Title: Hotel Porta Felice & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Porta Felice & Spa Hotel with a full-service spa, 3-minute walk to Via Vittorio Emanuele ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/7ef8c8cd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/dfcbac69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/5461d5ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/16d1ac14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, hot stone massages](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/a398e0a1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Porta Felice & Spa near Palermo Harbour offers a sophisticated retreat with a scenic rooftop terrace and coffee shop. Guests enjoy spa services, in-room WiFi, dry cleaning/laundry, quality breakfast, and attentive staff. VIP Access 8.8 Excellent ## Popular amenities - - - Bar - Gym - Room service - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2417797&PinnedHotelID=2417797&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2417797&PinnedHotelID=2417797&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2417797&PinnedHotelID=2417797&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2417797&PinnedHotelID=2417797&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2417797&PinnedHotelID=2417797&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2417797&PinnedHotelID=2417797&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2417797&PinnedHotelID=2417797&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2417797&PinnedHotelID=2417797&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Balcony view](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/7070f34d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout drapes/curtains Bidet - 215 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Classic Room, 1 Double or 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/2d65c008.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double or 2 Twin Beds 9.2 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout drapes/curtains Bidet - 161 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Classic Double Room Single Use](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/911b6a07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room Single Use 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout drapes/curtains Bidet - 161 sq ft - Sleeps 1 - 1 Double Bed ![Suite | Bathroom](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/f2c41acc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout drapes/curtains - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/cab3cd82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double or 2 Twin Beds 9.6 Exceptional 14 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout drapes/curtains Bidet - 193 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Room amenity](https://images.trvl-media.com/lodging/3000000/2420000/2417800/2417797/56c63c93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Single Use 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout drapes/curtains Bidet - 194 sq ft - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalermo-Hotels-Hotel-Porta-Felice.h2417797.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalermo-Hotels-Hotel-Porta-Felice.h2417797.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.11793%2C13.37162&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zrkrX95zSwSZ9eij-OpXrKO96-w=) Via Butera, 45, Palermo, PA, 90133 #### What's nearby - Via Vittorio Emanuele - 2 min walk - 0.2 km - Via Roma - 8 min walk - 0.8 km - Quattro Canti - 13 min walk - 1.2 km - Teatro Massimo - 17 min walk - 1.4 km - Palermo Harbour - 10 min drive - 4.8 km #### Getting around - Imperatore Federico Station - 5 min drive - Palermo Central Station - 15 min walk - Punta Raisi Airport (PMO) - 26 min drive #### Restaurants - ‪Nautoscopio - ‬5 min walk - ‪A'Cala - ‬5 min walk - ‪Quattro mani - ‬5 min walk - ‪Bar Pasticceria Touring - ‬3 min walk - ‪Al Covo dei Beati Paoli - ‬3 min walk ## About this property ### Hotel Porta Felice & Spa Upscale hotel near Via Vittorio Emanuele Close to Via Roma and Teatro Massimo, Hotel Porta Felice & Spa provides free self-serve breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a massage, a facial, or a body treatment at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - A roundtrip airport shuttle (surcharge), babysitting (surcharge), and wedding services - 1 meeting room, a reception hall, and an elevator - Massage treatment rooms, tour/ticket assistance, and a 24-hour front desk - Guest reviews give top marks for the breakfast and helpful staff Room features All guestrooms at Hotel Porta Felice & Spa boast perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Other amenities include: - Bathrooms with deep soaking tubs and bidets - Flat-screen TVs with satellite channels - Childcare services, heating, and daily housekeeping ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/4000000/3410000/3401500/3401456/735b1073.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Piazza Borsa Palermo Historical Center - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 867 reviews CA $184 CA $217 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=3401456&PinnedHotelID=3401456&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/18000/17957/47207a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Palermo Palermo Historical Center - Pool - Pet-friendly - Free WiFi - Restaurant 8.0 Very good 984 reviews CA $123 CA $150 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=17957&PinnedHotelID=17957&HadPinnedHotel=true®ionId=-1&adults=2) ![Design Apartment | View from room](https://images.trvl-media.com/lodging/27000000/26450000/26441600/26441528/24d1dfb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Natoli Boutique Hotel Palermo Historical Center - 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Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=5303248&PinnedHotelID=5303248&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107190000/107184300/107184276/a84239f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spasimo Hôtellerie Palermo Historical Center - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 57 reviews CA $220 CA $254 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=107184276&PinnedHotelID=107184276&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle (surcharge) - Beach shuttle (surcharge) ### Food and drink - Free self-serve breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Things to do - 24-hour gym - Full-service spa ### Family friendly - In-room babysitting (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Meeting room ### Outdoors - Rooftop terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Raised toilet seat - Wheelchair accessibility - Wheelchair-accessible path of travel ### More - 1 building - 4 floors - At least 80% of food locally-sourced - Built in 2008 - Comprehensive food waste policy - Eco-friendly cleaning products used - Reception hall - Smoking not allowed - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Heating - Laptop-compatible safe - Phone - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g., directions) ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are available for EUR 10.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 55 per person (one-way) - Crib (infant bed) fee: EUR 10.0 per day - A facilities fee includes use of: spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number IT082053A1KLOSBS49 ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March Guests under 12 years old are not allowed in the spa ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Porta Felice Hotel Porta Felice Palermo Porta Felice Porta Felice Palermo Hotel Porta Felice Palermo, Sicily Hotel Porta Felice Palermo Porta Felice Hotel Hotel Porta Felice Hotel Porta Felice Spa Hotel Porta Felice & Spa Hotel Hotel Porta Felice & Spa Palermo Hotel Porta Felice & Spa Hotel Palermo ## Frequently asked questions ### Is Hotel Porta Felice & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Porta Felice & Spa? > This property doesn't offer parking. ### What time is check-in at Hotel Porta Felice & Spa? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Porta Felice & Spa? > Check-out is at 11 AM. ### Does Hotel Porta Felice & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of EUR 55 per person applies. ### Where is Hotel Porta Felice & Spa located? > Located in Palermo Historical Center, this spa hotel is within a 5-minute walk of Palazzo Butera and Via Vittorio Emanuele. Via Roma and Teatro Massimo are also within 1 mi (2 km). Palermo Central Station is 15 minutes by foot and Palermo Palazzo Reale-Orleans Station is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Porta Felice & Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 347 8 - Good 216 6 - Okay 41 4 - Poor 8 2 - Terrible 14 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 8/10 Good #### Samantha May 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location, away from the hussle & bussle but close enough to walk to the main points of interest. ##### Samantha Stayed 3 nights in May 2025 ### 10/10 Excellent #### Andrew Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!). ##### Andrew Stayed 3 nights in May 2025 ### 8/10 Good #### Thorlakur Jul 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel that is situated in a very good area in Palermo. ##### Thorlakur Stayed 8 nights in Jun 2024 ### 10/10 Excellent #### Susan Oct 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great stay. Very helpful staff. Lovely terrace for breakfast. ##### Susan Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Robert May 6, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Great location and views across the rear gardens Great location and super breakfast with great views towards the mountains from restaurant balcony. Had room just below on 3 floor with great views from back of hotel over the rooftops. Room was plainly decorated but great space and good sized bathroom. No uk TV channels, only Italian! This was only downside, but internet was good if you bring your own laptop. Could do with kettle and tea facilities also. ##### Robert Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### norm Nov 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities It was super clean, friendly staff and great massages. ##### norm Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Anthony Oct 7, 2024 Liked: Amenities Fine refurbishment of old building, large well furnished room and comfortable bed. Good breakfast taken on roof terrace. ##### Anthony Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Una Feb 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from the breakfast buffet area was beautiful- breakfast and coffee was also very good. Staff were lovely and knew some English - which helped with our struggling Italian! ##### Una Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Sonia Jul 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel in Palermo Absolutely gorgeous hotel. Very well located. Staff was amazing, helpful and courteous. We loved our stay. Top notch hotel ##### Sonia Stayed 2 nights in Jul 2023 ### 6/10 Okay #### James Jun 11, 2025 Liked: Cleanliness, room comfort Major construction work being undertaken outside our balcony prohibited it's use. ##### James Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Efi Jul 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We liked it very much ##### Efi Stayed 2 nights in Jul 2024 ### 8/10 Good #### Richard Jun 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was very accommodating. Breakfast was excellent. The bed in my room was a little firm for my liking. Hotel was centrally located. ##### Richard Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Roger Oct 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solid hotel. Near heart of Palermo. Staff was super friendly and helpful. ##### Roger Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Maeve Jul 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Maeve Stayed 4 nights in Jul 2023 ### 2/10 Terrible #### Peter Jun 7, 2025 Liked: Cleanliness Disliked: Room comfort Properly my worst booking ever! This Hotel is small, lovely with nice rooms, which are clean and needle, so fare so good and the. It’s ends, sadly. It’s position on a second road til the harbour front, NO sea view at all. It has a very noise road just outside belows the rooms, cars, motorbikes, scooters run by your rooms all even until 03.00 am! And streetcleaning and the renovation teams do have their run around 04.00 AM - it’s totally impossible to get a nights sleep unless you sleep as if you are dead! Further to this our television would not turn off, called the reception at 10.00 pm asking for help which not could be provided as he was alone on duty.. or yes in 1 hour at 11 pm maybe… Solution we unplugged the powersupply by our selfies. This hotel is overpriced hugely and will not ever by visited again, ever. ##### Peter Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Claas Nov 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located near to the port & only a short walk to the Via Vittorio Emanuele to start the daily sightseeing through the historic city of Palermo. Nice choice of breakfast each morning & wonderful view from the roof balcony where the breakfast will be served. Double bed rooms by typical italian style & give a plenty of space for two people. Bathroom as well... Clean up every day - great. Grazie mille.... ##### Claas Stayed 5 nights in Nov 2023 ### 8/10 Good #### Mykayla Oct 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the stay was good. The hotel itself is beautiful and room was beautiful and spacious. We liked that breakfast was available each morning and was delicious. I reserved spa services as well as a massage during our stay and it was so relaxing. A few things that could have been better during our stay: The pillows were very flat, but the brochure in the room states you can order more pillows as needed, which we did. The bed isn't very soft, but it was a great size. The room had AC, but it can be controlled by the front desk. When we first arrived, we couldn't control the thermostat and had to call the desk to turn it on. We also realized that nearly every time we left the property, they would turn the AC off and restrict our access to it upon arrival each time. We had to call the front desk on multiple occasions to turn it back on. Not listing this as a complaint, as the AC worked great when it was on, just letting other visitors know how it may work when arriving. We also found the street outside our patio to be a bit noisy early in the mornings, but not so bad that it disturbed our sleep. The hotel was in a great location for shopping and dining, easily doable for walking. It's also located close to the coast, so it was nice to take a stroll and see the ocean. I would recommend staying here, just be sure to reach the brochure in your room for details about your stay. ##### Mykayla Stayed 4 nights in Oct 2023 ### 2/10 Terrible #### Dwayne Feb 15, 2023 Liked: Amenities Disliked: Staff & service, property conditions & facilities Shower was clogged, flooded the bathroom and room. Called front desk for assistance for flooding twice and front desk said no staff available at night, must fix next day. It Took two days to fix. Managment never offered to change room. Key card was defective, every day had to get it replaced. Electronic lock was non responsive so Management had to give me turn key three times. Room comes with towel heater, but feature in room 104 never works. Maintenance looked at it three times and never could fix it. Towel Heater never worked! Room is heated by ventilation system. You control the room temperature, but when turned on the vent makes loud noise. Hard to sleep when heater or AC is turned on. It is too loud. Problem with AC system. Spa cost extra to enter, services cost extra. Even during off season I could not get a reservation (and it was my birthday). ##### Dwayne Stayed 4 nights in Feb 2023 ### 8/10 Good #### Guy Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spacious clean room. On a loud street. Gym amenities underwhelming. Staff friendly . ##### Guy Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Greg Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The restaurant on the top floor was perfect for evening drinks, offering a great atmosphere and views. Breakfast in the morning had a good selection and got our day off to a great start ##### Greg Stayed 1 night in Sep 2025 ### 8/10 Good #### Marc Oct 13, 2025 Liked: Staff & service Basic hotel. Not as fancy as the pictures. Breakfast was simple but ok. It was fine for a 1 night stay over. Wouldnt recommend as a long term vacation spot. Did not use the spa, so cant comment on that. ##### Marc Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Michele Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was tasty and the service was excellent. It felt like everything was homemade. The beds were comfortable and the air conditioning was great. ##### Michele Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Michael Jul 29, 2025 #### Typical 3 star hotel It was a overnight stay and was ok ##### Michael Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jodi Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spa and Class! Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing! ![](https://a.travel-assets.com/ugc/hotel-reviews/bda421b2-b73e-48ab-9624-53ef2264f637-1751788578176.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jodi Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### terri Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities this was a wonderful clean hotel Staff was amazing ##### terri Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Barcelona](https://www.expedia.ca/Barcelona-Hotels.d179992.Travel-Guide-Hotels) > > [San Domenico Palace, Taormina, A Four Seasons Hotel](https://www.expedia.ca/Taormina-Hotels-San-Domenico-Palace.h54173.Hotel-Information) > > [Hotel Politeama](https://www.expedia.ca/Palermo-Hotels-Hotel-Politeama.h1427364.Hotel-Information) > > [Ortea Palace Hotel, Sicily, Autograph Collection](https://www.expedia.ca/Syracuse-Hotels-Ortea-Palace-Luxury-Hotel.h17825841.Hotel-Information) > > [Cabin Rentals Algonquin Park](https://www.expedia.ca/Algonquin-Park-Cabins.d6343000-aaCabins.Travel-Guide-Accommodation) > > [La Plage Resort](https://www.expedia.ca/Taormina-Hotels-La-Plage-Resort.h1723708.Hotel-Information) > > [Villa Sant'Andrea, A Belmond Hotel, Taormina Mare](https://www.expedia.ca/Taormina-Hotels-Villa-SantAndrea.h889626.Hotel-Information) > > [Cheap Hotels in Banff](https://www.expedia.ca/Banff-Hotels-Cheap-Hotels.0-0-d10550-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Vancouver Convention Centre](https://www.expedia.ca/Vancouver-Convention-Centre-Hotels.0-l6127461-0.Travel-Guide-Filter-Hotels) > > [Mazzarò Sea Palace - The Leading Hotels of the World](https://www.expedia.ca/Taormina-Hotels-Mazzaro-Sea-Palace-VRetreats.h983846.Hotel-Information) > > [Palace Catania | UNA Esperienze](https://www.expedia.ca/Catania-Hotels-Palace-Catania-UNA-Esperienze.h1193988.Hotel-Information) > > [Hotel Villa Paradiso](https://www.expedia.ca/Taormina-Hotels-Hotel-Villa-Paradiso.h1134809.Hotel-Information) > > [All Inclusive Resorts and Hotels near U.S. Virgin Islands](https://www.expedia.ca/Destinations-In-US-Virgin-Islands-All-Inclusive-Hotel.0-0-d186-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > > [Mercure Hotel Palermo Centro](https://www.expedia.ca/Palermo-Hotels-Mercure-Hotel-Palermo-Centro.h1145743.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Rocco Forte Villa Igiea](https://www.expedia.ca/Palermo-Hotels-Rocco-Forte-Villa-Igiea.h1671.Hotel-Information) > > [Hotels in Canmore](https://www.expedia.ca/Canmore-Hotels.d10131.Travel-Guide-Hotels) > > [Hotel Isola Bella](https://www.expedia.ca/Taormina-Hotels-Hotel-Isola-Bella.h1476673.Hotel-Information) > > [NH Collection Taormina](https://www.expedia.ca/Taormina-Hotels-NH-Collection-Taormina.h2601418.Hotel-Information) > > [Hotels in Honolulu](https://www.expedia.ca/Honolulu-Hotels.d1488.Travel-Guide-Hotels) > > [Grand Hotel Timeo, A Belmond Hotel, Taormina](https://www.expedia.ca/Taormina-Hotels-Grand-Hotel-Timeo.h889634.Hotel-Information) ### Flights > [Flights from Pearson Intl. to ROM-All Airports](https://www.expedia.ca/lp/flights/yyz/rom/toronto-to-rome) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) > > [Flights from Vancouver (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [Flights from Edmonton (YEG) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/yeg/yow/edmonton-to-ottawa) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Mohali (IXC) to Nanded (NDC)](https://www.expedia.ca/lp/flights/ixc/ndc/chandigarh-to-nanded) > > [Flights from Calgary (YYC) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yyc/ywg/calgary-to-winnipeg) ### Cruise > [MSC MSC Seaside Cruises](https://www.expedia.ca/MSC-Cruises-MSC-Seaside.cMS-sSE.Cruise-Ship-Info)