Crisol Europa

Property class: 3

Choose dates to view prices

Reviews

7.4 out of 10
Good
Near Teatro Massimo and Palermo Harbour, Crisol Europa provides a bar, a business center, and a restaurant. Guests can connect to free in-room WiFi.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

Superior Double Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Double Room, 2 Twin Beds, Balcony

  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Triple Room, Terrace

  • Sleeps 3
  • 3 Twin Beds

Double Room, Connecting Rooms

  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds

Family Room (2 Bathrooms)

  • Sleeps 4
  • 4 Twin Beds

Superior Double Room Single Use, 2 Twin Beds

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

Double Room Single Use, 2 Twin Beds, Balcony

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

Double Room, Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Family Room (2 Bathrooms)

  • 1 bedroom
  • Sleeps 3
  • 4 Twin Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE WITH BALCONY

  • Sleeps 4

DOUBLE CONNECTING ROOM

  • Sleeps 4
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About the area

Located in Politeama, a neighborhood in Palermo, Crisol Europa is near a metro station. Teatro Massimo and Palermo Cathedral are notable landmarks, and if an activity is on the agenda, check out Palermo Harbour. Cantieri Culturali alla Zisa and Palermo Botanical Garden are also worth visiting. Visit our Palermo travel guide
Map
Via Agrigento, 3, Palermo, PA, 90141

What's nearby

  • A historic building with a large arched entrance, a statue in front, and a palm tree nearby.
    Politeama Garibaldi Theater
    7 min walk - 0.6 km
  • A coastal cityscape with mountains in the background.
    Palermo Harbour
    7 min walk - 0.6 km
  • A scooter parked on a street with a monument in the background and buildings around.
    Via Roma
    8 min walk - 0.7 km
  • A grand historic building with a dome and columns, a flag, and a paved square.
    Teatro Massimo
    13 min walk - 1.2 km
  • Piazza Ruggero Settimo
    7 min walk - 0.6 km

Getting around

  • Giachery Station
    15 min walk
  • Palermo Notarbartolo Station
    18 min walk
  • Punta Raisi Airport (PMO)
    35 min drive

Restaurants

  • Caffeina
    4 min walk
  • Luppolo - L'ottavo Nano
    3 min walk
  • I Comparucci
    4 min walk
  • Italo
    3 min walk
  • Pan X Focaccia
    4 min walk

About this property

Crisol Europa

  • Hotel near Palermo Harbour
  • Close to Teatro Massimo and Palermo Cathedral, Crisol Europa provides a bar, a business center, and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Express check-in, multilingual staff, and an elevator
    • A front-desk safe, a 24-hour front desk, and 1 meeting room
    • Smoke-free premises, a TV in the lobby, and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 73 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Showers, bidets, and free toiletries
    • LCD TVs with digital channels
    • Daily housekeeping, desks, and phones

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 6 and May 31.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Crisol Europa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Crisol Europa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crisol Europa?

Check-out is at 10 AM.

Where is Crisol Europa located?

Located in Politeama, this hotel is within a 10-minute walk of Villa Trabia and Palermo Harbour. Teatro Massimo and Quattro Canti are also within 1 mi (2 km). Giachery Station is 15 minutes by foot and Fiera Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crisol Europa Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 117 out of 626 reviews
Rating 8 - Good. 279 out of 626 reviews
Rating 6 - Okay. 151 out of 626 reviews
Rating 4 - Poor. 48 out of 626 reviews
Rating 2 - Terrible. 31 out of 626 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a great location, about 10 minutes walk to the historic centre. Just around the corner is a 24/7 modern supermarket. From the outside the hotel looks modern and has a bright reception area. The reception staff are very friendly. Once past reception it’s obvious that the hotel is in need of a complete renovation. There are two very small lifts, one of them has a very springy damaged floor! My room was large with a big double bed. There was a small refrigerator and a safe which was shut and would not open. Fortunately I didn’t need to use it. The furnishings were from the 1960s. The tv had only Italian channels. For a hotel expecting international guests surely there should be one in English. The bathroom was large but the shower was about one metre square with awkward concertina like doors. The water pressure was just about adequate. There was no plug in the sink. The air conditioning was fine but not brilliant in the 35 degree heat. The walls are very thin and you can almost hear your neighbours breathing! I didn’t have breakfast as I was quoted 16 Euro which I thought was expensive. I had a perfectly decent breakfast in a local cafe for half that. So the hotel needs some serious updating but the staff and location are great.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes Zimmer nettes Personal und eine super zentrale Lage.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable mid-range hotel. Clean , with friendly staff , good breakfast. Have stayed several times and recommend
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Soggiorno perfetto. L'hotel si trova in una posizione ottima per muoversi comodamente a piedi per raggiungere in pochi minuti il centro storico. Fermata autobus per Mondello a due passi. Staff e personale preparato, gentile e sempre pronto ad anticipare le necessità degli ospiti con grande professionalità. Un po da rimodernare, qualche lavoro già in corso, ma consigliato.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located, which made it very convenient for exploring the area. The breakfast was really nice, and the staff were friendly and helpful throughout the stay. However, the initial room was not properly cleaned, although the staff promptly changed it. The second room was quite noisy and had mosquitoes inside, which affected the overall comfort of the stay.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Ottima colazione e personale cordialissimo. Solo l'arredamento delle camere va rivisto ma pulito e comodo per il centro
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Struttura datata con elementi da migliorare e/o sostituire tipo infissi, cabina doccia etc etc. Le camere sono molto pulite, spaziose e dotate di TV, cassaforte, frigo e phon. Il personale è molto cortese ed attento. L'hotel è ubicato in zona strategica a due passi dal centro. Nelle immediate vicinanze ci sono molti negozi utili oltre alle vetrine degli stilisti di grido. Consiglio la struttura
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service
スタッフ親切です
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione comodissima sì a piedi, che x usare i mezzi. Colazione abbondante e buona! E' un albergo stile anni 70' ma ha tutto ciò' Che serve!!! Personale super-super-super gentile e disponibile!!
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Aire acondicionado no funciona, internet no funciona, la silla que tenia en mi cuarto estaba sucia!! Yo no regresaría
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
La camera era calda, il wi fi non funzionava, il letto era comodo
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo hotel, muito bem localizado e atendeu perfeito nossos objetivos.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel très vielillot et mal insonorisé
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizionato in una zona centrale della città da dove puoi raggiungere a piedi i punti di interesse della città
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé, pas cher et très pratique
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulitissima,personale al top gentilezza,cortesia e professionalità trasuda da tutti i pori,posizione perfetta per chi vuole visitare il centro storico
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat mir sehr gut gefallen. Schönes großes und sauberes Zimmer. Freundliches Personal. Gute Lage.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
L'hôtel va fermer plusieurs mois pour être rénové, il n'empêche que les chambres sont propres et bien équipées.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Bad staff, room, and amenities.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Personale encomiabile.. davvero gentile e premuroso.. camera spaziosa ma purtroppo avevo chiesto matrimoniale ma non esistono..quindi due letti separati e materassi non in linea. Comprensione totale poiché devono ristrutturare..ma è ottimo per pochi giorni.Location favolosa.!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Henkilökunta oli loistava. Huone remontin tarpeessa, mutta siisti.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was superb and staff was attentive.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Disliked: Cleanliness
Ottima prima colazione personale attento. Camere e bagno da restaurare. Letto comodo
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was surprisingly spacious
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel that is convenient for airport bus ans not that far a walk to city center..
Stayed 2 nights in Oct 2025