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Reviews of Americas Best Value Inn Palmyra Hershey

2 out of 5
Americas Best Value Inn Palmyra Hershey
2951 Horseshoe Pike, Palmyra, PA

Reviews

7.8

Good

Rating 10 - Excellent. 308 out of 1001 reviews" "
Rating 8 - Good. 424 out of 1001 reviews" "
Rating 6 - Okay. 171 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family motel.
Stayed 1 night in May 2024

8/10 Good

DuVone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Everything was good.
Stayed 2 nights in May 2024
Response from ABVI - HERSHEY on May 20, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Golden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and affordable. Staff was very accommodating. They even opened breakfast early so my son could eat before his ball game. I would definitely stay there again.
Stayed 2 nights in May 2024
Response from ABVI - HERSHEY on May 19, 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfectly fine, clean and quiet.
Stayed 1 night in Apr 2024
Response from ABVI - HERSHEY on May 13, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!! Very friendly staff. Large rooms. Parking is a little tight.
Stayed 1 night in May 2024
Response from ABVI- HERSHEY on May 11, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect for my needs - close by to my friend, clean, and fair price. There wasn't staff at the counter when I initially arrived and had to wait, but staff were very pleasant. Quick check in and check out. Very polite. Room was extremely clean - very impressed. I work in a hotel so I can be critical but was very happy with condition of the room. My only suggestion would be to have Kleenex / facial tissue in the room as there wasn't any. And the sheets were discolored - but they were clean so I wasn't concerned. Very comfortable bed. Would definitely stay here again!
Stayed 1 night in May 2024
Response from ABVI - HERSHEY on May 11, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect for my needs - close by to my friend, clean, and fair price. There wasn't staff at the counter when I initially arrived and had to wait, but staff were very pleasant. Quick check in and check out. Very polite. Room was extremely clean - very impressed. I work in a hotel so I can be critical but was very happy with condition of the room. My only suggestion would be to have Kleenex / facial tissue in the room as there wasn't any. And the sheets were discolored - but they were clean so I wasn't concerned. Very comfortable bed. Would definitely stay here again!
Stayed 1 night in May 2024
Response from ABVI - HERSHEY on May 11, 2024
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Andrea

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was very 1970s and outdated. Mini fridge on floor with microwave on top of that. Given a small round (the size of a silver dollar as the soap to wash our face and hands and use as a shower gel Also given a small tube of shampoo only. No conditioner, shower gel body lotion. no tissues in room, and desk person couldn't provide them, thyey. Curtains were stained/dirty, the room smelled like a strong Indian religious scent, unbearable. I drove 2 hrs home that night and back the next am to go to work. Didn't even sleep there. Waiting for the breakfast but they still had parts of it sitting out on counter in their reception area.
Stayed 1 night in May 2024
Response from ABVI - HERSHEY on May 7, 2024
Thank you for staying with us.

8/10 Good

Jane, Ghent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ABVI - HERSHEY on May 6, 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great value for a short stay. The room was very clean and the staff was friendly and helpful. We will stay there again if the opportunity arises!
Stayed 3 nights in Apr 2024
Response from ABVI - HERSHEY on Apr 30, 2024
Thank you for staying with us , we appreciate your feedback

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older hotel that had been refurbished. The owner is very friendly & helpful. We liked the convenience to Hershey without the high prices. There were plenty of dining options within close driving distance. The room was very clean when we arrived. The only downside is the smell when you first walk in the room that reminds you it is an older place. You quickly get used to it though. The bathroom fixtures were all new. I worked definitely recommend this place for a weekend getaway.
Stayed 2 nights in Apr 2024
Response from ABVI - HERSHEY on Apr 28, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Long

Stayed 7 nights in Apr 2024
Response from ABVI - HERSHEY on May 19, 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was small, from the room (king), the bathroom, the office where the continental breakfast was served, etc. But it was clean, well kept, and the service staff was very friendly. Parking was very convenient with the ability to park right in front of your room. Best for just 1 or 2 people.
Stayed 1 night in Apr 2024
Response from ABVI - HERSHEY on Apr 21, 2024
Thank you for staying with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ABVI - HERSHEY on Apr 8, 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was great at this hotel. The staff plus check in was great. It’s a normal hotel.
Stayed 2 nights in Mar 2024
Response from ABVI - HERSHEY on Mar 19, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality. Clean, neat. Clean, fresh towels daily. Made the bed up. Totally was not expecting it!! Nice, refreshing atmosphere. They made you feel like they were happy to have you staying with them. Would recommend it to anyone.
Stayed 1 night in Mar 2024
Response from ABVI - HERSHEY on Mar 11, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again.
Stayed 4 nights in Feb 2024
Response from ABVI - HERSHEY on Feb 23, 2024
Thank You for Staying with us. We Appreciate your feedback.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and price was more than reasonable. Only reason for 4 stars is room 103s heater is extremely loud when it starts and stops through the night keeping us awake
Stayed 1 night in Feb 2024
Response from ABVI - HERSHEY on Feb 11, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WERE COURTEOUS, THE FACILITY WAS EXTREEMLY WELL MAINTAINED. THE OWNERS AND THEIR SONS SHOULD BE COMMENDED FOR THEIR PROFESSIONAL AND RESPECTFUL TREATMENT OF THEIR GUESTS FIVE STARS ACCROSS THE BOARD.
Stayed 1 night in Feb 2024
Response from ABVI - HERSHEY on Feb 4, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from ABVI - HERSHEY on Dec 31, 2023
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

MaryAnn

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from ABVI - HERSHEY on Dec 29, 2023
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service
I was not able to get in my room . Staff left key in mailbox . There was not anyone wirking when I arrived. Had to get another hotel
Stayed 1 night in Nov 2023
Response from ABVI - HERSHEY on Nov 14, 2023
Thank you for your dishonest review. We found that you wanted to cancel your booking. and you never showed up. your booking was no show.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very neat, quiet and clean. I would have liked better quality sheets and pillows. Overall, great experience.
Stayed 1 night in Nov 2023
Response from ABVI - HERSHEY on Nov 11, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from ABVI - HERSHEY on Nov 5, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exactly as promised. Everything that I needed to work worked. Continental breakfast was available. Water temperature was a little low but not ridiculous. Plus they care enough about environmental resources to specify that multi-night guests could hang up their towels to use them again before washing. (This didn't apply to us because we were only there one night, but I'm glad to know that option would have been available.)
Stayed 1 night in Oct 2023
Response from ABVI - HERSHEY on Oct 31, 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from ABVI - HERSHEY on Oct 27, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ABVI - HERSHEY on Oct 16, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

JEFFREY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay close to Hershey Park.
Very good location close to Hershey Park. The staff was very friendly and the room was very clean and quiet. The continental breakfast was very basic and could use a few more options. Overall we had a great experience and will stay there if we visit Hershey again.
Stayed 2 nights in Oct 2023
Response from ABVI - HERSHEY on Oct 9, 2023
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Catherine, North Huntington

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and pleasant staff. Otherwise, just adequate. Room and bathroom very small. Breakfast options extremely limited (Dunkin Donuts not far).
Stayed 3 nights in Oct 2023
Response from ABVI - HERSHEY on Oct 9, 2023
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SAVE YOUR MONEY!!!!
Don’t stay here! Not sure why this is rated 7.8. It should be more like 4.0. Door swung open while we were in bed during the middle of the night. Located right by a highway so you hear cars go by all night. Very outdated!! Blanket was yellow colored because it was so old.
Stayed 2 nights in Oct 2023
Response from ABVI - HERSHEY on Oct 9, 2023
Thank your for staying with us.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Good location. Very friendly staff at check in. Clean rooms.
Stayed 1 night in Oct 2023
Response from ABVI - HERSHEY on Oct 8, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Hershey’s chocolate world and amusement park. Would stay here again.
Stayed 2 nights in Oct 2023
Response from ABVI - HERSHEY on Oct 8, 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from ABVI - HERSHEY on Oct 9, 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Bobbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimal breakfast option. Excellent service, very kind, receptive and honest people. Very clean and great location. Definitely recommend!
Response from ABVI - HERSHEY on Oct 2, 2023
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Paula

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cheap
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Sep 30, 2023
Thank you for staying with us.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Sep 29, 2023
Thank you for Staying with us. We appreciate your feedback.

6/10 Okay

Kelley, Johnstown

Travelled with family
Liked: Staff & service
Disliked: Amenities
Walls are nowhere near sound proof, heard everybody in the next room until 2am. Heater smelled like something dead when first turned on.
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Sep 29, 2023
Thank you for Staying with us.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Oct 31, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay at Americas Best Value Inn Palmyra PA
Excellent front desk help at check in and when leaving. Great room, great price, nice shower.
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Oct 31, 2023
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Melanie

Thin walls. We heard conversations and tv's from both sides. Smelled musty
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Sep 17, 2023
Thank you for staying with us.

8/10 Good

Brett

Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Oct 8, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure to stay here
Thanks so much for the hospitality and quiet stay in a very comfortable room. Always a pleasure to stay there
Stayed 2 nights in Sep 2023
Response from ABVI - HERSHEY on Sep 16, 2023
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Mindy

Stayed 2 nights in Mar 2023
Response from ABVI- HERSHEY on Oct 8, 2023
Thank you for staying with us.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Sep 12, 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Sep 10, 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Sep 12, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price. Room was comfortable and spotless! The mattress was too "soft" for my back, but otherwise okay. Very convenient to a reunion we were attending.
Response from ABVI - HERSHEY on Sep 5, 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was easy to find and we had a comfortable room. The room was clean. We were able to park in front of our room. Breakfast was VERY continental. There was very minimal chioces. They provided coffee, juice, tea, cold cereal, oatmeal, toast, egg patty, and bananas.
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Sep 5, 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Lora

Liked: Staff & service, room comfort
Good for the price
It’s good for an over night stay. It was a little outdated but it was clean and cheap. If you’re only looking for a place to sleep it’s ok.
Stayed 1 night in Sep 2023
Response from ABVI - HERSHEY on Sep 5, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great location, very comfy bed, good breakfast
Stayed 2 nights in Sep 2023
Response from ABVI - HERSHEY on Oct 27, 2023
Thank you for staying with us. We appreciate your feedback.