Title: Hotel City Center - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1189725&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel City Center Travelers discover the rhythm of Palermo near Teatro Massimo, with bike rentals for city exploration and express check-out for seamless departures ## Photo gallery for Hotel City Center ![Basic Triple Room - Hotel City Center (Palermo)](https://images.trvl-media.com/lodging/2000000/1190000/1189800/1189725/de2822a8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel City Center (Palermo)](https://images.trvl-media.com/lodging/2000000/1190000/1189800/1189725/5efc8e29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel City Center (Palermo)](https://images.trvl-media.com/lodging/2000000/1190000/1189800/1189725/8f4d6c29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel City Center (Palermo)](https://images.trvl-media.com/lodging/2000000/1190000/1189800/1189725/dbdc4efc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Double Room - Hotel City Center (Palermo)](https://images.trvl-media.com/lodging/2000000/1190000/1189800/1189725/f2daca53.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel City Center captures Palermo charm with its prime location near Teatro Massimo and Via Vittorio Emanuele. Guests enjoy in-room WiFi and bike rentals to explore the city. The lobby bar serves coffee and tea, while valet parking and express check-out add convenience. ## Reviews 8.0 Very good ## Popular amenities - Free WiFi - Air conditioning - Parking available - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1189725&PinnedHotelID=1189725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1189725&PinnedHotelID=1189725&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1189725&PinnedHotelID=1189725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1189725&PinnedHotelID=1189725&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1189725&PinnedHotelID=1189725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1189725&PinnedHotelID=1189725&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1189725&PinnedHotelID=1189725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1189725&PinnedHotelID=1189725&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### Basic Double or Twin Room 8.0 Very good 3 reviews ### Highlights Air conditioning LCD TV Hair dryer Bidet Minibar Free bottled water Cable/satellite channels Daily housekeeping - 151 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Classic Double Room ![Classic Double Room](https://images.trvl-media.com/lodging/2000000/1190000/1189800/1189725/45568830.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Air conditioning LCD TV Hair dryer Bidet Private bathroom Minibar Free bottled water Cable/satellite channels - 151 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Triple Room ![Basic Triple Room](https://images.trvl-media.com/lodging/2000000/1190000/1189800/1189725/d74b1457.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room ### Highlights Air conditioning LCD TV Hair dryer Bidet Private bathroom Minibar Free bottled water Cable/satellite channels - 215 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### Basic Single Room ### Highlights Air conditioning LCD TV Hair dryer Bidet Minibar Free bottled water Cable/satellite channels Daily housekeeping - Sleeps 1 - 1 Twin Bed ### View all photos for Basic Triple Room ![Basic Triple Room](https://images.trvl-media.com/lodging/2000000/1190000/1189800/1189725/de2822a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room ### Highlights Air conditioning LCD TV Hair dryer Bidet Minibar Free bottled water Cable/satellite channels Daily housekeeping - Sleeps 4 - 2 Queen Beds and 2 Twin Beds ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/2000000/1510000/1504300/1504217/aff65060.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Plaza Opera Politeama - Spa - Free WiFi - Air conditioning - Gym 8.6 Excellent 607 reviews CA $132 CA $160 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Palermo-Hotels-Hotel-Plaza-Opera.h1504217.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=2831&destination=Palermo&destType=MARKET&latLong=38.115688,13.361267&searchId=45b3776e-3d2c-4cb7-9973-6f91a3eb077b&top_cur=CAD) Ad ![Cocktail bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23200/23108/560147f0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel et Des Palmes Politeama - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 353 reviews CA $157 CA $188 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Palermo-Hotels-Hotel-Principe-Di-Villafranca.h1207522.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=2831&destination=Palermo&destType=MARKET&latLong=38.115688,13.361267&searchId=45b3776e-3d2c-4cb7-9973-6f91a3eb077b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalermo-Hotels-Hotel-Serena.h1189725.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalermo-Hotels-Hotel-Serena.h1189725.Hotel-Information) ## About the area Located in Palermo, Hotel City Center is in the city center. Teatro Massimo and Palermo Cathedral are notable landmarks, and the area's natural beauty can be seen at Mondello Beach. Looking to enjoy an event or a game while in town? See what's happening at Renzo Barbera Stadium or Carlo Alberto Dalla Chiesa and Emanuela Setti Carraro Sports Hall. [Visit our Palermo travel guide](https://www.expedia.ca/Palermo.dx2831) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.12330%2C13.35830&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HcSbMHEOzLdTT7kN3aI-zyl5cYo=) Via Mariano Stabile, 139, Palermo, PA, 90139 ### What's nearby - Via Roma \- 2 min walk \- 0.2 km - Politeama Garibaldi Theater \- 3 min walk \- 0.3 km - Teatro Massimo \- 5 min walk \- 0.5 km - Via Maqueda \- 5 min walk \- 0.5 km - Quattro Canti \- 12 min walk \- 1.0 km ### Getting around - Palermo Notarbartolo Station - 9 min drive - Giachery Station - 20 min walk - Punta Raisi Airport (PMO) - 38 min drive ### Restaurants - ‪A Casa Di Francesco - ‬2 min walk - ‪Antico Caffè Spinnato - ‬4 min walk - ‪Settimo Cafè - ‬1 min walk - ‪Scja’vúru - ‬2 min walk - ‪Locale - ‬3 min walk ## About this property ### Hotel City Center Hotel near Teatro Massimo Close to Palermo Cathedral and Palermo Harbour, Hotel City Center provides amenities like a bar. Stay connected with free in-room WiFi. You'll also find perks like: - Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Babysitting (surcharge), an elevator, and tour/ticket assistance - Laundry services, concierge services, and coffee/tea in the lobby Room features All guestrooms at Hotel City Center boast comforts such as air conditioning, in addition to amenities like free WiFi and minibars. Other conveniences in all rooms include: - Showers, bidets, and free toiletries - 30-inch LCD TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Minibar, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/19000000/18330000/18327600/18327512/acce8939.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Liberty Suites Politeama - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 67 reviews CA $84 CA $105 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=18327512&PinnedHotelID=18327512&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/980000/979100/979088/b7d72606.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Elite Politeama - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 102 reviews CA $96 CA $118 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=979088&PinnedHotelID=979088&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1460000/1459100/1459080/5f3e5a2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tonic Politeama - 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Breakfast included - Free WiFi - Air conditioning - Parking available 8.0 Very good 642 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=2539182&PinnedHotelID=2539182&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 10 per person)](https://images.trvl-media.com/lodging/3000000/2530000/2525900/2525894/3dd0a8d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Verdi Palermo Historical Center - Pet friendly - Free WiFi - Air conditioning - Game room 8.0 Very good 73 reviews CA $110 CA $132 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2525894&PinnedHotelID=2525894&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/920000/915500/915419/64b512bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel del Centro Palermo Historical Center - Pet friendly - Free WiFi - Air conditioning - Breakfast available 7.8 Good 708 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=915419&PinnedHotelID=915419&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Train station pick-up shuttle (surcharge) - Onsite parking available only on request - Covered self parking on site (EUR 20 per day; includes in/out privileges) - Covered valet parking on site (EUR 20 per day; includes in/out privileges) ### Food and drink - A bar/lounge - Coffee and tea in common areas ### Family friendly - Babysitting (surcharge) ### Conveniences - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 30-inch LCD TV with digital channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 8:00 PM Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability Late check-out fee: EUR 30 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open Monday - Sunday (8:00 AM - 8:00 PM) Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Access code, staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 20.0 per day Cribs (infant beds) are available for EUR 10.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 5) - Covered self parking fee: EUR 20 per day (in/out privileges) - Covered valet parking fee: EUR 20 per day (in/out privileges) - Late check-out fee: EUR 30 (subject to availability) - Crib (infant bed) fee: EUR 10.0 per day - Rollaway bed fee: EUR 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards Property Registration Number IT082053A17LWN3JAL ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Amarcord Hotel Amarcord Hotel Palermo Amarcord Palermo Hotel Serena palermo Serena palermo Hotel Serena Hotel City Center Hotel Hotel City Center Palermo Hotel City Center Hotel Palermo ## Frequently asked questions ### Is Hotel City Center pet-friendly? ### How much does it cost to stay at Hotel City Center? ### How much is parking? ### What time is check-in at Hotel City Center? ### What time is check-out at Hotel City Center? ### Does Hotel City Center provide a shuttle to the airport? ### Where is Hotel City Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel City Center Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Amenities ### 8.8 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 19 8 - Good 15 6 - Okay 10 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Guillermo Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is super close to downtown and shops and restaurants as well a public transportation employees at front desks helpful wit tips for transportation and dining ##### Guillermo Stayed 7 nights in Sep 2025 ### 8/10 Good #### April Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Isabella made our check in and our stay very convenient. The room was comfortable and clean. The bathroom was small for a triple bed room. The location of the hotel allowed us to explored the historic center and gave us easy access to transportation to farther areas. We felt comfortable leaving our car in street parking nearby. ##### April Stayed 2 nights in Jul 2025 ### 6/10 Okay #### iftekhar Sep 28, 2023 Liked: Staff & service Service and location was great. ##### iftekhar Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Olga Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel with attentive staff. Gabriella was meeting us with a beautiful smile and fresh coffee. Location is convenient. Highly recommend. ##### Olga Stayed 3 nights in Feb 2025 ### 8/10 Good #### Chihhsien Oct 22, 2024 Liked: Cleanliness, staff & service, room comfort For the price paid, can’t ask for more. Great location , clean. ##### Chihhsien Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Mara Jun 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The building has a number of small hotels. Hotel City Center is on the first floor and is serviced by an elevator. The room was spacious and comfortable. The receptionist was helpful, and very knowledgable about various sites in Palermo. The hotel is 5 minutes walk from the Teatro Massimo and an easy half hours walk from the station. ##### Mara Stayed 2 nights in May 2024 ### 10/10 Excellent #### Nancy Aug 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was ap very old building but for sure full of history, facade was not so.inviting but because we love histoical.place we did not mind. But when we reached our room it was superb very nice. Location is so central. ##### Nancy Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Rose Oct 21, 2023 Liked: Cleanliness, staff & service, amenities Unfortunately, the property front is not what you see in the advertised photos. We were somewhat hesitate to stay. Fortunately, the inside was clean, beds comfortable, and we felt safe. The area is in a perfect place to access markets, restaurants, shopping etc. The shower was cold, the three days we stayed, so we left early. ##### Rose Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Jennifer Oct 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small friendly hotel , conveniently situated for shops , restaurants, cafes. Manola & Antonella on reception were friendly and exceptionally helpful. Bedroom was comfortable & very clean ; the shower was good . Bedroom looked out onto interior courtyard but it was only for sleeping in , so that wasn’t a problem for me . Hotel is on the 1st floor , accessed by ancient-style lift , and a keycard opens the main door electronically. Once I’d got used to the lift it was fine ! Not luxurious , no frills , but good value for money . The staff are lovely ! Would return . ##### Jennifer Stayed 6 nights in Oct 2023 ### 8/10 Good #### Virginia Oct 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Arrived late at night as our flight from Naples was delayed. The staff are helpful but no staff 24 hrs so no one was there. Room was comfortable & clean & excellent location; walkable to everything. Only negative is that the water is not potable & there were 2 small water bottles in fridge & nothing open to buy water. We rented a car at airport but street parking is a huge challenge. A car is not necessary in the city so would recommend renting just before leaving Palermo to drive around Sicily. ##### Virginia Stayed 3 nights in Oct 2023 ### 4/10 Poor #### PHILIP Oct 3, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Upon arrival in the room my partner pulled away the pillow and a large cockroach scurried away. Luckily she’s not squeamish. This was our first indication as to the condition and quality of the hotel. There was no potable water in the room which means you have to use bottled water. The staff was generous with water but locked the fridge after 8pm until 8:30am. Sort of like camping. The shower was the worst ever. From freezing cold to scalding in seconds and then back and forth between the two. You could feel the pumps kick in and then blast you with scalding water. Not to mention that the fixture is coming off the wall. There is NO parking! The street parking is always full at 1euro per hour. The are private garages a distance away that cost 18 to 30 euros per day. We had to haul our baggage down the street. Huge pain. All-in-all not a great experience. It’s not what the pictures on the websites show. The location is ok and close to Teatro Massimo. We were the last room in the hall and the furthest away from the wi-fi device. The performance was terrible. We used data from our phones instead. ##### PHILIP Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Michele Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location. ##### Michele Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Arshad May 29, 2024 Liked: Cleanliness, amenities Location ##### Arshad Stayed 2 nights in May 2024 ### 10/10 Excellent #### Maria Mar 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities very good close to pretty much everything. Manola and the other staff were extremely helpful and did their best to make us feel welcome. ##### Maria Stayed 1 night in Mar 2023 ### 4/10 Poor #### Samir Jun 14, 2025 Disliked: Property conditions & facilities N/A ##### Samir Stayed 1 night in Jun 2025 ### 6/10 Okay #### Giancarlo Aug 26, 2023 Liked: Staff & service The hotel is well located but needs serious updating. ##### Giancarlo Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Anna Apr 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Truly in the heart of the city, located within walking distance of some great sights and restaurants. The room was spotless, the staff was super helpful and friendly, and we loved just leaving the front door in the morning and being right next to a great coffee shop with amazing croissants. I will definitely return here! ##### Anna Stayed 7 nights in Apr 2023 ### 10/10 Excellent #### Ingrid Jun 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I had a super quiet room and found it easy to walk to and from. ##### Ingrid Stayed 2 nights in Jun 2023 ### 8/10 Good #### Boris Oct 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Pro: Convenient to the main attractions Con: No convenient parking nearby ##### Boris Stayed 3 nights in Oct 2023 ### 8/10 Good #### Verified traveller Jul 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location. But shower was not great, no hot water on last day. But otherwise good sraying there. ##### Verified traveller Stayed 1 night in Jul 2022 ### 6/10 Okay #### John Sep 27, 2023 Disliked: Cleanliness, property conditions & facilities Not at all what we expected. Bathroom had an awful smell that wasn’t gotten rid of until our second night. Noisy room too. Location is ok. ##### John Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Christian Jan 13, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Schimmelbefall und Ärger ohne Ende! Wenn mal etwas nicht in Ordnung ist, kläre ich das als Vielreisender gerne im kleinen Rahmen. Das hat hier alles nicht funktioniert. Problem: Schimmelbefall im Bad meines Zimmers. Ich vermutete zunächst, dass es gebäudespezifisch ist. Man sagte, das sei nicht der Fall. Man bot mir einen Zimmerwechsel an. Ergebnis nach Betrachtung aller Zimmer: Fast alle hatten Schimmel im Bad, das eine, bei dem das nicht der Fall war, hatte eine defekte Heizung. Ich habe den Eindruck, dass mir falsche Informationen gegeben wurden. Ein Wechsel war nicht sinnvoll. Im Nachgang wurde mir schriftlich mitgeteilt, dass ich Upgrades ausgeschlagen hätte (siehe oben: Schimmel oder defekte Heizung) und weshalb eine kleine Teilerstattung (Erinnerung: Schimmel ist gesundheitlich bedenklich und daher nicht akzeptabel) abgelehnt wurde. Bilder anbei. Rest des Mobiliars: abgenutzt. Positives: Der Stadtplan mit den händischen Einzeichnungen und Ergänzungen. Mein gewähltes Buchungsportal benötigte fast drei Wochen für die Fallabwicklung. Diverse Verzögerungen, u. a. keine Rückrufe, teilweise keine Beantwortung meiner E‑Mails, obwohl versprochen. Ich musste die Klärung weitgehend selbst übernehmen und wiederholt um eine Rückmeldung bitten. Ganz ehrlich: Ich würde empfehlen, Alternativen zu prüfen. ![Schimmelbefall im Badezimmer mit Außenwand (Blickwinkel Basdezimmerfenster rechts).](https://a.travel-assets.com/ugc/hotel-reviews/4e972365-257e-41bb-af4a-539c3857c2aa-1768221429273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Fön des Hauses, daneben ebenfalls leichter Schimmelbefall](https://a.travel-assets.com/ugc/hotel-reviews/c06f2efc-d27d-4a04-b706-29ba40198295-1768221456242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Kreative Badlösung (Dusche) im Zimmer für mobilitätseingeschränkte Reisende ](https://a.travel-assets.com/ugc/hotel-reviews/033bcd65-d526-4894-a2e6-8e8a098fa161-1768221507109.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Auch der Boden hatte schon einmal bessere Zeiten](https://a.travel-assets.com/ugc/hotel-reviews/e1abbb3c-e7ff-4c46-9276-37ba47c72a88-1768221586873.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christian Stayed 2 nights in Dec 2025 ### 6/10 Okay #### KUNIHITO Jan 2, 2026 Disliked: Property conditions & facilities 駐車場があるとの事でしたが、契約駐車場しかなく苦労した。ホテルといっても古いアパートのワンフロアを使っての民泊のようなもので、スタッフは常時いない。部屋は古いが泊まるだけなら問題ない。 ロケーションは良いし、フロントの人間もよいひとだった。 ##### KUNIHITO Stayed 3 nights in Dec 2025 ### 8/10 Good #### Verified traveller May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Posizione strategica centrale Essenziale Funzionale e pulito ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Maria Angelita May 5, 2025 Liked: Property conditions & facilities Centralissima, gentili e disponibili tutto lo staff. ##### Maria Angelita Stayed 3 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [San Domenico Palace, Taormina, A Four Seasons Hotel](https://www.expedia.ca/Taormina-Hotels-San-Domenico-Palace.h54173.Hotel-Information) > > [The Reef 28 Hotel & Spa - 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