 2023
Hello Brian,Thank you for sharing this honest review and feedback about our location and breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Horrible pillows, worst ever, B.Y.O.P.
Stayed 1 night in Aug 2023
Response from Manager on Aug 15, 2023
Dear Guest,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Manager on Aug 12, 2023
Hello Shawn,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Kathy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close enough to the beaches but far enough if your looking just to relax. Great place to stay with the family. The rooms were clean and the staff was friendly.
Stayed 1 night in Aug 2023
Response from Manager on Aug 11, 2023
Hi Kathy,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Manager on Aug 12, 2023
Hello Nancy,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Very clean
Stayed 2 nights in Jul 2023
Response from Manager on Aug 8, 2023
Hi Emerson,We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

10/10 Excellent

Kirsten

Stayed 2 nights in Jul 2023
Response from Manager on Aug 26, 2023
Hello Kirsten,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 Poor

Murad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service or cleaning the room provide I requested to be cleaned they say NO why if you stay more than 3 day you will get cleaned the room 2nd Breakfast was terrible no orange machines work the whole day I stay almost 3 day food also no good no many options we have to eat outside besides that location is great
Stayed 3 nights in Jul 2023
Response from Manager on Aug 5, 2023
Hello Murad, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in May 2023
Response from Manager on Aug 5, 2023
Hi Robert,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Edee, Springfield

Stayed 1 night in Jul 2023
Response from Manager on Sep 2, 2023
Hello Edee,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

2/10 Terrible

Latanya

Travelled with family
Liked: Amenities, property conditions & facilities
Worst Experience Ever!!!!! Let me start by saying the location of the hotel is pretty decent. However, the cleanliness of the rooms could use more attention. I don't know if the hotel management is tight on the money or just trying to budget. But the the towels and wash cloths had a dirty yellow tint to them. Our bedding had stains on the sheets. I asked for turn down service in our room to eliminate this issue only to return to clean bedding with more stained sheets. Some of our fresh wash clothes had holes in them. Last but not least, half of our room carpet was soaked in water from a leak in the AC unit. Oh I almost forgot the WIFI signal sucks!!!! Which was not a great combination with kids.
Stayed 3 nights in Jul 2023
Response from Manager on Aug 1, 2023
Hello Latanya, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights at the Country Inn & Suite. If you don’t have to be directly on the beach, it is close to the beach, shopping and dining. The only dislikes were the fact they didn’t vacuum the hallway, the pool is small and when we arrived, the front desk staff said if we wanted housekeeping, we’d have to let them know. So we did and later found out it wasn’t daily but every 3-days. Overall the bed was comfortable and towels were provided when asked. We’ll stay again.
Stayed 3 nights in Jul 2023
Response from Manager on Aug 1, 2023
Hi Joyce,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmospher. Also, sorry for the communication gap when delivering the cleaning schedule for housekeeping. Yes, we are still on a cleaning schedule, and this should've been explained at check-in. We look forward to your future stay when your travels bring you back this way.

10/10 Excellent

Jasmine

Stayed 3 nights in Jul 2023
Response from Manager on Aug 22, 2023
Hello Jasmine,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Its decent
Stayed 2 nights in Jul 2023
Response from Manager on Aug 1, 2023
Hi Andrew,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

DeAnn

Stayed 3 nights in Jul 2023
Response from Manager on Aug 20, 2023
Hello DeAnn,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Robbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good and the staff was helpful. The beds in our room were a little uncomfortable
Stayed 4 nights in Jul 2023
Response from Manager on Aug 1, 2023
Hi Robbie,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our bed, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

10/10 Excellent

Thi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great !!! Good location and the employees were super friendly!!
Stayed 2 nights in Jul 2023
Response from Manager on Jul 30, 2023
Hello Thi,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our location. We hope to someday have another opportunity to host your stay.

6/10 Okay

John, San Antonio

Stayed 4 nights in Jul 2023
Response from Manager on Aug 19, 2023
Hello John,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.