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Reviews of The Business Inn

2.5 out of 5
The Business Inn
180 MacLaren Street, Ottawa, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4418 out of 6462 reviews" "
Rating 8 - Good. 1644 out of 6462 reviews" "
Rating 6 - Okay. 242 out of 6462 reviews" "
Rating 4 - Poor. 72 out of 6462 reviews" "
Rating 2 - Terrible. 86 out of 6462 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its awesome. There are options available with a full kitchen that jas utensils etc. My only real complaint is becasue there are no windows that open in the bedroom (which i do get beong that its a high rise) .. it makes temperature control doffocuot. They supply a small portable ac/fan. But with ywo people in there it didn't really do much. And the placement of the toilet paper is odd. You basically have to reach behind yourself to get it. Definitely awkward placement.
Stayed 1 night in May 2024

10/10 Excellent

Tzvetanka

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent staff, friendly and helpful. Easy walk to all sightseeing.
Stayed 1 night in May 2024

10/10 Excellent

Neeraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best affordable place near downtown Ottawa. Spacious rooms, courteous staff and good free breakfast. Good for family and work visit. Highly recommended.
Stayed 2 nights in May 2024

8/10 Good

Bernard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great breakfast facilities.
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great designed 2 person suite. Wonderful bed, kitchen fully equipped, quiet and homey. Will stay here whenever we are in Ottawa.
Stayed 3 nights in May 2024

8/10 Good

Bitina

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

8/10 Good

Harjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in May 2024

8/10 Good

jully andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ver nice hotel
Stayed 1 night in May 2024

8/10 Good

Shannon L

Liked: Cleanliness, staff & service
I enjoyed my stay at the Business Inn. It was convenient and cosy.
Stayed 2 nights in May 2024

10/10 Excellent

Omosola.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accesible Pleasant attendance from reception and inside the hotel services
Stayed 1 night in May 2024

10/10 Excellent

PRiscilla, Courtice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always so accommodating! It is like a home away from home
Stayed 1 night in May 2024

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Suzanne

Travelled with group
Loved the équipée kitchen
Stayed 1 night in May 2024

10/10 Excellent

WEI WAH

Liked: Cleanliness, staff & service, property conditions & facilities
I got upgraded to a pretty big room and I was happy about it. The cleanliness level could have been better and the hotel is old. Yet it’s of good value overall.
Stayed 4 nights in Apr 2024

8/10 Good

suhithakumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is expensive and it’s not free
Stayed 1 night in May 2024

10/10 Excellent

Ruslana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the amazing place. A room was very clean. The breakfast was varied.
Stayed 2 nights in May 2024

10/10 Excellent

preet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the location is near to the center, nice walk to go to the parliament,
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - VERY clean.
Stayed 1 night in May 2024

10/10 Excellent

Kim, CHILLIWACK

Liked: Cleanliness, staff & service, property conditions & facilities
Signature Suite is perfect, everything you could possibly need while travelling.
Stayed 3 nights in May 2024

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This prpperty is up in age, Having said this the personnel is excellent and they are making a great effort to make you feel comfortable. The hotel is a bit older but is clean and well maintain and only 15 mins walk to the Parliment bldgs
Stayed 1 night in May 2024

6/10 Okay

timo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms for 3 was very good size and clean. The breakfast was exellent. The bedroom queen size mattress was really bad and uncomfortably. We had 2 nighs bad sleep in there. Thats why l gave over all only 3 stars.
Stayed 2 nights in Apr 2024

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room, great customer service and ready to accommodate my feather/down allergies with no fuss. Also, they offer really good options for the free continental breakfast, including breakfast sandwiches in ready-to-go sustainable containers. My only critical comment would be that I found the queen bed pretty small. Was closer to a double bed in my opinion.
Stayed 1 night in May 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Barry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden fees. Parking was a joke. The room smelled so so bad. Beggars right outside the front door. Couldn’t even open windows to air out bad smell. Charged $45 for parking in a ridiculous parking lot you have to make a 3 point turn to enter or exit. Also charges $10 a day for housekeeping if you opt out for your stay they give you a letter saying they will give you $10 back and then not follow through on it. This was at the very most a two star. We reserved a queen size bed and only got a double. Tv didn’t work and needed to be fixed. Staff was friendly but the hotel was a joke and a waste of my hard earned money.
Stayed 2 nights in May 2024

10/10 Excellent

Naseer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place to chill out especially for the people who are going to have exam in Ottawa.
Stayed 1 night in Apr 2024

10/10 Excellent

Mariely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location. You could leave the car in their parking (Payable, but worth it) and walk to Parlament Hill and Byward Market. Not to mention that the avenue there is a ton o places to eat and drink coffee 10/10!! Oh and their breakfast like no other!!! It’s not continental, it’s a whole breakfast, oh and with Nescafé 100/10!! Peter in the front desk went above and beyond 1000/10!!!
Stayed 2 nights in May 2024

10/10 Excellent

Manuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel, I will go back anytime I have a chance. Congratulations for beeing excellent
Stayed 1 night in May 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the room was very spacious and clean, there is a cart on each floor to grab supplies if you opt out of housekeeping, lots of restaurants, parliament hill, convenience stores were all within walking distance and it has an above average free breakfast. I really enjoyed my stay here and will definitely stay here again the next time I find myself in Ottawa.
Stayed 3 nights in May 2024

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location of the Business Inn & Suites is amazing and super convenient if you’re looking to dine around or hit up a few pubs as many establishments are within a short walk. Attractions and sights are a bit further away but still very much walkable via Elgin Street, and transit buses operate past the hotel too.
Stayed 3 nights in Apr 2024

10/10 Excellent

Qunfeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacous with all necessary appliances and kitchen essentials. Excellent breakfast with large dinning area.
Stayed 1 night in May 2024

8/10 Good

Anoop.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except parking which is $20 per night.
Stayed 2 nights in May 2024

10/10 Excellent

Stella, Saint John

Liked: Cleanliness, staff & service, property conditions & facilities
First time I visited Ottawa I was blown away with their convenience, the staff, food and how big the rooms were, including the accessible location around the city. My Second time was a charm too. I highly recommend. Thank you business inn, your hotel was worth every penny.
Stayed 4 nights in Apr 2024

8/10 Good

Sergey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2024

10/10 Excellent

ABIMBOLA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great in-room facilities for a convenient stay. Family had fun.
Stayed 1 night in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast, checkout at 12, and free laundry facilities.
Stayed 2 nights in Apr 2024

8/10 Good

varinder

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready early! Courteous staff. Very clean. Room had everything I needed. Did not get to breakfast or the gym but these were included. They also had free laundry! Convenient location walking distance to many attractions. Would stay again for sure.
Stayed 1 night in May 2024

10/10 Excellent

Sergii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2024

10/10 Excellent

Cheyenne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception. Close to pubs and other food options. There is parking.
Stayed 1 night in May 2024

10/10 Excellent

Dhairya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Carley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, enjoyed amenities of the hotel, good breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful place to stay. ALL Staff were very kind, accommodating, down to earth and had a great sense of humor. What more could one ask for. Definitely my choice to stay if passing through Ottawa again!!!
Stayed 2 nights in Apr 2024

8/10 Good

Kairui

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we go to Ottawa we stay here and it is the best. One of our favourite hotels.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at the Business Inn! The room was spacious and spotless with everything you might need thought of and included. The breakfast was a bonus - lots of options, clean and always being replenished. The highlight was the staff - always available, friendly and helpful. A gem in a great, walkable neighbourhood! I won't stay anywhere else again! 10/10!
Stayed 3 nights in Apr 2024

10/10 Excellent

Alan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good base for checking out Ottawa...
Stayed 2 nights in Apr 2024