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Reviews of Microtel Inn & Suites by Wyndham Kanata Ottawa West

2.5 out of 5
Microtel Inn & Suites by Wyndham Kanata Ottawa West
340 Huntmar Dr, Ottawa, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 843 reviews" "
Rating 8 - Good. 196 out of 843 reviews" "
Rating 6 - Okay. 60 out of 843 reviews" "
Rating 4 - Poor. 19 out of 843 reviews" "
Rating 2 - Terrible. 23 out of 843 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in May 2024

10/10 Excellent

Ari

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here for business trips. Great location, friendly staff and comfortable rooms. Can't go wrong!
Stayed 1 night in May 2024
Response from Guest Services on May 23, 2024
Dear Ari,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

8/10 Good

Willie, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in May 2024
Response from Guest Services on May 23, 2024
Dear Willie,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of rooms with adjoining rooms - you can hear your neighbours talking, blowing noses, etc. Try to get upper floor to avoid thumping of neighbours walking around above. Bring ear plugs. Pool is very nice. Loved being able to make tea and coffee in the lobby.
Stayed 3 nights in May 2024
Response from Guest Services on May 21, 2024
Dear Paul,We’re happy to hear your stay at Microtel Inn & Suites by Wyndham Kanata was a good one. Know that we take your feedback very seriously, and we hope that you will visit us again so that next time we can show you an even better experience.

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in May 2024
Response from Guest Services on May 21, 2024
Dear Marie-Claire,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Ernestina Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were accommodating and the overall experience, including facilities, were well-maintained and clean.
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Dear Ernestina,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

8/10 Good

Melinda M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was busy but not kept up
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Dear Melinda,We’re happy to hear your stay at Microtel Inn & Suites by Wyndham Kanata was a good one. Know that we take your feedback very seriously, and we hope that you will visit us again so that next time we can show you an even better experience.

10/10 Excellent

KA CHUN RICKY

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff and clean, all good
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Dear Ka Chun,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Dear Sarah,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

8/10 Good

Abieyuwa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Dear Abieyuwa,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Lana, Hawkesbury

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Comfortable beds.
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Dear Lana,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and room was clean
Stayed 1 night in May 2024
Response from Guest Services on May 23, 2024
Dear Anna,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Wendy

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Guest Services on May 18, 2024
Dear Wendy,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 18, 2024
Dear Asha,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean new hotel
Stayed 1 night in May 2024
Response from Guest Services on May 13, 2024
Dear David,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Rachelle

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, excellent staff and always a great stay.
Stayed 2 nights in May 2024
Response from Guest Services on May 13, 2024
Dear Rachelle,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Fabio

Great
Stayed 1 night in May 2024
Response from Guest Services on May 12, 2024
Dear Fabio,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

8/10 Good

Philip

Travelled with partner
Liked: Amenities, property conditions & facilities
Need some brackfast
Stayed 5 nights in May 2024
Response from Abhinav on May 12, 2024
Dear Guest,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,Guest services

10/10 Excellent

EDNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice swimming pool, very clean. A lot of accessibility facilities.
Stayed 1 night in May 2024
Response from Guest Services on May 11, 2024
Dear Edna,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Kuhen

Liked: Cleanliness, staff & service, property conditions & facilities
Customer services was excellent and convenient locations
Stayed 1 night in May 2024
Response from Uyen on May 7, 2024
Dear Kuhen,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management staff was exceptional in helping me with my issues with Expedia on booking and refund and found me a room that day! Would stay at Microtel kanata any time!
Stayed 1 night in May 2024
Response from Abhinav on May 7, 2024
Dear Guest,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,Guest Services

8/10 Good

Yilong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on May 5, 2024
Dear Yilong,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

6/10 Okay

O

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Guest Services on May 3, 2024
Dear O,We’re happy to hear your stay at Microtel Inn & Suites by Wyndham Kanata was a good one. Know that we take your feedback very seriously, and we hope that you will visit us again so that next time we can show you an even better experience.Kind regards

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms nice staff
Stayed 3 nights in Apr 2024
Response from Laura on May 2, 2024
7-10Dear Glenn,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,LauraGuest Services

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
would stay again
Stayed 1 night in Apr 2024
Response from Laura on May 1, 2024
Dear Tyler,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,Laura Guest Services

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay fit a Sens game!
Stayed 1 night in Feb 2024
Response from Laura on May 1, 2024
Dear Jill,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,LauraGuest Services

6/10 Okay

carlton

Liked: Property conditions & facilities
Front desk was great. Saturday no room service to clean room. Otherwise Ok
Stayed 3 nights in Apr 2024
Response from Abhinav on Apr 29, 2024
We’re happy to hear your stay at Microtel Inn & Suites by Wyndham Kanata was a good one. Know that we take your feedback very seriously, and we hope that you will visit us again so that next time we can show you an even better experience.Kind regardsGuest Services

10/10 Excellent

carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent Clean, amenities, convenience
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 28, 2024
Dear Carolyn,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Suzanne

Stayed 2 nights in Apr 2024
Response from Guest Services on May 18, 2024
Dear Suzanne,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at the Microtel in Kanata. Extremely impressed with the cleanliness of the hotel. Rooms were comfortable and would recommend this hotel to everyone.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 29, 2024
Dear Rhonda,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely friendly even during a very busy event.
Stayed 3 nights in Apr 2024
Response from Uyen on Apr 28, 2024
Dear Julie,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from Guest Services on May 13, 2024
Dear Jennifer,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Racheal

Liked: Cleanliness, amenities, property conditions & facilities
Wyndham hotel is very nice, spacious rooms which are kept exceptionally clean. Will come back again
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 20, 2024
Dear Racheal,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay right across from the Tanger outlets. The whole facility was super clean, the pool was accessible and the gym was clean and working. What an amazing stay, highly recommend!!!!
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 18, 2024
Dear Catherine,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Apr 2024
Response from Laura on Apr 18, 2024
Dear Erin,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,Guest Service

2/10 Terrible

Dominique

Liked: Cleanliness, staff & service
I have been up since 4am listening to some kind of construction vehicle(s) outside. Couldn’t sleep until 12am because of noise coming from the room next to me or the window outside. Tried to call front desk but it goes to voice mail. Came to get some rest but it’s not happening.
Stayed 1 night in Apr 2024
Response from Namrata on Apr 19, 2024
Dear Dominique,We're truly sorry to hear about the disruptions to your sleep during your stay. Your comfort and rest are of utmost importance to us, and we sincerely apologize for falling short of providing you with a peaceful environment.We sincerely apologize for the disruptions to your sleep during your stay. Ensuring your comfort and rest is our top priority, and we deeply regret any inconvenience caused by the noise disturbances.We understand the frustration caused by the noise from construction vehicles outside. Please be advised that while we strive to mitigate disturbances within our control, such as those within the hotel premises, unfortunately, we do not have control over external factors such as outside construction.We apologize for any difficulty you experienced in reaching our front desk. We will look into the matter to ensure that our communication systems are functioning properly and that our staff are readily available to assist our guests at all times.Please accept our sincerest apologies for the inconvenience you endured. We truly appreciate your feedback, and we hope to have the opportunity to make it up to you on a future visit.Kind regards,

10/10 Excellent

Jenna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional! So helpful and friendly. We really enjoyed our stay!
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 15, 2024
Dear Jenna,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, clean with great facilities. Friendly and helpful staff.
Stayed 1 night in Apr 2024
Response from Abhinav on Apr 13, 2024
Dear Guest,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception from the front desk was very personable, this person was extremely pleasant, made our check in easy and enjoyable.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 12, 2024
Dear Tina,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

6/10 Okay

Cait

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast staff wasn’t the friendliest and check in was painfully slow
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 11, 2024
Dear Guest,We’re happy to hear your stay at Microtel Inn & Suites by Wyndham Kanata was a good one. Know that we take your feedback very seriously, and we hope that you will visit us again so that next time we can show you an even better experience.Kind regards

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Laura on Apr 11, 2024
Dear Hailey,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,Front End Service

10/10 Excellent

Carter

Stayed 1 night in Apr 2024
Response from Laura on May 1, 2024
Dear Carter,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,LauraGuest Services

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very nice. Very clean and staff were very helpful. Only thing I didn’t like was the showers were horrible. No water pressure couldn’t get the shampoo out of my hair. Stayed two nights for a hockey game where we could walk to the Canadian tire Centre which was awesome. Definitely stay again if I didn’t have to stay more than one night.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 10, 2024
Dear Derek,We are very happy to hear you enjoyed your stay with us. Also, our apologies regarding the shower issue and thank you for letting us know.We look forward to your next visit. Kind regards,

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for an Ottawa sens game
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 10, 2024
Dear Christopher,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Friendly, love the cookies
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 10, 2024
Dear Julie,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 10, 2024
Dear Guest,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,

10/10 Excellent

Fredrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to canadian tire center
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 8, 2024
Dear Guest,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Laura on Apr 8, 2024
Dear Teri,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit.Kind regards,Front End Service

10/10 Excellent

Mary L., Omemee

Travelled with partner
We were greeted by a young woman on March 28 and29. She remembered us from a stay 2 weeks before. At that time she helped my husband with check in. She gave us restaurant suggestions and helped getting a taxi. I wish I could remember her name.
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 7, 2024
Dear Mary,We are very happy to hear you enjoyed your stay with us. Thank you for your positive feedback about our front desk agent. We will let her know about your compliment. We look forward to your next visit. Kind regards,

10/10 Excellent

Jenny

Stayed 1 night in Apr 2024
Response from Guest Services on Apr 28, 2024
Dear Jenny,We are very happy to hear you enjoyed your stay with us and thank you for choosing Microtel Inn & Suites by Wyndham Kanata. We look forward to your next visit. Kind regards,