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Reviews of Jabel Tinamit Hotel & Villas

3.5 out of 5
Jabel Tinamit Hotel & Villas
Callejon Santa Elena, Panajachel, Sololá

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 0 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dougas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Lovely gardens, clean, good housekeeping. I paid for a room with a kitchen. Refrigerator?? Didn’t work. Stovetop? Didn’t work. Hot plate? Didn’t work. No oven. Microwave?? I dunno. Don’t use microwaves. Office staff put forth zero effort at check-in and thereafter. A poor experience all around. Do not recommend.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jabel Tinamit. on Sep 5, 2023
Muchas gracias por su preferencia!!! Es un gran placer haberlos tenido por acá!!

10/10 Excellent

Romana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of Panajachel but once you walk inside is like you are away from everything. You can hear the birds singing in the morning... quite beautiful. You can walk around but there is also transportation. The staff is absolutely amazing! Everyone is personable and very helpful.
Stayed 2 nights in May 2023
Response from Jabel Tinamit on May 28, 2023
Thank you so much for your comments and preference!! have a safe trip!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place - beds could be better
Very nice place. Everything was great except the bed was very firm and springy. They could improve the experience by investing in nicer beds. Bring earplugs, you’ll need them - there are many establishments nearby with loud music.
Stayed 3 nights in Feb 2023
Response from JT on Feb 27, 2023
Thank you so much for your concern. We will improve the bed. Thank you so much for the suggestion.

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this charming refuge in this beautiful city. The staff was very helpful in getting me a shuttle back to the airport, and the villas were super safe. The location was also fantastic, and the room was so large for what I was paying. I highly recommend it!
Stayed 2 nights in Feb 2023
Response from Jabel Tinamit on Feb 25, 2023
A pleasure to have you here!! Always welcome!!

10/10 Excellent

Jun, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel (villa) has a good environment, almost like a garden. The staff is friendly. We had a small room with a separate kitchen and bathroom. Lots of places outside of the room to rest and enjoy. The price is reasonable. The shortcomings are loud music from neighboring night clubs at night. No hairdryer, it would be helpful to have a rack in the shower to hold the soap. Considering the price, I am willing to tolerate these. Tips: The hotel is in a closed environment with its name written on a big steel door, looks like a big factory place. You just ring the bell on the side of the door.
Stayed 3 nights in Aug 2022
Response from Jabel Tinamit on Aug 29, 2022
Thank you so much for your comments. It was a pleasure to have you here.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in getting me checked in and getting a shuttle to/from Panajachel. There is definitely a lot of noise from the bar nearby that will keep you up if you are an early to bed kind, but the property and staff are great.
Stayed 2 nights in Jun 2022
Response from JT on Jun 30, 2022
Thank yo so much for comments, pleasure to have you here.

10/10 Excellent

Grant

Stayed 1 night in Jun 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and comfortable. The bed was comfortable and the kitchenette had everything you need. I particularly liked the veranda and garden space in front. It was pretty quiet. Plenty of hot water. The staff wasn’t around much; nonexistent at check out. Great location!
Stayed 2 nights in May 2022
Response from JT on Jun 30, 2022
Thank yo so much for comments, pleasure to have you here.

10/10 Excellent

Chokkar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful property. friendly service. Great location. Breakfast is very good.
Stayed 1 night in Apr 2022
Response from Jabel Tinamit. on May 1, 2022
Thank you so much for your comments. It was pleasure to have you here.

10/10 Excellent

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, great location, love the terrace, good breakfast. The only thing is that the location is near a bar/club and it can be quite loud on the weekend.
Stayed 3 nights in Mar 2022
Response from Jabel Tinamit. on Apr 4, 2022
It was a pleasure to have you here!!!

8/10 Good

dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything beautifull the appartment very spacious full equiped. A lot of fliwers big terrasse Just a problem a lot of noise with music very hard around this area during the night and everys days not just the WE, impossible to sleep well.
Stayed 2 nights in Mar 2022
Response from Jabel Tinamit. on Mar 19, 2022
Thank you so much for your opinion. We are working on this as a community. Because the neighborhood is complaining also and the mayor will do some thing soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2021
Response from Jabel Tinamit on Apr 27, 2021
Fue un gran gusto haberlos tenido por las Villas!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely come back. The manager was very accommodating. I appreciated the personalized attention. Thank you so much.
Stayed 2 nights in Apr 2021
Response from Jabel Tinamit on Apr 21, 2021
Sera un gran gusto tenerlos de nuevo!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent place! Highly recommended.
Stayed 2 nights in Mar 2021
Response from Jabel Tinamit on Apr 7, 2021
Muchas gracias por su preferencia, fue un gran gusto haberlos tenido en las Villas.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive facilities and grounds of the hotel and excellent staff. The woman who checked us in was so friendly and made homemade breakfast for us the following morning.
Stayed 1 night in Mar 2021
Response from Jabel Tinamit on Mar 22, 2021
It was a pleasure to have you here! We hope to see you next time. Thank you so much for your preference!!

10/10 Excellent

Kathy, Portland, Oregon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only a block away from the main street but was very quiet and the tree outside our apartment was full of birds.
Stayed 2 nights in Feb 2020
Response from Jabel Tinamit on Mar 3, 2020
Muchas gracias por su preferencia! Fue un gusto haberlos tenido por en las Villas!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas Jabel Tinamit is located just off the intersection of Calle Principal and Santander. It is a prime location. It is set back off of the road- a very very short walk down the little street it is on- so you have access to everything but you feel like you are far away. It was much quieter there than many of the places I have stayed in Pana. There is parking, good wifi and cable, hot showers (!) and quiet. They have houses (cabins?) to stay in or rooms. The gardens are beautiful. The staff is eager to help with any questions and problems. We will definitely stay there the in Panajachel.
Stayed 3 nights in Jun 2019

10/10 Excellent

TOMOYASU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loud music are played near the hotel late at night.
Stayed 1 night in Apr 2024

10/10 Excellent

TOMOYASU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loud music are played near the hotel late at night.
Stayed 1 night in May 2024

8/10 Good

Jose Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me Gusto: en general todo, la decoracion del lugar y lo amplio de las instalaciones. No me Gusto: me quede en un como apartamento con dos cuartos todo bien pero era demasido caliente, les recomiendo colocar aire acondicionado.
Stayed 1 night in Apr 2024

10/10 Excellent

Montserrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar!
Stayed 1 night in Apr 2024
Response from Jabel Tinamit. on Apr 30, 2024
Muchas gracias por su preferencia!

8/10 Good

minki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치, 방 크기, 숙소 모두 만족 조식이 얼마 안되는데 포함이었으면 더 좋았겠다
Stayed 1 night in Aug 2023
Response from Jabel Tinamit on Sep 7, 2023
Muchas gracias por su comentario. Lo tomaremos en cuenta. Saludos.

2/10 Terrible

Jaqueline

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen ambiente
Stayed 1 night in Jan 2023

10/10 Excellent

Jose

Stayed 2 nights in Sep 2022

8/10 Good

Osvaldo, San Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención
Stayed 5 nights in Feb 2022
Response from Jabel Tinamit on Apr 6, 2022
Gracias por sus comentarios, estamos para servirles.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel céntrico. Limpio, amplio y comodo
Stayed 1 night in Jun 2021
Response from Villas Jabel Tinamit on Jul 1, 2021
Gracias por su preferencia, fue un gran gusto haberlos tenido en las Villas.

10/10 Excellent

Jaime Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejor imposible
Excelente servicio, ubicación y lugar, es para mi una gran opción llegar a este hotel, sin duda voy a regresar.
Stayed 1 night in Apr 2021
Response from Jabel Tinamit on Apr 7, 2021
Muchas gracias por su preferencia, fue un gran gusto haberlos tenido en las Villas.

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado
Lugar muy agradable, muy bien ubicado y la atención del personal excepcional.
Stayed 1 night in Feb 2020
Response from Villas Jabel Tinamit on Mar 3, 2020
Muchas gracias por su preferencia! Fue un gusto haberlos tenido por aca!

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Cercano a la calle principal!
Tiene buena ubicación, ya que es fácil de llegar independientemente desde donde se ingrese a Panajachel. Está bastante cerca del inicio de la calle Santander, tiene parqueo propio, las instalaciones son bonitas e higiénicas. Lo que no mucho me gustó es que la cama no era muy cómoda.
Stayed 1 night in Dec 2019
Response from Villas Jabel Tinamit on Jan 9, 2020
Muchas gracias por su mensaje. Nos ayuda a mejorar el servicio.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Villas Jabel Tinamit on Dec 13, 2019
Muchas gracias por sus comentarios, nos ayudara' a mejor el servicio. Feliz retorno!!

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Villas Jabel Tinamit on Dec 13, 2019
Muchas gracias por sus comentarios, nos ayudara' a mejor el servicio. Feliz retorno!!