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Reviews of Residence Inn by Marriott Palm Beach Gardens

3 out of 5
Residence Inn by Marriott Palm Beach Gardens
4250 DESIGN CENTER DRIVE, Palm Beach Gardens, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 265 out of 308 reviews" "
Rating 8 - Good. 25 out of 308 reviews" "
Rating 6 - Okay. 7 out of 308 reviews" "
Rating 4 - Poor. 3 out of 308 reviews" "
Rating 2 - Terrible. 8 out of 308 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Speedy check in. Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent was able to check in earlier after debarking a cruise. Quick checkin process. Helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with all the accommodations needed! The suite was spacious and comfortable for a 5 night stay. I would definitely recommend and stay here again.
Stayed 5 nights in May 2024
Response from Your Residence Inn Team on May 20, 2024
Thank you for taking the time to tell us about your experience. We hope that we will see you again soon!

10/10 Excellent

Faustina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a Residence Inn by Marriott so I did not know what to expect. I am not sure if every location is like this one, but I was thoroughly impressed! The staff were so accommodating and friendly, I particularly want to shout out Shay, very nice front desk staffer! The complimentary breakfast was fantastic (i expected continental, but no they had hot food too, and different options everyday). I only wished the breakfast was available until later. The pool was also very nice, maybe because it was off season, but we mostly had it to ourselves. The parking was plentiful and a short walk to the building. I do highly recommend bringing groceries if you'll be there longer than 3-4 days as they provide a full kitchen in your room with utensils, pots, dishes and other kitchen tools. Otherwise, there small store downstairs is way overpriced. Nonetheless, I don't have any complaints, it was awesome and kid friendly (we were on a family vacation).
Stayed 3 nights in May 2024
Response from Your Residence Inn Team on May 15, 2024
Thank you for your kind words. We are tremendously grateful to those that take the time to tell us about their stay. We hope to see you again soon!

10/10 Excellent

Robin Marie, West Palm Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet and easy access to everything.
Stayed 6 nights in May 2024
Response from Your Residence Inn Team on May 13, 2024
Thank you for taking the time to tell us about your stay. We are so glad that you had a great experience.

10/10 Excellent

Trudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculant, friendly and helpful staff. Easy access to restaurants etc
Stayed 1 night in May 2024
Response from Your Residence Inn Team on May 13, 2024
Thank you for your kind words. We are delighted that you enjoyed your stay and we hope to see you again.

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 9 nights in Jan 2024
Response from Your Residence Inn Team on May 13, 2024
Thank you for taking the time to rate your stay with us. We hope that you will visit us again.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Very accommodating.
Stayed 4 nights in May 2024
Response from Your Residence Inn Team on May 8, 2024
Thank you for telling us about your stay. We are so glad that you had a great experience. We hope to see you again soon.

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very clean.
Stayed 1 night in Apr 2024
Response from Your Residence Inn Team on Apr 29, 2024
Thank you for your kind words. We are happy to say that our property is in the Top 1% of the brand for cleanliness. We take it very seriously and we appreciate you noticing. We hope to see you again.

10/10 Excellent

Supasuta

Travelled with partner
We enjoyed our stay here at the Residence Inn by Marriot in Palm Beach Gardens. We really love our room. It was spacious and also can’t go wrong with the complimentary breakfast in the morning.
Stayed 1 night in Apr 2024
Response from Your Residence Inn Team on Apr 19, 2024
Thank you for taking the time to tell us about your experience. We are so glad that you enjoyed your stay with us. We hope to see you again, soon.

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was excellent from the stay, to the food. We had a great time customer service was excellent, breakfast was excellent. We will definitely be staying here again
Stayed 3 nights in Apr 2024
Response from Your Residence Inn Team on Apr 15, 2024
Thank you for taking the time to tell us about your experience. We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Joanne, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel
Stayed 2 nights in Apr 2024
Response from Your Residence Inn Team on Apr 10, 2024
Thank you for taking the time to rate your stay with us. We are glad that you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sound proof even close to highways, the poolside experience as well as the delightful staff made my stay exceptional.
Stayed 1 night in Apr 2024
Response from Your Residence Inn Team on Apr 8, 2024
Thank you for taking the time to tell us about your stay. We are glad that you enjoyed the hotel and staff. We hope to see you again soon.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There’s a lot to like about this hotel, but for me, the best part of staying here is the staff who are exceptionally friendly and helpful.
Stayed 9 nights in Mar 2024
Response from Your Residence Inn Team on Apr 6, 2024
Thank you for your kind words. We try to do everything from the heart. Thank you for noticing. We hope to see you again soon!

10/10 Excellent

Bruce Wayne

Liked: Property conditions & facilities
Nice stay
Stayed 5 nights in Mar 2024
Response from Your Residence Inn Team on Mar 11, 2024
Thank you for taking the time to tell us about your experience. We hope that you will visit us again soon.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean and convenient location
Stayed 3 nights in Feb 2024
Response from Your Residence Inn Team on Mar 11, 2024
Thank you for taking the time to tell us about your stay. We are glad that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people working at this property were ALL the most friendly and happy people. Hard to find this these days. They were phenomenal!! They went out of their way for anything and everything.
Stayed 4 nights in Feb 2024
Response from Your Residence Inn Team on Mar 5, 2024
Thank you for your kind words, Laurie. We are so happy that you enjoyed your stay and our award winning staff. We hope you come back to visit us again.

10/10 Excellent

James, Columbia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean hotel. Only negative is there is nothing walkable so you will need a car. However there are excellent dining options within a 5 minute drive
Stayed 6 nights in Feb 2024
Response from Your Residence Inn Team on Mar 4, 2024
Hi, James,Thank you for taking the time to tell us about your experience with us. We are glad you enjoyed the hotel. We do know that once the office park is completed, we will eventually have dining within steps of the hotel, so we are all looking forward to that. We hope to see you again soon!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 25 nights in Jan 2024
Response from Your Residence Inn Team on Feb 19, 2024
Thank you for taking the time to rate your stay with us. We are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024
Response from Your Residence Inn Team on Mar 29, 2024
Thank you for taking the time to rate your stay with us. We appreciate it and hope to see you again.

10/10 Excellent

elijah

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Awesome staff! Great stay!
Stayed 1 night in Feb 2024
Response from Your Residence Inn Team on Feb 9, 2024
Thank you for your kind words. We are happy that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was very quiet and safe. There weren’t many dining locations in walking distance but you could drive to several very good restaurants
Stayed 7 nights in Jan 2024
Response from Your Residence Inn Team on Feb 7, 2024
Thank you for taking the time to tell us about your experience. With new construction of office space coming soon, we should have walkable dining in the near future. We hope that you will visit us again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Your Residence Inn Team on Feb 7, 2024
We are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Jan 2024
Response from Your Residence Inn Team on Jan 31, 2024
Thank you for taking the time to rate your stay with us. We hope to see you again soon!

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff!! Would stay here again for sure!!!
Stayed 1 night in Jan 2024
Response from Your Residence Inn Team on Jan 25, 2024
Thank you for taking the time to tell us about your experience. We hope that you will visit us again. Have a wonderful day!

10/10 Excellent

raul, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean, modern and upscale, beyond what is expected at an extended-stay chain hotel.
Stayed 1 night in Jan 2024
Response from Your Residence Inn PBG Team on Jan 23, 2024
Thank you for your lovely comments. We are glad you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Chanin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be revisiting!
Wonderful hotel. Room was spacious, warm and inviting. Very comfortable. Would come back again!
Stayed 2 nights in Jan 2024
Response from Your Residence Inn PBG Team on Jan 22, 2024
Thank you for taking the time to tell us about your experience. We hope to host you again.

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Your PBG Residence Inn Team on Jan 15, 2024
Thank you for taking the time to rank your experience with us. We hope to see you again soon.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. It was clean quiet and close to good shopping. I’d book here again
Response from Deisy A on Jan 10, 2024
Thank you so much for your wonderful review!We are so happy that you enjoyed your stay and can't wait to see you in future travels.

10/10 Excellent

Sandy

Stayed 1 night in Jan 2024
Response from Your Residence Inn Team on Jan 31, 2024
Thank you for taking the time to rate your stay with us. We hope to see you again soon.

10/10 Excellent

Joshua, miami beach

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with easy location to highway and shopping. Friendly staff and clean rooms. We would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Your Residence Inn Team on Jan 8, 2024
Thank you for taking the time to tell us about your stay. We are glad that you enjoyed the hotel and we look forward to seeing you again.

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Your Residence Inn Team on Jan 8, 2024
Thank you for rating your stay with us. We hope to see you again in the future.

4/10 Poor

John

Stayed 1 night in Dec 2023
Response from Deisy A. on Dec 25, 2023
Thank you so much for your survey.We appreciate surveys that helps us improve and we would like to hear from you.When you have a moment, please reach out to one of the managers at the hotel, so we can discuss what we could have done better.You matter to us!

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Response from Your Residence Inn Team on Feb 7, 2024
Thank you for taking the time to rate your stay with us. We hope to see you again soon.

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would recommend! Nice hotel!
This hotel was one of the best I have ever been in for this price range. I'm not sure if it's because of it's location or if I just got a good deal during our time of travel but it was great and cheaper than some other hotels in the area that were not as nice as this one!
Stayed 3 nights in Oct 2023
Response from Your Residence Inn PBG Team on Dec 18, 2023
Thank you for taking the time to tell us about your stay. We are so glad you enjoyed your time with us. We hope that you will visit us again soon.

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality. We had amazing business meeting. Definitely will be back
Stayed 2 nights in Dec 2023
Response from Your Residence Inn Team on Dec 18, 2023
Thank you for your kind words. We hope that you will visit us again soon!

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tom was incredible! Thank you for your hospitality!
Stayed 1 night in Dec 2023
Response from Your Residence Inn Team on Jan 2, 2024
Thank you for taking the time to tell us about your stay. We are so glad that you enjoyed the property. We think Tom is pretty amazing too! Have a wonderful New Year!

10/10 Excellent

ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Deisy A on Dec 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing your wonderful review!It is always encouraging receive positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 7 nights in Nov 2023
Response from Deisy A on Dec 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing your wonderful review!It is always encouraging receive positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property, great front desk staff, good included breakfast.
Stayed 1 night in Dec 2023
Response from Your Residence Inn Team on Dec 8, 2023
Thank you for taking the time to tell us about your stay. We are happy to hear that you enjoyed the property and our award-winning staff. We hope to see you again soon. Happy Holidays to you and yours!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Palm Beach Gardens
Located in the heart of Palm Beach Gardens, Residence Inn Marriot offers comfort and convenience for every guest. Staff was very welcoming, cheerful, and helpful. Breakfast was full of options: cereal, scrambled eggs, waffles, GF muffin options and so much more. Beautiful hotel. I’m a mom 6 kiddos, and I came to this hotel solo for a couple nights of refresh and it was absolutely perfect. Will definitely be back!
Stayed 4 nights in Nov 2023
Response from Deisy A on Dec 5, 2023
Thank you so much for your wonderful review!We are so happy that you and the kiddos enjoyed your stay!Looking forward to seeing you in future travels.

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind! Made my stay super amazing!
Stayed 1 night in Nov 2023
Response from Deisy A. on Dec 5, 2023
Thank you so much for sharing your experiences with us!We are happy to hear that you had a great time and look forward to seeing you in future travels!

10/10 Excellent

Angelica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 2 nights in Nov 2023
Response from Your Residence Inn Team on Nov 28, 2023
Thank you for taking the time to tell us about your stay. We are happy that you enjoyed the hotel. We hope to see you again soon. Wishing you a happy holiday season!

10/10 Excellent

Angelica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Nov 2023
Response from Your Residence Inn Team on Nov 28, 2023
Thank you Angelica! We appreciate your comments. Have a wonderful holiday season!

10/10 Excellent

Jerrica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel
Stayed 6 nights in Nov 2023
Response from Deisy A. on Dec 5, 2023
Thank you so much for your wonderful review!Looking forward to seeing you in future travels.

10/10 Excellent

BARRY

Stayed 1 night in Nov 2023
Response from Your Residence Inn Team on Dec 18, 2023
Thank you for taking the time to rate your stay with us. We hope that you will visit us again soon.

10/10 Excellent

SHINJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 1 night in Nov 2023
Response from Your Residence Inn Team on Dec 11, 2023
Thank you for taking the time to tell us about your stay with us. We hope you visit again soon. Happy Holidays!

10/10 Excellent

Haskel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente el personal muy dedicado y con buena predispoaicion de ayudar siempre
Stayed 8 nights in Nov 2023
Response from Deisy A on Nov 28, 2023
Thank you so much for your wonderful review!Looking forward to seeing you in future travels!

10/10 Excellent

Genia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2023
Response from Your Residence Inn Team on Nov 25, 2023
Thank you for taking the time to tell us about your stay. We are glad that you enjoyed the property. We hope to see you again soon! Happy Holidays!

8/10 Good

Nicolas, St Pete Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast choices were not that many, lots of dust on the bathroom vent light. everything else was great
Stayed 2 nights in Nov 2023
Response from Your Residence Inn Team on Nov 20, 2023
Thank you for taking the time to tell us about your stay. I will make sure to get housekeeping to that room to take care of the dust in the vent.